Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Fortaleza Guest House

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Fortaleza Guest House is an old-fashioned style guest house for travelers looking for a nice, comfortable, clean place to stay in San Juan, Puerto Rico. We are located at 303 Fortaleza Street, which is the main street of Old San Juan. Here you will be surrounded by many famous, legendary, and beautiful places including El Murro (San Felipe Fort) and San Cristobal Fort.

On our street, you will find places like the famous Pirilos Pizza, where locals love to enjoy, and Barra China restaurant, where the piña colada was created. You will also have the opportunity to enjoy other international restaurants including cuisine from Puerto Rico, India, China, Italy, Turkey, and others.

Additionally, you will find several fantastic souvenir and art stores, plus historic places like the colon square, the pigeon square, and at the end of our street, you can view one of the most beautiful and ancient fortifications of Old San Juan, the fort, now home of the governor of Puerto Rico. This is a great photo opportunity as there are huge Puerto Rican flags hanging above the street.

Fortaleza Guest House has a few common areas including the kitchen and living room. There are two shared bathrooms on each of the two floors. We also have 3 beautiful balconies where you can sit and enjoy with your family or friends in the warm weather of Puerto Rico.

In Old San Juan, you will also enjoy the convenience of having both a Walgreens and CVS just a few minutes walk away from our guest house. There is also a Supermax grocery store for your cooking or snack needs.

Also, we offer a 10% discount for one of the souvenir shops called Family Super Store, located at 301 Fortaleza Street. If you ask for it, we will provide you with this discount off the total of your purchase.

We are at your service for any question. Enjoy Puerto Rico, and enjoy our guest house. Our home is your home!!! View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 10.0

  • Staff 9.5

  • Atmosphere 8.7

  • Cleanliness 8.3

  • Facilities 8.0

Latest Reviews

  • 10.0


    02 Mar 2021
    The place was awesone for backpakers and for those who would want to save money
    Philippines, Male, 41+
  • 10.0


    10 Mar 2020
    Incredible location and flexible staff. Richie gave us some great food recommendations, and it was amazing to stay on the street side and hangout on the balcony.
    USA, Female, 18-24
  • 10.0


    05 Mar 2020
    The Hostel is located literally in the middle of Old San Juan, barely 15min from the closest beach, and maximum 15min from anywhere in the old town. Thanks to the warm welcome from Richie, our stay was made absolutely amazing.
    France, Male, 18-24
  • 9.7


    14 Feb 2020
    If you’ve ever stayed in a small no frills hostel in Europe, you’ll enjoy the quiet feeling of “living like a local” here in the center of charming Viejo San Juan. Note: bring flip flops and maybe your own large bath towel for the shower. This old needs-a-paint-job-badly spot is perfectly located, people who stay here respect the peace & quiet norm found in this not-so-pretty but super safe Hostel with its’ air conditioned bunk bed & private rooms. P.S. Expect a steep staircase at the entrance!
    USA, Female, 41+
  • 9.4


    09 Jun 2020
    Its your standard hostel with options between dorm bed or private room with shared bathroom spaces and kitchen area. There are a couple balconies overlooking Fortazela and it has a great location right in the heart of old San juan. You can walk to any of the major tourist attractions in the area.
    USA, Male, 25-30
  • 9.4


    14 Mar 2020
    Richie was extremely helpful and kind! The location is central to all the must see places in San Juan. Super easy to get to and a great spot to crash while your on a travel adventure. Would recommend!
    USA, Couple, 18-24
  • 9.1


    01 Jan 2021
    Kayla and staff were warm and welcoming, willing and eager to share tips and experiences, and delightfully conversational throughout our stay. Highly recommend a stay with the Fortaleza crew!
    USA, Couple, 31-40
  • 9.1


    18 Feb 2020
    If you’re looking for a clean bed, hot shower, and dependable WiFi in an unbeatable location in old San Juan this is the spot. No frills.
    USA, Male, 18-24
  • 8.9


    08 Jan 2021
    I came for a weekend solo birthday celebration and enjoyed my time at the Fortaleza Guest House. What made my stay there the most enjoyable was the friendliness of the staff. Also, the fee for a private room (essential for me during Covid) was very inexpensive.
    USA, Male, 41+
  • 8.6


    05 Feb 2021
    Nice no frills hostel. You can walk all of old san Juan in minutes.
    USA, Male, 41+
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Towels Included
  • Air Conditioning
  • Ceiling Fan
  • Cots Available
  • Fridge/Freezer
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Wi-Fi