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Stayokay Amsterdam Stadsdoelen Reviews

Kloveniersburgwal 97, 1011 KB, Amsterdam, Netherlands

Reviews & Ratings Explained

81%Overall Rating

From 120 ratings
  • 75%Character
  • 87%Security
  • 93%Location
  • 82%Staff
  • 74%Atmosphere
  • 77%Cleanliness

The following reviews were submitted by customers who booked in the last 6 months.

The reviews and ratings in the rating box are based on all-time feedback and are the opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up to the minute opinion of just how good a hostel really is. Read our review guidelines »

We now classify our reviewers based on how well travelled they are.

  • Novice Nomad: 1-10 Reviews Added
  • Avid Traveller: 10-20 Reviews Added
  • Globetrotter : 20+ Reviews Added
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83%

Very flexible, nice staff. Excellent location. The hall locker idea is wonderful, greatly reduces the noise in the room. There is luggage storage after you check out for 0.20€ an hour. This is a large facility, so expect to bring shower shoes, a towel, earplugs, etc if you're sensitive to environmental changes. There are soap and toilet paper in the bathrooms. This is a great place if you are in town for just a couple days and need a safe place to stash your stuff/lay your head.

  • Novice Nomad
  • 13 May 2013
  • Anonymous
  • USA
  • Female, 25-30
  • (2 reviews)


93%

The bunk beds were really close together which made it hard to climb to the top bunk. There was only 1 plug in our room which was really frustrating. It didn't seem like there was a light switch to turn on the main lights in the room so when the sun went down, that was that. The cost of using the computers for internet was ridiculously high - 3 euros for 1 hr or 1.50 for 15 minutes. But the location is wonderful - everything is within walking distance. And breakfast is delicious!

  • Novice Nomad
  • 07 May 2013
  • Anonymous
  • Canada
  • Female, 18-24
  • (3 reviews)

Owner Comment (Show)
Thank you for your response and rating! Good to see that you liked the location, breakfast and staff. Sorry to hear that it was hard to climb in the top bunk. Did you see the smaller lights in the room? You can use them all day/night. We offer free WiFi in our hostel lobby. The internet rates are similar to the rates in internet cafe's. Kind Regards, Stayokay Stadsdoelen

97%

It was a pleasant surprise when we got to the Hostel. My brothers and I were very well received and treated there. Even with a delay on our part we got the rooms, after calling telling them so. But it was a nice stay, the hostel is comfy, very good atmosphere and they deliver as promised through the site. Excelent.

Owner Comment (Show)
Thank you very much for your rating and response! we are glad that you enjoyed the stay and service! We hope to see you again! Kind Regards, Stayokay Stadsdoelen team

70%

Location is great, security is great, facilities lacking needs a kitchen all they have is a microwave behind the counter, pretty expensive for not offering much other than a bed and showers which reminds me of days at camp. Had a good time here though definitely needs a kitchen and a bigger area to socialise. Staff where very friendly and helpful. It was an okay hostel better ones around in Amsterdam wouldn't stay here again.

  • Novice Nomad
  • 06 May 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (6 reviews)

Owner Comment (Show)
Dear, Thank you for your response. Good to hear that our location and staff were to your liking! It is against health and safety regulations that the hostel doesn't have a kitchen. To compensate we do have a microwave were the reception staff can heat up meals for the guests, this is for free. The place were people meet and hang-out is the lobby and our tv-room. Kind Regards, Stayokay Stadsdoelen

93%

Best hostel I have stayed in, in terms of what you get for for your money. Perfect location, decent breakfast, beds were comfortable and solid (no squeaking) with good bed linen. All round very happy. Was perfectly happy in the 20 bed dorm.

  • Novice Nomad
  • 03 May 2013
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)

Owner Comment (Show)
Thank you for your response and rating! Great to hear that you had a great stay in our dorm! Kind Regards, Stayokay Vondelpark

80%

Pros:Good beds, big lockers, great breakfast, very kind staff, convinient location very central but still in a pretty mellow street. Cons:very dirty showers and toilets, you can't check in before 2(we knew this) and they charge to store your luggage, wifi was very poor and there were very few power outlets, or you could pay to charge your gadgets. You get your money's worth it's a good place to explore Amsterdam.

  • Avid Traveller
  • 27 Apr 2013
  • Anonymous
  • Argentina
  • Mixed Group, 25-30
  • (11 reviews)

Owner Comment (Show)
Thank you for your response and rating! Good to hear that the location, beds, breakfast and staff were to your liking! It is correct that we provide lockers for 0,20 cents per hour, this is more secure for your luggage. Sorry to hear that the showers and toilets were dirty..this is not acceptable. Did you tell our staff about it? They could send someone to the room to clean it. We know there are not al lot power outlets, we offer to load your electronics for free at our 24/7 reception. Kind regards, Stayokay Stadsdoelen

87%

Stayed at the 20 bed female dorm. The lockers outside is a great idea because people don't disturb each other while packing and unpacking their stuff. Thought it was a little on the expensive side, but the building was easy to find, and is a safe neighborhood.

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • India
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you for your great response and rating! We hope to see you again :) Kind Regards, Stayokay Stadsdoelen

87%

the only thing I may complain about is the almost total absence of plugs in the rooms. I was in a 20 beds room and there were only two. As I guess it is not that straightforward to add more plugs, maybe you can provide rooms with some extension cords with multiple plugs :)

  • Novice Nomad
  • 27 Apr 2013
  • Anonymous
  • Italy
  • Couple, 18-24
  • (2 reviews)

Owner Comment (Show)
Hi there! Thank you for your response and rating! You are right, since Stadsdoelen is a monument building it is not possible to have more plugs. We offer our guests to charge there phone at the reception for free! Kind Regards, Stayokay Stadsdoelen

83%

This is one of those huge hostels with tons of people staying at once. The dorms are pretty cramped, and the common area is small and not the best place to meet people. However, the location is great and the place has what you need.


67%

The staff was honestly hit or miss. I asked where the nearest cash machine was and the person at the front desk had no idea, but told me to just walk around...while another staff member said she was unable to move around people so my friend and I could sleep in the same room, we asked another staff member later in the day and he fixed it with no problem. So, some staff members aren't as competent as others.

  • Novice Nomad
  • 23 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


67%

The best breakfast and great location...only bad thing is that it has no atmosphere, is not a hostel for making friends. But it's okay if you want to sleep well, have a good breakfast and leave. :)

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • Chile
  • Female, 25-30
  • (2 reviews)


83%

Nice hostel, very good location and nice staff, didn't have kitchen and the lobby its small, internet only in the public areas.

  • Novice Nomad
  • 21 Apr 2013
  • Anonymous
  • Portugal
  • Female, 18-24
  • (1 review)


67%

There was only one outlet in our room but a ton in the hallway so be ready for that. The staff was nice but totally unhelpful when it came to the facilities. For example no soap in bathrooms

  • Novice Nomad
  • 20 Apr 2013
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)


90%

The location was great, staff excellent and overall a great experience. I had a bit of trouble meeting people as I was alone and there were a lot of big groups. Overall though it was a really great hostel

  • Novice Nomad
  • 19 Apr 2013
  • Anonymous
  • Australia
  • Male, 18-24
  • (4 reviews)


70%

Overall my stay here was good, but there were two things that hurt my experience. The first was a language barrier--it was difficult to converse with the front desk personnel--who i should be able to to for anything. Second was the fact that there was no suitcase room and no advertised check-in time. THUS, I arrived at noon with no where to put my bags except to BUY a locker for two hours, after, mind you, paying for my reservation. Most hostels have a place for luggage and do not charge.

  • Novice Nomad
  • 18 Apr 2013
  • Anonymous
  • USA
  • Male, 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you for your response! We are a bit suprised about the language barrier, all our staff can converse in English and most of them in at least two other languages next to English and Dutch. If you could contact us about what happend, we would apreciate that. stadsdoelen@stayokay.com The rooms are available after 2PM, before that time you can rent a locker for 0,20 cents per hour. We ask our guests to pay the reservation up on arrival, this is easier for our guests since we don't always see them with checking-out. We are sorry to hear how that came across to you. We look forward of hearing from you. Kind Regards, Stayokay Stadsdoelen team

100%

So clean, good location, the people is nice and they are 24/7 to help you. The breakfast is perfect, i really recommend it !

  • Novice Nomad
  • 15 Apr 2013
  • Anonymous
  • Chile
  • Female, 18-24
  • (1 review)


77%

One socket in dorm of 20! No lights other than the main ones. No hooks or any sort of storage by beds. Just little basic things which really make a difference. Showers were good. Staff helped a fair bit, especially after someone was sick in the dorm. The breakfast was fantastic but it doesn't make sense to lock this room during the day. No kitchen, no café.

  • Novice Nomad
  • 07 Apr 2013
  • Anonymous
  • England
  • Couple, 18-24
  • (4 reviews)

Owner Comment (Show)
Thank you for your response and rating. Since we are a monumental building, we can not build or change decor without approval. Fortunately we have big lockers per bed available. we have a lobby/lounge were our guests can hang out together. The breakfast area is closed during the day, since we can not keep an eye on it and that is legally not allowed. Kind Regards, Stayokay Stadsdoelen

77%

Do you offer lock as well? Yeah there is locker but not everyone has lock with him or her.

  • Novice Nomad
  • 02 Apr 2013
  • Anonymous
  • China
  • Female, 18-24
  • (9 reviews)

Owner Comment (Show)
Thank you for your response. We have automatic lockers in our lobby, these are 0,20 cents per hour or 2,- for 24 hours. After you have checked in, you can use your own locker at the rooms. You would need to bring a padlock with you to close the locker. We sell padlocks for 4,50 euro in our reception. Kind Regards, Stayokay Stadsdoelen

90%

Great hostel, I would stay again. Clean bedrooms and great to have a free breakfast every morning. Bathrooms were generally clean but not very modern. There isn't much social space however and it would be good to have the breakfast room open all day, especially in the evenings as you can't talk or socialize with people in your rooms as others are trying to sleep. But overall a great place with friendly staff and we all enjoyed our stay.

  • Novice Nomad
  • 01 Apr 2013
  • Anonymous
  • England
  • Female, 18-24
  • (2 reviews)

Owner Comment (Show)
Thank you for your response and rating! We did consider to open the breakfast area all day, however for safety and health regulations we are not allowed. Instead we have a tv room and our lobby with couches and tables to relax. Great to know that you enjoyed our staff and your stay! Kind Regards, Stayokay Stadsdoelen

70%

The hostel itself is not that easy to be found as said in the description. The beds are of a good quality. Bedroom-problem No.1: way the less electric sockets. The breakfast is really good, and a lot. Unlike other hostels, this one doesn't have a bar at command, which is a bit sad I think. This lack makes it a bit more complicated to meet new lads at the hostel. All in all it's a good one. But still there are things that could be made better.


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