Hostel Utopia

Hostel Utopia is the perfect place to stay during your trip to Amsterdam! Our budget-friendly accommodation with clean rooms will be an outstanding value for your money. We are situated next to the famous Dam Square which is only a 5 minute walk from Amsterdam Central Station. Many restaurants, coffee shops, pubs, discos, casinos, museums, shopping malls and (of course) the Red Light District are situated around this famous square. There is no doubt that Hostel Utopia is an excellent starting point to discover most charms of Amsterdam!

Underneath the hostel is the famous coffee shop 'The Plug'. One of the most well known coffee shops in the city because of their exclusive high end cannabis products.

IMPORTANT NOTE:
Upon arrival the City Tax of 12,50% has to be paid, this is NOT included in the booking price. The City Tax is mandatory all over Amsterdam Center.

Hostel Utopia Policies & Conditions:
- Keep in mind that there is a coffee shop underneath the hostel, which means scents of the consumables and music of the shop could be noticed.
- Our hostel is a traditional-old-Amsterdam (and especially charming) building that has 3 floors. This means that there are NO elevators and that our stairs are NARROW & STEEP. Please keep this in mind when packing your bags or if you are a person with reduced mobility.
- On public holidays, different policies and additional surcharges may apply.
- If the total value of a single booking is greater than or equal to €1000, a non-refundable deposit of 50% of the total amount is required to confirm your booking.
- If the number of people in a single booking is greater than or equal to 4 people, a non-refundable deposit of 50% of the total amount is required to confirm your booking.
- If the number of nights in a single booking is greater than or equal to 4 nights, a non-refundable deposit equal to the first night's cost is required to confirm your booking.
- When you (and your friend(s)/partner) book more than one bed in a dorm, you are NOT 100% guaranteed to be in the same room. Guests are advised to book a private or whole room to guarantee this.
- A damage deposit of EUR 100 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.

Household Announcements
- No front desk – everything is online
- Digital key & room number available in guest portal on arrival day
- No elevator, stairs are very steep. We recommend packing lightly.
- Check-in from 15:00 (early check-in limited)
- Check-out until 10:30 (late check-out not possible
- No luggage storage, unfortunately we don't have the facilities to store your luggage before or after your stay
- It is absolutely NOT allowed to smoke in the rooms. Letting the smoke detectors go off can result in a fine of 250 euros.
- Violating one of our House Rules can result to a fine of 250 euros and expulsion of the hostel.
- Our house rules may change from time to time. The house rules that are known at the time of arrival apply.

Bookings and cancellations:
*We have a policy of requiring full pre-payment by credit card as a guarantee for your reservation. The total amount of your stay will be charged to your credit card in advance to confirm your reservation and ensure that the necessary funds are available. If you cancel your reservation at least 72 hours prior to your scheduled arrival date, the full amount paid will be refunded in accordance with our cancellation policy. By proceeding with your reservation, you acknowledge and accept this pre-payment and cancellation policy.
* Our cancellation policy requires 72-hours advanced notification prior to arrival. If you cancel too late we are authorised to charge the cancellation fee (amount of the 1st night of your booking). Cancellations MUST be done via your Hostelworld account.
* Your room will be held for 2 hours (local time) after your given arrival time; after this period we have the right to charge your first night stay and cancel the booking. It's your responsibility to contact the hostel if you are delayed.
* If you have any more questions, please don't hesitate to contact us.