Amsterdam Hotelboat

Extremely rude reception from owner at arrival for no reason. Overheard owner shouting at staff that they are "not slaves" Tiny room with very little natural light, poor state basin and damp smell Fire exit closest to our room was blocked Staff were unaware of fire safety procedures Breakfast not available till 8:30 with no flexibility even for coffee Room not clean with another guest's clothing left under bed No hot water in shower Comments directed at owner rather than staff

One of the showers was running all night near my room which was pretty annoying to hear all night. I thought the location is great it is just hard to find the place and no one answered the phone all day that was posted. I spent most of my time looking for the boat because the location was wrong on maps. The place was taken care of well and they provide towels and bedding which other hostels I had didn’t. Great privacy.

The place is in need of new management. The staff there was friendly and helpful but they do not have a way to communicate with them (email and phones in the website do not work). I could not communicate I was going to arrive late and had no key to go into my room the first night. Eventually I found it on a table. I the morning the key got stuck in the lock and told them to please fix it. Key got lost again. Very poor communication but helpful staff. I would not go there again.