Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Fortaleza Guest House

Book more than 14 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Fortaleza Guest House is a old-fashioned style guest house for travelers looking for a nice, comfortable, clean place to stay in San Juan, Puerto Rico.

We are located in the Fortaleza street, the main street of the old San juan, so that you will be surrounded of a lot famous, legendary and beautiful places.

In our street you will find places like the famous Pirilos Pizza, Barra China rest., where the pina colada was created and few restaurant of puerto rican, indian, asian food, etc. You would find too realy good souvenirs and art stores and historic places like the colon square, the pigeon square and in the end of the street you can view and visit one of the most beautiful and ancient fortifications of Old San Juan, the fort, now home of the governor of Puerto Rico.

Fortaleza guest House got few common areas like kitchen, living rooms, bathrooms; We got a beautiful terrace where you can sit and enjoy with your family or friends of the warm weather of Puerto Rico or make a delicious launch because there is another kitchen under a rustic roof.

Also we have two souvenirs and gift shop for your convenience: Recodo Caribbean and Family Super Store, If you ask for it we will give you a 10% less of the total of your purchase.

Enjoy Puerto Rico, Enjoy us!!! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.2

  • Location 10.0

  • Staff 9.1

  • Atmosphere 7.9

  • Cleanliness 8.3

  • Facilities 8.0

Latest Reviews

  • 10.0


    10 Mar 2020
    Incredible location and flexible staff. Richie gave us some great food recommendations, and it was amazing to stay on the street side and hangout on the balcony.
    USA, Female, 18-24
  • 10.0


    05 Mar 2020
    The Hostel is located literally in the middle of Old San Juan, barely 15min from the closest beach, and maximum 15min from anywhere in the old town. Thanks to the warm welcome from Richie, our stay was made absolutely amazing.
    France, Male, 18-24
  • 9.7


    14 Feb 2020
    If you’ve ever stayed in a small no frills hostel in Europe, you’ll enjoy the quiet feeling of “living like a local” here in the center of charming Viejo San Juan. Note: bring flip flops and maybe your own large bath towel for the shower. This old needs-a-paint-job-badly spot is perfectly located, people who stay here respect the peace & quiet norm found in this not-so-pretty but super safe Hostel with its’ air conditioned bunk bed & private rooms. P.S. Expect a steep staircase at the entrance!
    USA, Female, 41+
  • 9.4


    09 Jun 2020
    Its your standard hostel with options between dorm bed or private room with shared bathroom spaces and kitchen area. There are a couple balconies overlooking Fortazela and it has a great location right in the heart of old San juan. You can walk to any of the major tourist attractions in the area.
    USA, Male, 25-30
  • 9.4


    14 Mar 2020
    Richie was extremely helpful and kind! The location is central to all the must see places in San Juan. Super easy to get to and a great spot to crash while your on a travel adventure. Would recommend!
    USA, Couple, 18-24
  • 9.4


    11 Feb 2020
    Our go-to Hostel in San Juan. Have met great travelers there on both visits.(Croatian and Peruvian), ...and only two do-do heads who found dorm living beneath them. I'm 71 and find adventuresome travel far more interesting than hotels...Location's great as are the restaurants. There are guided city walking tours nearby. For $$ conscious , Hostels beat out fancy hotels. We drove Miranda to her Ferry in Ceiba via the rain forest and got cash for Iliana (no credit cards here). Ppl helping ppl. :)
    USA, Female, 41+
  • 9.4


    07 Feb 2020
    The location is perfect; really easy to get around.
    USA, Female, 31-40
  • 9.1


    18 Feb 2020
    If you’re looking for a clean bed, hot shower, and dependable WiFi in an unbeatable location in old San Juan this is the spot. No frills.
    USA, Male, 18-24
  • 8.3


    12 Feb 2020
    Historic house in a prime, historic location. No frills interior, but secure and clean. House itself is relaxed and quiet, but exterior noise filters into street side rooms. One can walk to most places in Old San Juan in less than 10 minutes from this location. Property manager is on site and will stay up late to check you in if you arrive at an odd time. He appears to understand English, but replies in Spanish. Was kind and helpful. The block is clean and somewhat upscale.
    USA, Female, 41+
  • 8.3


    12 Feb 2020
    Can't beat the location. Right in the middle of Old San Juan. The hostel is kind of bare bones, but if you're looking for a clean, quiet place to sleep in Old San Juan this is a great option.
    USA, Male, 31-40
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Ceiling Fan
  • Cots Available
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Wi-Fi