Lake Mahinapua Hotel

The historic Lake Mahinapua Hotel is a timeless destination that blends food and drink, accommodation, events, outdoor recreation and authentic West Coast experiences just 10 minutes drive south of Hokitika: Stay at historic Lake Mahinapua Hotel, tucked between the beach and a serene lake where you can enjoy direct beach access or head to the lake via a short walk for swimming and picnics.

Complete with Coffee Bar, open daily for breakfast, brunch, lunch, and dinner. Dine in or take out!
A sheltered beer garden with shared hot tub and outdoor shower.
Offical partner of the West Coast Wilderness Trail. Lockable bike racks for those embarking on two wheeled adventures!
Adventure at your doorstep with direct access to a rugged beach and idyllic Lake Mahinapua.
Bush walks, yoga mat hire, bonfires at the beach, pétanque, swimming, picnics, helicopter flights and more.

We offer private bedrooms and cabins: Miners Huts, Family Cabins, Miners Quarters, Miners Homestead and Camper-van parks.

And for our more adventurous and social guests we offer our Miners’ Quarters dorm: a cozy shared flashpacker-style accommodation featuring 4-bed shared dorm rooms each with two bunks, making it perfect for groups of friends or solo adventurers seeking a unique West Coast experience.

All standard bookings come with free cancellation within 24 hours of check in. Any booking that is a no show is subject to being charged up to the amount of your first night's stay.

Your Stay
SMOKING

Smoking is not permitted inside any part of Rainforest Retreat buildings, this includes the use of vapes. There are designated areas for smokers outside the building. Any guest who smokes inside the rooms are liable to pay a cleaning fee. Any guest suspected or caught altering with smoke detectors or sprinklers will be asked to leave the property immediately without refund.

FIRE ALARM CHARGES

Our fire alarms are automatically connected to the fire service. If there is evidence to suggest that a heat or smoke sensor has been set off purposefully or through a guest’s active negligence, heavy use of aerosol products or smoking/vaping in the building the guest will be liable to pay the fire service call out charge (NZ$1200). Any guest suspected or caught altering with smoke detectors or sprinklers will be asked to leave the property immediately without refund.

STRONG ODOUR FOODS

We ask guests to refrain from cooking strong odour foods (shellfish, fish, cabbage) in their apartment/room. If an apartment/room is left uninhabitable after check-out due to strong odour we reserve the right to charge the guest a cleaning fee.

SOCIAL CODE

For a stress-free stay for all our guests in the hotel, Rainforest Retreat requests that you be mindful of other guests trying to rest. After 10pm we request you to respect all other guests and keep the noise level to a minimum. Should we receive any noise-complaints this will be considered as a first warning and if repeated, we reserve the right to ask you to leave the hotel premises quietly. We have the right to ask guests to leave, without refund, should inappropriate and/or threatening behaviour be observed.

LIABILITY

a) The hotel is liable with due care and diligence of a prudent businessman for its contractual obligations. The guest has no right to claim for compensation. This does not apply to damage due to injury of life, body or health, if the hotel is responsible for the breach of duty, other damages based on deliberate or gross breach of duty of the hotel and damages based on deliberate or negligent offence of contractual obligations of the hotel. A breach of duty of the hotel is on par with a legal representative or a vicarious agent. Should there be any disturbance or imperfection in service, the hotel will resolve the matter upon knowledge or reproach by the guest. The guest is obliged to make a reasonable contribution in order resolve the problem and to minimize the possible damage.

We are liable to you as a result of our breach of these Purchase Terms for reasons within our control, we shall only be liable for losses that are direct losses and a reasonably foreseeable consequence of such breach.

b) Except as prohibited by applicable law or as set out in the “LIMITATION OF OUR LIABILITY” section, our maximum liability to you, whether in contract, tort (including negligence) or for breach of statutory duty shall in no event exceed the price of your reservation and purchase, if applicable, unless the Hotel Proprietors Act 1956 applies, in which case our liability will be limited to the maximum prescribed under that Act.

c) Messages, correspondence and consignments for guests are handed with due care. The hotel will take care of the delivery, storage and (if requested) forwarding at the guest’s costs. The client has no right to claim for compensation except in the case of intent or gross negligence.

DAMAGE & THEFT

If you or any member or invitee of your group causes damage to the hotel, removes hotel property, injures other guests or their property, or otherwise breaches any of these Purchase Terms, we reserve the right to:

Cancel your reservation with immediate effect and (if appropriate) eject you from the hotel.
Retain all sums paid by you and/or charge you the full amount of your reservation.
Charge for any damage, loss of revenue, missing hotel property, handling fees.
Refuse future reservations from you and/or refuse you entry or accommodation at any of our hotels.
We will not be liable for any refund or compensation in such circumstances.

LOST PROPERTY

Belongings that are left at Rainforest Retreat will be securely stored for up to 6 weeks. After this time items will be donated to our favoured local charity. Rainforest Retreat are not liable for lost property and storage.

If you believe you have left behind any of your personal belongings, please contact the hotel reception so this can be traced and returned to you as soon as possible.

Guests are liable for handling, postage and courier costs or charges for returning lost property. Alternatively, lost property can be collected in person from the Hotel Front Desk.

DISPUTES PROCEDURE

Where a guest feels that we have not responded adequately to an enquiry, or otherwise wishes to raise a dispute with us, guests can contact us at hello@rainforest.nz We will endeavour to resolve the matter promptly.

TRAVEL INSURANCE

Rainforest Retreat strongly recommend that at the time of booking you purchase comprehensive travel insurance to cover items including but limited to: loss of booking amount through cancellation, loss or damage to personal luggage or possessions, loss of money and medical expenses.