Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

You're about to discover the new generation of contemporary styled backpackers. Urban Pack is the trendiest and cosiest hostel in Hong Kong, designed for the modern day global traveller. Owned and operated by two friendly Canadians since 2013. In the spring of 2019, our hostel has completed a major renovation for all of the dated rooms and common areas. We drive to provide a better hostel experience to our fellow guests.
We have a wealth of amazing facilities with a fancy touch and Urban Pack is well equipped with high pressured massage showers, reading headlights, USB plugs, lockers, bed curtains for privacy, A grade mattresses, personal lockers, clean dorms, high-speed internet, a hotel security door lock system, 24 hours security,5 common areas with big screen TV, 3 iMac Stations and unlimited coffee and tea. In addition, we provide laundry service for a fee for our guests and you may reserve a fully equipped kitchen to hold your own dinner party.
We are also one of a few Hong Kong hostels that run tours and activities on a regular basis. Activities like free walking tour, hiking tour, night market tour and pub crawls are the highlights of our hostel.
Urban Pack is a licensed Guesthouse (General) under Office of The Licensing Authority in Hong Kong. View House Rules

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Reviews & Ratings

  • Value For Money 8.4

  • Security 9.1

  • Location 9.7

  • Staff 8.7

  • Atmosphere 7.9

  • Cleanliness 8.5

  • Facilities 8.2

Latest Reviews

  • 10.0


    26 Sep 2019
    Perfect location, super friendly host! Thanks for everything :)
    Austria, Female, 18-24
  • 10.0


    09 Sep 2019
    Urban Pack is definitely the best hostel I've stayed in - everyone is so friendly and always wanted to help, Albert on reception gave me loads of recommendations of places to go and how to get there. The rooms are tiny but this is just Hong Long living. The hostel has a TV room (with Netflix!) and kitchen area. The location is great, and its one of the cheapest hostels I found too - can't recommend it enough!!
    England, Female, 18-24
  • 10.0


    06 Sep 2019
    Staff is very friendly and helpful. Rooms are small but very comfortable and clean. Curtain and small lockers are available. Shared bathroom was also very clean. Location could not be better. Next to the mtr station, very close to many restaurants and 10 minutes away from the avenue of stars. I would definitely stay here again!
    Switzerland, Female, 18-24
  • 10.0


    05 Sep 2019
    The hostel was super cozy and in perfect location ! The guys in the reception were super welcoming and helpful !
    USA, Female, 31-40
  • 10.0


    04 Sep 2019
    One of the better hostels I’ve stayed in. Great location right in the centre of Tsim Sha Tsui, within walking distance to everything we needed. The bathrooms were always very clean and the shared spaces kept tidy. The staff were always so friendly and helpful (even when we were asking silly tourist questions!) and were happy to provide maps and directions to various places around the area. I will definitely be staying there again next time I come to Hong Kong :)
    Australia, Female, 25-30
  • 9.4


    07 Sep 2019
    Excellent place to stay for a few days in hong kong. Rooms and ammenities are quite small but i think that would be expected in a place like hong kong for the price you pay.
    Australia, Male, 25-30
  • 8.6


    09 Sep 2019
    Positives: -Clean/comfy bed in dorm -Great location -Kind/helpful front desk staff at check in Negatives: -evening staff watch loud videos late into the night making it very noisy so better to get a room not near lobby/checkin if possible
    Canada, Female, 18-24
  • 8.6


    30 Aug 2019
    I stayed for only two nights but really enjoyed my time here. It is very quiet and is in a good location in Tsim Tsa Tsui. This was actually my first hostel experience and I was pleasantly surprised at how convenient it ended up being! They sell bottled water at a low price and give you a map of local restaurants and activities.
    USA, Female, 18-24
  • 7.4

    Very Good

    16 Sep 2019
    Decent enough place in a good location, strong bleach smell throughout the hostel and not much of a social vibe
    Australia, Female, 18-24
  • 7.1

    Very Good

    21 Sep 2019
    Good location in Kowloon - not on main Hong Kong Island but easy to get over there. Comfy bunks and fairly clean but pretty dated and worn. Tiny room but standard for Hong Kong and fine for a few days. Shower was hot and air conditioner was excellent. Front desk staff varied in helpfulness but overall would recommend.
    New Zealand, Couple, 31-40
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
  • Self-Catering Facilities
  • 24 Hour Security
  • Currency Exchange
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • Games Room
  • PlayStation
  • Wi-Fi