Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

Breathtaking Cartagena de Indias will steal your heart. Colorful buildings complete with playful balconies, cobbled streets with authentic markets, not to mention the old world charm, architecture, and parks. There’s something for everyone searching city or beach; it’s the perfect getaway to get away.

Relax and soak up the sun in our on-site 2 rooftop swimming pool or meditate and stretch with our daily yoga classes. We have plenty of games and activities suitable for everyone, so you can wile away your time at the hotel before wandering through the beautiful streets nearby.

Selina Cartagena Policies & Conditions:

Check in from 15:00
Check out before 11:00 .
Reception Schedule: 24 hours

Cancellation policy: 48 hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes not included - 19.00%

Age Policies:
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.

Reception Time 09:00 to 23:00. (In case of late arrival please make sure to inform us via email or phone call).
No curfew.
Pet friendly.
Child friendly.
Non smoking.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

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Reviews & Ratings

  • Value For Money 6.6

  • Security 8.8

  • Location 9.0

  • Staff 7.0

  • Atmosphere 7.2

  • Cleanliness 7.2

  • Facilities 7.3

Latest Reviews

  • 10.0


    22 May 2022
    Very good hostel, one of selinas best ones in South America Good food and atmosphere
    England, Male, 18-24
  • 10.0


    18 May 2022
    We loved our stay here, Alejandra made sure we felt welcomed at all times & gave us great tipps! Hostel offers interesting group activities, so great if u want to meet new people :)
    Germany, Female, 18-24
  • 8.9


    23 May 2022
    The stay was good m, but all in all 17€ for a single bed in a 8 persons bedroom is still too much.
    Germany, Male, 25-30
  • 6.9


    27 May 2022
    I was a little disappointed! I was in a 4 bed dorm and the room was tiny- there definitely wasn’t enough space for 4 people and their bags. The bathroom was also very small and the toilet door was broken. I booked another night and they made me change rooms which was just inconvenient. I moved hostels for the reminder of my stay in Cartagena in the end
    England, Female, 25-30
  • 6.3


    10 Jun 2022
    While this hostel has a great roof top deck and pool, and knows how to throw a party, unfortunately the staff are extremely unhelpful to the point of being rude and the shared rooms smell and are air conditioned to the point of being frigid overnight!
    Canada, Female, 25-30
  • 6.0


    04 May 2022
    I was super disappointed with my stay after hearing so many good things about Selina hostels. The private room was tiny and the main light in my room stopped working. It was super noisy throughout the night and morning as the rooms are around a foyer and they make no effort to tell people to be quiet. The staff at the front desk were pretty unhelpful and came off a bit rude. I’m my opinion it’s overpriced and not worth it.
    England, Female, 18-24
  • 4.0


    14 May 2022
    Extremely overpriced and pretty unhelpful staff. If you want a social hostel go to Viajeros and if you want a nice chilled hostel go to Casa Movida. Selina in Cartagena is pretty bad, boring, and expensive. I paid twice the cost of the other hostels mentioned and they forced me to check out on my first night despite booking for 3 nights.
    England, Male, 25-30
  • 2.6


    01 May 2022
    - The hostel is split between two building. There is a busy road in between. If you need to use the kitchen, you need to cross the busy street with no pedestrian crossing. The street has sewage water leaking all over. - Reception staff doesn't care. Gave me the wrong room and I was taking all the stuff back and forth through that busy street. - Bathroom and toilet were directly. Water stops working in middle of a shower. - Bar staff is really rude. Stayed in many salina and this the worst.
    Australia, Male, 31-40
  • 2.3


    10 Jun 2022
    most important sentence- just don’t stay here. this was literally the worst hostel I’ve stayed at in Colombia lmao. We walked into our first 6p dorm and the room was ROUGH…lockers were broken, pillows smelled like sweat, room felt moist, bathrooms were another horror story, outlet plugs didn’t even work. Not sure how this place is rated so high but when hostel world suggests a dump like this you know they paid that extra coin for the SEO/search advertising lmao. Again, just don’t stay here.
    Canada, Female, 25-30
  • 2.0


    04 Jun 2022
    Seriously, don’t bother. We booked 4 beds in a 10 bed where none of our plug sockets worked, bathroom sink was broken, no hot water, broken locker and door didn’t shut. We stayed a night and asked to check out and get a refund for the second. They offered us to stay in another room (I expect this would have had the same problems) but wouldn’t refund us. They knew about the problems in the room but still chose to put us there, which was the most disappointing part. Bad social atmosphere too.
    England, Male, 25-30
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • Utensils
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Board Games
  • Wi-Fi