Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ganbara Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Tourist Registry Number: BBI00004

Ganbara Hostel is a modern, fun place to stay. Its excellent amenities will make your stay in Bilbao a memorable one.

The Ganbara is located in the Seven Streets area: the very heart of the Old Town district of Bilbao.

This makes it the ideal spot for anyone who wants to keep their finger on the pulse of the city: it is close to most of the museums and monuments, to the venues of the citys cultural activities and to its night-life hot-spots. It couldnt be more conveniently located.

Our services:

Breakfast included.
Air conditioning.
Sheets and blankets included.
Vending machines.
Bike hire.
Towel hire.
Left luggage area.
Disabled access.
Tourist information.
Cooking facilities.
Common room with TV, DVD, Wii,
media library.
Laundry facilities.
24-hour reception desk. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.3

  • Location 9.4

  • Staff 9.3

  • Atmosphere 8.5

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    20 Apr 2019
    The staff, Joaquin, Fernando & Oxana were all friendly and helpful :)
    England, Male, 31-40
  • 9.7


    15 Apr 2019
    Really enjoyed my two nights here, would very much recommend. Great location in the old town, lovely staff and great facilities.
    Ireland, Female, 18-24
  • 9.1


    17 Mar 2019
    The place, staff and location are really good. But i have a few details to comment: furniture in the bedroom is not that new, the mattress isn't comfortable and the bunkbeds are noisy when someone moves. Floor under the bed was dirty. I put my trolley under, when i took it back it was full of dust. To be clear, this is not a complain, just a few details that can be improved. My overall stay was clearly positive. Last tip, please be aware that the electric extensions in the room are not that safe
    Portugal, Male, 41+
  • 8.3


    29 Mar 2019
    The first staffer that we interacted with was not very helpful or friendly. However, the rest of the staff was great. In the evening, at the "bar," a few staffers and guests were playing music. They were very kind to us when we got our complimentary beer. The luggage storage was filthy but secure. The beds were clean. The bunks were not comfortable. At check-out, it is necessary to strip the linens for the staff to wash. The complimentary breakfast was full of choices.
    USA, Female, 18-24
  • 8.3


    18 Mar 2019
    Strangest atmosphere I’ve been in. There were lots of middle aged to old men and women in the common room, as well as very young children, which killed the atmosphere entirely. Free breakfast was great, staff were lovely and the rooms were decent, but it would be nice to have an outlet at every bed instead of just some. If you’re looking for a backpackers hostel with a good atmosphere, this place is definitely not for you. If you want somewhere clean and well located to stay for the night, yeah
    Scotland, Female, 18-24
  • 8.0


    13 Apr 2019
    Shower heads need improvement, they basically pour water all over the wall. Some lockers didn’t lock and are super noisy, so grab a bed as far away from them as possible. Staff was rude and unhelpful on multiple occasions. Breakfast was a plus and the location was great. All of the negatives aside, I would definitely stay here again.
    USA, Couple, 25-30
  • 7.7

    Very Good

    04 Mar 2019
    Meh experience in a great location. The hostel is a bit dark and dingy but comfortable enough. There was some socializing between people but not a ton, but I was also there in the beginning of the week so maybe it’s more fun on the weekends. My chief complaint was that the staff sometimes seemed to be missing. When I arrived to check in I had to wait 30 minutes for the person manning the front desk to get back from the store and there were other times where I couldn’t find someone.
    USA, Female, 18-24
  • 7.7

    Very Good

    02 Mar 2019
    Not bad for money’s worth but there was only one toilet and shower for the entire floor. My luggage box didn’t lock properly.
    USA, Female, 18-24
  • 7.1

    Very Good

    19 Apr 2019
    Sheets weren’t clean, otherwise fine
    Netherlands, Female, 25-30
  • 6.3


    18 Apr 2019
    Very loud. The rooms arent sound proofed the slightest bit. 2 out of the 3 nights a group was hanging in the lobby playing music and dancing and clapping and i felt like i was practically there by how loud it came through our room. Having quiet hours would have be nice because having people scream and sing until 1am was rough especially since most people i saw made this a pit stop for the Santiago and just needed sleep.
    USA, Couple, 18-24
Read all reviews


  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi
  • Wii