Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27
Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

We are your 'home away from home'. Hikers Sleep Port's location is at the heart of the city Tanah Rata and easily access to the Main Bus Station, ATM, Banks, Restaurant and night market.

For tourist who are looking for best advise to go for hiking around Cameron Highland as we are the licensed & certified nature guide cum mountain guide in this area.

This building of the guesthouse is already aged at least 100 years old and we still keep most of the original material to ensure that the structure and environment remained.

***Property Policies & Conditions:
1. Cancellation policy: At least 2 days advance notice for free cancellation.
2. Check in from 15:00 to 20:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. For Non-Malaysian Guest, RM10 for each room per night as Tourism tax implemented starting 1st Sept 2017.
6. Separate room for Female & Mixed.
7. No alcohol in the premise.
8. Reception working hours 07:30-21:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.7

  • Security 9.7

  • Location 9.9

  • Staff 9.8

  • Atmosphere 9.5

  • Cleanliness 9.7

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    09 Mar 2020
    This hostel's special, it's more like staying with welcoming friends! Marina (not Russian, haha) and the others are very friendly and helpful. Cosy atmosphere with tea/coffee, bfast, books, guitar, ukulele, places to chill, decent facilities. The dorm is a bunch of mattresses in an attic, which reminds me of a sleep-over with friends and makes it a much more social, relaxed atmosphere. Had fun playing with the kids and enjoying the laid back vibe of Cameron Highlands!
    Australia, Male, 31-40
  • 10.0

    Superb

    16 Feb 2020
    We LOVED our stay here!! It’s in a great location, lots of shops and food around and easy access to hiking spots/main attractions. The staff were a dream, super helpful and so so friendly. The chilled out vibe of the hostel really made for a nice relaxed stay. The laundry was super cheap! The free tea and coffee all day was an added bonus. Will definitely stay here again if we return to Cameron Highlands.
    England, Couple, 25-30
  • 10.0

    Superb

    03 Feb 2020
    Lovely hostel, nicest hostel I've been to in Malaysia! The family are super welcoming, and love chat - they have plenty of recommendations if you plan to hike any of the trails. Really sociable and friendly hostel. Refreshing to have normal beds vs bunk beds in the dorm, and they come with mosquito nets. Plenty of space to relax in the common area. Free tea and coffee all day, plus near some great restaurants and a 7 Eleven for snacks. Loved it!
    Wales, Female, 18-24
  • 10.0

    Superb

    22 Jan 2020
    I love this hostel! The staff were all incredibly helpful and friendly, and helped me to plan my trip. It's so clean, the beds are comfortable and breakfast is great. My first night, the atmosphere was kind of quiet, but by the second night everyone there was friends. Definitely recommend Hikers Sleep Port
    England, Male, 25-30
  • 10.0

    Superb

    12 Jan 2020
    We loved our stay at the hikers sleep port, we were made very welcome as soon as we arrived and invited in as one of the family. The team offered us great advice on hikes and places to eat. An absolute must stay if you visit the Cameron Highlands!!!!
    England, Couple, 18-24
  • 9.7

    Superb

    02 Mar 2020
    Less than 5 mins walk from the bus terminal, this is more like a home stay than a hostel, because it's run by a family and they were SO sweet and welcoming, and the kids were adorable. I was a bit unsure when I saw that the dorm had mattresses on the floor rather than bunks, but it actually made it really sociable and I made friends with people quickly. There isn't air conditioning but it's cool in Cameron Highlands anyway. I would have stayed an extra night but it was full.
    England, Female, 31-40
  • 9.7

    Superb

    16 Jan 2020
    This place felt like home. The staff were so helpful and warm and the atmosphere was welcoming and relaxing. I would 100% stay here again
    Canada, Female, 18-24
  • 9.1

    Superb

    09 Feb 2020
    Nice little hostel. Family who run it are lovely and very helpful with recommendations. Quite rustic - beds are on the floor, rooms are large with many beds inside, but its quite lovely that way. The bathroom is clean and theres an amazing view from the open air bathroom. The top floors of this hostel are quite open to the elements (from my bed the roof was open so could hear the birds and rain). Cons - noise. open-bedroom= you can hear everything.
    Scotland, Female, 18-24
  • 9.1

    Superb

    10 Jan 2020
    The location of the hostel is close to the bus terminal, stores and restaurants. The beds, bathrooms, and showers were very clean. The breakfast/coffee/water was well organized. It is a family owned hostel, so there are a few kids around which can be a bit uncomfortable when at a hostel. I did end up with a miscommunication error booking a trip with them where I should have been entitled a refund which I was first denied and frustrated with. Eventually it all worked out and staff did their part
    Canada, Female, 18-24
  • 8.6

    Fabulous

    14 Jan 2020
    I love the people who run this hostel. They are so nice and helpful. The actual dorms are super basic but I felt that without the bunks people actually interacted more with one another. The one downside is the mosquito net above the bed is really close so you have to really work to keep it out of your face.
    USA, Female, 25-30
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Facilities

Free
  • Free Breakfast
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Book Exchange
  • Ceiling Fan
  • Common Room
  • Dishwasher
  • Fridge/Freezer
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
Services
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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