Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.9
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

It’s effortless charm will steal your heart. Just by strolling through the Old Town at day or night and you’ll get lost with its bright colored buildings, lined balconies, cobbled streets, markets, colonial architecture, parks, restaurants and charismatic citizens, this is a perfect place to get lost.
A wonderful mix of tourists and locals all live and travel in this breathtaking city. But it is not only this or the beautiful old town that’s captivating, you can also chill in nearby beaches and enjoy the numerous concerts, festivals, events and carnivals. Although surfing is not the strong activity here (perfect for learning though), you can practice some SUP and other water activities and tours. Places this breathtaking are meant to be shared. Selina Cartagena, offers guests free Wifi and an on-site bar and different accommodation options for every traveler. Also you can find daily activities like yoga lessons, live music and social activities.

A wonderful mix of tourists and locals all live and travel in this breathtaking city. But it is not only this or the beautiful old town that’s captivating, you can also chill in nearby beaches and enjoy the numerous concerts, festivals, events and carnivals. Although surfing is not the strong activity here (perfect for learning though), you can practice some SUP and other water activities and tours.

Standard Rooms: If you want a nice rest and some peace, our standard rooms are the perfect option. Rooms have a twin sized bed with private bathroom. You’ll get the full Selina treatment while having your own place to retire to in the evenings.
Private Rooms with Shared Rooms: If you want a nice rest and some peace, these rooms are the perfect option. Enjoy a comfortable full sized bed with a shared shower. You’ll get the full Selina treatment while having your own place to retire to in the evenings.
Deluxe Room: For those who still need their comforts while exploring. Our deluxe rooms are made for comfort and are designed with a keen eye for detail. These are large rooms with a king sized bed, A/C and a private balcony.
Triple Room: Bunk beds and twin bed with your own light and locker to keep your possessions safe and secure. This is the best way to immerse yourself in the Selina way of life.
Dorms: Bed in 4-Bed Dormitory Room and Bed in 10-Bed Dormitory Room
The classic Selina option. Bunk beds with your own light and locker to keep your possessions safe and secure. This is the best way to immerse yourself in the Selina way of life and to meet your fellow travelers. Bathrooms are shared.

Selina Cartagena Policies & Conditions:

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 72 hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes not included - 19.00%

Age Policies:
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.


General:
Reception Time 09:00 to 23:00. (In case of late arrival please make sure to inform us via email or phone call).
No curfew.
Pet friendly.
Child friendly.
Non smoking.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 7.0

  • Security 8.9

  • Location 9.2

  • Staff 7.1

  • Atmosphere 7.5

  • Cleanliness 7.5

  • Facilities 8.1


Latest Reviews

  • 10.0

    Superb

    20 Apr 2019
    I absolutely loved my stay at Selina. All the staff members especially the girls at reception were so accommodating and friendly. The pools are amazing and the place just has a very chilled vibe to it. They also host good parties every now and then. Probably not the most social hostel but an amazing place to chill for a few days.
    Switzerland, Female, 25-30
  • 10.0

    Superb

    19 Apr 2019
    It was really good!! The atmosphere, Food it’s so good Everybody is so cute and friendly!
    Mexico, Female, 18-24
  • 8.6

    Fabulous

    27 Apr 2019
    First stop in South America, so we were very jet lagged. Great walking distance to all attractions and good food. The view from the rooftop was great, and perfect to watch a sunset. The only request would be more bedding, we had a single bed sheet and blanket on a double bed and struggled between being very hot outside and freezing with the air con on. Overall fabulous though.
    Australia, All Female Group, 25-30
  • 7.7

    Very Good

    26 Apr 2019
    Checking in was horrendous. It took over an hour for the girls behind the desk to find our reservation. I have been to Selina La Paz, Cusco and Bogotá and never seen anything like this. The hostel itself is exactly what you expect from the brand. Clean, comfortable, safe and immaculately decorated. The staff on the roof are great, but the staff on the front desk were consistently slow and there's always a wait to get anything done- real shame
    England, Couple, 25-30
  • 7.4

    Very Good

    09 May 2019
    My score is high for this hostel but 'value' is an important one for me and Selina Cartagena is not good value for money. They pack you into tight dorms and over charge for food and drink at the bar. The hostel has a good vibe and has good facilities, but it feels like you're a cog in a factory and that you're completely missing the true Cartagena experience. Stay elsewhere and visit if you'd like to!
    England, Male, 25-30
  • 7.1

    Very Good

    09 May 2019
    Check In was miserable as we found our reservation was given to another couple. The staff did their best and even bought us a round if drinks! But still, it took nearly an hour and we missed out on a scheduled tour. Bummer.
    USA, Male, 31-40
  • 6.6

    Good

    06 May 2019
    STAFF ARE SHOCKING!! Only stayed for facilities. Was told I had to check out & move rooms everyday for 4 days as very busy, first 2 days I did and then was checked back into the exact same room/bed after lining up for 1hour.. Staff member laughed at the situation and still didn't know what room I was in then said shouldn't have listened staff that told me? Lost remote for cinema room for week and did not care then couldn't figure what to do when the cleaner had taken my paid hired towel.. Stupid
    Australia, Female, 18-24
  • 6.0

    Good

    04 May 2019
    Don’t stay there. Staff create terrible atmosphere. Only some of the staff are helpful, most are apparently deliberately unhelpful. Most of the people staying there are not typical hostel attendees - more like hotel goers looking for a cheap hotel. Breakfast is not included and is expensive also. Rooms and bathrooms don’t get cleaned regularly. But beds are nice and location is great. Don’t stay there, you’ll regret it.
    Wales, Male, 18-24
  • 5.7

    Rating

    23 Apr 2019
    To be honest I was quite disappointed with our stay at Selina. The reception staff weren’t overally friendly, every request seemed like a massive chore. The 4 person dorm was TINY. Can’t stress that enough. And bathrooms weren’t particularly clean. Given we were in a dorm we had to pay $5,000 for a towel + a $15,000 deposit on top of another $10,000 deposit for the one key we were given between 2 of us. Location and atmosphere were good but I think it’s overpriced as the basics aren’t there.
    England, Female, 25-30
  • 2.0

    Rating

    18 May 2019
    This is literally the worst hostel in the world. They are pretty much a hotel with zero customer service and no value for money. They try to throw a party and its always lame
    Australia, Male, 18-24
Read all reviews

Facilities

Free
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi

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