Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation and Changes Policy:2(two weeks) before your arrival date

The BackpackersFlorence Hostel must receive written notice two weeks before your arrival date for any cancellations or changes in your reservation or your credit card will be charged in the whole amount of the reservation For example, if you are reserved for the 20th of the month we require notification of cancellation or changes by the end of the 5th of the month.
Changes include amendments in your date of arrival, number of nights or number of people in your reservation. We will not alter our policy due to transport strikes, delays due to weather, health problems, or any circumstances outside of your or our control.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Backpackers Florence Central

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Dear guest!!!Please note!!
Regular check in is start 9.30 am until 17:30!!!if you come later or before this time,it is no problem,but please write as to email, to tell exact what hour you are coming!!!
Air conditioning at addittion price 10 euro for day!!!

Central backpackers Florence was renovated and open again with private bathrooms in every room.

Central backpackers Florence is located in one of the best squares in Florence, Piazza Santa Croce. Piazza Santa Croce is in the minutes of walking distance of main sights (Uffizzi, Bargelo, Old Bridge, Duomo, Piazza Signoria). We are also in the heart of night life, best cafes and restaurants are next to us.
We are on the first floor of historic building that is newly rebuilt in perfect condition. All private rooms are facilitated with private bathroom.

Accurate time of arrival is very important.
All arrivals need to provide flight/train information or other arrival details in order to confirm arrival time. All patrons must arrive on time unless otherwise notify us.

Our regular check in is at 14.00
If you are arriving earlier than 14.00 am, no problem! You can leave your baggage and come back at or after 14.00

Backpackers central facilities

Free wireless access for travelers with laptops
Free linens and duvets
Free maps
Free non stop hot shower
Free luggage storage

No curfew , no lockout
24 hours check-in/reception!

Hotel has an agreement with a local restaurant, where Riverbank's guests get 10% discount. Also they get a discount for breakfast in a near bar, which will be 2,50 euro

You can park you car for free to Artemio Franchi Stadium (if you didn't enter in historical center of Florence), which is located 25-30 minutes walk from the hotel. Or in parking with pay Bargello, where as our guest you get a discount and will pay 23 euro for 24 hours.
From Bargello to our hotel is 7-10 minutes walk.

All major credit card accepted!!
You can pay with card if your balance is more than 100 euro,and you want to pay with card, you need to pay additional 6% bank fee.
Cancellation and changes policy:notification of any cancellation is required at least 5 days prior to arrival to avoid a cancellation fee being charged to your credit card. If less than 5 days

The backpackers Florence central hostel must receive written notice 5 days before your arrival date for any cancellations or changes in your reservation. if less than 5 days, cancellation policy will apply for the remaining balance. For example, if you are reserved for the 20th of the month we require notification of cancellation or changes by the end of the 15th of the month.
Changes include amendments in your date of arrival, number of nights or number of people in your reservation. We will not alter our policy due to transport strikes, delays due to weather, health problems, or any circumstances outside of your or our control.
If you want to pay with credit card or debit card you have to pay additionally 6% tax.

According to the city council resolution n. 230/33 of 06/20/2011, from July 1st the city of Florence will
Introduce the tourism tax, applied to non-residents overnight staying, for a maximum of 10 consecutive nights.
The tourism tax rate is euro 2,00(of 1 January 2018 the tax was increased from 2.00 euros to 3 euros) per person per night, and it is not applied to:
children (up to 10 years old);
people, who provide assistance to patients in hospital, max one each patient
people/family, who provide assistance to underage patients in hospital, max two each patient

The city tax is not included View House Rules

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Reviews & Ratings

  • Value For Money 7.5

  • Security 8.0

  • Location 9.5

  • Staff 7.3

  • Atmosphere 6.9

  • Cleanliness 7.9

  • Facilities 6.9

Latest Reviews

  • 10.0


    10 May 2019
    FANTASTIC!!! I had an absolutely wonderful time here. The location is great, the rooms are clean, the beds are comfy and cozy, the atsmosphere is absolutely adorable, and the staff is awesome. The woman at the front desk helped me with everything from check-in to leaving my bags all day after checkout. They are so accommodating, kind, and helpful! There is even a shared kitchen. I absolutely recommend!
    USA, Female, 25-30
  • 9.7


    16 May 2019
    This is a friendly backpackers that has charm and is in keeping with Florence. I took my daughter and the owner was endlessly helpful and kind. Highly recommended. PS The place is tucked out of the way - to get there make sure you follow the instructions at the end of your confirmation.
    England, Male, 41+
  • 9.1


    15 Apr 2019
    Quiet but safe atmosphere with helpful staff. Lovely terrace. No stove/hobs in the kitchen so microwave only!
    England, Mixed Group, 18-24
  • 8.6


    18 Mar 2019
    Nice big room
    England, All Male Group, 18-24
  • 8.3


    02 Apr 2019
    I really loved the vibe and atmosphere of the place in addition to its great location. The staff was courteous but not overly helpful and the building was extremely difficult to find if you didn’t have the map on hand. I enjoyed my stay for the most part, but my only significant complaint is the lack of hot water I had in the shower. That was not fun.
    USA, Female, 18-24
  • 8.0


    15 Jun 2019
    Overall a good hostel, nice staff and nice en-suite rooms. Not much kitchen facilities but there was a kettle and mugs to make tea in the room.
    England, Female, 18-24
  • 8.0


    07 Jun 2019
    This place only takes cash and if you insist on a card then they charge you the fee. That’s fine. €130+ for me if I paid in cash do preferred to put in my card. The keys are a bit large to hold onto during your stay but the only time keys were also kinda cool at the same time. The beds were decent considering it is a hostel and not 5-star hotel. Bathrooms were clean and provided soap too. Only problem was AC was additional €10/day if you wanted to pay and the mine bar was on the honor system.
    USA, Male, 25-30
  • 6.6


    03 Jun 2019
    Bedbugs! Realized that those bites weren’t mosquitos.
    USA, Male, 18-24
  • 6.0


    12 Mar 2019
    Bottom bunks are essentially right on the floor. More importantly, the entry hall to the hostel is dark at night and reeks of urine. Walked past several intimidating-looking people in the dark every time I went to the hostel. Did not convince me that it was safe.
    Canada, Male, 18-24
  • 5.1


    15 Jun 2019
    The only atmosphere came from nice people I was sharing a room with- there was no common area or anywhere to socialise. Everything was old or broken e.g. shower door, cabinet. There are no lockers in the rooms and the kitchen was sort of hidden a way and we weren’t told about it/ if we could use it. Definitely saw a bed bug too. Good number of power sockets and location but just not worth the money, especially without air conditioning.
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Reading Light
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire