Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

4. Substantial changes and cancellation by the client:
4.1. A “substantial change” means a change of date, a change to duration of stay or a reduction in the number of rooms by 25% or more of the rooms originally booked.
4.2 Note that 10% of the total amount of the invoice represent administrative fees and are non-refundable.
4.3 To avoid extra charges, substantial change to or cancellation of a booking must be notified in writing no later than 30 calendar days prior to arrival. Notice of cancellation or substantial change will only be effective on the working day that is received in writing. A working day is any day from Monday to Friday other than bank and public holidays. If the hostel is notified on time, the client will be refunded 90% of the cost of the reservation.
4.4 For all cancellations and substantial changes notified within 30 days of arrival, the hostel is entitled to charge 100% of the cost of the reservation.
4.5 Where any change or cancellation changes the number of group members, the hostel will recalculate the cost of the arrangements and re-invoice you accordingly.

Additional Terms and Conditions

Please read our group terms and conditions on our website:
http://www.hello-hostel.eu/group-reservations/index.html

Additional Info:

A reservation for more than 12 persons is considered a Group Reservation. Because groups demand special preparation,group requests must be addressed by email to groups@hello-hostel.eu

The group reservation is valid only after:
- signing the contract established by Hello Hostel asbl
- 50% of the downpayment that will be charged directly on your card

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/18

Brussels Hello Hostel

Book more than 7 days in advance for Free Cancellation.
7.7
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Hello Hostel asbl/vzw is a Social Tourism Accommodation Centre where you can stay for a reasonable price in a friendly and international atmosphere. In addition to the accomodation services, this non profit establishment offers you a wide array of social and cultural activities to bring people together. Every Friday at 8 PM you can enjoy our Jam Sessions where everyone is welcome to participate!

IN THE AREA
Located in the heart of the chocolate area we are lucky to have the Godiva factory and it’s outlet store as our neighbourgs as well as the Belgian Chocolate Village (a chocolate museum) and the chocolatier Frédéric Blondeel. Another must see of the area is the Elizabeth Parc and the Basilica of the Sacred Heart where you can enjoy a wonderful panorama of Brussels.

INCLUDED in our rates
Breakfast buffet from  6:30am to 10:00am
Bed linnen/sheets 
Free access to computers and WIFI
A shared, equipped kitchen
A free luggage room /lockers
Bar with Belgian beers
Free city-maps
Check out our App 
Towels for rent 1€
Parking cards for the Koekelberg Area for 3€/day
Dorm rooms: age limit until 38.

WELL CONNECTED - only 2 minutes away from the Simonis/Elizabeth station :
Subway : line 2 and 6
Bus : 13, 20, 212, 213, 214, 355
Tram : 9 and 19

GROUPS
A reservation for more than 12 persons is considered a Group Reservation.

RECEPTION HOURS : 8:30 AM – 11:30 PM
CHECK-OUT : until 10:00 AM
ACCESS TO THE ROOMS: The rooms are available from 2 PM but if you arrive earlier you are welcome to store you luggage, to use our facilities and/or to visit the city in the meantime. View House Rules

Overview

Welcome to our bright and friendly place, Brussels Hello Hostel. We love hosting backpackers from all over the world (that’s you), and helping you save your euros with fab freebies like bed linen, breakfast and coffee! Catch up with other travellers over a Belgian beer or two in our funky bar, or put your musical talents to the test at our weekly jam sessions. Soak up the sun with a cool drink on the outdoor terrace, or enjoy a laid-back game of boules before heading next door to the chocolate factory (yes, chocaholics rejoice!).

Location

You’ll find us in Koekelberg, with the Belgian Chocolate Village Museum just next door. It’s an 18-minute walk to the Basilica of the Sacred Heart (for some of the best views in Brussels!). A half-hour walk will take you to the city’s main square, Grand-Place de Bruxelles. For exploring further away, you can jump on the Metro from the Simonis station just a minute's walk away. Take the 2 or 6 line to get to Brussels Airport in 35 minutes when it’s time to say "vaarwel".

Rooms and Dorms

There are loads of rooms to choose from – busy mixed or female-only dorms if you love meeting new people, as well as twin private rooms for peace and quiet. All rooms are cleaned daily and have lockers, shared bathrooms, comfy mattresses and desks for planning out your itinerary. Don’t miss the quirky artwork!

Extras and activities

Bringing your own car? We can give you a discount for a nearby car park. Stash your luggage in our secure room, and ask us for your free city map at reception. Look up your route using our Wi-Fi to save on data, then head out for the day. Staying in? Catch up with home using our free computers, or cook up something tasty in our shared kitchen. Check out using an app to save time if you're rushing for your train (phew).

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.5

  • Security 8.3

  • Location 7.4

  • Staff 8.3

  • Atmosphere 7.6

  • Cleanliness 7.3

  • Facilities 7.4


Latest Reviews

  • 10.0

    Superb

    16 Nov 2019
    The hostel was so close to the metro which was really nice. Only like 20 min metro ride to grand central. I was surprised by how nice the facilities were. Shower was the weakest part, but doable. Breakfast was light but nice to have, orange juice, coffee, toasts and jam and oatmeal and cereal. Super good value for the price! would stay again.
    USA, Female, 18-24
  • 9.1

    Superb

    22 Nov 2019
    Large lockers downstairs and a bar in the hostel. The bartender was great and a lot of fun. The staff were very helpful and pointed out great places to eat. Very close to metro station!
    USA, All Female Group, 25-30
  • 8.9

    Fabulous

    26 Oct 2019
    Well located - 2 mins walk from the metro, friendly staff and easy check-in & check-out
    India, Female, 18-24
  • 8.3

    Fabulous

    24 Oct 2019
    Great place. Highly recommend it. The best part is it's proximity to the metro station.
    Canada, Female, 18-24
  • 7.7

    Very Good

    13 Nov 2019
    It's a nice hostel, with decent price cost/benefit, near to metro station, the staff was useful, informative and hepful. The only thing I recommend to improve is that they need to add chaging spots to each bead and their own lights. Also if possible to get lockers inside the rooms to avoid moving around from one flor to another.
    Guatemala, Male, 25-30
  • 7.1

    Very Good

    09 Nov 2019
    What I liked: The breakfast hours are from 6.30h-10h. The hostel is 2 mins walk from a metro station. Loads of showers/toilets. The beds are quite confortable and the room has heating. The staff is ok and you get keys to enter in the hostel/room. Lockers in commun areas. What I didnt like: The water in the shower wasnt very hot. For 23€/night, it s not normal to have to make your own bed and to find hairs/bobbles in the blanket (I dont think they wash it often). The customers were super noisy.
    France, Female, 25-30
  • 6.6

    Good

    26 Oct 2019
    Not a bad hostel at all, in fact is quite good! Only issue I found was there is nothing special or unique about it. After that it is what you make it and it was easy to have fun with the other guests I met. Also, it was a Saturday night and the bar inside the hostel was not open, but to be fair there wasn't enough guests to justify opening the bar.
    Australia, Male, 25-30
  • 5.1

    Rating

    01 Nov 2019
    They don't have lockers or any place for your bags. Only 2 wall sockets in a room for 8 people. The rest was fine.
    Guatemala, Male, 25-30
  • 4.6

    Rating

    23 Nov 2019
    The dorm room was stinking and the washrooms were very dirty. Showers were also very inconvenient. There is only one good bathroom and it's occupied all the time.
    India, Female, 18-24
  • 2.0

    Rating

    30 Nov 2019
    The hostel and the site I booked through refused to refund me. The site DOUBLE BOOKED my stay, I only went through the payment process once, yet I was charged twice. And all the hostel can say is how they can’t refund me because all payment is non-refundable, which I completely understand if I had booked and then changed my mind, but I won’t even be in Europe the dates this website booked me for on error.
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Foosball


Awards

  • 2014

    1st, Most Popular Hostels Brussels

  • 2012

    1st, Most Popular Hostels Brussels

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