Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellation of total amount permitted:
From confirmation - 31 days before arrival: 75%
30 - 8 days before arrival: 10%
7 days before arrival: 0%

Deposit due:
Upon confirmation: 25% (non refundable)
30 days before arrival: 75%

In case of no-show the full amount of the booking will be charged.
Every guest must have an official photo ID.

Additional Terms and Conditions

BREAKFAST - We serve it from 7am to 10am from Monday to Friday and from 7am to 11am on Saturday and Sunday. In case you need a breakfast box let us know! We can offer a breakfast to go box at €11.00 per person, per day.

"FOOD AND DRINKS - Our Group Meals go from 1 to 3 courses with a price range of €10 - €18. Menu will be provided on request.
In need of a lunch pack for your excursions? Ask for our picnic options!

TOWELS & BED LINEN - Bed linen is included in all our rooms. The towels are only included in our Singles / Twin Rooms, if you are staying in a multiple dormitory you can add them for €3 per towel if prebooked. Towels rented upon check-in are €5,00 per towel.

NON-SMOKING - All our rooms and public areas are non-smoking. We have outdoor facilities areas for smoking. A penalty fee of €250.00 will be charged for smoking in the room.

The following group types are not accepted by this hostel: Junior / Primary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

• The local city tax is not included, it should be paid upon arrival.
• In order to guarantee full privacy for dormitories, all empty beds should be paid.
• Under 18 groups could be accepted on request only mainly in low season.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Generator Amsterdam

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

The Generator Amsterdam Reception is open 24 hours a day with a duty manager always around and happy to help. It has flexible and spacious social areas, filled with creative design touches like glass-fronted elevators, a raised café and an outdoor terrace. We’ve turned the former lecture hall into an impressive chill-out lounge and bar, while the old library is now a relaxation and private events room and the basement and café are now dining destinations.
Stay connected with free Wi-Fi and share those holiday snaps. In need of some clean clothes? The laundry is open 24 hours for washing, drying and ironing. A secure luggage room gives you more freedom to explore Amsterdam bag-free! The best way to explore Amsterdam is definitely by bike. Luckily for you, our hostel provides Vanmoof bikes for rental. Come to our travel shop for city tour tickets and more. You forgot your toothbrush or want a travel journal to keep track of your experiences? Visit our GenStore for exclusive Generator products. Let us help you make the most of your stay! Our hostel staff are incredibly friendly, multilingual and know the city inside out. They’re on hand to help you with whatever info you need, just ask.

Ride your bicycle along café-lined waterways, visit the most creative shops around De Pijp or just kick back by the canal and try a few cold Dutch beers. It’s pretty hard to get stressed in Amsterdam, but having a good time is easy.
Generator Amsterdam is located in the up-and-coming eastern side of the city overlooking Oosterpark.

This former zoological university building can accommodate 564 guests in 168 twin and quadruple rooms with incredible views on the surrounding and en-suite bathrooms. We’ve got a wide selection of contemporary Privates, Twins and Shared Rooms with crisp white linen and lockable storage at great rates available. If you’re in a Twin room, fluffy white towels are a complimentary extra. There is also one luxury apartment for six people with views of the park and a self-catered kitchen. Breakfast is available daily in our café space.

Generator Amsterdam Policies & Conditions:

Cancellation policy:
Standard cancellation: 24 hours before arrival.
Non-refundable: no modification/cancellation possible

Payment upon arrival by cash, credit card. This property may pre-authorize your card before arrival in case a 'free cancellation' reservation is made.

Check in from 14:00PM to 04:00AM (Reception available 24 hours ) .
Check out before 10:00 .

Cancellation policy flexible rate: In case of no show or late cancellation, the total amount of the full booking will be charged unless the property is informed of late arrival by the guest.
Cancellation policy non-refundable rate: In case of no show or (late) cancellation, the total amount of the full booking will be charged.

Taxes not included - city tax 7.00 % per room per night. City Tax is to be paid upon check-in.
Breakfast not included.

24 hour Reception.
No curfew.
The age restriction is 16 + and in order to stay in a shared dorm with strangers you need to be 18+
Non smoking.

Please note that parking is subject to availability due to limited spaces. Please contact the hostel directly to make a reservation for the parking spaces. Parking costs EUR 27.50 per day. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.8

  • Security 9.2

  • Location 8.0

  • Staff 8.4

  • Atmosphere 8.5

  • Cleanliness 8.6

  • Facilities 8.6

Latest Reviews

  • 9.7


    14 Jun 2019
    Loved my stay at the Generator. 15 min of public transport from Amsterdam Central or 30 min walk which I didn’t mind since it was such a nice and safe neighbourhood. Everything was very clean and the staff was so friendly. Would definitely stay there again.
    Canada, Female, 18-24
  • 9.4


    20 Jun 2019
    I was a little nervous staying here but it is a really nice place surrounded by a beautiful park. Really good if you are on a short stop in to Amstredam.
    USA, Female, 31-40
  • 9.4


    11 Jun 2019
    Great location, nice rooms.
    India, All Male Group, 25-30
  • 9.1


    20 Jun 2019
    Good location close to the Metro where you can get a direct line into the centre. Lots to see and do within walking distance. Have to pay for all food and cant take any food in from outside which made it more expensive. Clean nice sized rooms.
    England, Female, 18-24
  • 9.1


    10 Jun 2019
    Great place, very clean, check in and out easy. I stayed in a female only dorm, it was excellent. Only issue was not enough washers and dryers...2 of each for so many people is just not enough. Also, although the reception staff were pleasant, the cafe staff were def not as friendly or helpful. But food was good.
    Australia, Female, 41+
  • 8.9


    11 Jun 2019
    We only stayed 2 nights, as one stop on our eurotrip. The place was fresh&clean, nice beds, every guest had an individual big box to store their belongings, which could be locked with a padlock. Good price per night, but remember that nothing additional is included there. Towel, hairdryer and so on was available to borrow, but each came at a slightly high price. Though I must say that the reception really had a lot to offer in the category of “travel-essentials” in case you forgot anything.
    Sweden, Female, 25-30
  • 8.3


    13 Jun 2019
    Location is good, 5/10 minute tram to the centre, everyone was friendly and staff were kind and helpful. Not sure how frequently the rooms are cleaned, the floor was a little crumby and the bathroom had a lot of hair in on the day of arrival, however the facilities were good, comfy beds with usb and plug sockets and a decent shower/ toilet. Was a little expensive however we did book late, overall enjoyed our stay :)
    England, Female, 18-24
  • 8.3


    12 Jun 2019
    Good hostel on the west side of Amsterdam. Is easily reachable from Centraal Station on the tram to FlevoPark. Clean room but towels are available for an extra 5€. Would definitely stay here again. They could better their food handling hygiene and not give raw chicken wings when they are already expensive. The attitude of the staff was interchangeable, most of them are just there for the job, but there are some that are more likeable when they are attending to you.
    Mexico, Female, 31-40
  • 8.0


    13 Jun 2019
    This was the first hostel I’ve stayed in and it really feels like a hotel. The rooms are all super modern with plenty of space in the lockers and nice sturdy beds. There’s THREE bars and a full restaurant, which is nice, but expensive for what it offers. The pie was good though and was the cheapest thing on the menu. There’s a club in the basement Friday’s and Saturday’s but it was honestly really depressing. Almost no one showed up Friday and Saturday wasn’t much better.
    USA, Male, 18-24
  • 8.0


    07 Jun 2019
    Overall I really enjoyed my stay in generator.great location tram line only 4 min walk away. Rooms were very clean and it was very useful there was a USB plug.Staff were blunt and not very welcoming
    Ireland, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Key Card Access
  • Meeting Rooms
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Vending Machines