Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


ao Hostel Venezia Mestre

Book more than 14 days in advance for Free Cancellation.
  • Wonderful Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

a&o Venice Mestre is the first a&o Hotel in Italy! It offers modern rooms with flat-screen TV, comfortable beds and free Wi-Fi. The hotel includes a stylish bar and a spacious lobby decorated with high-quality furniture and light décor as well as projectors showing news, hotel services or daily bar specials. The hotel offers single and double rooms as well as 4- and 6-bedded hostel rooms with private bathrooms with shower, 2in1 shower gel, face tissues and a hair-dryer. Free high-speed Wi-Fi internet is included in all rooms and throughout the property.

The a&o Venice Mestre offers buffet breakfast each morning as well as packed lunch service, Snacks, pizza, sandwiches and drinks can be bought at the bar or can be enjoyed on-site. Guests can hire bikes and explore the wonderful city of Venice.

Venice Mestre Station is 7 minutes’ walk from the hotel. You just have to take the Viale Stazione and go straight ahead. Then take the street on the left side Via Cà Marcello until a&o Hotel Venice Mestre. Nearby the hotel you can find e.g. Interspar, Osterias/Snackbars.

If you want to visit the island, just take the train from Mestre to Stazione di Venezia Santa Lucia. It takes only 10 minutes.

Additional fees:
Bed linen (in dorms): 3,50 €
Towels (in dorms): 1,50 €
Car Parking (per day): 10 €
For 10 € per night, you are allowed to bring your dog (only in private rooms)
All you can eat' breakfast for just 7.9 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) View House Rules


Welcome to Venice: city of canals, and home to AO Hostel Venezia Mestre. As soon as you walk through the door, our multilingual staff will make you feel right at home in our lovely big bright lobby. We'll welcome you with sofas to lounge on (maybe you've had a long trip!) and projectors showing our daily bar specials. Yep, we have a great on-site bar, so fun times and new friends are literally waiting for you downstairs. Get ready to live la dolce vita!


We're really conveniently located – we're practically on the doorstep of Venezia Mestre train station. If you're coming from the airport, just jump on the tram and you'll be with us in about 35 minutes. While we're not on the island of Venice itself, you can get to it – and the heart of the Old Town, with all of the main sights – via a 10-minute train ride.

Rooms and Dorms

You'll enjoy all the extra comforts of a hotel when you stay with us. Our rooms are clean, modern and cosy (there's also air conditioning for the warmer months!). When you need some downtime, check in back home with our free Wi-Fi or watch some TV from your bed. Choose a single or double room, or share with others in a small dorm (pick from mixed or female-only). We have private bathrooms too, which come with essentials like 2-in-1 shower gel, tissues and hairdryers.

Extras and activities

The hostel has an elevator, so no need to worry about getting your backpack all the way to the top of the stairs. And our reception's open 24 hours a day, meaning our staff are there for you any time whether you want insider city tips or just expert directions. There's also an ATM in the building – stash your cash (when you're not spending it!) in one of our safe deposit boxes and head out to soak up the flamboyant Venetian ambiance.

View House Rules

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Reviews & Ratings

  • Value For Money 8.6

  • Security 8.8

  • Location 8.7

  • Staff 8.2

  • Atmosphere 8.1

  • Cleanliness 8.5

  • Facilities 8.5

Latest Reviews

  • 10.0


    19 Oct 2019
    A really excellent location. ,Pristine , clean well organised, I couldn't fault it and would recommend it very strongly. The one comment I would make is the name is A&O and not Hostel Venezia as stated on Hostelworld's web site, so this is a confusion if you are looking for somewhere with one name and it actually trades under another name
    England, Male, 41+
  • 9.7


    24 Jun 2020
    Bonjour. Plusieurs fois j'ai eu le plaisir de séjourner dans ce lieu et j'ai toujours été bien accueilli et pleins d'attentions. C'est la raison pour laquelle j'y retourne et que je le recommande à mes amis et connaissances. Bien a vous Sylvie Di Palma Lyon France
    France, Female, 41+
  • 9.7


    13 Oct 2019
    Good hostel. Clean and new. Very cheap. 5 minutes walk to Venice Mestre station.
    Netherlands, Female, 18-24
  • 9.1


    26 Sep 2019
    Staff were very friendly but service was often slow at front desk. Great place to stay though - very comfortable and good location
    Australia, Female, 18-24
  • 8.9


    31 Oct 2019
    Staff lack the knowledge and experience to handle certain situations. The guest kitchen had a power cut-out due to a short circuit of an induction stove. Staff didn't know what to do next and there's no standby maintenance technician on a public holiday.
    Malaysia, Couple, 41+
  • 8.0


    12 Oct 2019
    For a no-frills stay at a reasonable price, this Hotel was okay. The room was clean. I am glad I bought my own kettle to make a coffee though, as this was not provided. 2 comments about the shower room - the floor was dangerously slippery and I had to be very careful not to fall over whilst taking a shower - so be warned ! Extract fan over the shower, I s on 24 hours and it is noisier in the bedroom, than in the shower area - somehow the noise is transmitted through - earplugs are a must.
    England, Male, 41+
  • 6.9


    18 Oct 2019
    The room was a mess. We didn’t know our beds because the ones reserved for us were not cleaned, the pillow and blanket were wrapped up. If the beds had numbers it would be better. And the curtains to lock the light were too small for the window. We woke up with the sun at 7am everyday. The toilet was not cleaned as the days go by. So I think it’s worst than 2 years ago when I stayed there.
    Portugal, Mixed Group, 18-24
  • 6.3


    15 Feb 2020
    Beds are not set after the previous person leaves so you don’t know what beds are currently open and which ones aren’t. Bathrooms weren’t clean and didn’t have toilet paper. Staff was nice, location is okay because it’s so close to the train that brings you to the islands but it’s also not in a great area, kind of scary.
    USA, Female, 18-24
  • 6.0


    23 Oct 2019
    Cleaner wiped toilet bowl with cloth then sink then squeezed cloth & mopped floor (consecutively). No cleaning product used. Absolutely disgusting. I watched from the mirror in front of the bathroom I was sitting at while cleaner came in.Had 2 ask 4 toilet paper twice! Very slow check in with NO info about hotel (bfast,wifi,facilities)or Venice etc given. You also pay 4 linen 2 make ur own bed! They have no clear system 2 identify which bed had left or staying another night. Supermarket close by
    New Zealand, Female, 25-30
  • 3.7


    24 Sep 2019
    Check in took ages, had to pay for bed sheets which was outrageous, had no duvet on bed and had to ask for it, the room was extremely messy and taken up by one person who was farting and vaping in the room, bathroom facilities were not in good repair, security wise I did not feel safe keeping my belongings in the metal cages, kitchen was dirty and had hardly anything to use in it, no atmosphere for solo backpackers, inconsiderate people staying in my room (which other people found annoying too)
    England, Male, 18-24
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Safe Deposit Box
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar