Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


ao Hostel Venezia Mestre

Book more than 1 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Awesome Cleanliness
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Property Description

a&o Venice Mestre is the first a&o Hotel in Italy! It offers modern rooms with flat-screen TV, comfortable beds and free Wi-Fi. The hotel includes a stylish bar and a spacious lobby decorated with high-quality furniture and light decor as well as projectors showing news, hotel services or daily bar specials. The hotel offers single and double rooms as well as 4- and 6-bedded hostel rooms with private bathrooms with shower, 2in1 shower gel, face tissues and a hair-dryer. Free high-speed Wi-Fi internet is included in all rooms and throughout the property.

The a&o Venice Mestre offers buffet breakfast each morning as well as packed lunch service, Snacks, pizza, sandwiches and drinks can be bought at the bar or can be enjoyed on-site. Guests can hire bikes and explore the wonderful city of Venice.

Venice Mestre Station is 7 minutes walk from the hotel. You just have to take the Viale Stazione and go straight ahead. Then take the street on the left side Via Ca Marcello until a&o Hotel Venice Mestre. Nearby the hotel you can find e.g. Interspar, Osterias/Snackbars.

If you want to visit the island, just take the train from Mestre to Stazione di Venezia Santa Lucia. It takes only 10 minutes.

Additional fees:
Bed linen (in dorms): 3,50 €
Towels (in dorms): 1,50 €
Car Parking (per day): 22,50 €
For 10 € per night, you are allowed to bring your dog (only in private rooms)
All you can eat breakfast for just 7,90 € from 6:00 till 10:00 am (7:00 till 11:00 am on the weekend) View House Rules

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Reviews & Ratings

  • Value For Money 7.8

  • Security 8.2

  • Location 8.4

  • Staff 7.9

  • Atmosphere 7.4

  • Cleanliness 7.5

  • Facilities 7.3

Latest Reviews

  • 9.4


    20 May 2022
    Very clean, quiet, good location very close to the train station where you can take a 10 minute train to Venice! Cheap and more hotel than hostel I’d say. Had a great time in Venice with my roomies!
    Netherlands, Female, 18-24
  • 9.1


    23 May 2022
    The staff were very friendly and helpful & there was a good vibe at this hostel. Dormitories were clean, be prepared to pay extra for sheets and bed linen though. Super close to the bus stop that takes you right into Venice which is very convenient. Overall pleasant stay!
    South Africa, Female, 18-24
  • 8.3


    22 May 2022
    My stay at A&O hostels was great! The bed was definitely one of the best hostel beds I’ve slept in. The room was nice and cool on a night so you could wrap up in the duvet. It is more of a hotel vibe but I don’t think there’s anything wrong with that, there were still areas to socialise in. The only downside I would say is that the shower was clogged so it kept flooding the bathroom and there could’ve been more housekeeping to clean the rooms. Overall a good stay! Ps great location!
    England, Female, 18-24
  • 6.6


    13 May 2022
    Overall nice hostel. You get what you've paid for. Friendly staff and great common areas. The rooms were clean, but the bathroom in my dorm was very dirty. I couldn't charge my phone because the electricity didn't work. The beds are not of high quality, I woke up when the person beneath me moved.
    Belgium, Female, 25-30
  • 5.7


    12 May 2022
    Overall good hostel but not social at all so I wouldn't recommend it for solo travellers. The place seemed like a hotel and the staff were friendly. Also very good wifi. Beds are not the comfiest but each bed comes with a charging port and light. Kitchen does not have anything (cutlery, plates, bowls, pans, etc) which was annoying as you needed to pay money to hire them. Reception also takes a long time to help because it gets quite busy and there aren’t many staff on. Also it was the first place I needed t
    New Zealand, Female, 18-24
  • 5.1


    09 May 2022
    No AC, no atmosphere, more like a hotel than a hostel. Lots of older people staying there, but if price is your only criterion then it will be fine.
    USA, Male, 18-24
  • 4.3


    09 May 2022
    I wouldn’t recommend staying here as a solo traveller - a&o is like a “pseudo hotel”, and doesn’t really have any of the social youth hostel vibe at all. It’s understaffed, was a 30min wait to check in, and had to wait 10mins for any questions to be answered/have my water filled up. Kitchen facilities are there but you have to rent out any equipment, the kettle is broken, no microwave. You have to rent bedsheets, shower didn’t drain properly. Laundry costs €9.50. Staff are nice tho + close 2 🚂
    England, Male, 18-24
  • 4.0


    15 May 2022
    Has 0 vibe at all this hostel, I'd actually call it more of a hotel with dorm rooms. You are greeted... By waiting about 10 minutes by useless moody staff who don't look like they have ever cleaned the lobby. The price may seem cheap but it doesn't include bedding/sheets/towels. And this is an extra €5 from what I remember on top. Our door to our dorm room didn't close so security was poor. Location isn't in Venice but it's fairly close to the bus station. Rooms have 0 a/c so it's very hot.
    England, Mixed Group, 25-30
  • 3.1


    20 May 2022
    Service was terrible and staff were indifferent. Wait in line for 1/2 hour at reception each time. Had to rewait to get key card activated for the kitchen. Must rent pots and pans- 20 euro deposit and only 32 working pans for entire hostel. Had to change rooms because the shower didn't drain and they have no maintenance for the property. After waiting got put in a dirty room. Only 1/2 key cards worked. Beds are not disinfected and bedding is reused without even throwing in dryer. Terrible stay
    Canada, Female, 18-24
  • 2.3


    21 May 2022
    Horrific "hostel". No atmosphere whatsoever, staff were helpful to an extent but massively understaffed for the scale of the hostel. Cooking facilities require a €20 deposit for basic kitchen goods NOT including a sharp knife or cutting board. The kitchen had several rotting packets of meat in the corner and was generally very unclean. Lockers are not secure. Would warn anyone against staying here, in particular solo travellers as it is most frequently used by large groups of school children.
    Scotland, Male, 18-24
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Elevator
  • Follows Covid-19 sanitation guidance
  • Hair Dryers
  • Key Card Access
  • Linen Not Included
  • Parking
  • Safe Deposit Box
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar