Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Best opportunity for meeting people. Over 2,000 guests come stay our hostel every month. Our Hostel is located in near Ueno park and major JR Yamanote line (Uguisudani station) which is convenient travel for 5min walk. And the closest subway station is Iriya for 8min walk.

Free Internet access: free PC in the lounge, WIFI inside of the hostel including the rooms
Free coffee, tea and green tea in the kitchen
Free baggage storage before check in and after check out (on the day of checking in and out)
Free security lockers in dorms are provided
Free shampoo, conditioner, shower gel, skin lotion, skin milk and cleansing oil
Free rental hair dryer, hair iron (2way), iron, humidifier, plugs and alarm clock
Free print out service is provided
Coin laundry and dryer is available
Spacious common kitchen and lounge are available

We offer a lot of information and recommendations in English, if you do not have any plan during staying, you might enjoy your stay
Super friendly helpfully staff will be waiting for you

【Hostel information】
Check-in time; from 15:00pm to 00:30am
Check-out time; 10:00am
Front hour; from 6:00am to 1:00am

All guests who are not Japanese need passport or residence upon check in. You will not be able to stay if there is no pass port or residence card.
Curfew; No curfew

Rental towels: Large 150yen/ Small 100yen
Dental set: 100yen
Razor: 50yen
Earplug: 100yen
Rental Yukata(Room wear): 200yen
Rental bikes: 500yan(per day)
---Good location---
JR Uguisudani Station(South Exit): 5min
Tokyo Metro Iriya Station: 5min
You can catch train or bus to
Asakusa: 12min
The sky tree:20min

Check our branch of Oak Hostel listed on Hostel world as well: Oak hostel Cabin (Tokyo), Oak hostel Nara (Nara), Oak hostel Sakura (The Sky tree) View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 9.7

  • Location 9.5

  • Staff 9.2

  • Atmosphere 7.7

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    07 Jul 2019
    The Oak Hostel Zen is located in a quiet street in Ueno with a JR and a subway stop each about 5 minutes away and is easy to reach from Tokyo Station and Narita Airport. The room was very clean and cosy. You get a bottle of water per person each day if you agree to use your sheets and towels again. The backyard in combination with the Asahi beer vending machine was perfect for a cosy and cheap option to enjoy a drink after dinner.
    Switzerland, Couple, 31-40
  • 10.0


    18 Apr 2019
    Great amenities, even better location
    USA, Male, 25-30
  • 9.7


    14 Apr 2019
    This hostel is located in a convenient location about five minutes away from the Uguisudani JR station. It’s one stop away from Ueno. The hostel is clean, and the beds are nice. The staff is helpful and kind. They also have a cool polaroid wall that you can be featured on! We were only here for one night, but really enjoyed our stay!
    USA, Female, 18-24
  • 9.4


    07 Apr 2019
    Great! Near to all the cool places in Tokyo!
    Switzerland, Female, 25-30
  • 9.4


    31 Dec 2018
    Quiet location, 5 mins walk to a metro station. Close to a grocery store and a laundromat. Room was nice, the large female room didn't have bunk beds which was nice, and it was like everyone had their own little area with the small bamboo type curtain at the end of the bed. Quiet and respectful inside. Not sure about activities as I was not there for very long. Easy check in.
    Canada, Female, 18-24
  • 9.1


    28 Mar 2019
    I really liked this hostel. The stuff is nice and helpful and speaks english very well. It is super clean and the location was convenient. Even the dormitories with 16 beds are super. The beds are a little hard, but there is a lot of room and because of curtains it is somehow private. It was somehow annoying that some people were a little ruthless and turn on the lights and slam the doors in the middle of the night. But altogether I enjoyed my stay
    Germany, Female, 18-24
  • 8.9


    08 Jul 2019
    It’s clean and shower is great with providing shampoo, conditioner and body wash. I like that the laundry is easy to use and access. Kitchen is spacious and I enjoyed free coffee and it felt very secure in terms of safety and lockers and stuff. It’s not really a place for solo travelers to meet other travelers but I would recommend if you need a couple nights to stay.
    USA, Male, 25-30
  • 8.6


    31 Mar 2019
    Great, except the showers were so bad. I really hope they fix this. At one point there was no hot water or water pressure at all.
    USA, Male, 18-24
  • 8.3


    05 May 2019
    Very clean and the beds were wonderful. Not much of an atmosphere to meet people, but that's normal in Japan. The staff didn't go out of their way to help us but were otherwise good.
    Canada, Female, 18-24
  • 7.4

    Very Good

    12 Jun 2019
    The kitchen area and living room area are separate, so there often weren’t many people around even in the evenings. Very good facilities and I would’ve stayed longer than 2 nights if it wasn’t for the social thing
    England, Female, 18-24
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  • Free City Maps
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Common Room
  • Fridge/Freezer
  • Hair Dryers
  • Hair Dryers For Hire
  • Hot Showers
  • Hot Tub
  • Iron / Ironing Board
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Washing Machine
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wii