Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/23
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are your 'home away from home'. Hikers Sleep Port's location is at the heart of the city Tanah Rata and easily access to the Main Bus Station, ATM, Banks, Restaurant and night market.

For tourist who are looking for best advise to go for hiking around Cameron Highland as we are the licensed & certified nature guide cum mountain guide in this area.

This building of the guesthouse is already aged at least 130 years old and we still keep most of the original material to ensure that the structure and environment remained.

***Property Policies & Conditions:
1. Cancellation policy: At least 2 days advance notice for free cancellation.
2. Check in from 15:00 to 20:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. For Non-Malaysian Guest, RM10 for each room per night as Tourism tax implemented starting 1st Sept 2017.
6. Separate room for Female & Mixed.
7. No alcohol in the premise.
8. Reception working hours 09:00-21:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.5

  • Location 9.7

  • Staff 9.7

  • Atmosphere 9.3

  • Cleanliness 9.2

  • Facilities 8.7


Latest Reviews

  • 10.0

    Superb

    31 Jul 2019
    From moment we stepped in we were treated like family. AJ is an absolute hero. He remembers everyone’s name and made us tea on a couple of occasions. Great hostel for meeting people but not too noisy that you can’t sleep. Perfect location and great breakfast. Couldn’t recommend enough
    Ireland, Mixed Group, 25-30
  • 10.0

    Superb

    31 Jul 2019
    Amazing hostel. We booked an extra night we loved it and Cameron Highlands so much. Very helpful and personable staff! Lovely breakfast! Couldn’t fault it!
    Ireland, Mixed Group, 25-30
  • 10.0

    Superb

    14 Jul 2019
    Super friendly staff! Very helpful! Incredible breakfast and very comfy rooms!
    England, Male, 18-24
  • 10.0

    Superb

    13 Jul 2019
    One of the best hostels I have stayed in. Great place to meet people and get some advice on trekking.
    Denmark, Female, 18-24
  • 9.7

    Superb

    20 Sep 2019
    VERY nice hostel with super helpful staff! I stayed in the female dorm which was equipped with lockers, light and socket at each bed, towel(!) and a mosquito net as well. Breakfast was delicious malaysian (but also just toast with butter, etc. can be eaten). I booked a tour at the hostel which was super easy to book, I got picked up right at the hostel and in the end it was also a really great tour! Also the hostel was clean and very central located! Great choice for me as a solo traveling woman
    Austria, Female, 18-24
  • 9.7

    Superb

    17 Jul 2019
    One of the best hostels I’ve ever stayed in. I was travelling alone. Super friendly and sociable, great for making friends (though no alcohol allowed, but there are bars/restaurants nearby). Breakfast was lovely, staff were warm and very accommodating. They let me leave my large luggage in the communal area and no one touched it. There was always a member of staff around to greet/keep an eye on things. Note there are a lot of steep stairs so maybe not great for those with mobility needs.
    England, Female, 18-24
  • 9.1

    Superb

    04 Sep 2019
    Stayed in the female dorm for 3 nights. The owner was the nicest guy! Thankfully it was cool enough during the night to sleep without the fan on cos that thing is loud! Beds were super comfy and toilets were cleaned all the time. The security was fine, however the lockers were a little on the small side so everyone’s bags were sprawled all over the floor. The stairs to get to the female dorm are very steep and dangerous; my clumsy ass cut my knee open on them one night! WOULD STAY AGAIN!!
    Wales, Female, 18-24
  • 7.7

    Very Good

    29 Aug 2019
    The hostel was clean and in a good location The hosts AJ & Marina were friendly and provided lots of information on trails & tours that are available. The only thing is that the booking options on the website are misleading!! Booked a 6 bed mixed dorm however the place only had one large dorm spilt over two levels. Ended up staying in a dorm with 12 people and some beds were still empty!! Thankfully it was fine for me as everyone was social.
    England, Male, 25-30
  • 6.6

    Good

    25 Jul 2019
    i was very disappointed by the quality of their showers. the floors were some weird waterproof paper that was not full adhered to the ground. the showers flooded with water from your shower and other’s showers. creepy walls and gross honestly. toilets were about equally creepy. the only good thing about the place was that the beds were comfortable enough and the security lockers were good. i would have appreciated if noise restrictions were respected and enforced by all visitors.
    USA, All Female Group, 18-24
  • 6.3

    Good

    11 Jul 2019
    Nice staff, they know their stuff about the hikes. We book a small dorm but they try and put us in a 12 person dorm but I think they just want to put us in the bigger one because it is newer. Showers in the older part are not great - you are standing in other people's dirty water - and the walls let in noise from other dorms. Note: it is a dry hostel, no alcohol allowed.
    Australia, Female, 31-40
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
Services
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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