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Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Welcome to Viajero Santa Marta, only a few blocks away from the heart of the historic center, discover the city in a hostel inspired by the local culture and artisans of the area! During your stay, enjoy one of the biggest and few rooftop in the area. Enjoy the best view of the city and the mountains with a tropical cocktail in hand! Relax in the hot weather of the Caribbean coast and feel the afternoon breeze that cools it down. All our rooms have A/C and lockers.

Explore Santa Marta, one of the oldest cities of Latin America through our many local experiences. From diving in the Tayrona Park to cycling around the historic center of Santa Marta, visiting the Quinta de San Pedro Alejandrino, having a day escape to Minca, or just chilling at crystal clear beaches and enjoying the sunset from a sailing boat…We’ll make sure you enjoy the real Samarian experience, while meeting people from all around the world.

Stay in private bedrooms (double rooms, twin rooms, or a special studio suite) or, if you prefer a more laid-back scenario, go for a shared room. Enjoy our free daily activities or approach the front desk and book a tour to experience the local vibe!


Viajero Santa Marta Conditions and Policies:

Cancellation policy: 24 hours before arrival.
If you cancel your reservation 24 hours before your arrival, your deposit will be refunded to your payment card. If you cancel within 24 hours prior to your arrival or in the case of no-show, your deposit will not be refundable and the total of the first night of accommodation will be charged to your payment card. Please bear in mind that cancellations must be made directly in your reservation in your Hostelworld account.


Check in from 14:00 (In case of late arrival -after midnight-, please make sure to inform us via email or phone call.)
Check out before 11:00

We accept payment by cash (only in Colombian currency), credit cards and debit cards.
This property may pre-authorise your card before arrival.

Colombians and foreigners with more than 183 days in the country: must pay the additional 19% of IVA (added to the total cost of the stay and additional expenses)

Reception open 24/7.

Breakfast included for private rooms only, not dorms. Price: 10.000 COP View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.4

  • Security 9.8

  • Location 8.5

  • Staff 9.1

  • Atmosphere 8.3

  • Cleanliness 9.7

  • Facilities 9.2


Latest Reviews

  • 10.0

    Superb

    15 Feb 2020
    Perfect spot to relax in between outings. The rooms are clean and cool. Staff are all helpful and nice. Breakfast is cheap and includes options. I would stay here again.
    USA, Female, 25-30
  • 10.0

    Superb

    23 Jan 2020
    We went for the dorm option. They are set out in pods instead of bunk beds. Each pod has space for your belongings with it's own lamp, plug sockets and a curtain for privacy. And underneath theres secure lockers for your valuables. The restaurant serves great food. Breakfast is additional but v.cheap and worth it.The roof has a great pool and bar area to socialise. It was 10mins walk from Parque de Los Novios with restaurants and bars and 15mins walk to the market bus top for Tayrona park
    England, Couple, 25-30
  • 9.7

    Superb

    10 Feb 2020
    This is a well run, clean, happy place. No complaints.
    Canada, Male, 31-40
  • 9.7

    Superb

    31 Jan 2020
    Easily one of the nicest hostels I’ve ever stayed in. Felt more like a hotel at times. I saw one review that said the pods can get warm because of lack of air flow but I had no problem with that and slept great every night. The facilities are great, drinks are fantastic, and food is delicious. The staff is incredibly friendly and helpful. Shoutout to Carlos for being a huge help planning activities around Santa Marta. Stay at this hostel and take Carlos’ salsa class you won’t regret it.
    USA, Male, 18-24
  • 9.7

    Superb

    27 Jan 2020
    Very helpful and pleasant staff!
    Canada, Female, 25-30
  • 9.4

    Superb

    24 Jan 2020
    Extremely clean. Electronic watches that unlock the doors and lockers. 5k for a towel, hotel quality. Beds are in a grid and have privacy curtains, lights, and outlets plus a small area like a boxing ring apron where you can put things. Only 6 people to a bathroom which is nice. AC is great, wifi is great (first floor and rooftop). Organized events for people to do and get moving! Both nights I stayed there were dance classes available to participate in. Longer review w/pics on TripAdvisor.
    USA, Male, 25-30
  • 9.1

    Superb

    16 Feb 2020
    The hostel was really pretty and “pinterest”!!! Everything was super clean! Like, really clean!! The dorm were perfect and they also offer really good breakfast from 10 000 COP! It’s not a “real backpacker hostel” since there is no place to hang your wet clothes or a kitchen to cook but still is amazing if you need a break from sketchy hostels! Would definitely recommend.
    Canada, Female, 25-30
  • 8.6

    Fabulous

    07 Feb 2020
    Good place when passing though. Very little atmosphere though
    England, Female, 25-30
  • 8.3

    Fabulous

    22 Jan 2020
    Staff was extremely helpful when we arrived. Facilities were nice- but the beds sucked. Straight up I had to check underneath my sheets to make sure it wasn’t just bricks. Pillow felt like three sheets of paper stapled together (landscape style). Couldn’t sleep. Also the little cells actually make you feel like the mitochondria (powerhouse of the cell) but they don’t promote any sort of ventilation so the cells get very hot. But overall it was okay hence the 8.3 review. 15 min walk to any bars.
    USA, Female, 18-24
  • 7.7

    Very Good

    14 Jan 2020
    The check-in was slow because there was a line and the staff was busy doing other things. Guys if you have a line focus on your guest instead of doing other administrative things at the same time. Jennifer, in particular, had a bad attitude. Maybe she was tired but I felt really unwelcome by her. The other guy (short hair), which I don't remember the name, was ok. He walked us to the room and gave us really good information. I would not recommend this place because of the check-in experience.
    Costa Rica, Male, 31-40
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Common Room
  • Elevator
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Wi-Fi


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