Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Masaya Hostel is a modern way of shared housing for like-minded people to stay, work, enjoy and connect together.

In the heart of the dynamic Poblado neighborhood, you will find the new Masaya headquarters in the city of Eternal Spring. Combining the urban of the city and the traditional of the Antioquia towns, Masaya Medellín will amaze you with its overwhelming personality and its 7 floors full of comfort, art, culture and music

From fully furnished rooms to living spaces designed for sharing, we create an inspiring and cosy environment .

From its incredible rooftop terrace with pool and its bars to its comfortable rooms and bedrooms, Masaya Medelli­n has the height of a great hotel but always preserving its convivial, spontaneous and cultural spirit that characterizes us. Come to Medelli­n and fall in love with its people, its streets, get on its subway, explore its flowery parks, its neighborhoods, communes and it's beautiful mountains.

Masaya Hostel Medellin Policy and Condition:

Cancellation Policy: 24h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.

Check in from 15.00 to 23.00
Check out before 11.00

Payment upon arrival by cash, credit and debit cards
Taxes not included ( Depending on the visa, 19% VAT will be added)
Breakfast not included

24 hours reception.
No curfew
Pet are not allowed View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 9.7

  • Staff 9.4

  • Atmosphere 9.2

  • Cleanliness 9.3

  • Facilities 9.2

Latest Reviews

  • 10.0


    02 Oct 2021
    Great rooms, rooftop, restaurants, and staff. Clean. Organized. Hot showers. All girl dorm has so many toiletries and an extra mirror. Private rooms are perfect size and really nice. Pool view is amazing. The staff are especially helpful and friendly. Great at providing info and accommodations. Love the location. Love this place.
    USA, Female, 31-40
  • 10.0


    16 Sep 2021
    Amazing Hostel. Acts more like a Hotel than Hostel.
    USA, Male, 31-40
  • 10.0


    19 Aug 2021
    This place has the best amenities of any hostel I have stayed at. Great pool and roof terrace. Food and drinks on the pricey side but plenty of restaurants nearby at all price points. Dorm rooms were very comfortable. Very clever design that gives each person their own well lit private “cubby” with their bed and electrical outlets. Plenty of room to sit up in your cubby and chill with privacy. Excellent hostel. The “Disney World” of hostels. If your budget allows, stay here. You will love it
    USA, Male, 41+
  • 10.0


    12 Aug 2021
    Best hostel experience
    USA, Female, 25-30
  • 9.7


    16 Sep 2021
    Amazing location perfect views and facilities loved everything and cocktails I’ve stayed in other places in a Medellín this is my favorite lolll the only thing is I didn’t like the coffee they served but WORTH THE STAY
    USA, Female, 18-24
  • 9.7


    06 Sep 2021
    One of the best hostels I’ve ever stayed at, loved every minute and extended my stay as a result. Would 100% go back.
    England, Male, 25-30
  • 9.4


    14 Sep 2021
    One of the best hostels I ever stayed at. Perfect location, great facilities, and comfortable and clean rooms and dorms. Feels more like an hotel but still a great place to meet other travelers, especially at the amazing rooftop. The only thing I would improve is the breakfast which doesnt worth the money. Otherwise, nearly perfect.
    Israel, Male, 25-30
  • 8.6


    02 Sep 2021
    Overall experience was nice. Good: the staff was really nice, great rooftop with a pool and lots of places to sit, nice lobby, the atmosphere was good. Bad: no one cleaned our room properly, there was no hot water in the shower even after they told us they would fix it every day, no ac or fans so we woke up in the morning sweaty because it was really hot in the room. When we wanted to do laundry they said it’s full so we had to go to another hostel to do it.
    Israel, Male, 18-24
  • 6.3


    11 Aug 2021
    This hostel is nice but has no social vibe whatsoever. I think it’s a great place to go with a group of friends if you want to party in Medellin but I definitely do not recommend it for solo travelers. Also, it’s quite expensive for what it is. The personal and location were good. However, we’ve had a clogged sink in our room that was not fixed for three days… also, there is a bed sheet and a blanket in your bed: the blanket was crusty (super gross!) pretty sure it has never been washed.
    France, Female, 25-30
  • 6.0


    16 Aug 2021
    Is one of the "up market modern hostels" which does not truly understand the hostel scene. Pro: hostel is in quite a good location, has beautiful views, dorms have walls and curtain between the different beds, staff are friendly. Cons: cheapest beer on the roof bar is 11000 and they do not allow outside drinks even for guests, sheets are hard like a nursing home, toilet door in the dorm is very loud, on-site restaurant is extremely expensive. Better hostels to stay in the area, look elsewher
    Australia, Male, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Swimming Pool
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Pool Table
  • Wi-Fi