Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description



10 mins walk to Bus Terminal 1 (Shuttle bus to airport & other cities)

5 mins walk to Main Local Bus Station

2 mins walk to Thalang Rd.(Sunday Walking Street & shops, restaurants and café).

15 mins by car to Rassada Pier

20 mins by car to Bus Terminal 2

A bit of local vibes & a lot of relaxation. Escape from the tourist area and experience the local life style & food with the neighbors. We are located in the heart of Phuket downtown nearby many restaurant, night market & bar. The building exterior & interior are inspired from Peranakan style which is the mixed between Portuguese & Chinese as in the olden days in Phuket.

We offers both private & dormitory styles. Comfortable large bunk bed with high ceiling & curtain for additional privacy for each bed. With extra-large locker under the bed, you can put all your luggage in side and lock it safely.
Common area & cafe are where you can relax, enjoy and hang out with other travelers/local people. View House Rules

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Reviews & Ratings

  • Value For Money 9.5

  • Security 9.4

  • Location 9.5

  • Staff 9.9

  • Atmosphere 9.2

  • Cleanliness 9.3

  • Facilities 8.9

Latest Reviews

  • 10.0


    07 Oct 2019
    Had a great stay at Neighbors. Lovely hostel to stay in the heart of Phuket town. Extremly friendly staff, always happy to help you out if you need anything. They re very easy to talk to and happy to have a chat with you anytime. I enjoyed the relaxing and quiet vibes of this place. Also a good spot to socialize and make new friends if you want to. Strongly recommend it !
    France, Male, 25-30
  • 10.0


    04 Oct 2019
    I loved my time here at the neighbors hostel! Giraffe and the staff are extremely helpful and nice, advising us where to go, place to eat, and everything else you can think of! The rooms have aircon and are a good size with nice beds. Good security throughout, awesome location in downtown phuket and great value for money!
    New Zealand, Male, 18-24
  • 10.0


    03 Oct 2019
    This place has an amazing homely feeling to it. Hostel is well-decorated and arranged/clean. Got to spend some nice peaceful time here. May and Jim were awesome hosts, always very helpful, and took special efforts to take guests to the local festival functions. Would definitely come back here again.
    India, Male, 25-30
  • 10.0


    14 Sep 2019
    Wonderful establishment, everything was super clean and the staff was extremely friendly (shoutout to Giraffe!). We stayed in a private room with the shared bath. It was fairly small but for the price we paid, we can’t complain. We were able to book everything through the hostels—elephant retirement home, ferries, etc.—so it was very convenient. Location is right in downtown Phuket (great markets), a ways from beach. Amazing value!
    USA, Couple, 25-30
  • 10.0


    05 Sep 2019
    Amazing. One of my favorites this trip. Invited us to family dinner for free
    England, Male, 18-24
  • 10.0


    05 Sep 2019
    Such a lovely hostel! May is so wonderful and helpful, made me feel very at home. It’s super close to the Old Town Main Street, Indy markets and the pier! Would definitely stay here again :)
    Australia, Female, 18-24
  • 9.7


    04 Sep 2019
    Very nice cute hostel with extremely friendly staff! Wish there was more counter space in the bathroom but it was nice hostel to spend the night with a cute cafe downstairs!
    USA, Female, 25-30
  • 8.9


    24 Sep 2019
    Lovely hostel, very clean and tidy, friendliest staff ive every met, always checking ul on how your stayy is going
    England, Male, 18-24
  • 8.6


    11 Oct 2019
    Wonderful hostel located at the right place to experience the town culture and have some time walking around the markets. I dont have enough words to appreciate the staff, all were very professional and very friendly and great guides. Luckily i have been here after 2 days of resort stay near the patong beach and really felt very short in 2 days time. Facilities are something which keeps varying with locations and price and i felt the bed and mattress can be better. Overall i really njoyed 😀
    India, Male, 31-40
  • 4.3


    11 Oct 2019
    New Zealand, Female, 25-30
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi