Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Additional Terms and Conditions

Pre-Payment of 50% of total stay within 24 hours after booking.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostal El Arbol II - Beach

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Fantastic Cleanliness
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Property Description

ECO LODGE EL ARBOL LA SERENA is waiting to welcome you at this amazing oasis of palm trees and flowers..!

At our place, you will be able to chill out at sunny terraces, or rest in the shade in hammoks under exuberant trees ,or hang out in the cosy common areas, drinking a tasty local beer or a glass of delicious chilean wine , and meeting other travellers from all around the world ..
Here you can rent bikes, take SURF lessons and rent surf equipment, get tourist information and book a variety of tours to the incredible attractions of this region...

We are located very close to the bus terminal and to the colonial city center, and at a 10 min. walk to the beautiful beach of la Serena ( but we are not directly in front of the beach, so there is no risk of Tsunami at our hostel..!) .
Because of our great location, you can go walking to visit all the main attractions of La Serena, such as the historic city center , the Archaeological Museum, the handicraft Market La Recova, restaurants, pubs,etc
Our brand new rooms, with cosy and modern decoration, have extremely comfortable beds , fully equipped with bed linen. Cleaning service of the rooms is provided every day.

Suspended because corona virus : All mornings you get a delicious and complete BREAKFAST, served by our friendly staff in the common dining room or on a terrace in our beautiful garden..

We have different types of rooms: Dorms of 4, 8 or 10 bunkbeds with ensuite bathroom, and Matrimonial , Double Twin and Quadruple rooms with private or shared bathrooms ( always impecably clean..)

There is a big supermarket very close to the hostel ( aprox. 200mts), where you can find everything you need.., specially all kinds of good food to cook in our well equipped common kitchen. Laundry service is also at walking distance.

At ECO LODGE EL ARBOL LA SERENA you will feel at home..! Come and visit us! View House Rules

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Reviews & Ratings

  • Value For Money 8.5

  • Security 9.5

  • Location 8.5

  • Staff 7.5

  • Atmosphere 8.0

  • Cleanliness 9.0

  • Facilities 9.0

Latest Reviews

  • 9.7


    10 Feb 2019
    Really nice hostal! Very big garden to hang out and close to the beach and also the bus terminal is in walking distance. Great breakfast and nice stuff!
    Switzerland, Female, 25-30
  • 9.1


    24 Jan 2020
    The room was very clean and the kitchen was big and clean. Unfortunately, there were only families with children and older couples staying there and it was hard to socialize.
    Germany, Female, 18-24
  • 9.1


    23 Feb 2019
    Owners of the hostel weren't around much, but an intern who worked there was super nice and tried to help as much as she could. Info about things to do is quite hard to get/book at the hostel but you can find you're way around town as there is much more to do than just surfing. An extra bonus are the campfire and bbq options!
    Netherlands, Female, 18-24
  • 7.7

    Very Good

    01 Jul 2019
    I stayed one night First time in a hostel Staff was friendly and guests too Felt safe and they have lockers for your stuff so bring a lock with you They have breakfast from 8am to 10 am I payed almost $90 dollars to stay one night the day before the total solar eclipse July 2 2019 Bring your own towel and bath soap Hostel is in la Serena Chile...South America and you will need to fly in to la Florida airport from Santiago about 40min Or take a bus from Santiago to la Serena 6 hours
    USA, Female, 41+
  • 6.9


    11 Mar 2019
    Reception staff were rude and unhelpful and made us feel quite unwelcome. The lady who served breakfast was very nice. The hostel facilities were good but the place was let down by lack of atmosphere.
    Ireland, Mixed Group, 25-30
  • 5.7


    28 Jun 2019
    Mixed experience. Garden and outside bar lovely, great for relaxing in the sun and drinking round the fire. It's also away from the main centre so it's a peaceful location. But during my 4 days 3 people were robbed, different days. Mixed messages from staff on room cost though I was refunded. For two days there was either no electricity or hot water. After I complained about the issues I was told I was a pain in the ass by the staff which was nice. Night guy was really pleasant/helpful though!
    England, Mixed Group, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Towels Included
  • BBQ
  • Bicycle Parking
  • Breakfast Not Included
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Bicycle Hire
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
  • Wi-Fi