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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cantagua is a home for travelers looking for a happy and cozy place to feel 'en casa'.  A place to MEET & share with others and be part of our family. We provide a home for those seeking new people, new culture, new experiences. We are an eco-friendly hostel with mixed dorms as well as a girls only dorm. Each bunk bed comes with a curtain for guests looking to have some privacy while sharing the with other travelers.

Valencia is a city where the Turia River meets the Mediterranean Sea. Cantagua is neighbors to Ruzzafa, known as 'the heart of the youth' in Valencia. This pocket of the city is vibrant and creative, full of coffee bars, delicious local food, authentic live music, boutique shops and much more. A short walk away is the Historical City Center, Turia; a picturesque sunken park and the futuristic City of Arts and Sciences.
   
We have 4 mixed rooms with cozy bunk-beds for you to you have some privacy while sharing the with other travelers.  We offer free wifi, free linen, shared kitchen, laundry service, library, bag storage room and friendly staff that will help you enjoy your stay in Valencia.

Cantagua Hostel Policies and Conditions:

Cancellation policy: Cancelation is free if you cancel 48 hrs or more before arrival, otherwise you will be charged 100% (no-shows are also charged 100%)

If the guest is planning to arrive after the day scheduled for check-in, it is essential to give notice to Cantagua Hostel (before 8:00 am of the following morning) in order to keep your reservation. Otherwise, the general terms of "No show " will apply and the guest will be charged the full amount, nil refund will be given.

Check in from 14:00 to 21:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 10.00%
Continental Breakfast at an additional cost (2,50 Euros): Bread with butter and Jelly, toast with Spanish tomato sauce, cereal, oats, juice, milk, coffee and tea.
We also offer smoothies, fresh juices, Mexican coffee and exotic teas for a small extra price.

General:

The reception service is open from 08.00 to 21.00
No curfew.
Non smoking.
We can not accept reservations from guests under 18 years old.
The maximum period of stay is 20 days.

Check in is available from 1:30 pm until 9 pm. However, if you are running late, please contact our team before 8 pm.
Check out time is from 8 am till 11 am. After check out you can leave your belongings and luggage in a secured area until your departure from Valencia.

The rooms are not available for private bookings. Every room is shared with each bed being reserved individually. However, we will try to accommodate group or couple bookings. Please, inform our team ahead of arrival.

Booking modifications and changes can be made with nil cost incurred when given 48 hours notice before the reservation date from Monday to Thursday, and 48 hours notice from Friday to Sunday. This includes date changes, with exemption of difference in costs over peak periods.

Cantagua Rules

All travelers are welcome in Cantagua. In order to ensure a healthy space, we respectfully ask all visitors to take in mind the following guidelines during your stay:

Cantagua is a smoke-free hostel. Due to the hostel being all indoors, including communal areas.

We understand the joy and excitement of experiencing Valencia to its fullest. We have knowledge and great advice for those who want to party and explore the local night life. Nevertheless, we remind you that Cantagua is a friendly space and most importantly a place to enjoy. Events will be held throughout the week in the common area.

Quiet hours in dorms are after 10 pm and the common area´s close after 11.30 pm. But parties are strictly forbidden.

You are more than welcome to bring and consume your own alcohol. Each traveller is responsible for their own consumption of alcohol. Drinking in the rooms is not allowed, and staff members have the right to request any guest to stop consuming alcohol.

Cantagua is a hostel, this means every room is shared. Which is why we sincerely ask you to keep your space clean and ordered at all time. We also ask to respect all the furniture and to maintain an harmonic tone during your stay.

Comfort and privacy of our guests is very important for us. At the respect for other guests and for our establishment, only guests will be allowed in the establishment after 11.30 pm.

Each reservation is for one single bed per person. It is a requirement that each guest sleeps in their allocated bed. If at any point during your stay another person is found in your bed, a fine of 50 euros cash will be issued. If this conduct remains, the reservation will be canceled and the guest will be politely asked to leave the establishment.

Sexual relations, drug use, abuse, aggressive behaviour or similar conduct is strictly forbidden in any part of the hostel. If at any point a guest engages in these actions, they will be immediately escorted off the premises and their reservation cancelled with nil refund.

We want our guests to have a warm and cozy experience. These rules provide the basis of a friendly environment and allow each guest to enjoy their stay in harmony. We hope to see you soon.



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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 8.4

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 9.7

  • Facilities 9.5


Latest Reviews

  • 10.0

    Superb

    11 Feb 2020
    Nice and chill
    Australia, Male, 18-24
  • 10.0

    Superb

    26 Dec 2019
    I had a really enjoyable and relaxing stay.the place was ultra clean, the dorm facilities very comfortable and fellow gusts mature and respectful of each other. The staff were friendly helpful and efficient. Everything a mature traveller like myself likes to have when travelling around Europe. I will definitely return next time I am in Valencia.
    England, Male, 41+
  • 10.0

    Superb

    06 Dec 2019
    I was there for a day and this hostel is really very nice with amazing staff who is always smiling and happy to help. Fellow hostel mates were also quite friendly. I felt amazing being there. They have their activities in the evening in which you can always take part.
    India, Male, 31-40
  • 9.7

    Superb

    28 Dec 2019
    Location is not that great. But the common area is really really good.
    India, Male, 18-24
  • 9.7

    Superb

    27 Nov 2019
    Really really good hostel, best one I’ve visited in Spain. Comfortable feeling in the common area and the bedrooms. Large bathrooms and lots of space in between bunk beds for packing up large bags. Everywhere kept really clean. Staff friendly and helpful. Curtains on each bed, along with hooks and shelves, which makes a difference. Couldn’t fault anything. Short walk from lots of bars and restaurants. Or 25 mins walk to the busier city centre. Ideal really.
    England, Male, 25-30
  • 9.7

    Superb

    25 Nov 2019
    Wow, this was such a beautiful stay in Valencia! The hostel has such a beautiful and peaceful atmosphere to it, not to mention, the rooms are large and very clean! The only downside is that all the rooms open into the common area, which means things can get a bit noisy by 10am. The location is a bit of a walk to the historic center, but it allows it to be in much quieter area. Ruzafa is a wonderful neighborhood with many cool bars and restaurants--I actually enjoyed that area far more!
    USA, Female, 25-30
  • 9.4

    Superb

    25 Nov 2019
    Friendly staff and very clean. Comfy beds too.
    England, Male, 18-24
  • 9.1

    Superb

    18 Feb 2020
    Cantagua Hostel is definitely one of the best hostels I have ever stayed. What I liked the most is the absolute cosiness, cleanliness and the great and relaxing interior. The room also has some sitting pillows and table where you can relax and isolate. They have fully equipped eco friendly kitchen where you can cook. It is calm, but of course, it is up to you if you want to talk and meet people. Not a party hostel, which is why i love this place.
    North Macedonia, Male, 25-30
  • 6.9

    Good

    25 Jan 2020
    upon arrival I was getting late, hostel sendt me an email on how to get my bunkbed etc. Hostel was looking pretty good. stayed in 8 man dorm. Bed was comfortable. Privacy curtain, poweroutlet and a small shelf. 2 toilets and 2 showers, looking nice and clean. Staff was friendly and helpful. Great location to bars and restaurants. Supermarket just 150m away. Rented a bike, not in the best condition, but ok. was like 8EUR for a day. hostel had little or no atmosphere. People just on their phones
    Norway, Male, 31-40
  • 4.9

    Rating

    28 Feb 2020
    booked the hostel for 3 nights and told the hostel we would be late for check in. had a bag stolen at the madrid train station so we missed our train and didn’t get to valencia until early the next morning. when we got there, the woman at the front desk told us they had already cancelled are booking and resold the beds. she didn’t even offer to find us somewhere else to stay. the facilities looked nice enough but horrible customer service!
    USA, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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