Free Cancellation Book more than 4 days in advance for Free Cancellation.

9.4
Superb
108 Total Reviews
Perfect Location
Superb Staff
Fantastic Cleanliness

Property Description

We are a hostel in Puerto Natales city near Torres del Paine National Park, we are located in the center of the city, most of the hostel is made of recycled material, where pallets are our raw material. The Hostel is composed of: Hector and Juan, who have a vast and large experience in the hospitality sector and can help you plan your with your circuit in the best possible manner.

We are located in one of the best locations of Puerto Natales, right near to the most renowned attractions of our city such as Museo Histórico Municipal, Locomotora Mc Lleland- Plaza Puerto Natales, Monumento de la Mano and Muelle Viejo, amongst other important landmarks and attractions of our city.

We have two styles of room. On the one hand, we have dorms made of iron and decorated with pallets. The structure of the beds has been made of recycled materials, meanwhile the mattresses are completely new. On the other hand, we have double rooms, whose mattresses are also brand new as well as the bed structure has been made of recycled materials. In addition, we have several common areas where the guests and travellers can get together and exchange past experiences and future plans.

Puma House Policies and Conditions:

Cancellation policy: 72h before arrival.

Check in from 14:00.
If the guests arrive earlier, they can wait in the living room.

Check out before 10:00 .
We can store the luggage of the guests after the check out if necessary.

Payment upon arrival by cash.

Taxes not included.
Breakfast included.

General:

The reception will be closed at 22.00. After that time, there is an electronic gate to get in by means of the corresponding code.
No curfew.
The maximum period of stay is 14 days.
This property might pre-authorize your credit card.

Reviews & Ratings

9.4
Superb
108 Total Reviews
  • Security
    10
  • Location
    9.5
  • Staff
    9
  • Atmosphere
    9
  • Cleanliness
    9.5
  • Value for Money
    9.5
  • Facilities
    9.5

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Guests

Latest Reviews

10
Superb
Nov 19, 2022
Classic hostel atmosphere and above average service. Great staff, very helpful for arranging activities and navigating town. We rented a couple bikes to ride along the main highway; when we took longer than expected to return, one of the staff came to check on us. Appreciate all the tips and suggestions!
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Couple, 31-40
10
Superb
Nov 13, 2022
I loved the hostel, the beds are super comfortable and the cleanliness is impeccable, it has everything to make you feel comfortable, the guys who attend are great, however after my stay in this place I realized that I am full all over my body of bites of something that clearly look like bedbugs, and there must be many because they cover my whole body, it is something that must be solved.
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Female, 31-40
7.7
Very Good
Nov 09, 2022
Overall good stay here but no social atmosphere. Lockers in the room do not work, unless your lock is tiny. Hector was very friendly.The other owner did not seem interested in answering questions about the W trek, and even poked fun at me when I asked about it. In the end, he was friendly. But it wasn’t a welcoming start.
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Male, 31-40

Facilities

  • Free

    • Linen Included
    • Free Parking
    • Free City Maps
    • Towels Included
    • Free WiFi
    • Free Internet Access
  • General

    • Common Room
    • Bicycle Parking
    • Adaptors
    • Book Exchange
    • Hot Showers
    • Self-Catering Facilities
    • Cooker
    • Fridge/Freezer
    • Cable TV
    • Microwave
    • Card Phones
  • Services

    • Airport Transfers
    • Bicycle Hire
    • Towels for hire
    • Tours/Travel Desk
    • Shuttle Bus
    • Late check-out
    • Reception (limited hours)
  • Food & Drink

    • Cafe
    • Tea & Coffee Making Facilities