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Santiago Guesthouse Kyoto Reviews

6-503 Gojohashi Higashi, Higashiyama-ku, Kyoto, Japan

Reviews & Ratings Explained

86%

Rating
474 Total Reviews
  • 86%Value For Money
  • 88%Security
  • 87%Location
  • 89%Staff
  • 81%Atmosphere
  • 89%Cleanliness
  • 82%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

This hostel is great, nice and clean everything is pretty new. The beds have curtains nice for privacy and plug sockets. The location is good and the staff are great. The two major let downs are that the noise from the road can be quite bad at night as the windows are only single glazed. There also isn't a kitchen so we had to borrow bowls from the cafe downstairs which was a bit awkward. They do have a fridge and microwave but no cutlery etc. which is a shame.


100%

The staff were so helpful and nice. The hostel was clean and had a very easy feel about it, and it was pretty centrally located to most of the attractions or at least within a short bus or train ride away. Fantastic stay!

  • 18th Apr 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 31-40
  • (1 review)


77%

This hostel was pretty good, but not the greatest area for exploring Kyoto. I would have preferred to stay more centrally but there was no room. Small common area meant there was only space for 3 or 4 people to sit at once, but nice showers and helpful staff.


80%

The staff is super nice! It's far from restaurants and shops. They have a bar downstairs, should improve the kitchen


83%

Exactly what we needed it for. Didn't spend much time in the hostel itself but easy public transport links, easy walk to food and drinks, and good nights sleep.

  • 5th Apr 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 25-30
  • (1 review)


89%

Loved my stay here. You are right across the street from a cool temple and it's easy to walk to many of the best tourist areas in the western part of the city. Walk to the subway takes 5 minutes. Masa is a fun guy and if you get the chance I encourage you to go out for food and drinks with him. My only gripe is that showers are limited and you have to walk down a few flights of stairs for showers and sinks.


86%

There's very little to complain about. The location is pretty central to many interesting areas, the staff was friendly enough, and the facilities are clean. Other hostels and guesthouses were a little more inviting/entertaining in the evenings, but that wasn't a big deal as I was usually out exploring at night.


86%

The staff was very friendly and spoke English well and suggest nice areas to check out. They have refrigerators, but I didn't notice a stove or anything, so if you like to stay in and cook double check that first. The rooms and bathroom and showers were clean. I'd stay here again for sure.


89%

A very well located guest house, with a friendly staff ready to help you as soon as you arrive. Definitely worth its price.

  • 29th Mar 2015
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Male, 25-30
  • (1 review)


69%

For a guesthouse it was perfectly fine. The atmosphere was a bit sterile but since it's not a hostel that's to be expected. The facilities themselves were fine, though the bathroom was a bit cramped and the beds less comfortable than other hostels in the area. Overall it was fine for a one night stay.


71%

There were roadworks outside last night so they shut the bar before I got home. Everywhere else close was shut. No kitchen. Nice dorm, spacious. Very good location for the East side temples and shrines, a reasonable walk from subways. Nowhere to lock your bike if u have one (a must in Kyoto!!!)


86%

Excellent hostel with very helpful staff who speak good English. Stayed in female dorm which had Comfy beds. Suggestion to separate male and female toilets for better hygiene.


74%

Santiago was okay - good value, but lacking in atmosphere a little. The location is fine if you are happy being 15-20mins from busier areas with more food options. Kyoto is big so there is lots of buses involved in getting around anyway, but there wasn't heaps right near Santiago. The dorms were fine, but it was a shame there wasn't more of a lounge / kitchen / communal area to hang out during the day and meet other travellers.


74%

Clean and quiet hostel. You can use the cafe as common area but only till 9.30 pm so thereafter you have to sit on the tatami floor, so not really relaxing. Non kitchen and no bike parking so be aware if you rent a bike this will cost you 100 yen each time you park. Good atmosphere under the guests.


80%

You get a discount at the cafe downstairs if you shoe your room key. When my girlfriend checked in, the staff made a mistake and she overpaid by twice as much, thinking we had a two night reservation. I spoke with the staff the next day and corrected the issue with 100% refund. This hostel I not child friendly but they accommodated our 5 year old. I would not choose this again with my child but would choose it again if traveling with adults only.


89%

Friendly and helpful staff. I suggest to take bus to hostel instead of take train. If you take train you will lost because the direction not clear and far a way from train station. The room is comfortable , the bed is comfortable , common area is comfortable. I like to stay in this hostel and worth it for the price.


91%

Clean in typical japan style excellent wifi and maps staff helpful and good location to everything!


100%

Super central, super cheap, super Hostel.


94%

Wonderful! Everything you could expect from a solid hostel. Met the owner, a really cool down to earth guy. The rest of the staff was really nice and helpful. The beds were comfy and the added curtain gives you privacy. The cafe/bar on the first floor is really nice. It was surprising that it wasn't full every night as drinks and food are discounted for all guests. I recommend renting bikes from the reception in order to see all of the beautiful sights.


100%

Great! No complaints!


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