Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
7.9
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Breathtaking Cartagena de Indias will steal your heart. Colorful buildings complete with playful balconies, cobbled streets with authentic markets, not to mention the old world charm, architecture, and parks. There’s something for everyone searching city or beach; it’s the perfect getaway to get away.

Relax and soak up the sun in our on-site 2 rooftop swimming pool or meditate and stretch with our daily yoga classes. We have plenty of games and activities suitable for everyone, so you can wile away your time at the hotel before wandering through the beautiful streets nearby.

Selina Cartagena Policies & Conditions:

Check in from 15:00 to 23:00 .
Check out before 11:00 .

Cancellation policy: 72 hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes not included - 19.00%

Age Policies:
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.


General:
Reception Time 09:00 to 23:00. (In case of late arrival please make sure to inform us via email or phone call).
No curfew.
Pet friendly.
Child friendly.
Non smoking.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.2

  • Security 9.0

  • Location 9.1

  • Staff 7.0

  • Atmosphere 7.6

  • Cleanliness 7.2

  • Facilities 7.9


Latest Reviews

  • 9.7

    Superb

    07 Sep 2019
    Absolutely love Selina! This is a party hostel and a great place to meet loads of people from other countries. BRING YOUR OWN TOILET PAPER, the TP here is super thin. The lockers also have a very small circular open where the lock goes, so bring a thin lock. Mine was too thick and I had to buy a new one (fortunately they had them at the front desk). Bring headphones or earplugs. Lots of great nightlife within walking distance. I felt very safe staying here, security is always present.
    USA, Female, 25-30
  • 9.7

    Superb

    05 Sep 2019
    It was my second stay in Selina Cartagena. What a nice place with great atmosphere! The two rooftops are amazing - I prefer the pool in the second building and the bar in the first one. Staff was always very friendly and helpful - the guys from reception really rock! During my first stay I had a room with 4 beds and the second time with 6 beds, which was better in terms of space between the bunk beds. Bathroom in the 4-bed room was better though. I would definitely stay again in Selina!
    Brazil, Male, 31-40
  • 8.6

    Fabulous

    12 Aug 2019
    Same old Salina lots of rules low social but ticks all other boxes
    Australia, Male, 25-30
  • 8.3

    Fabulous

    31 Jul 2019
    It’s a super nice hostel, very clean with pool and lots of communal space. It’s a big busy hostel so meeting people as a solo traveller was very hard. Would recommend for people travelling in groups but not for solo travellers looking to meet people while travelling.
    Denmark, Female, 18-24
  • 6.6

    Good

    07 Sep 2019
    I was really excited to stay at Selina however I was disappointed by the time we left. We stayed in a 7 bed dorm and when we arrived none of the plugs worked and the toilet didn’t flush. We told the staff twice about the plugs and still nothing was done. On the second night our AC wasn’t working. We told the staff and they said they would send someone up and yet no one came. The communal areas were good but the rooms were really disappointing and I would not go back.
    England, All Female Group, 31-40
  • 6.3

    Good

    27 Aug 2019
    Location and esthetic was great but lacking in customer service from front desk and facilities need work. No communal bathroom so if you’re hoping for good shower and easy access to toilet you’ll be disappointed. Only 1 bathrooms for 7 people or 2 bathrooms for 10 is not ideal. Challenging for showers, getting ready and layout of bathrooms are rough. There’s two good rooftops with an awesome pool and nice bartenders and easily accessible but cramped quarters inside.
    USA, Female, 25-30
  • 6.0

    Good

    10 Aug 2019
    This Selina is a cool building in old town. Unfortunately the front desk is pretty rude and VERY cagey about Air conditioning. For some reason the workers refuse to turn down the AC any lower than 26C (78.8F) and lie about possibly turning it down. One night they turned it down for me to 18C and then 20 minutes later the worker turned it back up to 26 from outside our room using a remote. The pools are also disgustingly dirty and I couldn’t bear to look at them much less swim.
    USA, Female, 25-30
  • 5.4

    Rating

    06 Sep 2019
    Wouldn't ever stay there again the staff are unhelpful and disrespecting
    England, Male, 31-40
  • 5.4

    Rating

    08 Aug 2019
    Super industrialized hostel, no culture or environment (rooftop bar might as well be any bar in the city). Staff is constantly busy and you’ll wait in a disorganized mob for 20 min every time you need something from them. All of my clothes that I washed using their laundry service came back with permanent marker written all over the tags. Bathrooms unreasonably small. Defiantly will not stay again nor recommend (though yes, it’s clean and they have security 24/7 so feels very safe).
    USA, Male, 25-30
  • 2.0

    Rating

    05 Aug 2019
    Had a bad experience. Go to Cartagena often, wanted to give this new hostal a try. Arrived around midnight on 08/05. Felt very discriminated by check in person. Im colombian born but live in USA for a long time. Arrived at same time that a group of white guys. Attendant super nice to them,very unwelcome to me. So much that i decided not to stay. Very sad to feel discriminated like that. I wont ever come back to this place and wont recomend to anyone. Si es Colombiano preparate a ser discriminado
    USA, Male, 25-30
Read all reviews

Facilities

Free
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Elevator
  • Hot Showers
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Pool Table
  • Wi-Fi


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