Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

What we do best at Big & O’s is make our friends part of our family. The second house has the perfect atmosphere with a relaxing outdoor seating area, which is a great place to meet to people and share our experiences of Thailand. It’s also where we host amazing BBQ parties!
As it’s still very close to the first house, we are still located in the best part of the Chiang Mai with the Saturday market nearby. We’re also right beside the local market which has some of the best street food you’ll ever have in Chiang Mai!

The dorms are fully equipped with fan and individual mosquito nets. Not only that, everything is new and spotlessly clean! The Lanna style house also has beautiful wooden balconies on the second floor! Very soon we will be building our own coffee shop for you too! You’ll never want to leave us!

***Property Policies and Conditons***
1).Check in Time: 12:30-18:00 2. Check out Time: 11:30.
Please note the reception is open from 07.30 - 22.00. Latest check in is 18.00. However, if you need to arrange a time outside of this, please let us know and we'll do everything we can to help!
2). Cash payment only upon check in at the property.
3). 3 days advance notice for free cancellation. The deposit is non-refunable. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.5

  • Staff 10.0

  • Atmosphere 9.3

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    13 Dec 2019
    Back for a second time. I really love the atmosphere here! Close to the city centre, a food market, a 7-11 (of course) and Big is just the nicest. I was here as a solo traveller, and I met lots of nice people.
    Netherlands, Female, 18-24
  • 9.7


    11 Jan 2020
    An amazing place to stay when in Chiang Mai. Big is lovely and has extensive knowledge of the area. The beds are comfy, shower is great and lots of nice places to sit and relax. Close proximity to night markets.
    Canada, Female, 18-24
  • 9.7


    06 Jan 2020
    This is an awesome relaxing hostel. Big is such a good host, he will give you recommendations and loves to chat. It’s a very cozy place to stay. It had the outdoor common space to be a social hostel but while I was there not many people interacted. It’s not modern but is definitely clean!
    USA, Male, 25-30
  • 9.7


    03 Dec 2019
    What a great stay I had here! Big is absolutely lovely, one of the nicest guys. He is extremely helpful and is always laughing and making you feel welcome. The rooms are good, especially the bathroom. The communal garden is very comfy and a good place to meet new people. I had a wonderful stay and will definitely be back on my next stay in Chiang Mai!
    Netherlands, Female, 18-24
  • 9.4


    02 Jan 2020
    Nothing fancy but very nice and homely hostel. I would definitely stay here again.
    USA, Male, 41+
  • 9.1


    06 Dec 2019
    Loved the staff. You are literally a guest in the family’s home. Cosy and so on, only con I can say is the shortage/disadvantage of catching the sun. The whole chill area outside is under roof. Def recommend.
    Sweden, Male, 18-24
  • 8.6


    30 Dec 2019
    Great place to hang out and meet people! Super relaxed atmosphere but social nevertheless. Helpful personnel, nearby the centre, walking distance, but other places are more central. One inconvenience revolves around the shower and toilet, both in one room, that are matched with the three bed dorm room. This bathroom is in the public areas used by everyone and pretty much always taken.
    Netherlands, Male, 18-24
  • 8.6


    27 Dec 2019
    Nice clean hostel, very helpful family. Felt a little unsafe because dorm door would not lock on bottom floor although other than that great!
    England, Female, 18-24
  • 8.3


    13 Jan 2020
    Big is so great! He really made my stay a great one as he gave me so many excellent recommendations on what to do with my time in chiang mai. It’s very basic on the inside so don’t expect to live super lavish but you get what you pay for. Excellent location next to an amazing street food market and pretty central. Would come back :)
    USA, Male, 18-24
  • 7.1

    Very Good

    08 Dec 2019
    The staff was really nice but I came after long flight and I was tired but I couldn’t sleep at all - uncomfortable bed, the room is not dark enough, a lot of noise from the street and the other rooms. The location was fine but there is better, and the house is really small, I barely met other guests there...
    Israel, Male, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Wi-Fi