Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Great Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Cantagua is home for travelers looking for a happy and cozy place where to feel 'en casa'.  A place to MEET & share (and be happy) with others. Be part of our family. We seek for all those attracted to experience the new. New people, new culture, new experiences & a new home. We are a eco-friendly hostal (environmental awareness) with 4 girls only and mixed dorms for you to you have some privacy while sharing the with other travelers.

Valencia is a city where the Turia River meets the Mediterranean Sea. Cantagua is neighbors to Ruzzafa, known as 'the heart of the youth' in Valencia. This pocket of the city is vibrant and creative, full of coffee bars, delicious local food, authentic live music, boutique shops and much more. A short walk away is the Historical City Center, Turia a picturesque sunken park and the futuristic City of Arts and Sciences.
We have 4 mixed rooms with cozy bunk-beds for you to you have some privacy while sharing the with other travelers.  We offer free wifi, free linen, shared kitchen, laundry service, library, bag storage room and friendly staff that will help you enjoy your stay in Valencia.

Cantagua Hostel Policies and Conditions:

Cancellation policy: if you cancel 48 hrs or more before arrival, you can cancel for free, otherwise you will be charged 100% (no-shows are also charged 100%)

Check in from 14:00 to 21:00 .
Check out before 11:00 .

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.

Taxes not included - 10.00%
Continental Breakfast at an additional cost (2,50 Euros): Bread with butter and Jelly, toast with Spanish tomato sauce, cereal, oats, juice, milk, coffee and tea.
We also offer smoothies, fresh juices, Mexican coffee and exotic teas for a small extra price.


The reception service is open from 08.00 to 21.00
No curfew.
Non smoking.
We can not accept reservations from guests less than 18 years old.
The maximum period of stay is 20 days.

Check in is available from 1:30 pm until 9 pm. However, if you are running late, please contact our team before 8 pm.
Check out time is from 8 am till 11 am. After check out you can leave your belongings and luggage in a secured area until your departure from Valencia.

The rooms are not available for private bookings. Every room is shared with each bed being reserved individually. However, we will try to accomodate group or couple bookings. Please, inform our team ahead of arrival.

Booking modifications and changes can be made with nil cost incurred when given 24 hours notice before the reservation date from Monday to Thursday, and 48 hours notice from Friday to Sunday. This includes date changes, with exemption of difference in costs over peak periods.

Cantagua Rules

All travelers are welcome in Cantagua. In order to ensure a healthy space, we respectfully ask all visitors to take in mind the following guidelines during your stay:

Cantagua is a smoke-free hostel. Due to the hostel being all indoors, including communal areas.

We understand the joy and excitement of experiencing Valencia to its fullest. We have knowledge and great advice for those who want to party and explore the local night life. Nevertheless, we remind you that Cantagua is a friendly space and most importantly a place to enjoy. Events will be held throughout the week in the common area.

Quiet hours in dorms are after 10 pm and the common area´s close after 11.30 pm. But parties are strictly forbidden.

You are more than welcome to bring and consume your own alcohol. Each traveller is responsible for their own consumption of alcohol. Drinking in the rooms is not allowed, and staff members have the right to request any guest to stop consuming alcohol.

Cantagua is a hostel, this means every room is shared. Which is why we sincerely ask you to keep your space clean and ordered at all time. We also ask to respect all the furniture and to maintain an harmonic tone during your stay.

Comfort and privacy of our guests is very important for us. At the respect for other guests and for our establishment, only guests will be allowed in the establishment after 11.30 pm.

Each reservation is for one single bed per person. It is a requirement that each guest sleeps in their allocated bed. If at any point during your stay another person is found in your bed, a fine of 50 euros cash will be issued. If this conduct remains, the reservation will be canceled and the guest will be politely asked to leave the establishment.

Sexual relations, drug use, abuse, aggressive behaviour or similar conduct is strictly forbidden in any part of the hostel. If at any point a guest engages in these actions, they will be immediately escorted off the premises and their reservation cancelled with nil refund.

We want our guests to have a warm and cozy experience. These rules provide the basis of a friendly environment and allow each guest to enjoy their stay in harmony. We hope to see you soon.

