Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description



10 mins walk to Bus Terminal 1 (Shuttle bus to airport & other cities)

5 mins walk to Main Local Bus Station

2 mins walk to Thalang Rd.(Sunday Walking Street & shops, restaurants and café).

15 mins by car to Rassada Pier

20 mins by car to Bus Terminal 2

A bit of local vibes & a lot of relaxation. Escape from the tourist area and experience the local life style & food with the neighbors. We are located in the heart of Phuket downtown nearby many restaurant, night market & bar. The building exterior & interior are inspired from Peranakan style which is the mixed between Portuguese & Chinese as in the olden days in Phuket.

We offers both private & dormitory styles. Comfortable large bunk bed with high ceiling & curtain for additional privacy for each bed. With extra-large locker under the bed, you can put all your luggage in side and lock it safely.
Common area & cafe are where you can relax, enjoy and hang out with other travelers/local people. View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.2

  • Location 9.3

  • Staff 9.8

  • Atmosphere 8.9

  • Cleanliness 9.3

  • Facilities 8.9

Latest Reviews

  • 10.0


    09 Jan 2020
    The staff were extremely friendly and helpful, helped us book activities and our ferry to Koh Phi Phi. The space was very clean and comfortable.
    Canada, Female, 18-24
  • 10.0


    17 Dec 2019
    This was mine and my boyfriend’s first experience of a hostel and honestly we wont ever be able to top it! From check in the staff were so friendly and welcoming, constantly giving us advice on what to do! It really was a great welcome into thailand after that huge flight! The food!!!!!! Eat there you wont regret it! The banana pancakes are insanely good
    England, Female, 18-24
  • 9.7


    11 Jan 2020
    Cute hostel, great location, staff is nice, some of their tickets for going other places are more expensive than booths that are on the same block - so just compare pricing!
    USA, Female, 18-24
  • 9.4


    16 Jan 2020
    My friend and I really enjoyed our stay here, the beds were comfortable and spacious, and the staff were very friendly. The location was also perfect in the centre of Phuket town.
    Australia, Female, 18-24
  • 9.4


    28 Dec 2019
    We really liked the services. The staff is very helpful and it's located in the centre of town. We stayed for one night but would definitely go back and stay again. Only problem was the showers, we had a little hot water situation. But overall really super!
    Botswana, Female, 18-24
  • 9.1


    25 Dec 2019
    Super clean, and the staff was the most helpful and hospitable that I have ever experienced. The location is walking distance to a bus hub and very accessible to Phuket Town. I would stay here again.
    USA, Female, 18-24
  • 8.9


    08 Jan 2020
    This is a lovely little hostel in Phuket! The staff are extremely friendly and helpful! They really go out of the way to make sure that you know where things are and give great recommendations! The food is amazing and so are the dorms, the beds are big and comfy! I would stay again!
    USA, Female, 25-30
  • 8.9


    03 Jan 2020
    The Neighbors is in a great location that is close to many markets, the airport shuttle and the mariner. Beds are comfortable and the hostel is kept clean. The staff are absolutely lovely, special mention to May and Giraffe who are so friendly and helpful. The only pitfalls was that the WiFi in the girls only room was slow and the room could get be a bit warm at times. Probably not the best hostel if you are looking for social events or need your own kitchen. I would stay there again.
    Australia, Female, 25-30
  • 8.9


    26 Dec 2019
    You first walk into a restaurant, which can be disorienting, but that is just the front part of the hostel. The staff (especially May and Giraffe) are very welcoming and help you any way they can. I needed help with some same day bookings and they jumped on the phone, no questions, to help me get my tickets. The beds in the 8 person dorm are very comfortable and the rooms have a/c. There isn't really breakfast offered, but if you want to eat at the restaurant in the front, the food is pretty goo
    USA, Male, 31-40
  • 8.6


    18 Dec 2019
    Well located, and staff extremely helpful The place was clean, the only downsides were: - showers a bit rudimentary - aircon in rooms was only on between 7 pm to 9 am
    Venezuela, Couple, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Breakfast Not Included
  • Cable TV
  • Card Phones
  • Ceiling Fan
  • Common Room
  • Dryer
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Washing Machine
  • Housekeeping
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Postal Service
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Wi-Fi