Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation and Changes Policy:2(two weeks) before your arrival date

The BackpackersFlorence Hostel must receive written notice two weeks before your arrival date for any cancellations or changes in your reservation or your credit card will be charged in the whole amount of the reservation For example, if you are reserved for the 20th of the month we require notification of cancellation or changes by the end of the 5th of the month.
Changes include amendments in your date of arrival, number of nights or number of people in your reservation. We will not alter our policy due to transport strikes, delays due to weather, health problems, or any circumstances outside of your or our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Backpackers Florence Central

Book more than 6 days in advance for Free Cancellation.
  • Great Location
  • Helpful Staff
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Property Description

Dear guest!!!Please note!! Regular check in is start 9.30 am until 17:30!!!if you come later or before this time,it is no problem,but please write as to email, to tell exact what hour you are coming!!! Air conditioning at additional price 10 euro for day!!! Central backpackers Florence was renovated and open again with private bathrooms in every room. Central backpackers Florence is located in one of the best squares in Florence, Piazza Santa Croce. Piazza Santa Croce is in the minutes of walking distance of main sights (Uffizzi, Bargelo, Old Bridge, Duomo, Piazza Signoria). We are also in the heart of night life, best cafes and restaurants are next to us. We are on the first floor of historic building that is newly rebuilt in perfect condition. All private rooms are facilitated with private bathroom. Accurate time of arrival is very important. All arrivals need to provide flight/train information or other arrival details in order to confirm arrival time. All patrons must arrive on time unless otherwise notify us. Our regular check in is at 14.00 If you are arriving earlier than 14.00 am, no problem! You can leave your baggage and come back at or after 14.00 Backpackers central facilities Free wireless access for travellers with laptops Free linens and duvets Free maps Free non stop hot shower Free luggage storage No curfew , no lockout PLEASE WRITE IF THE HOUR OF YOUR ARRIVE IS CHANGE!! Hotel has an agreement with a local restaurant, where Riverbank's guests get 10% discount. Also they get a discount for breakfast in a near bar, which will be 2,50 euro You can park you car for free to Artemio Franchi Stadium (if you didn't enter in historical center of Florence), which is located 25-30 minutes walk from the hotel. Or in parking with pay Bargello, where as our guest you get a discount and will pay 23 euro for 24 hours. From Bargello to our hotel is 7-10 minutes walk. All major credit card accepted!! You can pay with card if your balance is more than 100 euro,and you want to pay with card, you need to pay additional 6% bank fee. Cancellation and changes policy:notification of any cancellation is required at least 5 days prior to arrival to avoid a cancellation fee being charged to your credit card. If less than 5 days The backpackers Florence central hostel must receive written notice 5 days before your arrival date for any cancellations or changes in your reservation. if less than 5 days, cancellation policy will apply for the remaining balance. For example, if you are reserved for the 20th of the month we require notification of cancellation or changes by the end of the 15th of the month. Changes include amendments in your date of arrival, number of nights or number of people in your reservation. We will not alter our policy due to transport strikes, delays due to weather, health problems, or any circumstances outside of your or our control. If you want to pay with credit card or debit card you have to pay additionally 6% tax. According to the city council resolution n. 230/33 of 06/20/2011, from July 1st the city of Florence will Introduce the tourism tax, applied to non-residents overnight staying, for a maximum of 10 consecutive nights. The tourism tax rate is euro 4,00(of 1 January 2020 the tax was increased from 3.00 euros to 4 euros) per person per night, and it is not applied to: children (up to 10 years old); people, who provide assistance to patients in hospital, max one each patient people/family, who provide assistance to underage patients in hospital, max two each patient The city tax is not included View House Rules

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Reviews & Ratings

  • Value For Money 5.5

  • Security 6.2

  • Location 7.8

  • Staff 6.2

  • Atmosphere 4.7

  • Cleanliness 4.9

  • Facilities 4.2

Latest Reviews

  • 10.0


    18 Jun 2021
    I loved it. My kind of place. Inspiring.
    USA, Male, 41+
  • 10.0


    08 Mar 2020
    First of all, I felt like a king because my room was very spacious with a classical touch. It made me feel the "renaissance" vibe all over again and the receptionist was very nice and clear with everything. I have really nothing bad to say because my experience was awesome. Location is also perfect because its near to some of the iconic places in Florence. Thank you so much for this wonderful experience.
    Philippines, Male, 31-40
  • 10.0


    26 Jan 2020
    Best hostel-hotel!!!!
    Moldova, Female, 31-40
  • 10.0


    27 Oct 2019
    Very good place to stay and get around Florence.
    New Zealand, Male, 41+
  • 9.7


    25 Dec 2019
    The staff here was very helpful and she helps throughout the check in and check out, and during my stay. the hostel was full so they provided us a great and amazing place which had the greatest view.
    Italy, All Female Group, 25-30
  • 8.6


    15 Aug 2019
    We had a great stay in Florence, thanks Backpackers Central Hostel :) We had some trouble finding the adress at first, the description on the website would need a re-do. After we found it we got picked up by a nice member of the staff which showed us to our apartment that we got instead of the booked double room - what a surprise! Was lovely central just next to (with the view of) the Duomo, very big for just the two of us and had everything we needed, very nice! Could use some cleaning tho
    Switzerland, All Female Group, 18-24
  • 7.1

    Very Good

    08 Sep 2021
    This hostel is reopening after being closed for Covid. Soren is great!! Helpful, friendly, and communicative. There were drainage issues in the bathroom which he fixed right away. Great location! All Florence accessible by foot. I felt very safe coming back at night, but I wouldn't linger outside by the bridge. The place smells dusty , which hopefully will be fixed when they have a chance to deep clean. Open windows help, but if you have allergies you might suffer. I was overall happy.
    USA, Female, 25-30
  • 4.0


    09 Sep 2019
    The hostel had bed bugs (which I told them of upon departure). I had a private room and they cleaned only one bed out of four (not even a double bed but a single). Very strange atmosphere - no communal space.
    Australia, Female, 18-24
  • 3.7


    13 Aug 2019
    Really disappointing. The only positive is location - well placed for visiting the key locations in Florence. Negatives: - Way too expensive compared with other hostels in major Italian cities and other options in Florence. - Additional 10 euros per day for AC added insult to injury. - Not really a hostel as no common area beyond pokey kitchen and reception with older guy (owner?) lying on the couch at all hours. - Bathroom with lots of signs of water damage/ grime. - Super uncomfortable bed.
    USA, Male, 41+
  • 2.0


    13 Jul 2021
    Standing for a closed door!! They didn’t exist anymore, althoug you could still make a reservation online…
    Netherlands, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire