Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Cocomama was voted the best in the Netherlands at the 2011 Hoscars and it's not hard to see why-guests have said this boutique hostel is 'the opposite to the big corporate hostels that lack character', with clean, newly furnished rooms 'done up to the small detail'. Hostelworld reviewers tell us the staff 'love their city [and] will give you all the info you need on where to go', making this hostel feel 'like a home away from home'. We particularly like the resident cat and the large back garden.

Property Description

Cocomama offers the best of both worlds in a super central location in Amsterdam. The luxury and comfort of a hotel and the atmosphere (and budget) of a hostel.

The rooms are all Holland themed and range from private doubles to 6-bed dorms (and everything in between). You might share a bathroom in some of the dorms, but those luxurious mattresses and feather duvets are everywhere.

Even more importantly, at MAMA, you're not on your own. Travel stories are shared, as is the dinner table. It’s a place where you’ll make friends and hang out with other international trotters alike in the private garden, living room, cinema, or cook dinner in the fully-equipped kitchen (perfect to keep costs down). And if that doesn’t keep you busy enough, the staff organises tons of activities, and Joop (the adorable house cat, a.k.a. man of the house), is there to get cuddled 24/7 too.

Please read our T&Cs below before booking. FULLY BOOKED? Check our sister hostel Ecomama!

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.5

  • Location 9.1

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 8.8

  • Facilities 8.8


Latest Reviews

  • 10.0

    Superb

    05 Dec 2018
    15/10 best hostel ever. Shea and Joey were amazing! They were so inviting and warm. They made Amsterdam for us. Hopefully when YOU check in, one of them will be there to greet you! Also, the people who we were staying with in our dorm were equally awesome. Coco Mama's space lowkey forced us to socialize in a good way. With breakfast every morning, we really felt like a family towards the end and didn't want to leave.
    USA, Male, 25-30
  • 10.0

    Superb

    02 Dec 2018
    AMAZING! A little hideaway whilst travelling, with a share house feel. The breakfast provided was awesome and staff were always friendly and helpful. I can’t wait to visit again, will absolutely be recommending to other travellers.
    Australia, Female, 18-24
  • 9.1

    Superb

    07 Dec 2018
    Fantastic hostel ! Very conforable room and the cuttest common room which makes you feel like right at home ! very helpful staff, good location.
    France, Female, 25-30
  • 6.6

    Good

    30 Nov 2018
    Good facilities and friendly staff but they had bed bugs. I heard the staff say they were short on bed sheets and had to clean them quickly... how well they cleaned them is an open question.
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Common Room
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
Services
  • 24 Hour Security
  • Bicycle Hire
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • DVD's

Awards

  • 2014

    1st, Country Winners Netherlands

  • 2013

    1st, Most Popular Hostels Amsterdam

  • 2013

    3rd, Worldwide Small Hostel

  • 2013

    1st, Country Winners Netherlands

  • 2013

    7th, Worldwide

  • 2012

    8th, Worldwide Small Hostel

  • 2012

    1st, Country Winners Netherlands

Nominations

  • 2012

    Worldwide Small Hostel

View all Award Winners

Policies

  • Credit Cards Accepted
  • No Curfew
  • Non Smoking

Cocomama says

What puts us ahead of the rest is our many little extras, like cheap bike rental, private hostel boat tours, our cuddly hostel cat Joop and the free pasta, rice, oil, spices and coffee/tea in the kitchen! For fun our guests join in on one of our many activities, like Tight Ass Tuesday (beer and pasta for â'¬3), movie night, the booze cruise, Nintento NES battles and more. Our hostel is run and owned by young, energetic ladies with outstanding local knowledge of Amsterdam. We especially recommend that people go biking or boating through Amsterdam - it gives you a total different and local view of the city.
We're also close to Albert Cuyp Market (two minutes' walk), the Heineken Brewery (five minutes' walk), Museum Square (5-10 minutes' walk) and the bars, restaurants and clubs of Leidseplein and Rembrandtplein (10 minutes' walk). Anika, Owner/Manager

Things to Note

Please note we do not accept bookings of groups larger than four people. If you decide to make a booking for your group anyway we retain the right of cancelling your booking without a refund of your deposit. Occasionally we do take large groups but please contact us first!


Please note: Cancellation policy: 72h before arrival. In case of a late cancellation or no show you will be charged: Late cancellation and No show is first 2 nights. For the NYE period (week 52 and 1) and the Dutch King's Day period (week 17) we have a 3 week cancellation policy. Any bookings cancelled after this time will incur a penalty charge of the first three days of your booking.
Check in from 16:00 to 22:30. Check out before 12:00. If you arrive between 22:30 and 8:30, please to the phone number provided in your Booking Confirmation email when you are at the front door, and our night receptionist will open the door for you.
Payment upon arrival by credit cards (no AMEX) or debit cards ONLY. We do NOT ACCEPT CASH in the hotel. Taxes not included - occupancy tax 6% per room per stay. Breakfast not included.
No curfew. Non smoking. Please note that bookings of groups larger than 4 people are always on request.


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