Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Masaya Hostel is a modern way of shared housing for like-minded people to stay, work, enjoy and connect together.

In the heart of the dynamic Poblado neighborhood, you will find the new Masaya headquarters in the city of Eternal Spring. Combining the urban of the city and the traditional of the Antioquia towns, Masaya Medellín will amaze you with its overwhelming personality and its 7 floors full of comfort, art, culture and music

From fully furnished rooms to living spaces designed for sharing, we create an inspiring and cosy environment .

From its incredible rooftop terrace with pool and its bars to its comfortable rooms and bedrooms, Masaya Medelli­n has the height of a great hotel but always preserving its convivial, spontaneous and cultural spirit that characterizes us. Come to Medelli­n and fall in love with its people, its streets, get on its subway, explore its flowery parks, its neighborhoods, communes and it's beautiful mountains.

Masaya Hostel Medellin Policy and Condition:

Cancellation Policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15.00 to 23.00
Check out before 11.00

Payment upon arrival by cash, credit and debit cards
Taxes not included ( Depending on the visa, 19% VAT will be added)
Breakfast not included

24 hours reception.
No curfew
Pet are not allowed View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.8

  • Security 9.6

  • Location 9.8

  • Staff 9.2

  • Atmosphere 8.8

  • Cleanliness 9.3

  • Facilities 9.3

Latest Reviews

  • 10.0


    19 Jun 2022
    I end weed up staying even longer as it was perfectly located for everything I needed
    England, Female, 41+
  • 10.0


    07 Jun 2022
    The overall experience was great quality hostel. With great employees and awesome vibes would definitely stay here again.
    USA, Male, 25-30
  • 10.0


    28 May 2022
    The capsule-style beds offered a lot of privacy for a dorm room. The facilities were very nice as well!
    USA, Male, 25-30
  • 10.0


    27 May 2022
    Amazing place, so clean, mesmerizing, full of amenities, smiling people. Its just an outstanding place to stay whenever in Medellin.
    Mexico, Male, 25-30
  • 10.0


    19 May 2022
    The best hostel in Medellin! Dorms were amazing, lockers big enough for your bags, amazing location and comfiest beds ever. Staff were so kind and the rooftop is stunning!! Would come back in a heartbeat
    Australia, Female, 18-24
  • 10.0


    05 May 2022
    You can rent a towel for 5K, laundry for 30k and central to Provenza a 15 min walk if anything. Loved this hostel. Me eh quedado en muchos hostels y este es top 3. Te va a encantar!!
    Mexico, Female, 25-30
  • 9.4


    18 Apr 2022
    Worked very well for my purposes. :)
    USA, Male, 31-40
  • 7.7

    Very Good

    02 Jun 2022
    The hostels it’s located in a good place and the food and dorms in general were ok, pretty confortable. However, we had a bad experience both days one with the staff that treated us in a very disrespectful way and there is a lack of information from their part and the other with the roommates in which they took one of our beds and wet the other. Also the music in the social area was not to our liking most of the time, we preferred going to other places.
    Colombia, Female, 25-30
  • 7.7

    Very Good

    22 Apr 2022
    The price that shows on the website was lie because I had to pay much more at the moment that I arrived..
    Portugal, Male, 25-30
  • 7.1

    Very Good

    05 Jun 2022
    Great place in the summer but if its raining you kinda have no where to chill other than your room or a small under cover area on the rooftop. Staff make this place great. The value for money not really there. Kinda over priced for what it is.
    Australia, Male, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Swimming Pool
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Pool Table
  • Wi-Fi