Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


YHA Taupo - Finlay Jacks Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Just some young guys running a sweet as hostel in Taupo...

Finlay Jacks backpacker’s is a fresh modern hostel with Free unlimited WiFi, Netflix, Tea & Coffee, spacious balcony, cozy TV lounge, well equipped kitchen, plenty of off street parking and the friendliest staff around.

A hostel that revolves around our guests and ensuring that their stay is comfortable and enjoyable. We like to think of ourselves as a fresh young hostel keeping up with the young generation of today offering new POD beds!!, single beds, en suites attached to the rooms, free quality WiFi and Netflix for those quiet nights.

Our office hours are 8am - 8pm.

Check-ins outside of these hours must be pre-arranged with us.

Bed and Room Movements

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.3

  • Security 8.8

  • Location 9.1

  • Staff 9.2

  • Atmosphere 8.5

  • Cleanliness 9.1

  • Facilities 8.9

Latest Reviews

  • 10.0


    20 Sep 2019
    Clean tidy and comfortable. Thanks 😊
    New Zealand, Female, 41+
  • 10.0


    18 Aug 2019
    Only one night but it was really nice.
    Germany, Male, 25-30
  • 10.0


    14 May 2019
    My partner& I shared a double private room, shared bathroom. We had the best stay! We actually stayed an extra night as we were enjoying ourselves so much. Our room was great, comfy bed, very clean & a heater. Bathroom was spotless and modern. Kitchen was big and had a good atmosphere - lots of tables which was nice as there was lots of space. Staff were friendly & v helpful and directed us to the bike trail to huka falls and we rented bikes from the front desk too! Can’t wait to go back! 😃
    England, Female, 18-24
  • 9.4


    21 May 2019
    Really nice and cozy and cheap, close to everything and great staff
    Canada, Male, 25-30
  • 9.1


    02 May 2019
    Loved this hostel. Kitchen always kept clean. Clean rooms/bathrooms. Lovely helpful staff. Right next to big supermarket. Short walk to most things. Definitely recommend
    Australia, Female, 31-40
  • 8.9


    06 May 2019
    Really cosy beds and an excellent night sleep. This hostel was well equipped, right in the middle of town, walkable to Huka Falls and the lake. Really friendly and helpful staff.
    England, Female, 18-24
  • 8.6


    03 May 2019
    Really nice hostel. The location is great and it was really cozy to stay there for a night. The kitchen was quite big and there were many showers that were super clean.
    Serbia, Female, 31-40
  • 8.0


    12 Jun 2019
    Very nice rooms and comfy beds. Big lounge and kitchen, liked the ideas board. But not really any atmosphere, everyone kept to themselves. Would be nicer in the summer with more people and with the hammocks outside!
    England, Female, 18-24
  • 7.7

    Very Good

    02 May 2019
    Overall it was a great stay but there were ants in my room
    England, Female, 18-24
  • 7.4

    Very Good

    29 Aug 2019
    Average place, will do if you just want to sleep somewhere for the night. No atmosphere AT ALL but could be due to season. Rooms were cold even with heater, I slept in my clothes. Staff were ok, facilities were ok. Just an average hostel, nothing special. Would choose somewhere else if I returned.
    England, Female, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation