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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 4 weeks prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Cancellations of groups must occur at least 1 month prior to arrival, after this time a penalty of 1 nights charge may apply. In the case of No Shows the beds held will not be refunded. For reduction in numbers, we will accept reduction in numbers any time up until 1 month prior to arrival, after this time if the beds are resold a charge will not apply. less a 20 % admin fee.

Additional Terms and Conditions

All group members must read and sign house rules & may be asked to pay refundable security deposit.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Additional Info:

Groups under 18 to be accompanied by supervising adult(s).

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Sleepzone

Book more than 2 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews
We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Hostelworld says

Sleepzone is located just off Eyre Square in the heart of the city, but also close to supermarkets (24-hour Tesco, LIDL, Marks & Spencers) and attractions such as the Galway cinema, bowling alley, the University (N.U.I.G.), the Town Hall and Black Box theatres. Many Hostelworld guests cite this friendly hostel's cleanliness and stylish facilities, including a newly-fitted, fully-equipped kitchen and common areas with free wi-fi, great selection of books and art of Irish and international interest. Rooms are ensuite and there are large communal bathrooms, a patio and TV room. Guests can avail of towel hire, free maps, discount passes for restaurants, bars and clubs, as well as tickets for local tours, city walking tours and pub crawls.

Property Description

WINNER - Most Popular Hostel in Galway City in - 2019 (Hostelworld.com).

Friendly, clean, safe and central with great facilities – and always great value for money (FREE internet and Wi-Fi enabled rooms, FREE Tea and Coffee all day, FREE safes by Reception with your own padlock).


ABOUT SLEEPZONE

We’re located right in the centre of Galway – but not in the noisiest part. All the action is around the corner – but it’s not outside our front door. We’re just 100 metres from Eyre Square and three minutes’ walk from the two main bus and train depots.

We have the best facilities by far of any hostel in Galway:

- We've a huge, newly re-fitted and fully-equipped self-catering kitchen and dining area, plus our great TV lounge with HD TV and a large selection of Irish interest movies and popular DVDs.
- We also have quieter, snug reading lounges with extensive libraries of travel books, books of Irish interest and other subjects.
- We provide complimentary self-service tea/coffee all day
- Free safes for valuables are located by Reception (just bring along your own padlock, or you can purchase one from Reception)
- Our self-service laundry room features coin laundry, ironing and other services, (with laundry detergent provided for free).
- We offer free internet (with PC terminals for guests) and free Wi-Fi
- Almost all rooms (incl. dorms) are en suite with own private bathroom, and there are extra bathroom facilities on each corridor.

Sleepzone is the best-located hostel for NUIG, cinemas and shopping, Black Box venue, Town Hall Theatre and most of Galway’s best attractions.

Not only are we a great base for Galway – but we’re also great base for the wider West of Ireland: our partners offer discounted tours to The Cliffs of Moher & Connemara. They go every morning with pick-up at our front door.

Our staff are a mix of local and backpacker staff and they can give you the best of local and touristic perspectives on what’s on in the city and what to do and where to go in the West of Ireland . Our staff have insider knowledge which they can customise to your requirements; whether you’re looking for a crazy pub or a cosy pub, some Irish music or theatre, a comedy show – or some historical or cultural information.

Come and see for yourselves why Sleepzone has been consistently voted one of Ireland and Europe's (and in 2013 the World's !) leading hostels for the last fifteen years. View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.2

  • Location 9.3

  • Staff 9.3

  • Atmosphere 8.3

  • Cleanliness 8.4

  • Facilities 8.4


Latest Reviews

  • 10.0

    Superb

    27 Sep 2022
    I am an English cyclist, who made a lot of demands on the staff (mainly due to a change in my travel plans caused by a rail strike in the UK). I was very impressed with the professionalism and the patience of the staff who went out of their way to help and accommodate me despite all the aggro I caused them. A special thank you to Conor, the guy on the front desk, who was incredibly kind and helpful. Thanks, mate
    England, Male, 41+
  • 10.0

    Superb

    17 Sep 2022
    Wonderful place to stay
    USA, Male, 18-24
  • 10.0

    Superb

    17 Sep 2022
    My experience staying at the Sleepzone for just one night was phenomenal! The place was very welcoming aswell as staff I couldn’t be any happier, very pleasant! Beds were cozy people were very lovely that you’d meet there. Thanks again!
    Ireland, Female, 25-30
  • 10.0

    Superb

    14 Sep 2022
    I've been in a lot of hostels before, but in Sleepzone there's the best staff ever! Everything is clean, you have free tea or coffee whenever you want, they help you in every doubt you may have, there's a nice patio area, a big kitchen and a very nice and calm area with sofas and books if you want to be in a quiet place to relax. Congratulations to everyone working there, you guys are a great team full of great people
    Spain, Male, 25-30
  • 10.0

    Superb

    03 Sep 2022
    I think since the kitchen is far from the bedrooms, it could always be open. It was frustrating to buy food and not be able to do it because it was 00:10am
    Brazil, Female, 31-40
  • 9.7

    Superb

    16 Sep 2022
    Very nice, clean and neat hostel. Especially the staff was kind, outgoing and helpful. There was no issue that was a big deal to them.
    Czech Republic, Male, 31-40
  • 9.1

    Superb

    25 Aug 2022
    Stayed here because my previous hostel was full. There seem to be lots of large groups at this hostel which is fine but can make the common kitchen quite hectic around dinner time. Great amenities and pretty good dorms.
    Germany, Female, 25-30
  • 9.1

    Superb

    24 Aug 2022
    Good Hostel people were nice rooms were clean and it’s well located.
    France, Male, 18-24
  • 7.1

    Very Good

    23 Aug 2022
    The stay was great and the staff was nice. But the only thing was you have check out at 10 am which is too early.... Could allow a little later check out time like 12pm which is normal.
    India, Female, 25-30
  • 6.9

    Good

    02 Sep 2022
    The hostel was okay but kinda overpriced in my opinion (though all of the hostels in Galway honestly are). The rooms were decent and even though I stayed in an 9 bed dorm, still pretty spacious and quiet. The bathrooms were not really clean and the shower doors of the women’s common bathroom were clear (what the f***), so you could see right through it. Overall it was an okay stay, but I probably wouldn’t choose it again.
    Germany, Female, 18-24
Read all reviews

Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Adaptors
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Flexible NRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Fax Service
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
Entertainment
  • Board Games
  • DVD's
  • Wi-Fi


Awards

  • 2019

    1st, Most Popular Hostels Galway

  • 2019

    Best Microsite

  • 2013

    10th, Worldwide Large Hostel

  • 2011

    3rd, Best Microsite

View all Award Winners

Sleepzone says

Sleepzone is located just off Eyre Square in the heart of the city, but also close to supermarkets (24-hour Tesco, LIDL, Marks & Spencers) and attractions such as the Galway cinema, bowling alley, the University (N.U.I.G.), the Town Hall and Black Box theatres. Many Hostelworld guests cite this friendly hostel's cleanliness and stylish facilities, including a newly-fitted, fully-equipped kitchen and common areas with free wi-fi, great selection of books and art of Irish and international interest. Rooms are ensuite and there are large communal bathrooms, a patio and TV room. Guests can avail of towel hire, free maps, discount passes for restaurants, bars and clubs, as well as tickets for local tours, city walking tours and pub crawls.

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