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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.9
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Cantagua is a home for travelers looking for a happy and cozy place to feel 'en casa'.  A place to MEET & share with others and be part of our family. We provide a home for those seeking new people, new culture, new experiences. We are an eco-friendly hostel with mixed dorms as well as a girls only dorm. Each bunk bed comes with a curtain for guests looking to have some privacy while sharing the with other travelers.

Valencia is a city where the Turia River meets the Mediterranean Sea. Cantagua is neighbors to Ruzzafa, known as 'the heart of the youth' in Valencia. This pocket of the city is vibrant and creative, full of coffee bars, delicious local food, authentic live music, boutique shops and much more. A short walk away is the Historical City Center, Turia; a picturesque sunken park and the futuristic City of Arts and Sciences.
   
We have 4 mixed rooms with cozy bunk-beds for you to you have some privacy while sharing the with other travelers.  We offer free wifi, free linen, shared kitchen, laundry service, library, bag storage room and friendly staff that will help you enjoy your stay in Valencia.

Cantagua Hostel Policies and Conditions:

Cancellation policy: Cancelation is free if you cancel 48 hrs or more before the day of arrival, otherwise you will be charged 100% (no-shows are also charged 100%)

If the guest is planning to arrive after the day scheduled for check-in, it is essential to give notice to Cantagua Hostel (before 8:00 am of the following morning) in order to keep your reservation. Otherwise, the general terms of "No show " will apply and the guest will be charged the full amount, nil refund will be given.

Check in from 14:00 to 21:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 10.00%
Continental Breakfast at an additional cost (3,00 Euros): Bread, jelly, butter, olive oil, natural Spanish tomato, cereals, milk, orange juice, cocoa, coffee, and tea.
We also offer Mexican coffee for a small extra price.

General:

The reception service is open from 09.00 to 21.00
No curfew.
Non smoking.
We can not accept reservations from guests under 18 years old.
The maximum period of stay is 20 days.

Check in is available from 2:00 pm until 9 pm. However, if you are running late, we will send you an email with all the necessary information for a late check-in.
Check out time is before 11 am. After check out you can leave your belongings and luggage in a secured area until your departure from Valencia.

The rooms are not available for private bookings. Every room is shared with each bed being reserved individually. However, we will try to accommodate group or couple bookings. Please, inform our team ahead of arrival.

Modifications and changes to reservations can be made free of charge if notice is given 48 hours prior to the day of arrival. This includes date changes, with exemption of difference in costs over peak periods.

Cantagua Rules

All travelers are welcome in Cantagua. In order to ensure a healthy space, we respectfully ask all visitors to take in mind the following guidelines during your stay:

Cantagua is a smoke-free hostel. Due to the hostel being all indoors, including communal areas.

We understand the joy and excitement of experiencing Valencia to its fullest. We have knowledge and great advice for those who want to party and explore the local night life. Nevertheless, we remind you that Cantagua is a friendly space and most importantly a place to enjoy. Events will be held throughout the week in the common area.

Quiet hours in dorms are after 10 pm and the common area´s close after 11.30 pm. But parties are strictly forbidden.

You are more than welcome to bring and consume your own alcohol. Each traveller is responsible for their own consumption of alcohol. Drinking in the rooms is not allowed, and staff members have the right to request any guest to stop consuming alcohol.

Cantagua is a hostel, this means every room is shared. Which is why we sincerely ask you to keep your space clean and ordered at all time. We also ask to respect all the furniture and to maintain an harmonic tone during your stay.

Comfort and privacy of our guests is very important for us. At the respect for other guests and for our establishment, only guests will be allowed in the establishment after 11.30 pm.

Each reservation is for one single bed per person. It is a requirement that each guest sleeps in their allocated bed. If at any point during your stay another person is found in your bed, a fine of 50 euros cash will be issued. If this conduct remains, the reservation will be canceled and the guest will be politely asked to leave the establishment.

Sexual relations, drug use, abuse, aggressive behaviour or similar conduct is strictly forbidden in any part of the hostel. If at any point a guest engages in these actions, they will be immediately escorted off the premises and their reservation cancelled with nil refund.

We want our guests to have a warm and cozy experience. These rules provide the basis of a friendly environment and allow each guest to enjoy their stay in harmony. We hope to see you soon.



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Reviews & Ratings

  • Value For Money 8.9

  • Security 9.5

  • Location 8.0

  • Staff 9.2

  • Atmosphere 8.5

  • Cleanliness 9.4

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    05 Jun 2022
    Had the best stay here - made friends with some great people and the hostel look, vibe, music is incredible - felt like we were in mamma Mia
    England, Female, 18-24
  • 10.0

    Superb

    24 May 2022
    Join the groupchat when there!! everyone actually uses it and has group dinners. truly a great vibe, pretty hostel aswell! I highly recommend
    Canada, Female, 18-24
  • 9.7

    Superb

    13 Jun 2022
    It's the most nice and welcoming hostel I've stayed in. There is a nice cortyard where everyone can meet and chat and cook family-style and it makes it so worthwile when you travel alone. The coffee the guys and girls make is soo nice and it is lovely, nice and clean. I will go again!!
    Russia, Female, 31-40
  • 9.4

    Superb

    27 May 2022
    This property was an amazing place to relax. Not the place you want to stay if you’re looking for a night out with new people and meeting others. The location was good, but expect to do some walking or plan to take a bus to get to the city center or places of interest. I loved the atmosphere in the evening, it was a perfect place to chill, cook, write, and wind down.
    USA, Male, 18-24
  • 9.1

    Superb

    08 Jun 2022
    A great find. Very nice place, friendly and helpful staff and right in the heart of Valencia. Would definitely recommend if you're in the area.
    England, Male, 31-40
  • 8.9

    Fabulous

    07 Jun 2022
    In an odd location on a residential street do can be hard to miss. A/C was only available at 9:00PM (21:00) for sleeping. Love that we are eco friendly, but wish showers weren’t timed. Other than that those, this was a cute hostel.
    USA, Female, 25-30
  • 8.0

    Fabulous

    26 Jun 2022
    Such a peaceful atmosphere! Rooms all face main room, which makes it feel like a little home away from home. Good location and nice staff. Only downside- AC is super restricted and only turned on for some hours at night. In summer, the hostel is usually hotter than it is outside during the day- so plan to be out and about or expect an afternoon inside like a day at the sauna. :)
    USA, Female, 31-40
  • 7.1

    Very Good

    13 Jun 2022
    Cute hostel & nice ensuite bathroom and common areas. However the A/C was not working for several nights in a row and we had to bring fans from the common area into the room. The location is not good; nothing to do around and you have to bus minimum 15 mins to get to a cute/lively neighborhood. Also the 2 girls at the reception had no idea what the Valencia card was (pretty surprising considering it's made for tourists!), so they could not help me. Price was very high vs. other Spain hostels
    Canada, Female, 25-30
  • 6.9

    Good

    18 Jun 2022
    The Hostel is clean and the stuff is kind. But the location is not the best to explore Valencia (very far outside) and the Hostel is not very comfy to stay or rest during the day (it gets very hot).
    Switzerland, Female, 18-24
  • 6.9

    Good

    10 Jun 2022
    Overall cantagua was a nice peaceful hostel to stay at and the decor was lovely. However the location wasn’t that great as it was quite a walk into the centre, also the atmosphere was very quiet so not one for those looking for a more sociable vibe- no organised events in the evenings either which didn’t help. No oven.
    England, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
Services
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


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