Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations and reservation changes must be made by EMAIL ONLY.All reservations require a deposit of 50%, easy to pay by credit card through PayPal, or direct deposit into a bank account. The remaining 50% must be paid one week (7 days) before arrival. Requires a minimum of 5 nights to book. Note that Zen House does not accept credit cards.
To give a refund of the night to do the cancellation deposit 4 weeks (28 days) before arrival. After 28 days no refund. These policies are valid for reservations of more than 3 rooms.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Casa Zen Guesthouse & Yoga Center

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Santa Teresa and Mal Pais are rather remote beach towns, and that is what makes them so special! Thankfully, even though we are a little off the beaten path, there are still quite a few services available to visitors. This is a excellent area to relax practicing of Yoga and Surf.

On the first floor, we have six private rooms, ideal for single travelers, couples or pairs of friends. The rooms have either a double bed or two single beds. We also have two larger private rooms on the first floor, each with beds for three people. Scroll down for photos and prices for our private rooms. Upstairs you will find the apartment plus three additional rooms with varying capacities, featuring exterior doors as well as interior doors connecting to the apartment. An abundance of shared bathrooms are also located on the first floor (there are many to choose from and they are always clean!).

We also have two well-equipped communal kitchens, including our signature chef’s kitchen, complete with a professional quality stove, microwave, blenders, and a giant stainless steel refrigerator. We offer a amazing Yoga deck with every day class. Our helpful, bilingual staff is always ready to help plan other tours and activities in the area, including surf lessons, canopy tours, stand up paddleboarding (SUP), visits to nearby waterfalls, fishing, sailing, snorkeling, horseback riding, ATV rentals and more. We can also assist you with restaurant recommendations, reservations and travel planning, so your trip can be totally relaxing and worry-free!

Please note:


Check in: 2:00pm
Check out: 11:00am

Cancellation Policy: 2 days in advance.
Only cash accepted upon arrival.

Fruit and coffee are inclusive.

Non smoking rooms.

If you need more information please contact us and we will help you with all details. Our contact details will be in your booking confirmation email. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 8.9

  • Location 9.4

  • Staff 9.4

  • Atmosphere 9.5

  • Cleanliness 9.1

  • Facilities 8.8

Latest Reviews

  • 10.0


    17 Jul 2019
    Great location! Very next to the beach! Spacious with a yoga studio! A++
    USA, Male, 31-40
  • 10.0


    11 Jun 2019
    A++++++++++ My third time staying here! I would recommend this to anyone passing through Santa Teresa!
    USA, Male, 31-40
  • 10.0


    01 May 2019
    A fantastic hostel that is well situated between Playa Carmen and Santa Teresa, allowing those who surf the ability to take a short walk to either. The complimentary breakfast is delicious, and a bargain considering prices in Santa Teresa. Julio was alwaya very helpful during the stay to help with anything I needed, from ATV rentals to travelling up north. Highly recommend the yoga also.
    Australia, Male, 25-30
  • 10.0


    01 Mar 2019
    Lovely place. Nice atmosphere, chill vibe. close to the surf. Relax
    USA, Male, 31-40
  • 9.7


    23 Sep 2019
    This place was in a great location just a few steps from the beach and in the heart of the main road for Santa Teresa. The staff is very helpful and ready to answer any of your questions. They have two decently stocked kitchen for you to use to cook your own meals. The hostel is very clean and has great places to just chill out and talk with friends or read a book. The yoga studio upstairs is free to use on your own if there are no classes being held. Great fruit plate breakfast included!
    USA, Couple, 31-40
  • 9.1


    02 May 2019
    Everything at casa zen was great except that the rooms were soooo hot. They only had one floor fan for two beds and it was too hot to even sleep sometimes. Location and atmosphere and the yoga were all fantastic!
    USA, Female, 25-30
  • 8.9


    09 Jul 2019
    This is a beautiful hostel, I wish I could have stayed here longer! The free breakfast was delicious, yoga classes were great, and the property itself is beautiful. Great location close to the beach and market and restaurants. Julio was so helpful with booking excursions and shuttles. The whole place was always kept very clean. The only thing is the microwave in the main kitchen was full of mold, it needs to be thrown out or thoroughly cleaned. But other than that this hostel was perfect!!
    Canada, Female, 25-30
  • 8.6


    27 Jul 2019
    What a lovely place to stay. When I heard about the free fruit breakfast I didn’t think it would be enough food but it is a MASSIVE plate of fresh, delicious fruit every morning! Right next to the beach too. Bit of a walk into the main part of town but if you walk along the beach it goes quickly. Corner store very close by which was handy. No AC but the fans did the trick. Would have loved a safe in the room but overall felt comfortable leaving items locked in the room. Would recommend :)
    Canada, Female, 18-24
  • 8.6


    18 Apr 2019
    Stayed for 2 nights. Located right next to the beach which was awesome. Great breakfast. Loved the yoga offered and the beautiful yoga deck. Lots of space in the dorm for your luggage and lockers for each bed. Supermarket across the street- very convenient! Right on the public bus route. Would recommend.
    Canada, Female, 25-30
  • 6.0


    22 Feb 2019
    Ants all over the top bunks. Ants in many of the beds and the 6 person room gets very loud at night. When I asked for my money back the lady would not give it and told me I should have booked a nicer place if I didn’t want ants. I was offered poison to put on the bed but I did not want to sleep in poison. They did do a through cleaning of the room the next day. I stayed somewhere else and let my bed at casa zen stay empty. The vibe there is okay and relatively laid back with some nice people.
    USA, Male, 18-24
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Ceiling Fan
  • Outdoor Terrace
  • Parking
  • Safe Deposit Box
  • Self-Catering Facilities
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
Food & Drink
  • Café
  • Tea & Coffee Making Facilities