Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


YHA Taupo - Finlay Jacks Backpackers

Book more than 2 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Just some young guys running a sweet as hostel in Taupo...

Finlay Jacks backpacker’s is a fresh modern hostel with Free unlimited WiFi, Netflix, Tea & Coffee, spacious balcony, cozy TV lounge, well equipped kitchen, plenty of off street parking and the friendliest staff around.

A hostel that revolves around our guests and ensuring that their stay is comfortable and enjoyable. We like to think of ourselves as a fresh young hostel keeping up with the young generation of today offering new POD beds!!, single beds, en suites attached to the rooms, free quality WiFi and Netflix for those quiet nights.

Our office hours are 8.30am - 7pm.

Check-ins outside of these hours must be pre-arranged with us.

Bed and Room Movements

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 8.5

  • Location 8.9

  • Staff 9.1

  • Atmosphere 8.9

  • Cleanliness 8.8

  • Facilities 8.9

Latest Reviews

  • 10.0


    31 Dec 2020
    Very impressed with our stay. We were in the bunk rooms which we’re comfortable and fairly spacious. Nice atmosphere. Would definitely recommend
    New Zealand, Mixed Group, 18-24
  • 10.0


    26 Sep 2020
    Central to Taupo. Clean rooms and clean showers and toilets.
    New Zealand, Female, 41+
  • 10.0


    29 Jun 2020
    A friend and I booked the pod dorm for the night and loved it! Friendly staff, clean, quiet and the pods were nice from a privacy aspect. Ensuite bathroom was spacious, clean and modern
    New Zealand, All Female Group, 18-24
  • 10.0


    24 Mar 2020
    Best hostel I’ve stayed in New Zealand so far! I spent lockdown here and it was the best place to be stuck. Spacious kitchen and lounge with Netflix. Neither of which close which is great for a late night snack or movie. Almost all rooms have an en suite but even the communal toilets and showers are cleaned regularly. Staff are so helpful and friendly (shoutout Colleen u babe), perfect for long termers and short stays.
    England, Female, 18-24
  • 9.7


    02 Nov 2020
    Very clean and welcoming place that is a 5 minute walk to the waterfront will be coming back again
    New Zealand, Mixed Group, 18-24
  • 9.7


    16 Sep 2020
    I stayed 2 nights in a private room, and Finlay Jacks was ideal for me. The location is excellent, being walking distance to the town centre and activities, and the hostel itself is clean, warm, and has everything you need for a comfortable stay. I did find that the walls are quite thin and I could hear conversations/TV noise (word for word) from the room next to mine, so it's probably not ideal for light sleepers, but this is a hostel not a hotel - you won't find better for the price!
    New Zealand, Female, 25-30
  • 9.4


    04 Dec 2020
    Loved the individual bunk unit. It's private & comfortable. I would recommend this hostel.
    New Zealand, Male, 31-40
  • 8.6


    21 Nov 2020
    Really close to the lake. Kitchen had everything you need (no space in fridge though) cool little tv room. Lovely outdoor area to chill on beanbags. Security wasn’t great.. the bedroom doors kept being left open
    Wales, Female, 31-40
  • 8.3


    10 Sep 2020
    Very pleasant stay. Kitchen was well equipped and bathrooms clean. I stayed in a private double room and the Netflix was a lovely touch.
    Scotland, Couple, 25-30
  • 8.3


    10 Jul 2020
    Good, clean hostel.
    England, Male, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation