Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Welcome to Viajero Santa Marta, only a few blocks away from the heart of the historic center, discover the city in a hostel inspired by the local culture and artisans of the area! During your stay, enjoy one of the biggest and few rooftop in the area. Enjoy the best view of the city and the mountains with a tropical cocktail in hand! Relax in the hot weather of the Caribbean coast and feel the afternoon breeze that cools it down. All our rooms have A/C and lockers.

Explore Santa Marta, one of the oldest cities of Latin America through our many local experiences. From diving in the Tayrona Park to cycling around the historic center of Santa Marta, visiting the Quinta de San Pedro Alejandrino, having a day escape to Minca, or just chilling at crystal clear beaches and enjoying the sunset from a sailing boat…We’ll make sure you enjoy the real Samarian experience, while meeting people from all around the world.

Stay in private bedrooms (double rooms, twin rooms, or a special studio suite) or, if you prefer a more laid-back scenario, go for a shared room. Enjoy our free daily activities or approach the front desk and book a tour to experience the local vibe! View House Rules

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Reviews & Ratings

  • Value For Money 9.4

  • Security 9.8

  • Location 8.5

  • Staff 9.1

  • Atmosphere 8.4

  • Cleanliness 9.6

  • Facilities 9.3


Latest Reviews

  • 10.0

    Superb

    03 Mar 2020
    We stayed in viajero in Santa Martha and tayrona. Very clean hostels with great staff. Carlos was very helpful in the Santa Martha hostel and gave us good recommendations. The tayrona hostel is more like a hostel resort with a private beach, beautiful rooms and a nice pool. The wifi wasn’t great in tayrona but the staff were helpful and let us use the hostel computer to book our bus etc out of there. We would highly recommend both of these hostels.
    Ireland, Couple, 25-30
  • 10.0

    Superb

    03 Mar 2020
    This is a great hybrid hotel/hostel. Considering I booked the Santa Marta hostel by accident rather than Viajero when we had the intention of booking for access to Tayrona, I was not left dissatisfied. It was an easy commute to Tayrona, there was a traditional dance class hosted on the night we arrive with prizes for the winners and there were various other nights through the week. Rooms were clean and well priced!
    England, Female, 18-24
  • 9.7

    Superb

    09 Mar 2020
    The roof top pool is awesome!
    Colombia, Male, 25-30
  • 9.4

    Superb

    06 Mar 2020
    The front desk staff is super kind, the bedrooms exceeded my expectations. And the roof top was amazing
    Colombia, Male, 25-30
  • 8.9

    Fabulous

    09 Mar 2020
    This hostel is REALLY nice. The facilities are excellent... extremely clean. The pod style beds are always a bonus. I was just there 1 night, but there were many daily activities planned if you had a longer stay. I did not get a very social vibe from this place, I think maybe because it's so large everyone was really spread out. The staff was so-so. There were always long waits at the reception which they didn't seem too concerned with. But, they were friendly once it was your turn.
    Canada, Female, 25-30
  • 8.9

    Fabulous

    06 Mar 2020
    Really nice facilities - loved the wristbands that doubled as keys for lockers and rooms, rooftop pool was really nice but was closed for cleaning at 10am- there should be notice or for this or cleaning should be done before opening hours. Also it wasnt clear which activities you needed to sign up for. Staff was nice but it took a long time to get anything done at the front desk.
    USA, Female, 25-30
  • 8.6

    Fabulous

    13 Mar 2020
    Overall good. No vegetarian options for breakfast.
    Canada, Mixed Group, 25-30
  • 8.6

    Fabulous

    05 Mar 2020
    Place was great, but Staff were not very friendly on the phone or at the front desk. Beds were comfy. Facilities excellent. Very spacious.
    Canada, Female, 31-40
  • 8.0

    Fabulous

    02 Mar 2020
    The hostel is nice, great view from the pool, location is okay. The only thing that made me feel really uncomfortable was the behavior of one recepcionist (skinny, dark hair), I asked her to please give me (if they're available) a bed in the first floor of the bunk bed. She said they we're full. I went up, saw them empty, went down, told her, she said okay I'll give you one. For the time I was in reception, her traits were rough for people frol Latin America in general
    Peru, Male, 18-24
  • 6.9

    Good

    10 Mar 2020
    Overall, the hostel was a nice spot for Santa Marta. However, I was disappointed in the staff. A couple staff members seemed bothered when needing to attend to the guests. One staff member in particular constantly made inappropriate 'jokes' and judgmental comments to all guests. They also didn't always follow through with their daily schedule. With some improvements and increased professionalism this hostel has potential to be a great spot. Bartenders and cleaning staff were great!
    Canada, Female, 31-40
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Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Common Room
  • Elevator
  • FLEXIBLENRR
  • Follows Covid-19 sanitation guidance
  • Fridge/Freezer
  • Hot Showers
  • Key Card Access
  • Microwave
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Security Lockers
Services
  • 24 Hour Reception
  • Housekeeping
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Meals Available
  • Restaurant
Entertainment
  • Board Games
  • Wi-Fi


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