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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations of groups must occur at least 1 month prior to arrival, after this time a penalty of 1 nights charge may apply. In the case of No Shows the beds held will not be refunded. For reduction in numbers, we will accept reduction in numbers any time up until 1 month prior to arrival, after this time if the beds are resold a charge will not apply. less a 20 % admin fee.

Additional Terms and Conditions

All group members must read and sign house rules & may be asked to pay refundable security deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups under 18 to be accompanied by supervising adult(s).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Sleepzone

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Sleepzone is located just off Eyre Square in the heart of the city, but also close to supermarkets (24-hour Tesco, LIDL, Marks & Spencers) and attractions such as the Galway cinema, bowling alley, the University (N.U.I.G.), the Town Hall and Black Box theatres. Many Hostelworld guests cite this friendly hostel's cleanliness and stylish facilities, including a newly-fitted, fully-equipped kitchen and common areas with free wi-fi, great selection of books and art of Irish and international interest. Rooms are ensuite and there are large communal bathrooms, a patio and TV room. Guests can avail of towel hire, free maps, discount passes for restaurants, bars and clubs, as well as tickets for local tours, city walking tours and pub crawls.

Property Description

WINNER - Most Popular Hostel in Galway City in - 2019 (Hostelworld.com).

Friendly, clean, safe and central with great facilities – and always great value for money (FREE internet and Wi-Fi enabled rooms, FREE Tea and Coffee all day, FREE safes by Reception with your own padlock).

COVID-19 UPDATE

Sleepzone look forward to welcoming guests back to Galway and ensuring an enjoyable stay whilst also being committed to ensuring the health and wellbeing of our guests and staff during the current COVID-19 situation.

As such we have implemented the following measures :
- Staff receive ongoing training on COVID-19 prevention methods, appropriate PPE has been provided to all workers as well as perspex screens at Reception
- Social distancing measures and markers as well as maximum occupancy signage are in place in our lobby, common rooms, with reduced occupancy in our dormitories
- Enhanced cleaning measures have been put in place for rooms and common areas, especially on shared surfaces such as door handles and banisters
- Regular hand washing procedures have been implemented for all of our staff and additional hand washing facilities or hand sanitizer dispensers have been provided for both guest and staff use
- Signage displaying official COVID-19 prevention methods and advice are displayed in every room, and common area for guests and staff to adhere to.

Our complimentary breakfast has been temporarily suspended, however free tea and coffee is provided all day, and guests are welcome to use our self catering kitchen to prepare meals (seating and occupancy restrictions apply)

During these uncertain and changing times, please bear with us as our usual services may be disrupted or be changeable as guidelines adjust in line with Government and Health Service advice.

If you have any concerns or queries regarding an upcoming or current reservation, please do not hesitate to contact us at info@sleepzone.ie and we would be happy to assist.

ABOUT SLEEPZONE

We’re located right in the centre of Galway – but not in the noisiest part. All the action is around the corner – but it’s not outside our front door. We’re just 100 metres from Eyre Square and three minutes’ walk from the two main bus and train depots.

We have the best facilities by far of any hostel in Galway:

- We've a huge, newly re-fitted and fully-equipped self-catering kitchen and dining area, plus our great TV lounge with HD TV and a large selection of Irish interest movies and popular DVDs.
- MOVIE NIGHT EVERY MONDAY on our pull down projector screen, with Free Popcorn!
- We also have quieter, snug reading lounges with extensive libraries of travel books, books of Irish interest and other subjects.
- We provide complimentary self-service tea/coffee all day
- Free safes for valuables are located by Reception (just bring along your own padlock, or you can purchase one from Reception)
- Our self-service laundry room features coin laundry, ironing and other services, (with laundry detergent provided for free).
- We offer free internet (with PC terminals for guests) and free Wi-Fi
- Almost all rooms (incl. dorms) are en suite with own private bathroom, and there are extra bathroom facilities on each corridor.

Sleepzone is the best-located hostel for NUIG, cinemas and shopping, Black Box venue, Town Hall Theatre and most of Galway’s best attractions.

Not only are we a great base for Galway – but we’re also great base for the wider West of Ireland: our partners offer discounted tours to The Cliffs of Moher, Connemara and the Aran Islands. They go every morning with pick-up at our front door. Our tour partners also offer jump-off/jump-on facility with our sister hostels in Connemara and The Burren, should you decide that you want to stay overnight in these locations.

Our staff are a mix of local and backpacker staff and they can give you the best of local and touristic perspectives on what’s on in the city and what to do and where to go in the West of Ireland . Our staff have insider knowledge which they can customise to your requirements; whether you’re looking for a crazy pub or a cosy pub, some Irish music or theatre, a comedy show – or some historical or cultural information.

Come and see for yourselves why Sleepzone has been consistently voted one of Ireland and Europe's (and in 2013 the World's !) leading hostels for the last fifteen years. View House Rules

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Reviews & Ratings

  • Value For Money 8.1

  • Security 9.8

  • Location 9.6

  • Staff 9.7

  • Atmosphere 8.2

  • Cleanliness 8.5

  • Facilities 8.1


Latest Reviews

  • 10.0

    Superb

    03 Oct 2021
    Everything about my stay was perfect, the staff are super friendly and helped me with all my needs like when I needed to extend my stay. Pricing was very affordable, and the location is in the heart of Galway but not noisy at night. Will absolutely stay here again when I visit. Thanks!!
    Ireland, Male, 25-30
  • 10.0

    Superb

    24 Sep 2020
    It was very nice staying there. The place is warm and cozy and the staff are super friendly and helpful. I highly recommend Sleepzone.
    Brazil, Female, 25-30
  • 9.1

    Superb

    20 Nov 2021
    Front desk was so friendly and helpful! Great kitchen facilities and really good security measures! The room was clean but it got really cold at night. Overall a good place to stay in Galway.
    Canada, Female, 18-24
  • 9.1

    Superb

    12 Oct 2021
    Clean, good location
    England, Male, 25-30
  • 9.1

    Superb

    22 Jun 2021
    Very friendly helpful staff, well organized clean kitchen, great security and overall a fabulous value for the cost.
    USA, Male, 41+
  • 8.6

    Fabulous

    11 Sep 2021
    It was everything you would expect really. Small double ensuite room with small ensuite. Would've preferred a bigger bed but I didn't book a hotel so I know the craic. Been here a few times now and think it is a great location. I could say it was expensive but about half the price of hotels in the area. Brilliant location, staff are top class, great kitchen area and outdoor area. Grand spot
    Northern Ireland, Couple, 31-40
  • 8.6

    Fabulous

    18 Jun 2021
    Great hostel, well located, safe and cozy. Facilities were pretty good and everything was clean. Well equipped kitchen and an outside area to get some fresh air. Due to current COVID scenario, couldn't enjoy everything the hostel had to offer. Price follows the other hostels in the area, so I can't complain. Would definitely go back!
    Brazil, Male, 25-30
  • 8.0

    Fabulous

    26 Jun 2021
    While the staff was really friendly and the hostel was clean, the beds seemed to have been stuffed in for the sake of it. I had a top bunk where I couldn't even sit because of the diagonal roof. There was no plug point to charge for each bed. I had to sit by the bottom bunk to charge my gadgets. These little things that actually do matter weren't kept in mind. In terms of the environment, I believe that there were no activities due to the covid 19 restrictions.
    India, Female, 25-30
  • 4.6

    Rating

    18 Sep 2021
    Very expensive for what it is... And no atmosphere. It's just expensive dormitories and that's all. Sounds familiar in the country.
    France, Male, 25-30
  • 4.3

    Rating

    01 Oct 2020
    Very stringent, not a friendly environment. Wouldnt recommend for younger travellers.
    Ireland, Mixed Group, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


Awards

  • 2019

    1st, Most Popular Hostels Galway

  • 2019

    Best Microsite

  • 2013

    10th, Worldwide Large Hostel

  • 2011

    3rd, Best Microsite

View all Award Winners

Sleepzone says

Sleepzone is located just off Eyre Square in the heart of the city, but also close to supermarkets (24-hour Tesco, LIDL, Marks & Spencers) and attractions such as the Galway cinema, bowling alley, the University (N.U.I.G.), the Town Hall and Black Box theatres. Many Hostelworld guests cite this friendly hostel's cleanliness and stylish facilities, including a newly-fitted, fully-equipped kitchen and common areas with free wi-fi, great selection of books and art of Irish and international interest. Rooms are ensuite and there are large communal bathrooms, a patio and TV room. Guests can avail of towel hire, free maps, discount passes for restaurants, bars and clubs, as well as tickets for local tours, city walking tours and pub crawls.

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