Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are your 'home away from home'. Hikers Sleep Port's location is at the heart of the city Tanah Rata and easily access to the Main Bus Station, ATM, Banks, Restaurant and night market.

For tourist who are looking for best advise to go for hiking around Cameron Highland as we are the licensed & certified nature guide cum mountain guide in this area.

This building of the guesthouse is already aged at least 130 years old and we still keep most of the original material to ensure that the structure and environment remained.

***Property Policies & Conditions:
1. Cancellation policy: At least 2 days advance notice for free cancellation.
2. Check in from 15:00 to 20:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. For Non-Malaysian Guest, RM10 for each room per night as Tourism tax implemented starting 1st Sept 2017.
6. Separate room for Female & Mixed.
7. No alcohol in the premise.
8. Reception working hours 09:00-21:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.6

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.2

  • Facilities 8.9

Latest Reviews

  • 10.0


    10 Nov 2019
    Easily one of my favourite hostels so far. Marina and her family made us all feel like a part of the family from the start and the staff all had amazing knowledge of local attractions and hiking routes for those into that kind of thing. Genuinely sad to be leaving this place!
    England, Male, 18-24
  • 10.0


    27 Oct 2019
    This is honestly the best hostel I have ever been to. Incredible atmosphere, genuinely home from home. Marina greeted me by name as soon as I entered, and it was just a lovely space. Extended by stay by two nights within the first hour because I loved it instantly! I can recommend to any traveller of any walk of life, and I look forward to coming back here with my partner.
    Wales, Female, 18-24
  • 10.0


    16 Oct 2019
    I loved my stay at Hikers Sleep Port. It is cleaned and well cared for. The home cooked breakfast was excellent. It’s a great place to meet people.
    USA, Female, 25-30
  • 10.0


    21 Sep 2019
    Clean facilities, lots of common space, and a wonderful home cooked breakfast! The staff (Marina and AJ) went above and beyond, helping us plan our hikes, book our transfer and accomodation for the next destination and showed us the best local restaurants! Would highly recommend this place and we will certainly be back again!
    Australia, Couple, 18-24
  • 9.7


    09 Nov 2019
    We really enjoyed our stay! The staff is lovely. There’s not much privacy in the rooms, it’s more like a little camp but re really liked it anyways, would always go back!
    Germany, Female, 25-30
  • 9.7


    09 Oct 2019
    A great hostel with great staff
    England, Female, 18-24
  • 9.7


    20 Sep 2019
    VERY nice hostel with super helpful staff! I stayed in the female dorm which was equipped with lockers, light and socket at each bed, towel(!) and a mosquito net as well. Breakfast was delicious malaysian (but also just toast with butter, etc. can be eaten). I booked a tour at the hostel which was super easy to book, I got picked up right at the hostel and in the end it was also a really great tour! Also the hostel was clean and very central located! Great choice for me as a solo traveling woman
    Austria, Female, 18-24
  • 9.4


    26 Sep 2019
    Had a really nice time at this hostel. It really was a good place to crash after a day of exploring the great hikes around Tanah Rata. It’s right in the main area, near the bus stop and restaurants with easy access to the tea plantations. The only issue was that the stairs up to the dorms were kind of treacherous. Breakfast was good every morning. Beds were on pallets with chunks of dust under them, but otherwise everything was very clean and the staff was great!
    USA, Couple, 25-30
  • 9.1


    04 Sep 2019
    Stayed in the female dorm for 3 nights. The owner was the nicest guy! Thankfully it was cool enough during the night to sleep without the fan on cos that thing is loud! Beds were super comfy and toilets were cleaned all the time. The security was fine, however the lockers were a little on the small side so everyone’s bags were sprawled all over the floor. The stairs to get to the female dorm are very steep and dangerous; my clumsy ass cut my knee open on them one night! WOULD STAY AGAIN!!
    Wales, Female, 18-24
  • 7.7

    Very Good

    29 Aug 2019
    The hostel was clean and in a good location The hosts AJ & Marina were friendly and provided lots of information on trails & tours that are available. The only thing is that the booking options on the website are misleading!! Booked a 6 bed mixed dorm however the place only had one large dorm spilt over two levels. Ended up staying in a dorm with 12 people and some beds were still empty!! Thankfully it was fine for me as everyone was social.
    England, Male, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi