Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cantagua is home for travelers looking for a happy and cozy place where to feel 'en casa'.  A place to MEET & share (and be happy) with others. Be part of our family. We seek for all those attracted to experience the new. New people, new culture, new experiences & a new home. We are a eco-friendly hostal (environmental awareness) with 4 girls only and mixed dorms for you to you have some privacy while sharing the with other travelers.

Valencia is a city where the Turia River meets the Mediterranean Sea. Cantagua is neighbors to Ruzzafa, known as 'the heart of the youth' in Valencia. This pocket of the city is vibrant and creative, full of coffee bars, delicious local food, authentic live music, boutique shops and much more. A short walk away is the Historical City Center, Turia a picturesque sunken park and the futuristic City of Arts and Sciences.
We have 4 mixed rooms with cozy bunk-beds for you to you have some privacy while sharing the with other travelers.  We offer free wifi, free linen, shared kitchen, laundry service, library, bag storage room and friendly staff that will help you enjoy your stay in Valencia.

Cantagua Hostel Policies and Conditions:

Cancellation policy: if you cancel 48 hrs or more before arrival, you can cancel for free, otherwise you will be charged 100% (no-shows are also charged 100%)

Check in from 14:00 to 21:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 10.00%
Continental Breakfast at an additional cost (2,50 Euros): Bread with butter and Jelly, toast with Spanish tomato sauce, cereal, oats, juice, milk, coffee and tea.
We also offer smoothies, fresh juices, Mexican coffee and exotic teas for a small extra price.


The reception service is open from 08.00 to 21.00
No curfew.
Non smoking.
We can not accept reservations from guests less than 18 years old.
The maximum period of stay is 20 days.

Check in is available from 1:30 pm until 9 pm. However, if you are running late, please contact our team before 8 pm.
Check out time is from 8 am till 11 am. After check out you can leave your belongings and luggage in a secured area until your departure from Valencia.

The rooms are not available for private bookings. Every room is shared with each bed being reserved individually. However, we will try to accomodate group or couple bookings. Please, inform our team ahead of arrival.

Booking modifications and changes can be made with nil cost incurred when given 24 hours notice before the reservation date from Monday to Thursday, and 48 hours notice from Friday to Sunday. This includes date changes, with exemption of difference in costs over peak periods.

Cantagua Rules

All travelers are welcome in Cantagua. In order to ensure a healthy space, we respectfully ask all visitors to take in mind the following guidelines during your stay:

Cantagua is a smoke-free hostel. Due to the hostel being all indoors, including communal areas.

We understand the joy and excitement of experiencing Valencia to its fullest. We have knowledge and great advice for those who want to party and explore the local night life. Nevertheless, we remind you that Cantagua is a friendly space and most importantly a place to enjoy. Events will be held throughout the week in the common area.

Quiet hours in dorms are after 10 pm and the common area´s close after 11.30 pm. But parties are strictly forbidden.

You are more than welcome to bring and consume your own alcohol. Each traveller is responsible for their own consumption of alcohol. Drinking in the rooms is not allowed, and staff members have the right to request any guest to stop consuming alcohol.

Cantagua is a hostel, this means every room is shared. Which is why we sincerely ask you to keep your space clean and ordered at all time. We also ask to respect all the furniture and to maintain an harmonic tone during your stay.

Comfort and privacy of our guests is very important for us. At the respect for other guests and for our establishment, only guests will be allowed in the establishment after 11.30 pm.

Each reservation is for one single bed per person. It is a requirement that each guest sleeps in their allocated bed. If at any point during your stay another person is found in your bed, a fine of 50 euros cash will be issued. If this conduct remains, the reservation will be canceled and the guest will be politely asked to leave the establishment.

Sexual relations, drug use, abuse, aggressive behaviour or similar conduct is strictly forbidden in any part of the hostel. If at any point a guest engages in these actions, they will be immediately escorted off the premises and their reservation cancelled with nil refund.

We want our guests to have a warm and cozy experience. These rules provide the basis of a friendly environment and allow each guest to enjoy their stay in harmony. We hope to see you soon.

View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 8.0

  • Staff 9.6

  • Atmosphere 9.2

  • Cleanliness 9.4

  • Facilities 9.1

Latest Reviews

  • 10.0


    10 Oct 2019
    Best Hostel I’ve ever stayed in. Amazing gentle vibe. Wonderful staff. Couldn’t have asked for a better experience. Felt like living in a secret room.
    Australia, Male, 31-40
  • 10.0


    06 Oct 2019
    Quite and and cozy place. At the same time you can meet great people and have a great time :) Very clean and wonderful staff!! Will definitely miss it.
    Canada, Male, 25-30
  • 9.7


    24 Sep 2019
    Great location and friendly staff. Facilities seem to be in the middle of renovations. Room was being painted with wet paint signs and assigned lockers in our room didn't work so belongings couldn't be secured. Apart from this, it was a good night.
    Australia, All Female Group, 41+
  • 9.7


    21 Sep 2019
    This hostel is a very beautifully decorated and clean hostel. The staff is helpful and at least my room was calm and clean. I was positively surprised by the breakfast, which had also fresh fruit. I really liked the chilled atmosphere and the beds with curtains. If I would come back to Valencia i would stay there again.
    Germany, Female, 18-24
  • 9.4


    10 Oct 2019
    Fue uno de los mejores hostels en los que me quedé en la vida. El personal muy amable, impecable en la limpieza y un ambiente espectacular. Realmente volvería. 20 min walk al centro
    Argentina, Female, 18-24
  • 9.4


    06 Oct 2019
    Nice clean hostel. While i was there it was pretty laid back, all the staff were lovely, and it was easy to meet lots of other solo travellers. Beds have curtains for privacy, and the lockers are big enough for big suitcases or backpacks. Only downside is that it can get really hot during the day as they turn the air con off to save power.
    New Zealand, Female, 25-30
  • 9.1


    10 Sep 2019
    Such a cute and cozy little hostel!! Hands down one of my favorites as far as inviting and decor. Everyone was very welcoming and helpful. Only thing that was a little wonkee was the bathroom inside the room the door to it didn’t shut..... therefore i heard everyone using the restroom. And the sink was inside the room so you would also hear that. Other then that cantagua was lovely
    USA, Female, 31-40
  • 9.1


    05 Sep 2019
    This hostel is amazing, there is an incredible vibe here that makes you feel like family at once. The staff are so kind and help you to feel at home straight away. They run loads of events such as cooking classes, city tours and bar crawls. The decor is beautiful and the common area is the perfect place to chill out during the hot afternoons. I had such an amazing time here after staying in some not so nice hostels in the city previously, stay here and you won't regret it!
    England, Female, 25-30
  • 8.6


    10 Sep 2019
    They've done a great job here converting it from an old nursery into a really cool hostel. The furniture is fresh and the bathrooms are clean. Ideal if you want something relaxed and a good place to meet fellow residents and take part in social activities with them. The staff were really helpful and welcoming. The mechanism on my locker wasn't fully working and they fixed it immediately whilst my bag was kept secure elsewhere in the hostel. Highly recommend it for Valencia.
    England, Male, 31-40
  • 7.7

    Very Good

    08 Sep 2019
    Loved the feel of this hostel and the staff were all super friendly and helpful! Bedrooms were nice but toilets always stunk very badly. This hostel also turns off the AC in the rooms during the day to conserve energy which in theory is really great but the rooms were always too hot to be in during the day making it hard to nap if needed or even get ready in. Overall a fun environment but definitely not the most comfortable place to stay.
    USA, Female, 18-24
Read all reviews


  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi