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Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

1/27

Santiago Guesthouse Kyoto

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Santiago guest house Kyoto & Café, designed with contemporary Japanese twist, was opened on April 2013. All bunk beds are locally made in Japan and are equipped with a curtain, a security box, an electrical outlet, a night light and a cosy memory foam mattress.

We offer free WiFi on all floors, , private security lockers, a coin operated washing machine, a coin dryer and other amenities like towels for a small fee. We are glad to store your luggage on the day of your arrival if you should arrive before check-in time.

Our Santiago Café will serve as a common space for our guests from 2018 in March.
We offer many kinds of alcoholic beverages (like cocktails, Japanese Sake, World's Beers, plum wine and so on) at a discounted price for our guests.
At our café we hold parties for our guests at times where you can make heaps of friends from all over the world.
The café offers pancakes, French bread and fresh coffee for breakfast.

Santiago Guesthouse Kyoto will make your stay in Kyoto unforgettable!

Please note:

***In Kyoto City, a new accommodation tax will be implemented starting October 1,2018.
Accommodation charge under JPY20,000 (per person per night), the tax amount is JPY200 (per person per night).
Please pay at the lodging facility which you are staying.

Check-in from 16:00 to 22:00
Check-out until 11:00.
We don't accept payments by credit card at the guesthouse.
For bookings for groups of 6 persons or more:
A different cancellation policy applies. A credit card payment will be requested after booking is confirmed. Modifications and refunds will not be available under any circumstances (such as cancellations, no-shows, etc.). Please contact the hotel for more information. Contact information can be found in the booking confirmation.
Please be aware that you need to agree with our policies to stay at our guesthouse. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.3

  • Location 8.8

  • Staff 9.1

  • Atmosphere 8.0

  • Cleanliness 8.5

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    27 Aug 2019
    The hostel is in walking distance from Kiyomizudera (shrine). I think, it is a Japanese speciality, you have to put off your street shoes at the entrance. Your bed is separated from other ones with wooden wall and curtain. They provide wi-fi and locker. The room, the bathroom and the kitchen are clean in general, the fridge and the microwave oven would needed more attention.
    Hungary, Female, 31-40
  • 9.4

    Superb

    28 Aug 2019
    Great location. Kenjii and the Nepalese receptionists were incredibly helpful and friendly. Very clean. My only suggestions would be to put soap in the toilets on the 3rd and 4th floor bathrooms and maybe add a bit more of a vibe to the common areas. Overall good stay!
    USA, Female, 25-30
  • 9.1

    Superb

    16 Aug 2019
    Everything was great, just be aware that there is no elevator, so getting to your room can be a hassle if you have a lot/large luggage
    USA, All Female Group, 25-30
  • 9.1

    Superb

    30 Jun 2019
    Great value for money and friendly staff!
    Australia, Male, 18-24
  • 8.6

    Fabulous

    15 Sep 2019
    Had a lovely stay here! Absolutely loved the pods to sleep in, was great to have our own space! WiFi dropped occasionally and atmosphere was not great but location, cleanliness and beds made up for it. Would stay again!
    England, Female, 18-24
  • 8.3

    Fabulous

    09 Sep 2019
    Had an awesome stay at this hostel! Would probably stay here again if I’m ever visiting Kyoto again. Staff was very friendly and helpful, cheap deals at their cafe for guests, lots of showers, great washing machines, and super private beds! The only con was that there was an odd smell on the second and third floor (I stayed on the third), but it didn’t persist.
    Canada, Female, 18-24
  • 8.3

    Fabulous

    13 Aug 2019
    There’s no lock on the doors to the beds, but there are lockers. The stairs are concrete and really hard on the feet. Especially since the mixed dorms are on the 4th floor and the showers are on the 2nd. The beds are good and you get a little desk and some floor space. They have Japanese only outlets, but there are usb plugs in the cafe to charge your things if you don’t have an adapter. Good location for touristy things. Easy to find.
    USA, Female, 25-30
  • 8.0

    Fabulous

    16 Jul 2019
    A good place to stay. A few little issues though. The WiFi drops out a lot. The pods aren't completely closed in so if the person above you has their light on or the main light is on it'll come through. Not much of a hostel atmosphere, nobody really mixed. Good location, friendly staff.
    England, Male, 25-30
  • 7.1

    Very Good

    05 Sep 2019
    Overall our stay was good, the staff was friendly and polite. They helped us get a bus pass and guide us with directions and tips. My only complain is about the cleanliness of the place, my blankets had stains that look like blood and the showers had mold. The microwave seem like i hasn't been clean in years. The atmosphere of the hostel was very quiet and people seem too quite. If you arrive at Kyoto station, you have a direct bus that takes you to the hostel in 10 minutes, great location.
    USA, All Female Group, 25-30
  • 5.7

    Rating

    04 Jul 2019
    You got to be lucky for your bed, some have a lot of space for baggage and some not at all and that's for the same price.
    Belgium, Couple, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Hot Tub
  • Safe Deposit Box
  • Security Lockers
  • Steam Room
  • Washing Machine
Services
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant


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