Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, Business Trip, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Opened in April 2016, Step-Inn Too is fresh and clean guesthouse that is located in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance.

Our 2,4, 7 & 22 bed air-conditioned dorms are complete with individual lockers and a power-plug for every bed and high-speed Wi-Fi. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia’s capital city. Guests can also leave their luggage before check-in. We have 24hours reception desk so you can come to Step-Inn anytime. Our staff will ensure that you have a pleasant stay with us.

***Property Policies & Conditions:

1. Check-in Time: 14:00.
2. Check-out Time: 12:00 noon.
3. Payment: Cash only upon arrival.
4. Key-deposit RM30 per key refundable deposit will be charged upon check-in
5. Cancellation Policy: Up to 1 night advance notice before the arrival date is required.
6. Age Restriction: The minimum age to stay at the hostel is 18 years old.
7. No smoking.
8. Please look after your personal belongings. We won't take responsibility for any loss, theft or damage to any guest property whatever the cause.
Please take note that we are a backpacker's hostel. All the facilities are on a sharing basis. Our place might not be suitable for anyone who is not used to the backpacking experience. View House Rules

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Reviews & Ratings

  • Value For Money 8.8

  • Security 8.3

  • Location 8.8

  • Staff 8.7

  • Atmosphere 8.2

  • Cleanliness 8.3

  • Facilities 7.8

Latest Reviews

  • 10.0


    14 Oct 2019
    Loved this hostel! Met some really cool people to hang with. It’s a perfect hostel for solo travellers. Thank you soooo much for a great stay!
    England, Female, 18-24
  • 10.0


    14 Sep 2019
    Great hostel to chill and get to know some people. Staff is great and tries to do anything to give you a good experience. Staff member Marina was knowledgeable about the area and was always helpful. The rest of the staff is amazing as well. Booked for one night, but kept returning to this hostel for many more nights. Nice location and next to the bus station to get to and from the airport. Would recommend anyone to stay here. Thanks everybody and until soon! PJ
    Netherlands, Male, 18-24
  • 9.4


    10 Oct 2019
    Had a lovely stay, really enjoyed that there were no bunk beds in the dorm I stayed in but very strong/uncomfortable a/c over one (my) bed. Staff were really friendly. It couldn’t have been easier or cheaper to get to and from the airport via the bus. Chinatown was less than 10 minutes walk so great location to use as a base. Showers very good but just a bit irritating to have to walk downstairs to the main reception if you want to use the bathroom. Would definitely stay here again if I’m in KL.
    Ireland, Female, 25-30
  • 9.4


    03 Oct 2019
    had a fantastic stay here, my first time and definitely wont be my last the staff were all really friendly and helpful to my needs the other people staying here were really welcoming as well, felt like home
    England, Female, 31-40
  • 9.4


    02 Oct 2019
    love love love this hostel great vibe, everyone is so friendly such a welcoming atmosphere, i made new friends and the location is perfect, cant wait for the next time im back
    USA, Female, 25-30
  • 9.4


    24 Aug 2019
    Okay so it's cheap, there are parties (together with another hostel), fun staff, and the 22 person dorm is still split into small 'rooms' for 2 persons. Will definitely be back the next time that I'll be hopping around in KL!!
    Belgium, Male, 18-24
  • 9.1


    16 Aug 2019
    Really great value for money place. Pretty good atmosphere most days. Great staff. I recommend the place:)
    Australia, Male, 18-24
  • 8.6


    29 Aug 2019
    Great location, 22 sounds daunting but its separated into different rooms so its basically 2, co that's cool.
    USA, Mixed Group, 18-24
  • 7.4

    Very Good

    11 Oct 2019
    Good area and price. However, there's no AC in the rooms. They have AC going in the hallways and the walls of your room stop short of the ceiling to let the air in. This doesn't really work. It also means you can hear what everyone else is doing in their rooms. Not great when trying to sleep.
    Canada, Female, 25-30
  • 6.0


    20 Aug 2019
    Water heater is not working
    Malaysia, Male, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Tea & Coffee Making Facilities