Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card 1 week prior to arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups of 10 or more persons:

- until 4 weeks prior to arrival date free of charge
- until 2 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

For groups of 20 or more persons:

- until 8 weeks prior to arrival date free of charge
- until 4 weeks prior to arrival date 50% of the agreed total price
- until 8 days prior to arrival date 75% of the agreed total price
- from 7th day prior to arrival 90% of the agreed total price.

Additional Terms and Conditions

Property will debit 50% of the agreed total price 8 weeks or less than 8 weeks before arrival from your credit card.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


ao Hostel Venezia Mestre

Book more than 3 days in advance for Free Cancellation.
  • Wonderful Location
  • Brilliant Staff
  • Excellent Cleanliness
Read all reviews

Property Description

a&o Venice Mestre is the first a&o Hotel in Italy! It offers modern rooms with flat-screen TV, comfortable beds and free Wi-Fi. The hotel includes a stylish bar and a spacious lobby decorated with high-quality furniture and light décor as well as projectors showing news, hotel services or daily bar specials. The hotel offers single and double rooms as well as 4- and 6-bedded hostel rooms with private bathrooms with shower, 2in1 shower gel, face tissues and a hair-dryer. Free high-speed Wi-Fi internet is included in all rooms and throughout the property.

The a&o Venice Mestre offers buffet breakfast each morning as well as packed lunch service, Snacks, pizza, sandwiches and drinks can be bought at the bar or can be enjoyed on-site. Guests can hire bikes and explore the wonderful city of Venice.

Venice Mestre Station is 7 minutes’ walk from the hotel. You just have to take the Viale Stazione and go straight ahead. Then take the street on the left side Via Cà Marcello until a&o Hotel Venice Mestre. Nearby the hotel you can find e.g. Interspar, Osterias/Snackbars.

If you want to visit the island, just take the train from Mestre to Stazione di Venezia Santa Lucia. It takes only 10 minutes.

Additional fees:
Bed linen (in dorms): 3,50 €
Towels (in dorms): 1,50 € View House Rules


Welcome to Venice: city of canals, and home to AO Hostel Venezia Mestre. As soon as you walk through the door, our multilingual staff will make you feel right at home in our lovely big bright lobby. We'll welcome you with sofas to lounge on (maybe you've had a long trip!) and projectors showing our daily bar specials. Yep, we have a great on-site bar, so fun times and new friends are literally waiting for you downstairs. Get ready to live la dolce vita!


We're really conveniently located – we're practically on the doorstep of Venezia Mestre train station. If you're coming from the airport, just jump on the tram and you'll be with us in about 35 minutes. While we're not on the island of Venice itself, you can get to it – and the heart of the Old Town, with all of the main sights – via a 10-minute train ride.

Rooms and Dorms

You'll enjoy all the extra comforts of a hotel when you stay with us. Our rooms are clean, modern and cosy (there's also air conditioning for the warmer months!). When you need some downtime, check in back home with our free Wi-Fi or watch some TV from your bed. Choose a single or double room, or share with others in a small dorm (pick from mixed or female-only). We have private bathrooms too, which come with essentials like 2-in-1 shower gel, tissues and hairdryers.

Extras and activities

The hostel has an elevator, so no need to worry about getting your backpack all the way to the top of the stairs. And our reception's open 24 hours a day, meaning our staff are there for you any time whether you want insider city tips or just expert directions. There's also an ATM in the building – stash your cash (when you're not spending it!) in one of our safe deposit boxes and head out to soak up the flamboyant Venetian ambiance.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.1

  • Location 8.6

  • Staff 7.8

  • Atmosphere 8.3

  • Cleanliness 8.9

  • Facilities 8.6

Latest Reviews

  • 9.4


    15 Jul 2019
    Excellent stay! Exceeded my expectations for the money I paid. Super close to the train station. About a 4 minute walk. Only 10min by train to Venice island. Super nice bathrooms and just overall everything. Even came back a week later with my friends!
    USA, Female, 18-24
  • 9.1


    21 Jul 2019
    I requested a late checkout and this was done but Bapu’s customer service could have been better.
    England, Mixed Group, 41+
  • 9.1


    20 Jul 2019
    Pleasant stay. Changed from dormitory to single room, without a problem. Staff very friendly and helpful. Location very good.
    South Africa, Female, 41+
  • 8.9


    27 Jul 2019
    Basically a hotel except they try to nickel-and-dime you for every little thing. It's very large and corporate. Bad location if you're staying to see historical Venice which is a half hour by bus. However, it's altogether good and has the benefits that come with a bigger operation. Good rooms, friendly staff, and any services you might need.
    USA, Female, 18-24
  • 8.6


    30 Jul 2019
    Good hostel for the price, however it is more of a hotel than a party hostel - all ages were staying there, from families to elderly couples. Rooms were clean and a good size. However, you had to pay for bedsheets for your bed, which we thought was a bit odd and should be included in the price of the hotel. Easy location to get to - 5mins from bus stop and train station. Definitely recommend, it is very new and a good alternative to staying in Venezia itself.
    Australia, Female, 18-24
  • 8.3


    18 Aug 2019
    I stayed here in a 6 bedroom Female dorm for one night with two of my friends. The facilities were excellent and Clean and the staff nice & polite. I did however find it quite inappropriate that the reception staff (accidentally) assigned a young man to our all female dorm and he arrived around midnight. After telling him it wasn’t a mixed dorm he returned to the reception and there wasn’t any harm done. Though a minor incident, we were slightly uncomfortable with the security after this.
    Australia, All Female Group, 18-24
  • 7.1

    Very Good

    17 Aug 2019
    Bed uncomfortable
    Hungary, Mixed Group, 41+
  • 6.9


    23 Jul 2019
    This hostel is very understaffed and check in takes forever. They don’t take a lot of credit cards because they go through a foreign bank. Not a great vibe from this place, the staff and guests aren’t friendly. The room was okay but you need to pay for linens and make the bed yourself. I ended up checking out after the first night and staying somewhere else for the rest of my stay.
    USA, Female, 18-24
  • 6.6


    02 Aug 2019
    When arriving at the hostel we were told that someone else had already checked into our room. It took a further two hours to get another room for us which was a different style of room to the one we had originally booked. We were given a very small discount on the price of the room even though they had wasted our first evening trying to find another room. No manager came to speak to us and a lack of staff meant that it all took very long. Very disappointed.
    England, Female, 18-24
  • 6.3


    12 Aug 2019
    It was okay. We arrived at 1 p.m. to let them know we arrived. At 3 p.m. for check in our room wasn't ready and we had to wait an additional 45 min. It was a mediocre experience.
    USA, Female, 18-24
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  • Free WiFi
  • Air Conditioning
  • Breakfast Not Included
  • Cots Available
  • Elevator
  • Hair Dryers
  • Key Card Access
  • Linen Not Included
  • Safe Deposit Box
  • Towels Not Included
  • 24 Hour Reception
  • ATM
  • Laundry Facilities
  • Luggage Storage
  • Towels for hire
Food & Drink
  • Bar