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Generator Hostel London Reviews

Compton Place, Off 37 Tavistock Place, WC1, London, England

Reviews & Ratings Explained

86%

Rating
3231 Total Reviews
  • 79%Value For Money
  • 94%Security
  • 90%Location
  • 83%Staff
  • 86%Atmosphere
  • 87%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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94%

I was very happy with the Generator Hostel London, however I paid for a late checkout (1pm) but was woken up the morning I was due to leave by a very angry staff member. I told her I had paid to checkout later but she told me it wasn't in the system. She came back again and told me if I didn't leave she would get the duty manager. I told her I would speak to them however she didn't send anyone back in. Apart from that, great hostel.

  • 27th Aug 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


89%

Well run, great feel to the place, staff are so helpful and in such a fantastic location. Loved it

  • 23rd Aug 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)


86%

Great location, everything was clean and beds comfortable. Major down side was that there was not enough electrical points, there really should be one at every bed.

Owner Comment (Hide)
Hello thanks for your comments after your recent stay. We really appreciate your feedback and hope to see you again soon. Best Wishes, Nathan Roberts - Generator London

89%

Only complaints would be that when I asked about breakfast, I was told it was a "large buffet breakfast" and there would be lots of things and was really disappointed I didn't even eat the breakfast i paod for there the other days I stayed. Also on my second night I came back to the room late at night and there was someone sleeping on the floor of the room in the way of walking around or getting at my stuff. Other then that everything else was great and I would still recommend this place.

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

94%

First time ever staying in a Hostel. Staff was super nice and the bar was always a good place to meet some new friends. Nice having food there as well. Definitely would stay here again.

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

91%

Lovely place to stay. I stayed for one night by myself and everything was easy. I arrived well before my check in time so grabbed lunch (BLT) and it was lovely, I then went into the chill out area, watch television on the free wifi and had a rest. Check in was easy, it took minutes and then i went to my room. I think next time I would like my own private room, just because it can be hard to chill out in a busy environment. All in all super nice stay :).

  • 13th Aug 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

71%

This hostel doesn't have a kitchen or fridges available. You have to pay to leave luggage before or after checkout. Other than that, it's a good large hostel. We found the basement rooms humid and stuffy. But, when one person in a large dorm snored, the staff were wonderful and helped us switch rooms.

Owner Comment (Hide)
Hi there, thanks for sharing your thoughts after your stay with us at Generator London. I was disappointed to hear that we had not quite met your expectations on this occasion but we really do appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

54%

For the price I paid to stay here it was not worth it.. #1. I was checked into the room before it was ready I waited for the cleaners to come in and change the sheets they didn't come until I requested it #2. We couldn't find our room when asked for assistance the staff didn't know where it was either.. #3. Not sure what was included in the overpriced room as breakfast was excluded, beds were not clean and there were only 4 power plugs in a 12 bed dorm. DISAPPOINTED !!

Owner Comment (Hide)
Hi there, thanks for sharing your thoughts after your stay with us at Generator London. I was disappointed to hear that we had not quite met your expectations on this occasion but we really do appreciate your feedback. We try our absolute best to ensure all of rooms are ready at 14:00hrs I apologize for any inconvenience this may have caused you. If you would like to chat further please feel free to contact me at the Hostel. Best Wishes, Nathan Roberts - Guest Relations - Generator London

89%

I stay there for 2 night and it was a great stay, very good location, clean, safe and ideal to meet people!

  • 2nd Aug 2015
  • Novice Nomad
  • Anonymous
  • France
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

86%

The generator is in a great location. I was upgraded to 6 bed dorm which was very comfortable. Locker boxes under the bed are very practical. The room I had was on the 6th floor and was very hot and stuffy however. Some more water taps would have been appreciated.

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

66%

Convenient location, very close to kings cross and euston stations. Staff were mostly friendly but the hostel lacked a good vibe.


100%

I stayed here during the Olympics and I was very unimpressed. This time with the remodeling and upgrades fine, the place looks and is great. Good job.

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback - we are so pleased to hear you had a great stay with us. We hope to see you again soon. Best Wishes, Courtney – Guest Relations.

86%

This is an awesome hostel. The bar is great and it was really easy to find from Russell square station, it's about a 3 minute walk. The security is great as you can't get into the building without showing your room key. The food and drinks in the bar are awesome and cheap- we ate there a few nights. Wifi works in the room which is always a plus. Only down side was how far the bathroom was from our room, I had to walk a bit of a distance to pee in the middle of the night but I Would stay again!!

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback. We hope to see you again soon. Best Wishes, Nate – Guest Relations Executive

57%

rooms downstairs were like saunas, there was full blown parties happening throughout the building until after quiet time.


83%

Overall an awesome experience! This was my first time staying in a hostel so naturally I was slightly worried but was pleasantly surprised. It reminded me of a college dorm room and everyone was very friendly. The bar at night was a great place to meet people and the free walking tour was awesome! Security was tight at night and made you feel safe. Defiantly will be staying there again.

Owner Comment (Hide)
Hello! Thank you so much for writing your review after your stay with us at Generator London. It is super to hear from you and we really appreciate your feedback - we are so pleased to hear you had a great stay with us. We hope to see you again soon! Best Wishes, Courtney – Guest Relations.

71%

Stayed here a few times while in London - location wise it's fantastic if you're arriving in via KGX. 24 hour security and reception. Staff are pleasant but rather formal (understandable given the huge size of the hostel). Common areas are well designed and nicely laid out and the four bed dorms are small but with comfortable beds and good storage space. Showers were intermittently cold (never a problem in my last stay)! My main criticism is that very expensive!


100%

Had an excellent 3 day stay at Generator Hostel in London! Very clean and helpful staff from the reception to the security guards (stayed talking to Baba for one hour outside) . David and Brian helped me with directions to the airport at 4 AM and I will never forget that. Definitely recommend it!


80%

A room in the basement was bizarre. Although the room, bathroom etc were clean, I booked a 10-bed dorm and was put in a 13-bed dorm with two power outlets for the whole room. I also think the addition of security guards is a bit over the top when everyone has swipe card access, especially when some were unwelcoming and came across as rude. Overall the location was awesome and price was good for London, but there are better hostels in London in my opinion


97%

Happy with everything in the hostel except the room was really hot with no AC and showershowers had no where to put belongings

  • 18th Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)


100%

Definitely stay here again, walking distance to Covent garden, British museum

  • 15th Jul 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello! Thank you so much for your comments after your recent stay with us. Your feedback really matters to us and we hope to be able to welcome you back to Generator London again in the near future. Best Wishes, Nathan , Guest Relations - London

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