Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
8.3
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
Read all reviews

Property Description

Breathtaking Cartagena de Indias will steal your heart. Colorful buildings complete with playful balconies, cobbled streets with authentic markets, not to mention the old world charm, architecture, and parks. There’s something for everyone searching city or beach; it’s the perfect getaway to get away.

Relax and soak up the sun in our on-site 2 rooftop swimming pool or meditate and stretch with our daily yoga classes. We have plenty of games and activities suitable for everyone, so you can wile away your time at the hotel before wandering through the beautiful streets nearby.

Selina Cartagena Policies & Conditions:

Check in from 15:00
Check out before 11:00 .
Reception Schedule: 24 hours

Cancellation policy: 48 hours before arrival.
In case of late cancellation or no show, the first night of your booking will be charged. This action is not fraudulent.

Payment upon arrival by cash, credit cards, debit cards.
This property might pre-authorize your credit card.
The maximum period of stay is of 14 days.

Taxes not included - 19.00%

Age Policies:
Guests must be 18 years or older to stay in a shared dormitory. Guests under 18 years of age must be accompanied by a family member or a legal guardian (18 years or older) in a private room.


General:
Reception Time 09:00 to 23:00. (In case of late arrival please make sure to inform us via email or phone call).
No curfew.
Pet friendly.
Child friendly.
Non smoking.

For reservations of more than 12 pax, special, group-exclusive policies may apply, different from single-reservation policies. According to seasonality and/or demand, a pre-payment of 50% to 100% of the total booking amount might be required. The hotel will try to contact the guest and if a reply with payment possibility is not received, the booking could be cancelled View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 7.4

  • Security 9.1

  • Location 8.8

  • Staff 8.5

  • Atmosphere 8.5

  • Cleanliness 7.6

  • Facilities 8.5


Latest Reviews

  • 10.0

    Superb

    28 Mar 2021
    Staff was extremely helpful, my Spanish is very limited so I thank the staff for being so patient and helpful with me.
    USA, Mixed Group, 25-30
  • 10.0

    Superb

    28 Dec 2020
    As always, Selina has a great place with great people
    USA, Male, 25-30
  • 9.7

    Superb

    05 Mar 2021
    Loved everything about it honestly and my experience with my friends was lit perfecto solo estoy un poquito triste por mi amiga de Argentina q no se que pero alguien le robo su passaporte entonces lock up your s**t please but yess the pools amazing the ambiente bollo y los bartenders buenísimo
    USA, Female, 18-24
  • 9.7

    Superb

    07 Jan 2021
    Really Cool place to stay, the staff was really helpful and cool. There was a cool environment even with the pandemic, Wifi works good, it's not into the wall city but really close to it. Definitely recommended
    Colombia, Female, 25-30
  • 8.9

    Fabulous

    03 Nov 2020
    Not terrible but not worth the price. Many of the amenities were unavailable, likely due to covid. This includes the areas provided for people to work and the area people are pictured doing yoga. Also found a huge dead roach when we arrived laying near the steps. The rooms were smaller than expected and everything felt very cheap. Night club across the street so loud music at night and construction during early morning and day. Helpful and friendly staff. and the kitchen had a vegan option.
    USA, Female, 18-24
  • 8.6

    Fabulous

    11 Feb 2021
    This was my second time staying at Selina Cartagena... I returned because of the rooftops, and the staff. The pools are great, and the sunsets are beautiful. Tacos were good, though the food and drinks were a bit pricey (expected at Selina). Building A is WAY nicer than building B... the dorms in B were dark, dirty, and smelled damp. The privates in A are smaller but brighter and nicer, and the courtyard area is lovely. The cowork is nice, and it was actually one of the cleaner Selina kitchens.
    Canada, Female, 25-30
  • 8.0

    Fabulous

    01 Apr 2021
    Rated low in cleanliness as they is hardly any measure towards covid, so if you are looking for a place to make you feel “safe”, Selina definitely has to improve. Facilities are good for being a hostal, co working spaces very well arranged, and different activities.
    Colombia, Female, 31-40
  • 7.4

    Very Good

    09 Dec 2020
    I'll cut to the chase- Staff needs to do something about the mildew/mold going on in some of the rooms. I went in 3 different rooms on the 1st floor and theres mildew on the walls and pillows! The cleaners come in and do a light mop and garbage change. Towels are free. The pool is great. Staff is very friendly and knowledgeable. Stayed here during COVID-19 I had the 4bedroom to myself for 5 nights. front desk stated they werent putting more than 2 in a room.
    USA, Female, 25-30
  • 7.1

    Very Good

    03 Apr 2021
    The rooms in Selinas Cartagena feels like containers, hermetic, dark, bathroom has not extractor fan, sockets didn’t work, no bed light. But it has a nice terrace and a nice pool, you can move from one building to other, which is cool.
    Colombia, Male, 31-40
  • 6.6

    Good

    14 Oct 2020
    Of one my rooms smelled poorly, I was able to be switched out to another room, they have a WhatsApp group chat that is pretty cool, I had lunch with the GM good guy! I had a issue with one of the workers attitude in which he spoke to me numerous times and to my guest in a disrespectful fashion. This is the lowest grade I have ever left and first negative experience I have had at a hostel, no more business for my friends or family. The pool and food is amazing that was a plus, team did try.
    USA, Male, 31-40
Read all reviews

Facilities

Free
  • Free WiFi
General
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Hot Showers
  • Meeting Rooms
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • Utensils
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Airport Transfers
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
Entertainment
  • Board Games
  • Wi-Fi


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