Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27
Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are your 'home away from home'. Hikers Sleep Port's location is at the heart of the city Tanah Rata and easily access to the Main Bus Station, ATM, Banks, Restaurant and night market.

For tourist who are looking for best advise to go for hiking around Cameron Highland as we are the licensed & certified nature guide cum mountain guide in this area.

This building of the guesthouse is already aged at least 100 years old and we still keep most of the original material to ensure that the structure and environment remained.

***Property Policies & Conditions:
1. Cancellation policy: At least 2 days advance notice for free cancellation.
2. Check in from 15:00 to 20:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. For Non-Malaysian Guest, RM10 for each room per night as Tourism tax implemented starting 1st Sept 2017.
6. Separate room for Female & Mixed.
7. No alcohol in the premise.
8. Reception working hours 07:30-21:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.8

  • Location 9.9

  • Staff 9.9

  • Atmosphere 9.4

  • Cleanliness 9.5

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    12 Jan 2020
    We loved our stay at the hikers sleep port, we were made very welcome as soon as we arrived and invited in as one of the family. The team offered us great advice on hikes and places to eat. An absolute must stay if you visit the Cameron Highlands!!!!
    England, Couple, 18-24
  • 10.0

    Superb

    02 Jan 2020
    Really loved everything about staying here. Marina made us feel so warm and welcome, always had great recommendations and the dorm itself was super comfortable and clean. Bathrooms were great and the atmosphere in the Highlands itself left nothing to be desired. Would absolutely stay here again. Thank you for everything Marina ❤️
    Australia, Couple, 25-30
  • 10.0

    Superb

    03 Dec 2019
    B-e-a-utiful! Loved my stay here- extended it. Welcomed from the moment of arrival. Comfy and cosey dorm- duvets great as cooler climate, clean facilities and hot showers, water refills and tea, decent Wifi, chilled common area to meet others and just hang out, FANTASTIC staff. Great base for trekking in the highlands- sound advice from staff. Good location within Tanah Rata- across the road from the bus station and lots of food options. Thank you so much Marina, Uteh, AJ and Zira X
    England, Female, 31-40
  • 10.0

    Superb

    27 Nov 2019
    Loved our stay. Double beds for couples was a unique benefit. Really welcoming and helpful family running the place. Good breakfast. Nice selection of books to browse. Only criticism is that the room could have better sound proofing as can be loud at night. Thank you AJ for a great stay.
    England, Couple, 25-30
  • 10.0

    Superb

    25 Nov 2019
    Stay here if you come to Cameron Highlands! I stayed in the female dorm which was super cosy and ended up extending my stay twice which they were super accommodating to. Beds are comfy with duvets, there was a good breakfast, good showers and all day access to hot water for tea. The common area is really nice for chilling in the morning or even stretching a bit after a hike. Hostel hosts are super lovely, have heaps of great recommendations and makes the hostel feel like a home. Loved it.
    Australia, Female, 18-24
  • 9.7

    Superb

    06 Jan 2020
    Wonderful hostel! Excellent staff - they were so helpful with things to do in the area, helping carry bags and kept the place very clean. Loved interacting with the family too! I would suggest adding a railing for the second set of stairs. Also, to the guests - do keep the bathroom door closed at night to help keep mosquitoes out
    Canada, Male, 25-30
  • 9.7

    Superb

    04 Jan 2020
    This was honestly one of the best and most social hostels I have ever stayed at. Everyone at the front desk is so lovely and helpful and the family (and kids) that live there are awesome. The dorm room is very open but with ear plugs it is absolutely fine. The price is fantastic, the social common room is great, the facilities are good and the overall vibe is really cool. I would 100% stay again. Thank you!
    New Zealand, Male, 18-24
  • 9.7

    Superb

    01 Jan 2020
    This place is amazing af. I initially got stuck at fact that this place has an open sleeping area. But if you have an open mind, this open area is exactly what will help you socialize in the best way. The staff is the highlight here ... Amazing little family driven place which makes you instantly comfortable. And the homely vibe simply creeps into you as you stay here. I ended up extending my stay twice. They help in letting you know where exactly you should go around the place, a hikers heaven.
    India, Male, 25-30
  • 9.7

    Superb

    17 Dec 2019
    Absolutely brilliant, we really enjoyed our stay here! The all day tea and coffee alongside unlimited purified water was a nice touch. The family who run it are also very friendly and knowledgable, making us feel at home from the moment we arrived. Thankyou for a lovely stay.
    England, Mixed Group, 18-24
  • 9.1

    Superb

    10 Jan 2020
    The location of the hostel is close to the bus terminal, stores and restaurants. The beds, bathrooms, and showers were very clean. The breakfast/coffee/water was well organized. It is a family owned hostel, so there are a few kids around which can be a bit uncomfortable when at a hostel. I did end up with a miscommunication error booking a trip with them where I should have been entitled a refund which I was first denied and frustrated with. Eventually it all worked out and staff did their part
    Canada, Female, 18-24
Read all reviews

Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
Services
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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