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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
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  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/30

Cacao Hostel

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cacao Hostel is the best hostel in the Caribbean Coast of Colombia, Our rooms are dorms with A/C, Free Wifi, open patio with Swimming pool, chill out areas with hammock, Bar, fully equipped Kitchen, 24 hours reception, free breakfast, laundry service and experienced tour operator. It’s time to relax and get a lot of energy before you go to Tayrona Park or The Lost City.

Cacao Hostel is located 10 minutes walking to the beach. And only 5 minutes walking from the bars and restaurants area near to the city center. Also is the closes hostel to the local market, bus stops to go to Tayrona Park, Palomino and Minca departs.

Cacao Hostel has 4 dorms with Air Conditioning, 2 private rooms with Air/Con , that means 36 happy backpackers. All our rooms are very spacious, has a great light, private and shared bathrooms and bunk beds with a special design thinking in the comfort of our guests.

Cacao Hostel offers their guets FREE parking for motocycles.

Cacao Hostel Policies & Conditions:

Check in from 13:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 24 hours before arrival.

Payment upon arrival by cash, credit cards, debit cards.
Please note: Credit card payments carry a surcharge of 5%

This property may pre-authorise your card before arrival.

Taxes not included - occupancy tax 19 % per person per stay
Breakfast included.

General:
24 Hours Reception
No curfew. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.5

  • Location 8.4

  • Staff 9.5

  • Atmosphere 8.8

  • Cleanliness 9.4

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    22 Sep 2019
    Such a great hostel. Stayed 4 times during our stay in Colombia - used it as a base for all the trips in the surrounding areas and able to store our luggage there. Staff were super helpful and friendly. Shout out to Leticia for helping us sort our flights to Medellin.
    England, Couple, 25-30
  • 10.0

    Superb

    02 Sep 2019
    We had such a wonderful stay at Cacao Hostel. The staff were so helpful especially Laticia. She saved us when we had a big problem. Highly recommend a stay at Cacao Hostel for your time in Santa Marta. We never wanted to leave!
    Australia, Female, 25-30
  • 9.7

    Superb

    12 Oct 2019
    Reqlly helful staff, clean and the beds are super comfortable
    Israel, Female, 18-24
  • 9.7

    Superb

    14 Sep 2019
    A quiet hostel but really friendly people staying here. The location is ok but Santa Marta is relatively small and you’re really close to the main bus stop. Michele (staff member) is great and she was really helpful!
    USA, Male, 25-30
  • 9.7

    Superb

    13 Sep 2019
    I loved Cacao hostel. It’s super clean, the beds are comfy, decent breakfast, staff were lovely (especially Astrid and Michelle), and the pool area is great for lazing around. I suggest they get umbrellas for the pool loungers though as they are in direct sunlight all day. Location is fine, only a 10 minute walk to the touristy restaurant area and beach. It’s a great hostel if you just want to chill out and recharge for a day or 2. Atmosphere is quiet but I met some great people.
    New Zealand, Female, 25-30
  • 9.1

    Superb

    10 Oct 2019
    I had a very good time at cacao .All the staff was very nice,and helpful giving you all the necessary informations you may need.Leticia was really nice,and happy to help .Thanks to her and also Mishelle ,I had some issues sorted out. The bunk beds were good too,and the free breakfast were good. The atmosphere in the hostel with the other guests was good as well. Really recommend that place ,and Santa Marta
    France, Male, 31-40
  • 8.9

    Fabulous

    29 Aug 2019
    Great little hostel on the outskirts of the chaotic centre of Santa Marta. Had a good 4 nights here - the place balances elements of party/chill quite well. Had a small mishap with my pair of shoes that went missing, but the owner, Pau, finally dealt with the situation accordingly (admittedly with some unnecessary hesitation). Staff were warm and welcoming - always greeted with a big smile from Leticia and Astrid. Pau - give them a promotion! Cheers from Harry
    Australia, Male, 18-24
  • 8.9

    Fabulous

    29 Aug 2019
    Overall great stay! Michelle and Letitia were very helpful with all queries! Just laundry and 5% card charge were pricier than in other hostels we’ve stayed in in Colombia! Great location for taking buses to Minca and Tayrona! Would stay again!
    Ireland, Couple, 25-30
  • 8.6

    Fabulous

    30 Aug 2019
    Nice hostel with nice common areas and a delicious breakfast. Only thing that bothered me was that there was a lot of noise and movement going on during the whole night in the dorm by staff members and other travellers as well.
    Germany, Female, 18-24
  • 8.3

    Fabulous

    12 Oct 2019
    The hostel itself is quite nice and clean and not far away from the main parts of the historic town. The staff are generally very nice- mostly the day staff. It’s not a super social hostel so I’d only recommend booking here if you want to chill and have some drinks rather than get smashed. My only complaint is the cleaning staff pulling back the privacy curtain on my bed- without asking- to ask me if I was checking out (I wasn’t) whilst I was feeling ill and trying to sleep. Not so enjoyable.
    England, Female, 25-30
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Fridge/Freezer
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
Entertainment
  • Wi-Fi


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