Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

We are your 'home away from home'. Hikers Sleep Port's location is at the heart of the city Tanah Rata and easily access to the Main Bus Station, ATM, Banks, Restaurant and night market.

For tourist who are looking for best advise to go for hiking around Cameron Highland as we are the licensed & certified nature guide cum mountain guide in this area.

This building of the guesthouse is already aged at least 130 years old and we still keep most of the original material to ensure that the structure and environment remained.

***Property Policies & Conditions:
1. Cancellation policy: At least 2 days advance notice for free cancellation.
2. Check in from 15:00 to 20:00.
3. Check out before 12:00 noon.
4. Payment upon arrival by cash only.
5. For Non-Malaysian Guest, RM10 for each room per night as Tourism tax implemented starting 1st Sept 2017.
6. Separate room for Female & Male.
7. No alcohol in the premise.
8. Reception working hours 09:00-23:00. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.7

  • Staff 9.8

  • Atmosphere 9.3

  • Cleanliness 8.9

  • Facilities 8.8

Latest Reviews

  • 10.0


    17 Apr 2019
    Chose this place because of the reviews and so glad I did! The staff were so welcoming and hospitable, they really made my stay. Great hostel to meet people, good location right across the road from the bus station and good walking tracks, comfortable beds and great free breakfast. Thank you for a great stay!
    Australia, Female, 25-30
  • 10.0


    28 Feb 2019
    Super cozy hostel and amazing staff, comfy bed and good breakfast. If I travel to Cameron Highlands I'll definitely choose the Hikers Sleep Port Hostel again!
    Finland, Mixed Group, 25-30
  • 10.0


    21 Feb 2019
    10 out of 10 just for the owner Marina and her lovely family. They made me feel so welcome, like I was part of their family. They were so helpful with giving advice of where yo eat and things to do. Nice breakfast and tea/coffee available all day. Good beds and decent toilets/showers. Highly recommended.
    England, Male, 31-40
  • 9.7


    14 May 2019
    Can't recommend this hostel enough. It was social and the staff went out of there way to be helpful
    New Zealand, Female, 25-30
  • 9.7


    13 May 2019
    Stayed for three nights and this was arguably one of the best hostels we have stayed in so far. The staff were brilliant and very helpful. They suggested a great hiking route and were always happy to give advice on things to do in the area and travel to our next destination. We all visited the Ramadan market as a group every evening, which was a great way to try the local food and meet others at the hostel. We also all sat down and ate our food together which we really enjoyed. Would recommend!
    England, Couple, 18-24
  • 9.7


    19 Feb 2019
    Amazing family-run place that we were sad to leave. Marina treats everyone like you’re part of her family, and without her I doubt we would have enjoyed CH as much as we did. She knows all the trails and can help you plan your hikes out. The free water, tea, and coffee were such a nice touch. WiFi works great and showers are hot. Quiet atmosphere but everyone can’t help being friendly to each other because Marina’s demeanor is infectious. One of our favorite hostels we’ve ever stayed at.
    USA, Couple, 25-30
  • 9.4


    28 Apr 2019
    Highly recommend! Excellent staff, location, and plenty of transfers to KL/Penang/etc as well as tours. They have a new place open next door which is where all of the breakfast is served (free), and there are plenty of sockets in the common area. Bedroom only has two, but that didn't pose an issue! WiFi was VERY good, and the sociable atmosphere was 10/10. I really enjoyed my time there. Only issue I had was their laundry service - my clothes came out with long hairs and white fluff on them.
    England, Mixed Group, 18-24
  • 9.1


    25 Mar 2019
    The hostel is located centrally which is a plus. Very clean and cosy. Helpful staff, thank you all for the tips and advice. One thing that was perhaps missing was a little board to place belongings on. Also, there were very few power sockets in the room, some additional ones (ideally by each bed) would be appreciated.
    Romania, Female, 31-40
  • 8.0


    30 Apr 2019
    Booked 8 bed dorm but when we arrived reception told us the new part of this hostel was opening tomorrow but today they were offering it to couples so we could go there for more privacy. However we were moved to a 16 bed dorm which ended up with 6 other people in it, room has no door so could hear everything from downstairs, and no privacy whatsoever. The room was large & clean and comfortable. Staff are lovely and helpful. Very close to walking tracks and bus station. Would recommend
    New Zealand, Couple, 18-24
  • 7.7

    Very Good

    03 Mar 2019
    Friendly staff. Convenient location. Typical bunk bed room with lockers for your valuables. Home cooked breakfast in the morning, roti was delicious. There are 2 young children living here, so you will hear them. The hostel can book a tour for you, which is convenient, however sometimes if you just express some interest, they will go ahead and book you on it without confirming, so be clear about your intentions. Only 2 plugs per room, so bring a power bank if you can.
    Canada, Female, 25-30
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  • Free Breakfast
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Card Phones
  • Dishwasher
  • Elevator
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • ATM
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Cafe
  • Meals Available
  • Mini-Supermarket
  • Tea & Coffee Making Facilities