Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.



Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Cocomama was voted the best in the Netherlands at the 2011 Hoscars and it's not hard to see why-guests have said this boutique hostel is 'the opposite to the big corporate hostels that lack character', with clean, newly furnished rooms 'done up to the small detail'. Hostelworld reviewers tell us the staff 'love their city [and] will give you all the info you need on where to go', making this hostel feel 'like a home away from home'. We particularly like the resident cat and the large back garden.

Property Description

Cocomama offers the best of both worlds in a super central location in Amsterdam. The luxury and comfort of a hotel and the atmosphere (and budget) of a hostel.

The rooms are all Holland themed and range from private doubles to 6-bed dorms (and everything in between). You might share a bathroom in some the dorms, but those luxurious mattresses and feather duvets are everywhere.

Even more importantly, at MAMA, you're not on your own. Travel stories are shared, as is the dinner table. It’s a place where you’ll make friends and hang out with other international trotters alike in the private garden or common room, or perhaps cook dinner in the fully-equipped kitchen (perfect to keep costs down). And if that doesn’t keep you busy enough, the staff organise tonnes of activities including movie nights, drink nights, games nights and family dinners!

Please read our T&Cs below before booking, so there are no surprises! View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.3

  • Staff 10.0

  • Atmosphere 9.3

  • Cleanliness 10.0

  • Facilities 9.0

Latest Reviews

  • 10.0


    12 Feb 2021
    We had an awesome time here. The place & staff are great
    Germany, Male, 31-40
  • 10.0


    03 Mar 2020
    The hostel really surpassed my expectations - staff was amazing (they gave me a padlock for free!), the atmosphere was great (it does have a hotel feel to it), common space / kitchen is super cozy and it was sparkling clean everywhere. Love the fact that there are curtains around the beds so you can have some privacy (and not have the light in your face if you want to sleep). It was really above and beyond what I expected - especially the staff! Would definitely recommend it! Thanks for all!
    Bulgaria, Female, 31-40
  • 9.7


    10 Mar 2020
    Great place to stay, so central to everything like the supermarket, trams, ATMs, restaurants etc. Lovely people running it and nice to have a cat there, felt like home. Was awesome to wake up on a Saturday and have pancakes cooked for us!! Will be back guys! Thanks again
    New Zealand, Female, 18-24
  • 9.4


    04 Sep 2020
    We had a great stay at Cocomama! The location was pretty good as it was close to the tram station and metro as well. The staff were really nice and gave the hostel good vibes. Would definitely stay again!!
    Canada, Female, 18-24
  • 9.1


    11 Sep 2020
    Really enjoyed our stay! The room was lovely and the staff were so cheerful and happy to help.
    England, Mixed Group, 18-24
  • 9.1


    09 Mar 2020
    Stay was nice, beds are comfortable. Very friendly staff.
    USA, Female, 18-24
  • 9.1


    03 Mar 2020
    Really nice hostel! I stayed in a 6 beds dorm! 2 bunk with 3 beds each, sleeping on top is cool, although the room was quite small. Huge windows! Nice and clean en-suite bathroom with really good shower! Haven’t seen so many showers in hostels working as good as this one ahah This hostel is a must for catlovers! You’ll make a new friend! Staff super friendly and available Enjoy your stay in Dam
    Italy, Male, 18-24
  • 8.9


    05 Mar 2020
    Really friendly staff and chill atmosphere! Theres a cat so 100% reccomend :) Just get that sink fixed ;)
    England, Couple, 18-24
  • 6.3


    25 Feb 2020
    Hi guys, Thanks,but we were disappointed,even so the atmosphere is indeed very nice For a deluxe room, there were dirty curtains and a bedspread full of spots, but a nice bed with full of pillows (+). Bathroom... you need something to do with a toilet bowl as it impossible to use it. And change that old photos on the wall. Cleanliness. Sorry guys, 1 of 5. Great that you have a cat, but check around more often as cats 💩 and not to leave there for a day to stay. Breakfast. Buy some cheese/ham pls
    Ukraine, Male, 25-30
  • 3.4


    09 Mar 2020
    This place is out dated, smelly, dirty, and disgusting. I will not stay at Cocomama again. This place was the worst I have ever stayed at.
    USA, Female, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Cooker
  • Dryer
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Towels Not Included
  • Washing Machine
  • 24 Hour Security
  • Bicycle Hire
  • Express check-in / out
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Games Room
  • Wi-Fi


  • 2014

    1st, Country Winners Netherlands

  • 2013

    1st, Most Popular Hostels Amsterdam

  • 2013

    1st, Country Winners Netherlands

  • 2013

    3rd, Worldwide Small Hostel

  • 2013

    7th, Worldwide

  • 2012

    1st, Country Winners Netherlands

  • 2012

    8th, Worldwide Small Hostel


  • 2012

    Worldwide Small Hostel

View all Award Winners

Cocomama says

What puts us ahead of the rest is our many little extras, like cheap bike rental, private hostel boat tours, our cuddly hostel cat Joop and the free pasta, rice, oil, spices and coffee/tea in the kitchen! For fun our guests join in on one of our many activities, like Tight Ass Tuesday (beer and pasta for â'¬3), movie night, the booze cruise, Nintento NES battles and more. Our hostel is run and owned by young, energetic ladies with outstanding local knowledge of Amsterdam. We especially recommend that people go biking or boating through Amsterdam - it gives you a total different and local view of the city.
We're also close to Albert Cuyp Market (two minutes' walk), the Heineken Brewery (five minutes' walk), Museum Square (5-10 minutes' walk) and the bars, restaurants and clubs of Leidseplein and Rembrandtplein (10 minutes' walk).