Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Cocomama was voted the best in the Netherlands at the 2011 Hoscars and it's not hard to see why-guests have said this boutique hostel is 'the opposite to the big corporate hostels that lack character', with clean, newly furnished rooms 'done up to the small detail'. Hostelworld reviewers tell us the staff 'love their city [and] will give you all the info you need on where to go', making this hostel feel 'like a home away from home'. We particularly like the resident cat and the large back garden.

Property Description

Cocomama offers the best of both worlds in a super central location in Amsterdam. The luxury and comfort of a hotel and the atmosphere (and budget) of a hostel.

The rooms are all Holland themed and range from private doubles to 6-bed dorms (and everything in between). You might share a bathroom in some the dorms, but those luxurious mattresses and feather duvets are everywhere.

Even more importantly, at MAMA, you're not on your own. Travel stories are shared, as is the dinner table. It’s a place where you’ll make friends and hang out with other international trotters alike in the private garden or common room, or perhaps cook dinner in the fully-equipped kitchen (perfect to keep costs down). And if that doesn’t keep you busy enough, the staff organise tonnes of activities including movie nights, drink nights, games nights and family dinners!

Please read our T&Cs below before booking, so there are no surprises! View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 9.2

  • Location 9.0

  • Staff 9.2

  • Atmosphere 8.7

  • Cleanliness 8.4

  • Facilities 8.3

Latest Reviews

  • 10.0


    15 Sep 2019
    Excellent experience! The staff’s wonderful and the space is immaculate. Very highly recommend.
    USA, Male, 31-40
  • 9.7


    26 Sep 2019
    The staff here is superb and u can talk or ask them about anything and they will guide you. The common room and kitchen was a good hang out place and if there's no one there Sunny would be there to make sure u have a company. Would definitely love to stay here again!!
    India, Male, 25-30
  • 9.7


    19 Sep 2019
    Nice place, close to every thing.
    USA, Female, 31-40
  • 9.7


    07 Sep 2019
    The Hostel is really well placed; with the center of Amsterdam being a short walk away. The staff there are very helpful for giving you suggestions about places to go, most of which you wouldn't know about otherwise. They're also available for a chat. And events are organized as well if you're interested. The common area is warm and relaxing with plenty of amenities. 4 Bed dorm is very clean, with lockers, and excellent beds. Free Wi-Fi
    USA, Male, 18-24
  • 9.4


    04 Oct 2019
    A truly lovely hostel experience. We stayed in a six bed mixed room and the room is perfectly fine for staying the night. The only small letdown was a bathroom, ventilation was not the best, but otherwise everything was really clean. The best part of the hostel was the living room/dining room area. Really cosy and warm, always full of interesting people all over the world. Matt the host even made me birthday pancakes. I love you Matt, you're the best :) (the other guys and girls were great too).
    Croatia, Male, 25-30
  • 9.1


    04 Oct 2019
    I had a great time staying at CocoMama! The staff are so friendly and helpful and it is situated within a short walk of the Centre. The common room vibe was so relaxed and really gave an opportunity to meet new people and chat. Also, there was a really cute cat! Would definitely recommend and return here if I came back!
    England, Male, 18-24
  • 6.0


    04 Oct 2019
    Really Disappointing when we arrived here at coco mama. The pictures shown, versus the reality of the place are very different. It is incredibly expensive for what you actually get for your money and it’s really run down. Whilst I was sleeping in one of the rooms a cleaner came and changed the bed sheets on one of the beds in our dorm and did not change the under sheet, just the duvets and pillows. The WiFi didn’t work at all and the rooms were grubby. Cleanliness needs to be better.
    Wales, Female, 25-30
  • 4.9


    12 Oct 2019
    Pictures do not correspond to reality. The main vestibule is shabby and dilapidated. Our sheets and towels were dirty and stained!!! The air in the room was of bad quality. The staff was amiable, courteous and polite, though.
    USA, Mixed Group, 25-30
  • 4.3


    18 Sep 2019
    Staff were nice. Location good. However, we checked in and checked back out again. Place is grubby. With towels and pillow cases thrown on the staircase while being cleaned, unprofessional. And did not feel safe. The pictures do NOT match the reality of this place.
    Ireland, Mixed Group, 25-30
  • 3.7


    08 Sep 2019
    Definetely not a safe place to stay, I stayed in the 4 dorm bedroom and a guy I didn't know tried to get in my bed while I was sleeping, I complained to the front desk and nobody was there during the night, the people get in the hostel drunk or druged and the hostel doesn't take responsibility of it...besides the breakfast was very basic and the common areas aren't cleaned at all...
    Mexico, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Netherlands

  • 2013

    1st, Most Popular Hostels Amsterdam

  • 2013

    1st, Country Winners Netherlands

  • 2013

    3rd, Worldwide Small Hostel

  • 2013

    7th, Worldwide

  • 2012

    1st, Country Winners Netherlands

  • 2012

    8th, Worldwide Small Hostel


  • 2012

    Worldwide Small Hostel

View all Award Winners

Cocomama says

What puts us ahead of the rest is our many little extras, like cheap bike rental, private hostel boat tours, our cuddly hostel cat Joop and the free pasta, rice, oil, spices and coffee/tea in the kitchen! For fun our guests join in on one of our many activities, like Tight Ass Tuesday (beer and pasta for â'¬3), movie night, the booze cruise, Nintento NES battles and more. Our hostel is run and owned by young, energetic ladies with outstanding local knowledge of Amsterdam. We especially recommend that people go biking or boating through Amsterdam - it gives you a total different and local view of the city.
We're also close to Albert Cuyp Market (two minutes' walk), the Heineken Brewery (five minutes' walk), Museum Square (5-10 minutes' walk) and the bars, restaurants and clubs of Leidseplein and Rembrandtplein (10 minutes' walk). Anika, Owner/Manager