Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


YHA Taupo - Finlay Jacks Backpackers

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Fantastic Cleanliness
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Property Description

Just some young guys running a sweet as hostel in Taupo...

Finlay Jacks backpacker’s is a fresh modern hostel with Free unlimited WiFi, Netflix, Tea & Coffee, spacious balcony, cozy TV lounge, well equipped kitchen, plenty of off street parking and the friendliest staff around.

A hostel that revolves around our guests and ensuring that their stay is comfortable and enjoyable. We like to think of ourselves as a fresh young hostel keeping up with the young generation of today offering new POD beds!!, single beds, en suites attached to the rooms, free quality WiFi and Netflix for those quiet nights.

Our office hours are 8am - 8pm.

Check-ins outside of these hours must be pre-arranged with us.

Bed and Room Movements

Whilst every endeavour will be made to ensure you are accommodated in the same room throughout your stay, due to limited availability at time of booking, it may be necessary for you to change rooms. If applicable, you will be advised of this at check-in. You will be accommodated in a room of similar or higher standard to that originally booked.
Due to limited availability at time of booking, multi-share accommodation for two or more guests may be provided in separate rooms. Every endeavour will be made to ensure this does not occur, but should this be necessary you will be advised at check-in. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.1

  • Security 8.7

  • Location 8.9

  • Staff 9.3

  • Atmosphere 8.8

  • Cleanliness 9.2

  • Facilities 9.0

Latest Reviews

  • 10.0


    09 Jan 2020
    Absolut cool stay in Taupo. Great facilities and almost feels like being in a big home. Good and comfy beds. Conveniently located and easy to walk down to the lake or the river. Great Coffee spot across the street or around the corner. Good and spacious rooms, huge kitchen and dining. Was feeling really well and superb to chill out after a day of activities in and around Taupo.
    Switzerland, Male, 31-40
  • 10.0


    01 Jan 2020
    Fantastic thank you
    New Zealand, Couple, 18-24
  • 9.7


    15 Jan 2020
    Excellent stay at Finlay Jacks. It was clean, beds were comfortable. Kitchen was mostly clean too - which is great for a hostel kitchen! I hiked to the spa thermal park and Huka Falls, excellent location for a decent walk/hike. Short walk to the lake, and grocery store.
    England, Female, 25-30
  • 9.7


    12 Jan 2020
    This is definitely the best hostel I’ve stayed in! The reception staff were so friendly and even gave me a free upgrade as the room I was meant to be in was a bit grim. Everything was clean and it attracts a nice crowd of people. The kitchen is very spacious too. Wish I was there for longer!
    England, Female, 18-24
  • 9.4


    12 Jan 2020
    One of the better hostels in Taupo. My duvet was so comfy and I didn't feel cramped in my 12 bed dorm + there are washing lines to dry your clothes outside. Well located for the hot springs and supermarkets with both Warehouse and a big pak n save just across the road. There is a nice middle courtyard, the kitchen is big but still gets very busy. The free floaties to go and play in the river are a great bonus! I also found bike hire to be cheaper here than other hostels I stayed at in Taupo.
    England, Female, 25-30
  • 9.1


    05 Dec 2019
    Well located hostel with nearby street parking. Very informative reception staff with regards to local activities.
    England, Male, 18-24
  • 8.3


    28 Dec 2019
    Good location, quiet spot. I stayed in the superior room, and very impressed with the size of the pod, and en suite was good. It was busy at the hostel but facilities were fine. Could do with a freezer and a bigger fridge, but minor issue :)
    England, Female, 31-40
  • 8.3


    20 Dec 2019
    Squeaky metal bedframe in the 4 bed dorm. Toilet paper as little tissues. Which ran out. Not ideal for a lady on her period. The staff replaced them quickly though. Pretty secure with locking room doors and lockers but anyone can come into the complex. Nice inner courtyard. A little out of the way of everything.
    USA, Female, 25-30
  • 7.4

    Very Good

    28 Dec 2019
    Great place to stay if you are looking for cheap accommodation. It's close to the supermarket and Warehouse as well as the town centre. Staff are very friendly and the amenities are pretty good overall.
    New Zealand, Female, 18-24
  • 6.6


    03 Jan 2020
    The hostel was clean and simple. Has everything you need but absolutely no atmosphere. If you are looking for anything remotely social, this is not the place. If you want a goodnights sleep, this will do the trick.
    New Zealand, Female, 25-30
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  • Free City Maps
  • Free Parking
  • Free WiFi
  • Linen Included
  • Adaptors
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Card Phones
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Outdoor Terrace
  • Parking
  • Self-Catering Facilities
  • Washing Machine
  • Wheelchair Friendly
  • Bicycle Hire
  • Internet Access
  • Late check-out
  • Laundry Facilities
  • Luggage Storage
  • Reception (limited hours)
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Tea & Coffee Making Facilities
  • Board Games
  • DVD's
  • PlayStation