Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Opened in April 2016, Step-Inn Too is fresh and clean guesthouse that is located in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance.

Our 2,4, 7 & 22 bed air-conditioned dorms are complete with individual lockers and a power-plug for every bed and high-speed Wi-Fi. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia’s capital city. Guests can also leave their luggage before check-in. We have 24hours reception desk so you can come to Step-Inn anytime. Our staff will ensure that you have a pleasant stay with us.

***Property Policies & Conditions:

1. Check-in Time: 14:00.
2. Check-out Time: 12:00 noon.
3. Payment: Cash only upon arrival.
4. Key-deposit RM30 per key refundable deposit will be charged upon check-in
5. Cancellation Policy: Up to 1 night advance notice before the arrival date is required.
6. Age Restriction: The minimum age to stay at the hostel is 18 years old.
7. No smoking.
8. Please look after your personal belongings. We won't take responsibility for any loss, theft or damage to any guest property whatever the cause.
Please take note that we are a backpacker's hostel. All the facilities are on a sharing basis. Our place might not be suitable for anyone who is not used to the backpacking experience. View House Rules

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Reviews & Ratings

  • Value For Money 8.9

  • Security 8.5

  • Location 9.0

  • Staff 8.8

  • Atmosphere 8.8

  • Cleanliness 8.3

  • Facilities 8.4

Latest Reviews

  • 10.0


    15 Jun 2019
    I loved my stay here! I was a little worried about it being a party hostel, but the staff made sure that every night was fun but never too crazy. Great location- you can easily walk to restaurants, bars, Chinatown, the park, and many other attractions. There's free water, coffee and tea, and A/C (so necessary in KL!!). I was in the 22 bed dorm, but each bunk is separated with a curtain so it feels super private. Honey and the staff made me feel like part of the family and I will gladly return!
    Canada, Female, 25-30
  • 10.0


    07 May 2019
    Love this hostel. I always stay here when in KL. The staff is great, clean facilities and great location.
    Canada, Female, 25-30
  • 9.7


    08 May 2019
    Second time I stayed here and would totally do it again! Lovely staff, nice atmosphere and good facilities. I had an inconvenience with the other step inn though, some friends mistakenly went there to pick me up and the staff and a guest were super rude to them. So def stay at THIS Step Inn ♥️
    Argentina, Female, 25-30
  • 9.4


    07 May 2019
    The hostel is pretty cool for what you pay, people is nice and you feel like home... or better. Some staff is really helpful and have good talking and hosting. Some of them NOT. I would come back for sure
    Mexico, Female, 25-30
  • 8.9


    15 Jun 2019
    Nice receptionis! !!! Couldn't find a kitchen tho
    England, Male, 31-40
  • 8.9


    28 May 2019
    Muy bien ubicado. Buen ambiente, pero efectivamente un "party hostel", si quieren estar tranquilo sin ruido no lo recomiendo. Hay gente dando vuelta hasta altas horas de la madrugada y para ir al baño hay que cruzar por la zona común. Pero el personal y ambiente buena onda, muy inclusivo para ir de fiesta. Bien ubicado, caminando a casi todas las atracciones del centro
    Chile, Female, 25-30
  • 8.6


    18 May 2019
    free water refills:) really nice location and beds etc. some staff were a bit creepy and others made us feel a bit like an inconvience a lot of the time- was still a decent place just kind of killed the atmosphere a bit
    England, Mixed Group, 18-24
  • 8.3


    17 May 2019
    Good facilities for the price. Really friendly staff. The only thing I didn’t like was loud music.
    Brazil, Female, 25-30
  • 5.4


    11 Jun 2019
    Es war okay für das Geld. Wir hatten unser eigenes Zimmer, das war ziemlich cool.Die AC war allerdinds IM Flur und dank eines Lochs in der Wand war es auch in unserem Zimmer kalt. Der Abreisetag war nicht so toll. Wir hatten unsere Reisepässe als Pfand hinterlegt, allerdings bekam der gute Junge den Safe nicht auf und fragte uns ob wir ohne Pass fahren wollen. Er fragte irgendwann einen angetrunken Hostel Gast ob er ihn den Safe aufmachen kann. So bekamen wir unsere Pässe verpassten aber den Bus
    Germany, Couple, 25-30
  • 3.1


    18 May 2019
    Do NOT go to that hostel if you’re a female solo traveller. The manager, Warren, has been inappropriate with many girls (including me). He will not stop even if you explain him how uncomfortable he makes you feel. If you’re lucky he will even lie to you about rooms rates and then charge you more. I don’t understand what this guy is still doing there. If you’re still keen to go after this then you should know that the dorm downstairs (Deluxe 22 bed) is FREEZING cold. Volunteers were nice though.
    France, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities