Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Business Trip, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Opened in April 2016, Step Inn Too is a fun, social hostel that is located in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance. You're guaranteed to have a great time and make friends.

Our 2, 4, 8 & 22 bed air-conditioned dorms are complete with individual lockers and a power-plug for every bed and high-speed Wi-Fi. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia’s capital city. Guests can also leave their luggage before check-in. We have 24hours reception desk so you can come to Step-Inn anytime. Our staff will ensure that you have a pleasant stay with us.

***Property Policies & Conditions:

1. Check-in Time: 14:00.
2. Check-out Time: 12:00 noon.
3. Payment: Cash only upon arrival.
4. Key-deposit RM30 per key refundable deposit will be charged upon check-in
5. Cancellation Policy: Up to 1 night advance notice before the arrival date is required.
6. Age Restriction: The minimum age to stay at the hostel is 18 years old.
7. No smoking.
8. Please look after your personal belongings. We won't take responsibility for any loss, theft or damage to any guest property whatever the cause.
Please take note that we are a backpacker's hostel. All the facilities are on a sharing basis. Our place might not be suitable for anyone who is not used to the backpacking experience. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 8.6

  • Location 8.9

  • Staff 9.1

  • Atmosphere 8.6

  • Cleanliness 8.6

  • Facilities 8.1

Latest Reviews

  • 10.0


    06 Jan 2020
    What a lovely hostel! The staff were so welcoming and the guests were very sociable! I have loved my stay here so much. The staff are very knowledgeable about the area and the recommendations for food were incredible. Thank you for a great stay! I will be coming back for sure!
    England, Female, 18-24
  • 10.0


    09 Dec 2019
    I really liked this place. Unfortunately, I was only staying one night and passing through but for the price I paid I felt like I got a lot of good value. The staff was super friendly in the atmosphere was really cool. I wished I had a few more days to spend here! P.S. thanks for the food recs!!
    USA, Male, 25-30
  • 9.7


    20 Dec 2019
    Absolutely nothing bad to say about this hostel! Amazing staff, great atmosphere (both chill/ party mood), very clean, solid aircon, nice shared spaces, very good value for money, location right next to chinatown, night markets and bar street (Changkat)! Met some amazing people, staff is super friendly and helpful :) Only thing missing is a kitchen but they have hot drinks, cutlery, plates and a microwave so you can still prepare some simple food. Gonna miss you guys!!
    Belgium, Male, 18-24
  • 9.7


    02 Dec 2019
    Stayed extra nights just for the people. They were so kind and open and fun- stuff and guests together so it’s great for solo travelers. I had a dorm bunk which was a bunk bed in an enclosed room separated by a curtain: very private even while next to a common space on the dorm floor (separate from the chill space upstairs by the desks). Come here they’re great!!
    USA, Female, 18-24
  • 9.4


    28 Nov 2019
    Stayed for one night but enjoyed the facilities and helpfulness from the staff, really friendly people they were! The games at night was enjoyable too!
    Vietnam, Male, 18-24
  • 9.1


    15 Jan 2020
    Tip. Book for sure the 22 beds. Its actually 2 beds per room and the toilets are in the same floor (the basement). Otherwise its tiring the ups and downs with the stairs. And now the big complaint. When i checked in late in the night, the staff guy said nothing about the hostel. e. g The door of the room is opened with the key in the opposite when its locked from inside. This led to a misunderstanding with a staff member and made me feel bad. All in all go for it, it is money value.
    Greece, Male, 31-40
  • 8.3


    29 Dec 2019
    The hostel itself is in a good location for Bukit Bintang shopping district. I had a private room to recover from an illness, the beds were not comfy, the pillows where lumpy, you were allowed food in your room but drinks are not permitted, apart from water. All in all it was an okay hostel, good for me recovering because it was cheap for a private room. Nothing bad but just uncomfortable, (Might be due to illness)
    England, Male, 18-24
  • 7.4

    Very Good

    02 Jan 2020
    Advertise and take payment for 4 bed dorms but don't offer so myself and my two friends (all female) were told we could go in 2 two bed rooms one of which would mean one of us would be with a stranger (a man) in a very small, windowless room. Staff member was able to move one of us into a large room and was helpful with this. Writing this to warn future guests who may be unaware or unhappy with such a situation.
    Scotland, Couple, 18-24
  • 5.7


    14 Jan 2020
    I reserved a 4 person room and was put in 2 person room with one guy (in his underwear) which I didn't feel comfortable with though no issues ensued. No AC in the bedroom only a small opening in the ceiling to let AC in from the hallway, it was hot. Bed sagging but comfortable. Staff upon arrival seemed unmotivated to assist and tired. offer of place to lock my valuables and they were out of clean towels in the am. Overall a very low budget place, ok for a night to sleep.
    USA, Female, 41+
  • 5.1


    31 Dec 2019
    Open drain at front entrance where they have benches for socialising, but it sticks and has rats. The bins in the kitchen only seem to be emptied in the morning and could really do with being emptied more often as they smell. The kitchen area in general only seemed to be cleaned once a day, and it was always at 9/10am when people were having breakfast/coffee so they'd be sweeping and mopping around you. Would make more sense to get this done earlier before guests start to wake up.
    Ireland, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities