Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description


The Hat Madrid is the first Boutique Hostel in town. Located in a mansion in the best tourist area in the Plaza Mayor, 3 minutes walk from the Puerta del Sol, Gran Via and La Latina.

Offers private and shared rooms, for girls, families and groups of friends. All rooms have a magnificent natural light, private or shared bathroom, air conditioning and WIFI generation.

We know how important is breakfast for travellers, so we offer a great breakfast for a small price. It has an outdoor terrace, solarium and spacious common areas.

We have Dual WiFi! you don't need to know the difference between 2,5 GHz and 5 GHz, you just have to enjoy it. Here, every access point has both channels, so you won't have any problems with the connection. Nor with the price, because it's free.

Waiters? Receptionists? Not here. Here we're all ambassadors of one of the prettiest and most amusing cities in the whole world. And we're all going to help you pick a route, a restaurant, or whatever you want. Just tell us how much is in your pocket, and let us organize the best plan for you.

Please note this hostel conditions:

Payment: We will take payment 48h before the date of arrival, starting at 00:00h. In case of a rejected credit card, you will have 24h to contact us and renew your card, otherwise your reservation will be automatically cancelled.

Cancellation policy: It is free up to 48h before the date of arrival, starting at 00:00h. In case of a late cancellation or No Show, you will be charged the entire stay and the booking will be automatically cancelled.

Credit card fraud: We carry on credit card preauthorisations from the moment we receive a reservation. It is an automatic transaction where we charge and refund a card with the amount that corresponds to your first night of stay. Please allow some time to get your transaction back as banks have sometimes delayed processes.

We reserve the right to refuse admission.

Our establishment has bunk beds and elevated beds in some of the rooms. This circumstance must be considered while staying with us, as well as the danger this may entail. So the client accepts it, thus rejecting any legal action against The Hat Madrid in the event of an accident.

We offer some individual rooms, which are rooms with bunk beds for one person only. They do not include towels, which can be rented at reception.

We don´t accept group bookings. Bookings for more than 8 people will be automatically cancelled without a refund of the Hostelworld deposit.

Modifications/cancellations are accepted by mail only.

Taxes included. No curfew. Sheets included. Towels for rent 2.5 Eur.

Guests under 18 years old must stay in private rooms; we won't allow children on shared dorms.

Stag/Hen parties groups are not allowed on the hostel.

Check in: 15:00

Check out: 12:00

24h Reception.

Low Cost Parking just 1 km away from the hostel. Three times cheaper than any other parking in the city center. Ask at reception! View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.6

  • Location 9.9

  • Staff 9.4

  • Atmosphere 9.0

  • Cleanliness 9.4

  • Facilities 9.0

Latest Reviews

  • 10.0


    17 May 2022
    Great location, the guy on reception working nights when I stayed was a really lovely genuine person and made me feel very safe. I hope he had a good birthday 🥳 The rooftop was lovely as was the cave. I would stay again for sure!
    England, Female, 31-40
  • 10.0


    17 May 2022
    We had never stayed in a hostel before, but I am afraid I will forever be holding up future hostels to the high standard set by The Hat Madrid. We loved the atmosphere here... a wonderful mix of all ages & very friendly. The lobby was always full of people sitting talking, working, or grabbing a drink at the downstairs bar. The rooftop bar was amazing! Lively and a beautiful view. Each night, a pub crawl started at the Hat, joined other hostels, and went out on the town! Clean, safe... loved it!
    USA, Female, 41+
  • 10.0


    16 May 2022
    everyone was very nice and let us know about all the fun stuff they offer. not the most quiet building but I haven’t stayed in one noise proof building in Spain yet lol! very clean, bright, and in a perfect location!!
    USA, Couple, 18-24
  • 10.0


    14 May 2022
    I absolutely loved my stay at the Hat! The staff was so kind & really helpful! They gave us tons of recommendations on things to do and were just overall really cool and sweet people. The location of the hostel really couldn’t be better, it’s in the middle of the city center so you’re able to walk almost everywhere you want to go. The bathrooms are really nice and clean and the beds are really comfy. Overall, I really loved my stay here and I would absolutely go back!
    USA, Female, 18-24
  • 9.7


    12 May 2022
    The place is just great. Well located, comfortable, good breakfast, it offers parties at the roof (without disturbing the bedrooms!). Wi-fi also works perfectly (I dad no SIM card the first few days and used it a lot without problem). Only thing that could be better are the showers. They should have a bigger space to rest your clothes while sowering.
    Argentina, Male, 25-30
  • 9.7


    10 May 2022
    I loved my stay here! The rooms were very clean and the location is awesome. Staff was very friendly and helpful.
    USA, Female, 18-24
  • 9.7


    04 May 2022
    super location, lovely receptionist.
    Brazil, Female, 18-24
  • 9.4


    11 May 2022
    The first thing i noticed there was the staff. They are there for you if you have any problems and are super sweet. The location is amazing, everything is in walkong distance. The only downside is at night if you book a room near the main street you might hear noise during the weekends and at night time.
    United Arab Emirates, Female, 31-40
  • 9.4


    10 May 2022
    Amazing hostel, super clean and love that it has a eco theme. Comfortable beds, free daily walking tour and evening activities (although the evening activity repeats each night - sangria followed by a bar crawl). Could improve by adding in some more variety such as yoga or day trips. The rooftop bar is so lovely, and is very quiet in the day so nice to chill
    Wales, Female, 25-30
  • 8.9


    05 May 2022
    Our stay at the Hat was absolutely fine for one night. I would say the worst part was the showers. They are really really small so you literally can’t take anything inside them. This meant having to like sort of ‘pop out’ to get your towel and clothes and I don’t know I found this really awkward I’m just glad no one came in whilst I was doing it. The roof top bar was amazing and good prices. Good vibes too. The atmosphere elsewhere was a bit dead but it depends on who’s there I guess!
    Wales, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Microwave
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Towels Not Included
  • Washing Machine
  • 24 Hour Reception
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Nightclub
  • Wi-Fi


  • 2017

    5th, Worldwide Large Hostel

  • 2016

    1st, Most Popular Hostels Madrid


  • 2016

    Worldwide Large Hostel

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