Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 4 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

What we do best at Big & O’s is make our friends part of our family. The second house has the perfect atmosphere with a relaxing outdoor seating area, which is a great place to meet to people and share our experiences of Thailand. It’s also where we host amazing BBQ parties!
As it’s still very close to the first house, we are still located in the best part of the Chiang Mai with the Saturday market nearby. We’re also right beside the local market which has some of the best street food you’ll ever have in Chiang Mai!

The dorms are fully equipped with fan and individual mosquito nets. Not only that, everything is new and spotlessly clean! The Lanna style house also has beautiful wooden balconies on the second floor! Very soon we will be building our own coffee shop for you too! You’ll never want to leave us!

***Property Policies and Conditons***
1).Check in Time: 12:30-18:00 2. Check out Time: 11:30.
Please note the reception is open from 07.30 - 22.00. Latest check in is 18.00. However, if you need to arrange a time outside of this, please let us know and we'll do everything we can to help!
2). Cash payment only upon check in at the property.
3). 3 days advance notice for free cancellation. The deposit is non-refunable. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.4

  • Staff 10.0

  • Atmosphere 9.2

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    27 Mar 2020
    This family run place to stay feels more like a home than a hostel. Big, is the owner and host , and he is incredibly friendly, welcoming and his English is excellent. His surrounding knowledge of the area is helpful and he always greets with a smile. The room I stayed in was authentic and if you like that, then you will love this place. Thankyou Big and his wonderful family for making me feel like I was more than a guest in a hostel. I highly recommend this place for anyone.
    Australia, Male, 41+
  • 10.0


    24 Feb 2020
    Big is My favorite Hostel in Thaïlande, I’been here back and forth since 3 weeks and always coming back. Met so many poeple there, the place is so chill you may be extend your stay for couple days. Street food market at 200m, if you are up to shopping you’re 300m from shops and old city. And if you like quiet and peace place it’s also the perfect place.
    France, Male, 25-30
  • 10.0


    09 Feb 2020
    Big and his family really are the nicest people.
    England, Male, 25-30
  • 9.7


    05 Mar 2020
    Most welcoming Hostel I have ever been to. Big is literally the nicest Person ever!
    Germany, Female, 18-24
  • 9.7


    16 Feb 2020
    Big and O's house was a great experience. A very relaxing hostel and the staff was so helpful. Big was always there at the house available to answer any questions we had and help us book any activities by making phone calls and setting up transportation. The lockers he had were a little small and could not fit our big laptops but I never felt our belongings were in danger because we could lock our room door. Thanks you Big for having us in your home. We would absolutely stay there again.
    USA, Female, 25-30
  • 9.7


    05 Feb 2020
    Awesome place with a backyard lounge area that’s really great if you need to chill out for a few days. Great ambiance, and basic but comfortable rooms. Kind of weird that there’s a family with children living right inside the front door though.
    USA, Female, 18-24
  • 9.7


    03 Feb 2020
    Perfect location just outside the square in a quiet neighborhood, really friendly staff that was always there, nice chill out area with mattresses outside, a lot of plants around. I’ll be back!
    Poland, Female, 25-30
  • 8.9


    09 Feb 2020
    Super homey. Stayed only one night so I didn’t have any problems here. The beds were comfortable. There’s only one bathroom and it’s shared!
    USA, Female, 18-24
  • 8.9


    03 Feb 2020
    Good cheap place to stay. Good food, very small locker only good to store a few valuables.
    Italy, Male, 25-30
  • 8.6


    07 Feb 2020
    Great hostel if your traveling on a budget! Good location, friendly staff, and cool setup with the outdoor common spaces and balconies off the rooms.
    USA, Female, 18-24
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Wi-Fi