Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description



10 mins walk to Bus Terminal 1 (Shuttle bus to airport & other cities)

5 mins walk to Main Local Bus Station

2 mins walk to Thalang Rd.(Sunday Walking Street & shops, restaurants and café).

15 mins by car to Rassada Pier

20 mins by car to Bus Terminal 2

A bit of local vibes & a lot of relaxation. Escape from the tourist area and experience the local life style & food with the neighbors. We are located in the heart of Phuket downtown nearby many restaurant, night market & bar. The building exterior & interior are inspired from Peranakan style which is the mixed between Portuguese & Chinese as in the olden days in Phuket.

We offers both private & dormitory styles. Comfortable large bunk bed with high ceiling & curtain for additional privacy for each bed. With extra-large locker under the bed, you can put all your luggage in side and lock it safely.
Common area & cafe are where you can relax, enjoy and hang out with other travelers/local people. View House Rules

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Reviews & Ratings

  • Value For Money 9.6

  • Security 9.5

  • Location 9.5

  • Staff 9.9

  • Atmosphere 9.1

  • Cleanliness 9.3

  • Facilities 9.0

Latest Reviews

  • 10.0


    14 Aug 2019
    The best hostel! All the staff are so friendly and kind, they will help you with anything! Also the puppies are so CUTE! ❤️ will definitely stay again
    England, Female, 18-24
  • 10.0


    11 Aug 2019
    I had a wonderful stay here! I felt so welcomed and the staff are so lovely and make the effort to remember your name! This is the perfect place if you want to chill but still meet other travellers as you are encouraged to join in on activities in the evening. Very clean facilities and huge lockers. Food is also great. Thank you so much guys!
    Australia, Female, 25-30
  • 10.0


    10 Aug 2019
    The staffs were very friendly, super helpful especially Giraffe. She’s our favorite. We are deaf and the staffs made us feel so welcome.. We had a situation that came up and they immediately took care of us. Amazing hospitality. And their cafe is a good place to eat! Also..June, Jim, May, Pare, and Far were all awesome and friendly to us.
    USA, Couple, 25-30
  • 10.0


    03 Aug 2019
    One if not the best hostel in the Old Town area. They also have the best breakfast and coffee you can get around. Staff is super friendly shout-out to Moo and Giraffe! Also Big Mama for all the attention. There’s a few bars to enjoy around the neighborhood and a lot of things to do. I can’t emphasize enough how good the breakfasts are.. keep in mind that this is not a party hostel but you can have a good time around the area.
    USA, Mixed Group, 25-30
  • 9.7


    12 Aug 2019
    As you was through the door you’re hit with a wonderful aroma of flowers and beautiful boutique cafe. You are then greeted by May or giraffe the friendly and very helpful front attendance. The places is extremely clean with a common area and washer dryer. I only stayed one night since I had to catch a late flight but the second evening they hosted a bbq night. I ended up lending a hand to giraffe and big mama to making all 100 chicken and pork skewers. It was wonderful.
    USA, Male, 31-40
  • 9.7


    02 Aug 2019
    Had a great stay here, the staff really made it for us like 10/10 staff, particularly giraffe, big momma, n may. They were all very helpful, friendly, welcoming and just genuinely nice people. 10/10 would stay again and recommend to a friend
    England, Male, 18-24
  • 9.7


    01 Aug 2019
    Amazing stay with the friendly Neighbors Hostel! I loved the staff, they were super helpful, and the whole place is very cute and in a very boutique neighborhood! They gave me some great recommendations and it was a nice break from the busy Patong beach which I didn’t really love. I would definitely recommend The Neighbors and will likely be returning! (They also recommended me to the best massage I got in Thailand!!)
    USA, Male, 18-24
  • 9.4


    11 Aug 2019
    Really nice hostel! The cafe and common areas were beautifully designed! Wasn’t much of an atmosphere when I stayed but I was there in the off season and the hostel wasn’t full Bedrooms were very clean and spacious. The bathrooms were very clean and there were laundry facilities available. The staff were super friendly and knew a lot about the area - one of the landis recommended a great place for a massage and a facial! The cafe is very well priced and the chocolate chip pancake was delicious!
    England, Female, 18-24
  • 8.9


    04 Aug 2019
    Great stay. Nice chill place that is very close to the Sunday Night Market. Staff is very nice and helpful. Zirraffe was so sweet and played games with us when we were sitting outside. Enjoyed my stay.
    USA, Female, 25-30
  • 8.6


    29 Jul 2019
    Very friendly and accommodating staff - they were all very helpful in organising our boat and hostel transfer to Phi Phi Islands. Would definitely choose to stay there again.
    England, All Female Group, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi