Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

If cancelled up to 10 days in advance, cancellation is free. If the cancellation occurs less than 10 and up to 3 days in advance, 20 % of the balance will be charged. Any cancellations made later than 3 days in advance will be charged 40% of the balance.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, Business Trip, Stag/Hen/Bachelor Party If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Ventana Sur Hostal

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

¡ Welcome to Ventana Sur Hostal!

Home away from home...
We love it when travelers describe Ventana Sur that way as it is exactly what we try to be: a place for travelers who want to share with others in a decent but yet fun atmosphere, sometimes just chilling on the terrace or by the pool, sometimes exchanging on your traveling experience, sometimes reading a book, sometimes having dinner all together, sometimes sharing a barbecue with a glass (or a couple of bottles) of soda, wine or pisco, depending on the mood...
You are very much welcome if you are laid back, if you understand that you should bring earplugs if you want to go to bed at 10 pm but also that you should be enough respectful not to make too much noise at 2 am...

We are located a few blocks from metro St. Isabel, next to Bustamante Park in Providencia, at walking distance from the major tourist attractions (Bellavista, St. Cristobal, St. Lucia). It is a very safe neighborhood with restaurants, bars and supermarkets around.

The manager of Ventana Sur, Ivan, has been living in Santiago for...ever and the hostel has been running for 7 years so for sure we can give you all the information you need regarding our beloved Santiago.

Just so you know, our breakfast starts at 8:45 until everybody is up and includes:
- Bread
- Cereals
- Salami, cheese
- Butter, jam, peanut butter, dulce de leche
- Tea, coffee, chocolate powder, milk

Ventana Sur is open 24/7.

/Property reserves the right to preauthorize your card/ View House Rules

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Reviews & Ratings

  • Value For Money 9.3

  • Security 9.3

  • Location 9.1

  • Staff 9.2

  • Atmosphere 9.0

  • Cleanliness 8.7

  • Facilities 8.9

Latest Reviews

  • 10.0


    11 May 2019
    One of the best hostels I've stayed in. Ivan is working hard on making this place feel like home, and he is definitely doing a good job. Breakfest is great, everything is sparkling clean and the atmosphere is very layed back and social. A great place to relax and meet other travellers.
    Uruguay, Male, 18-24
  • 10.0


    26 Apr 2019
    I spent the first 4 days of my travels in this amazing hostel and I can’t think of a better way to have begun. Ivan, the owner was so lovely and the vibes at this place were unreal. I was quick to feel as though I was part of a family and I am so grateful for my experience there. No doubt I will be booking here every time I visit Chile. Thanks again Ivan. One love
    England, Male, 18-24
  • 10.0


    18 Apr 2019
    A good, safe, clean with great staff hostel 👍 ! 5 minutes away from metro station 🚉 which will take you all over the city at a reasonable price! I would recommend a stay here !
    England, Male, 41+
  • 9.4


    23 May 2019
    Great hotel with a great host. Friday night’s BBQ is with travelling for!
    Australia, Male, 31-40
  • 9.4


    09 May 2019
    Good location. Staff friendly and helpful. Nice communal vibe. Clean kitchen with enough utilities. Rooms clean and plenty of space.
    England, Female, 25-30
  • 9.1


    20 Apr 2019
    Nice location and friendly staff! I had to leave early in the morning and they prepared early scrambled eggs for me which was super nice. Also near supermarket which was good.
    China, Female, 25-30
  • 8.9


    17 May 2019
    Such a sweet little hostel! Ivàn is an all round great human, who creates a chilled comfy vibe at the hostel. It's bright and modern, quiet but still has a great atmosphere. I would absolutely stay here again
    Australia, Female, 31-40
  • 8.3


    19 May 2019
    This hostel was in a great location and had everything you need. Ivan, the owner, was very helpful and nice.
    USA, Female, 31-40
  • 8.3


    11 May 2019
    Great location and a very relaxed hostel with a homely feel. The hostel offers a free breakfast (which is sometimes a little late) and attracts fun and friendly people who spend alot of time getting to know each other, playing games, watching TV and drinking wine. There was only one hot shower but it was never a problem as the hostel is not too busy (but there was always people to hang out with).
    England, Male, 25-30
  • 7.7

    Very Good

    18 Apr 2019
    Great location in Barrio Italia. Calm hostel and friendly vibe. No breakfast one morning and showers are lukewarm. Not many outlets.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Towels Not Included
  • 24 Hour Reception
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Cafe
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • Wi-Fi