View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.7

  • Location 7.9

  • Staff 9.5

  • Atmosphere 9.1

  • Cleanliness 9.5

  • Facilities 9.2

Latest Reviews

  • 10.0


    07 Nov 2019
    One of the best hostels I ever stayed at. Its clean and comfy. You get in contact with the other travelers realy quickly but you can also be on your own, if you want. You have anough space in the rooms and the bathrooms. The lockers under the beds are big enough for all you stuff. The kitchen and common room area is really nice to spend time at. The staff is nice and has so many good information about Valencia. Highly recommended!
    Germany, Female, 31-40
  • 10.0


    07 Nov 2019
    Cantagua was in my opinion the best hostel to stay at in Valencia. Its cozy and homely atmosphere made me enjoy being outside as well as inside during my stay. Its beds are very comfortable, the hostel is kept very clean and is great for cooking, socializing, reading, playing games etc. I would definitely come back.
    Germany, Female, 25-30
  • 10.0


    22 Oct 2019
    I am so glad I trusted the reviews of this hostel (even though it has fewer than the rest since it is newer). Things that stood out to me - how aesthetic the whole place was, the size of the beds + curtains that helped create the feeling of your own room and the warmth and friendliness of the people working there. Had some good conversations and a fun time with other travellers too.
    India, Female, 18-24
  • 10.0


    17 Oct 2019
    What a great wee hostel!! The staff are super friendly, and make you feel very welcome as soon as you arrive. The beds are comfortable, showers/toilets clean, and the atmosphere all around is chilled. Don’t expect a party hostel, however that’s not to say you won’t meet people. Every night I met amazing folk and enjoyed heading out with them everyday/night. Thanks again for everything :) Regards, Ivan
    Scotland, Male, 25-30
  • 9.7


    27 Nov 2019
    Really really good hostel, best one I’ve visited in Spain. Comfortable feeling in the common area and the bedrooms. Large bathrooms and lots of space in between bunk beds for packing up large bags. Everywhere kept really clean. Staff friendly and helpful. Curtains on each bed, along with hooks and shelves, which makes a difference. Couldn’t fault anything. Short walk from lots of bars and restaurants. Or 25 mins walk to the busier city centre. Ideal really.
    England, Male, 25-30
  • 9.7


    25 Nov 2019
    Wow, this was such a beautiful stay in Valencia! The hostel has such a beautiful and peaceful atmosphere to it, not to mention, the rooms are large and very clean! The only downside is that all the rooms open into the common area, which means things can get a bit noisy by 10am. The location is a bit of a walk to the historic center, but it allows it to be in much quieter area. Ruzafa is a wonderful neighborhood with many cool bars and restaurants--I actually enjoyed that area far more!
    USA, Female, 25-30
  • 9.7


    01 Nov 2019
    Cantagua was a great hostel to stay in, the staff were all incredibly friendly and helpful. The rooms were perfect, well equipped and very clean. It is in a great location, not completely central but in a really cool area with loads of bars and restaurants and only a short walk to the centre. Would definitely stay again, such a friendly lovely atmosphere too, and events like karaoke and film screenings in the evening. For the price it’s 100% more than worth it.
    England, Mixed Group, 18-24
  • 9.7


    18 Oct 2019
    LOVED this Hostel!! Great staff who made you feel welcome and pointed out all there is to do in Valencia, special thanks to M!. Probably the cleanest Hostel I've ever stayed in. Lovely facilities, huge lockers for all your gear that already have a lock on them. I would definitely stay there again and recommend it to anyone visiting Valencia. Do yourself and favour and book now.
    New Zealand, Male, 41+
  • 8.9


    03 Nov 2019
    Loved that this hostel actually had comfortable mattresses! Liked the eco side of things. Good location in a quiet area. Quite awkward check in and check out times. Staff were helpful but things could have been made clearer in the first place. Just a map in print for each of us would have helped!
    England, Female, 31-40
  • 7.1

    Very Good

    24 Nov 2019
    From the outside, this hostel looks cozy and comfortable and for the most part it was. But there were a couple things that made it a rough stay for me. All the rooms face the common room so when people hang out at all hours of the night chatting or cooking, the noise echoes throughout the entire hostel and is impossible to block out. The location was not great either, everything seemed to be a good distance away, and there were very few restaurants or cafes around. Not my favorite stay
    USA, Female, 18-24
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  • Free City Maps
  • Free City Tour
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Reading Light
  • Security Lockers
  • Towels Not Included
  • Utensils
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi