Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

3 days prior to the arrival date.

The following group types are not accepted by this hostel: Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Step Inn Guest House and Hostel

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Awesome Cleanliness
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Property Description

There are two things we are proud of here at Step Inn.
First, is our excellent location. We are situated in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance. In this area is the busy China Town(10 mins), street food heaven Jalan Alor(10 mins), the best bar street in town Changkat(10 mins), shopping central Bukit Bintang(15 minutes), and the famous Petronas Towers(30 mins). We are also a few minute walk to the local metro(LRT), airport shuttle(Star Shuttle), and one of the central bus terminals(Pudu Sentral), so you can easily plan your next destination.

The second thing we pride ourselves in, is our hospitality. We do our best to establish, a warm homey environment. The moment you walk in the door, you are considered part of the family. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia’s capital city.

For being a budget guest house we do provide a couple perks that you won’t find in many places located in the Golden Triangle. We have many types of rooms available, double-ensuite, double, single, family, and dormitory beds. All rooms are clean, with a window and fan, except our ensuite, which comes with A/C. On check in we provide you with a fresh towel(all rooms) & free roll of toilet paper(for single, double, en-suite, & family rooms only). In the morning, there is a free simple breakfast, with all day coffee and tea, that will help you get started so you can begin your tour of this great city. We provide 24 hour reception, same-day laundry service, and free WiFi in all the rooms, so you can stay connected at all times or get help at any hour.

So, if you are looking for a homey budget guest house, with an excellent location, great knowledgeable staff, and nice facilities, please Step Inn.

***Age Limits for Dorm Room***

For any guests above 50 years old (including 50 yrs), please book into Private Room; bookings into Dorm room will be treated as Invalid. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 9.1

  • Staff 9.0

  • Atmosphere 8.1

  • Cleanliness 7.5

  • Facilities 7.9

Latest Reviews

  • 10.0


    20 Apr 2019
    Really beautiful staff. Shared a private room with two other people... room didn’t get cleaned once out of the 4 nights there. However this place has an amazing vibe about it, very home like feels. So the room situation did not matter. Really good outdoor space to chill, perfect location. Nice hostel cat. Always a hot shower and always toilet paper available! Couldn’t recommend more.
    Australia, Female, 18-24
  • 9.7


    20 May 2019
    I really liked this hostel, amazing value yet a comfy bed, AC, good location 10 mins from a LRT station and two minutes from a great Indian restaurant (Sri Ganesha). The staff were friendly and informative, we were given towels and recommendations and there was a good atmosphere at the hostel. 100% would stay there again
    England, Couple, 18-24
  • 9.1


    02 Jun 2019
    WiFi was really good. Give you towel and simple toast breakfast.
    South Korea, Female, 18-24
  • 8.9


    08 May 2019
    Top & great value.
    England, Male, 41+
  • 8.6


    16 May 2019
    Good value for the money. No frills but it gets the job done. The rooms were small but clean and had lockers. The staff were really nice and friendly. My favorite part was that it was about a 5 minute walk from KL Eco Park. The outdoor common area was also a nice place to sit and drink coffee in the morning.
    USA, Female, 18-24
  • 8.6


    09 May 2019
    Great hostel would stay again
    England, Female, 18-24
  • 8.3


    01 Jun 2019
    Location is good, near train station. Staff was kind and helpful. Breakfast is simple (bread, jam and butter), coffee and tea available all day. The room is okay, air con works fine, towel is provided. Locker inside the room is provided.
    Brazil, Male, 18-24
  • 7.4

    Very Good

    28 Apr 2019
    Good place to stay for a few nights. Street food, bars and mall within walking distance.
    Australia, Male, 25-30
  • 7.1

    Very Good

    04 Jun 2019
    Comfy place with friendly & welcoming staff. Location is great, 5 min walk to china town and food places. Not as clean as I expected but offers many facilities (laundry & breakfast) Worth the price
    France, Female, 18-24
  • 6.9


    20 May 2019
    The sell by date for this place expired at least six years ago. It is a glorified dump. The soviets built better places than this concrete box. There is no nice way to say this, it is a blot on Kuala Lumpur and should be demolished straight away. Pay a bit extra and get better digs. Cheap in this case means the pits
    Ireland, Male, 41+
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  • Free Breakfast
  • Free City Maps
  • Free WiFi
  • Linen Included
  • Towels Included
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Reception
  • 24 Hour Security
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities
  • DVD's
  • Foosball
  • Wi-Fi