Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

4. Substantial changes and cancellation by the client:
4.1. A “substantial change” means a change of date, a change to duration of stay or a reduction in the number of rooms by 25% or more of the rooms originally booked.
4.2 Note that 10% of the total amount of the invoice represent administrative fees and are non-refundable.
4.3 To avoid extra charges, substantial change to or cancellation of a booking must be notified in writing no later than 30 calendar days prior to arrival. Notice of cancellation or substantial change will only be effective on the working day that is received in writing. A working day is any day from Monday to Friday other than bank and public holidays. If the hostel is notified on time, the client will be refunded 90% of the cost of the reservation.
4.4 For all cancellations and substantial changes notified within 30 days of arrival, the hostel is entitled to charge 100% of the cost of the reservation.
4.5 Where any change or cancellation changes the number of group members, the hostel will recalculate the cost of the arrangements and re-invoice you accordingly.

Additional Terms and Conditions

Please read our group terms and conditions on our website:
http://www.hello-hostel.eu/group-reservations/index.html

Additional Info:

A reservation for more than 12 persons is considered a Group Reservation. Because groups demand special preparation,group requests must be addressed by email to groups@hello-hostel.eu

The group reservation is valid only after:
- signing the contract established by Hello Hostel asbl
- 50% of the downpayment that will be charged directly on your card

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/18

Brussels Hello Hostel

Book more than 14 days in advance for Free Cancellation.
7.7
  • Great Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Hello Hostel asbl/vzw is a Social Tourism Accommodation Centre where you can stay for a reasonable price in a friendly and international atmosphere. In addition to the accomodation services, this non profit establishment offers you a wide array of social and cultural activities to bring people together. Every Friday at 8 PM you can enjoy our Jam Sessions where everyone is welcome to participate!

IN THE AREA
Located in the heart of the chocolate area we are lucky to have the Godiva factory and it’s outlet store as our neighbourgs as well as the Belgian Chocolate Village (a chocolate museum) and the chocolatier Frédéric Blondeel. Another must see of the area is the Elizabeth Parc and the Basilica of the Sacred Heart where you can enjoy a wonderful panorama of Brussels.

INCLUDED in our rates
Breakfast buffet from  6:30am to 10:00am
Bed linnen/sheets 
Free access to computers and WIFI
A shared, equipped kitchen
A free luggage room /lockers
Bar with Belgian beers
Free city-maps
Check out our App 
Towels for rent 1€
Parking cards for the Koekelberg Area for 3€/day
Dorm rooms: age limit until 38.

WELL CONNECTED - only 2 minutes away from the Simonis/Elizabeth station :
Subway : line 2 and 6
Bus : 13, 20, 212, 213, 214, 355
Tram : 9 and 19

GROUPS
A reservation for more than 12 persons is considered a Group Reservation.

RECEPTION HOURS : 8:30 AM – 11:30 PM
CHECK-OUT : until 10:00 AM
ACCESS TO THE ROOMS: The rooms are available from 2 PM but if you arrive earlier you are welcome to store you luggage, to use our facilities and/or to visit the city in the meantime. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.6

  • Security 8.3

  • Location 7.2

  • Staff 8.4

  • Atmosphere 7.6

  • Cleanliness 7.3

  • Facilities 7.4


Latest Reviews

  • 10.0

    Superb

    24 Sep 2019
    Great stay. This is a proper Hostel.
    Canada, Male, 25-30
  • 10.0

    Superb

    09 Sep 2019
    Was a great and comfortable place. Would def stay here again.
    USA, Male, 25-30
  • 9.7

    Superb

    14 Sep 2019
    Great place
    United Arab Emirates, Mixed Group, 25-30
  • 8.9

    Fabulous

    23 Sep 2019
    Overall a good hostal. What I liked the most was the friendly staff who were always nice and helpful. There are lockers if you bring your lock but they’re not in the rooms which is a bit uncomfortable. The location is pretty good and has a metro station right there. I think the cleaning of the bathrooms could’ve been better but I have no other critiques.
    Chile, Male, 31-40
  • 7.7

    Very Good

    12 Sep 2019
    Nice hostel, helpful staff, and nice common areas, especially the kitchen and terrace.Toilets on the hand were not great. It's very bike friendly, especially if you are touring. A bit out of the centre of the city, but easily connected with the metro, trams and buses. Breakfast is good, but it could do with some fresh fruits. Overall
    Italy, Male, 31-40
  • 7.7

    Very Good

    09 Sep 2019
    Overall a good hostel. It is a few stations (with a line change) from the centre, and is confusing at first, but is convenient. The facilities were generally clean, however only WiFi available in the common room, not in the rooms, and some nights there was no hot water for the showers.
    Australia, Couple, 25-30
  • 6.9

    Good

    18 Sep 2019
    Bit further from center of town than we realized.
    USA, Couple, 25-30
  • 6.6

    Good

    12 Sep 2019
    It's was so noisy every late night in the lobby area the place to seat
    Egypt, Male, 41+
  • 6.0

    Good

    23 Sep 2019
    Location was outside of city centre but very close to metro station and bus stop. The breakfast was just cereal or toast. The washrooms were not split between male and female with only 5 showers, 2 sinks and 4 toilets on floor 1. The showers also didnt have any temperature control and you had to push a button every 5-8 seconds for water to come on. There wasn't much of an atmosphere as more people seemed to be using the hostel to live temporarily instead of travelers.
    Canada, Male, 31-40
  • 5.4

    Rating

    16 Sep 2019
    It's somewhat worse than pictures
    Japan, Male, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • ATM
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Foosball


Awards

  • 2014

    1st, Most Popular Hostels Brussels

  • 2012

    1st, Most Popular Hostels Brussels

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