Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

Opened in April 2016, Step Inn Too is a fun, social hostel that is located in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance. You're guaranteed to have a great time and make friends.

Our 2, 4, 8 & 22 bed air-conditioned dorms are complete with individual lockers and a power-plug for every bed and high-speed Wi-Fi. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia’s capital city. Guests can also leave their luggage before check-in. We have 24hours reception desk so you can come to Step-Inn anytime. Our staff will ensure that you have a pleasant stay with us.

***Property Policies & Conditions:

1. Check-in Time: 14:00.
2. Check-out Time: 12:00 noon.
3. Payment: Cash only upon arrival.
4. Key-deposit RM30 per key refundable deposit will be charged upon check-in
5. Cancellation Policy: Up to 1 night advance notice before the arrival date is required.
6. Age Restriction: The minimum age to stay at the hostel is 18 years old.
7. No smoking.
8. Please look after your personal belongings. We won't take responsibility for any loss, theft or damage to any guest property whatever the cause.
Please take note that we are a backpacker's hostel. All the facilities are on a sharing basis. Our place might not be suitable for anyone who is not used to the backpacking experience. View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.1

  • Location 8.6

  • Staff 8.3

  • Atmosphere 8.0

  • Cleanliness 7.7

  • Facilities 7.3


Latest Reviews

  • 10.0

    Superb

    22 Jan 2020
    Great and friendly staff and a guard dog ! Very nice and chilled place.
    Australia, Female, 25-30
  • 9.4

    Superb

    20 Feb 2020
    I suggest getting the 4 person room if they are not busy they will put you in a two-person room. The rooms are a little small and not air-conditioned! and the wall outlets are little too far away. But everything is clean and the staff is friendly, no food but you can bring your own and put it in the fridge, showers for actually hot the lounge area downstairs is where you want to be. Very good place to stay
    USA, Male, 25-30
  • 9.1

    Superb

    15 Jan 2020
    Tip. Book for sure the 22 beds. Its actually 2 beds per room and the toilets are in the same floor (the basement). Otherwise its tiring the ups and downs with the stairs. And now the big complaint. When i checked in late in the night, the staff guy said nothing about the hostel. e. g The door of the room is opened with the key in the opposite when its locked from inside. This led to a misunderstanding with a staff member and made me feel bad. All in all go for it, it is money value.
    Greece, Male, 31-40
  • 8.3

    Fabulous

    03 Feb 2020
    So far a ok Guesthouse, the location is good, at the PUDU Bus Station, only in some private rooms upstairs you hear the traffic noise all the time. Its also good there to meet other Travelers
    Germany, Male, 41+
  • 8.0

    Fabulous

    24 Feb 2020
    Poor WiFi. Like super poor. But everything else was good, not great but quite good.
    England, Male, 18-24
  • 7.4

    Very Good

    24 Feb 2020
    The staff are really nice. The guests in the 22 bed dorm all share one floor, but each bunk bed is in its own tiny room with a door - offering more privacy than expected. However, there is a gap above each door so the aircon can flow through. You can here the noise from all other guests, including the common area and traffic. The air con did not flow inside my room very well so it was quite warm. There is a chance that you may get moved from the dorm you selected to the 22.
    Australia, Couple, 25-30
  • 7.4

    Very Good

    24 Jan 2020
    A very clean hostel and friendly staff. Minus points for constantly wet toilets (toilet and shower combined) and the rooms, which all have a big space above the door. If there is one heavy snorer in a room, everyone on the whole floor will hear him.
    Liechtenstein, Female, 18-24
  • 5.1

    Rating

    07 Mar 2020
    Social atmosphere, near china town and lots of bars. A good party hostel. However Toilets without seats. Dorms with holes in the walls so very loud when people come in late. Bins not emptied. A member of staff did not remember taking my deposit, even though there appeared to be cctv they could check, they did not seem to care. I missed several busses waiting for the situation to be resolved. It never was and they kept my deposit that was worth as much as two nights stay there.
    England, Male, 25-30
  • 4.9

    Rating

    28 Feb 2020
    The staff was rude and unwelcoming. Check in took 45 mins. I booked a 4 bed dorm, but was put into 2 bed without explanation. THERE WAS NO AC in the room. Lockers don't have locks. They don't rent or sell locks. Their ''knowledgeable'' staff advised a guest to check google when he asked a simple question. They were playing super loud music at 12 at night and when I said that many people are sleeping I was obnoxiously told ''sorry for the people sleeping'' and the music continued.
    Lithuania, Male, 25-30
  • 4.0

    Rating

    02 Mar 2020
    We booked a 4person dorm. After we had done the payment he took us to a 22bed dorm, and told us the 4bed dorm wasn’t available. Disappointed not getting what we paid for. And also spending money on transportation to the hostel. Moved to another hostel straight away.
    Norway, Male, 18-24
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Facilities

Free
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Security Lockers
Services
  • 24 Hour Reception
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities


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