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Santiago Guesthouse Kyoto Reviews

6-503 Gojohashi Higashi, Higashiyama-ku, Kyoto, Japan

Reviews & Ratings Explained

86%

Rating
447 Total Reviews
  • 87%Value For Money
  • 88%Security
  • 88%Location
  • 88%Staff
  • 81%Atmosphere
  • 88%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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69%

For a guesthouse it was perfectly fine. The atmosphere was a bit sterile but since it's not a hostel that's to be expected. The facilities themselves were fine, though the bathroom was a bit cramped and the beds less comfortable than other hostels in the area. Overall it was fine for a one night stay.

  • 24th Mar 2015
  • Novice Nomad
  • Anonymous
  • USA
  • Mixed Group, 18-24
  • (1 review)


71%

There were roadworks outside last night so they shut the bar before I got home. Everywhere else close was shut. No kitchen. Nice dorm, spacious. Very good location for the East side temples and shrines, a reasonable walk from subways. Nowhere to lock your bike if u have one (a must in Kyoto!!!)


86%

Excellent hostel with very helpful staff who speak good English. Stayed in female dorm which had Comfy beds. Suggestion to separate male and female toilets for better hygiene.


74%

Clean and quiet hostel. You can use the cafe as common area but only till 9.30 pm so thereafter you have to sit on the tatami floor, so not really relaxing. Non kitchen and no bike parking so be aware if you rent a bike this will cost you 100 yen each time you park. Good atmosphere under the guests.


80%

You get a discount at the cafe downstairs if you shoe your room key. When my girlfriend checked in, the staff made a mistake and she overpaid by twice as much, thinking we had a two night reservation. I spoke with the staff the next day and corrected the issue with 100% refund. This hostel I not child friendly but they accommodated our 5 year old. I would not choose this again with my child but would choose it again if traveling with adults only.


89%

Friendly and helpful staff. I suggest to take bus to hostel instead of take train. If you take train you will lost because the direction not clear and far a way from train station. The room is comfortable , the bed is comfortable , common area is comfortable. I like to stay in this hostel and worth it for the price.


91%

Clean in typical japan style excellent wifi and maps staff helpful and good location to everything!


100%

Super central, super cheap, super Hostel.


94%

Wonderful! Everything you could expect from a solid hostel. Met the owner, a really cool down to earth guy. The rest of the staff was really nice and helpful. The beds were comfy and the added curtain gives you privacy. The cafe/bar on the first floor is really nice. It was surprising that it wasn't full every night as drinks and food are discounted for all guests. I recommend renting bikes from the reception in order to see all of the beautiful sights.


100%

Great! No complaints!


71%

This hostel seems to have above average reviews but I'm not sure why. There is nothing great or bad about this place Location is ok - near to main temples, however, its 30 min walk to Kyoto station (JR line). It is near to a local line, non-JR train station which is a 15-20 min walk. Staff were not as good as other hostels in Japan, very quiet and had poor English. Did not create any atmosphere. Common room uncomfortable, a few chairs with wooden floor no chance of interacting with other guests


71%

A nice place to stay, but the proximity to the main road means that it gets loud at night if bikers decide to rev their engines and honk their horns.


91%

It is a good hostel, clean, friendly staff, good atmosphere, but is a little bit far to the Kyoto station. Although is far the station is close the other good places


91%

staff is excellent! friendly and with pleasure will give directions to local pubs or will invite to have dinner! this is no 1 out of 7! recommended!


94%

It was awesome I must say. Very convenient location for Kyoto sightseeing. Best thing was the bar below it. We had an awesome evening there discussing about Brooklyn,France,Singapore,Malasia,Ukraine and India .Staff was very helpful. Rooms were clean. Highly recommend


94%

It's easy to walk to cultural hot-spots such as Kiyomizudera or Gion from here. The staff is very friendly and will help in recommending and booking activities for you. The common room is very cozy, and Wi-Fi is good. It's hard to connect to Wi-Fi in the rooms though. The temperature in the rooms are controlled, so you're never too hot or cold. The shower rooms are kind of small, but usable.


83%

Great place - downstairs was a cozy cafe. However Wi-Fi didn't work, someone had taken my locker which was very small anyway so I ended up placing my suitcase, backpack, and bag on my bed, and the room was very hot. All in all, a cool hostel, close to cool temples and convenience stores. Close to the Gion district and other cool places. Would recommend.

  • 29th Dec 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Male, 18-24
  • (1 review)


89%

it would be better if the receptionist staff available 24 hours

  • 24th Dec 2014
  • Novice Nomad
  • Anonymous
  • Indonesia
  • All Male Group, 18-24
  • (1 review)


100%

So cool,beautiful white wall,frendly staff,good comfort bed!! It is good there is a curtain on each bed!! Great!!


100%

Such a great experience, very nice place and warm and very kind staff, I want to go back !

  • 21st Dec 2014
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


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