Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

The Hat Madrid is the first Boutique Hostel in town. Located in a mansion in the best tourist area in the Plaza Mayor, 3 minutes walk from the Puerta del Sol, Gran Via and La Latina.

Offers private and shared rooms, for girls, families and groups of friends. All rooms have a magnificent natural light, private or shared bathroom, air conditioning and WIFI generation.

We know how important is breakfast for travellers, so we offer a great breakfast for a small price. It has an outdoor terrace, solarium and spacious common areas.

We have Dual WiFi! you don´t need to know the difference between 2,5 GHz and 5 GHz, you just have to enjoy it. Here, every access point has both channels, so you won´t have any problems with the connection. Nor with the price, because it´s free.

Waiters? receptionists?…not here. Here we´re all ambassadors of one of the prettiest and most amusing cities in the whole world. And we´re all going to help you pick a route, a restaurant, or whatever you want. Just tell us how much is in your pocket, and let us organize the best plan for you.

Please note this hostel conditions:

Cancellation policy: 48h before arrival. In case of a late cancellation or No Show, you will be charged the first night of your stay.
Credit Card check: We may check your credit card details to avoid fraudulent reservations. If your card is not valid, we'll email you asking you for a new card, and you'll have 24 hours to provide it to avoid the cancellation of your reservation.
Check in from 15:00. 24h Reception. Check out at 12:00.
Payment upon arrival by cash, credit cards, debit cards. Taxes included. No curfew. Sheets included. Towels for rent 2.5 Eur.
Breakfast served for 4€. Padlocks for 2 Eur.
Free luggage for all our check ins. You can also store your luggage with us on your checkout. It is free until 4pm, and it is only 2€ per luggage piece from 4pm until midnight.
Low Cost Parking just 1 km away from the hostel. Three times cheaper than any other parking in the city center. Ask at reception!
Our guests must be 18 years old or over at the time of check in.
This property may charge the amount for the first night before arrival to the credit card. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.6

  • Location 9.9

  • Staff 9.6

  • Atmosphere 9.3

  • Cleanliness 9.4

  • Facilities 9.3

Latest Reviews

  • 10.0


    11 Oct 2019
    Really enjoyed this hostel! Would stay again!
    USA, Female, 25-30
  • 10.0


    10 Oct 2019
    The Hat is located at a happening area in Madrid. Had a great stay here. The staff is very helpful and Adrian(staff) was super helpful with all the queries we had. I would definitely recommend this place to anyone who would like to stay in Madrid. Would love to come back here again. Cheers!
    India, Female, 31-40
  • 10.0


    07 Oct 2019
    I had 3 nights at The Hat and can't really fault it at all. Helpful, friendly staff, great location. The overall atmosphere was friendly and activities like the travellers meet provided opportunities to get to know other guests without it ever feeling forced.
    England, Male, 41+
  • 9.7


    09 Oct 2019
    Amazing location, clean and modern facilities. One of my favourite hostels ever!
    USA, Female, 18-24
  • 9.7


    09 Oct 2019
    Great place, brings great people around. Amazing location and is in the middle of everywhere you would want or need to be. Would stay again in a heart beat. 1 issue. Laundry services. There is 1 washer and 1 drier - €4 each. I would take it to pressto and let them do it for the extra few euros. It’s a 5 minute walk away.
    Canada, Male, 25-30
  • 9.7


    07 Oct 2019
    Perfect location, situated between Crepisima and Casa Hernanz. Staff were friendly, the decor was very industrial chic/modern. The kitchen facilities could be better equipped, as I think there’s only a sandwich press and a microwave. The top bunk in the female deluxe suite is very close to the ceiling and whilst the lighting is cool, I feel like the hanging wires are not the most ergonomic or safe from an OHS point of view. The en-suite in the bathroom is quite small. Overall a good stay.
    Australia, Female, 25-30
  • 9.7


    06 Oct 2019
    It was a great stay at this hostel, I liked the location close to everything and the staff who were very nice and helpful!
    Croatia, Female, 18-24
  • 9.1


    07 Oct 2019
    Great hostel facilities & staff in a central location, would stay again.
    England, Male, 18-24
  • 8.9


    06 Oct 2019
    Hostel is in a great location in Madrid, friendly staff, nice rooftop bar and a lot of planned activities available everyday!
    China, Male, 25-30
  • 6.6


    07 Oct 2019
    A capitalist establishment making money at every turn , no free tea or coffee Has all facilities you need, kitchen etc. But utensils are limited and is small for the number of people No soap in bathrooms or towels There was a terrible atmosphere of bad vibes and banging things and people were not pleasant Lollipops on the pillow Beds were not made by staff, have to make your own. But were comfy and slept soundly Didn’t get to try the free food due to arrival time Not the best exp
    England, Female, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Breakfast Not Included
  • Common Room
  • Elevator
  • Hair Dryers For Hire
  • Hot Showers
  • Key Card Access
  • Meeting Rooms
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Wheelchair Friendly
  • 24 Hour Reception
  • Bicycle Hire
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
  • Nightclub


  • 2017

    5th, Worldwide Large Hostel

  • 2016

    1st, Most Popular Hostels Madrid


  • 2016

    Worldwide Large Hostel

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