Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Masaya Hostel is a modern way of shared housing for like-minded people to stay, work, enjoy and connect together.

In the heart of the dynamic Poblado neighborhood, you will find the new Masaya headquarters in the city of Eternal Spring. Combining the urban of the city and the traditional of the Antioquia towns, Masaya Medellín will amaze you with its overwhelming personality and its 7 floors full of comfort, art, culture and music

From fully furnished rooms to living spaces designed for sharing, we create an inspiring and cosy environment .

From its incredible rooftop terrace with pool and its bars to its comfortable rooms and bedrooms, Masaya Medelli­n has the height of a great hotel but always preserving its convivial, spontaneous and cultural spirit that characterizes us. Come to Medelli­n and fall in love with its people, its streets, get on its subway, explore its flowery parks, its neighborhoods, communes and it's beautiful mountains.

Masaya Hostel Medellin Policy and Condition:

Cancellation Policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15.00 to 23.00
Check out before 11.00

Payment upon arrival by cash, credit and debit cards
Taxes not included ( Depending on the visa, 19% VAT will be added)
Breakfast not included

24 hours reception.
No curfew
Pet are not allowed View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.9

  • Security 9.8

  • Location 9.9

  • Staff 9.6

  • Atmosphere 9.7

  • Cleanliness 10.0

  • Facilities 9.5

Latest Reviews

  • 10.0


    29 Jun 2021
    Fantastic hostel!!! Great facilities, friendly staff and lots of space to fool around. Had an amazing time with all your support. Best Russian Mule in town. Get the room with the terrace it's definately worth it.
    Austria, Couple, 31-40
  • 10.0


    14 Jun 2021
    Best hostel in south America. Extremely well kept, great location, friendly staff, picturesque views from the rooftop. Highly recommend
    USA, Male, 25-30
  • 10.0


    11 Jun 2021
    I love it! One of my fav hostels I ever been. Highly recommend it.
    USA, Male, 41+
  • 10.0


    01 Jun 2021
    Excellent choice to stay in Medellin, it is more like a hotel than hostel with numerous amenities, great location and our room was beautiful with a balcony view overlooking the city. This is definitely a place you want to stay!
    USA, Female, 31-40
  • 10.0


    26 May 2021
    Fantastic hostel! Super modern and clean and beautiful! Staff is great and very helpful, the food is delicious I had dinner at their burger restaurant and breakfast and it was some of the best food I’ve had at hostels. Def recommend!
    USA, Female, 25-30
  • 10.0


    10 May 2021
    New hostel, but it feels like an upscale hotel. Great value: staff were friendly and responsive, ensuite was big with a king sized bed, rooftop pool and view are beautiful, and there are three restaurants in the hostel.
    USA, Couple, 25-30
  • 10.0


    16 Mar 2021
    Probably the best hotel in town ! Masaya Medellin is a brand new hotel with an Amazing rooftop/swimming pool/bar with a 360• view of the city. Comfortable room, good breakfast and an amazing burger restaurant, just awesome! They also have an escape game inside the hotel ! I’ll Definitely go back to masaya next time I’m in town. Location is good too: 1 block away from parque poblado.
    USA, Female, 31-40
  • 9.4


    05 Jun 2021
    Good accommodation but a lot of noise from the street
    Brazil, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Swimming Pool
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Pool Table
  • Wi-Fi