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Generator Hostel London Reviews

Compton Place, Off 37 Tavistock Place, WC1, London, England

Reviews & Ratings Explained

83%

Rating
3436 Total Reviews
  • 77%Value For Money
  • 89%Security
  • 88%Location
  • 81%Staff
  • 83%Atmosphere
  • 82%Cleanliness
  • 80%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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63%

没有床头灯和床头插座 而且在地下 ……英式早餐很难吃


77%

It was an excellent location for central London. 5 min walk to Russell Square Station & local shops. I stayed in a 4 bed and the space was okay but there was only one plug socket per person which is a problem if you have laptops and Phones that need charging. It was very clean, well maintained. Food was expensive for a hostel. The bathrooms weren't nice and always smelt of poop. It wasn't nice to shower in there with that and was unbearable at times. Their 1 small life for the entire hostel.

  • 3rd Feb 2016
  • Novice Nomad
  • Anonymous
  • England
  • Male, 25-30
  • (1 review)


100%

De los mejores hostales en el que he estado. The best hostel.

  • 26th Jan 2016
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 25-30
  • (1 review)


100%

Excellent in every way!


60%

The hostel was in a great location but aside from that facilities were not good. Most of the showers were cold and you had to leave your belongings outside of the shower so they could of been stolen. There was no bedside lamps or power points and the room keys stopped working the day before we left. All of the toilets on our level were cleaned at about 10:30am which is such a bad time and so were those on surrounding levels so we had to go a long way to find a toilet to use


54%

Only 1 double power point in 13 bed dorm. no sleep as a staff member came in several times through the night (loudly) to hook up with a guest. Very loudly.

  • 24th Jan 2016
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)


97%

Hemos estado en una habitación privada de 6. Lo que más puedo puntuar es la limpieza que había y lo segura que te sientes en todo momento. Lo peor que la habitación era muy fría t tuvieron que darnos nórdicos dobles. Tengo que decir que nos ofrecieron cambiarnos de habitación pero ya que estábamos acomodadas optamos por el doble nórdico. El ambiente de la gente muy cordial. Por las noches el silencio era espectacular a pesar de ser un hotel principalmente ocupado por gente muy joven. VOLVEREMOS

  • 23rd Jan 2016
  • Novice Nomad
  • Anonymous
  • Spain
  • All Female Group, 31-40
  • (1 review)


89%

, y y .


94%

Great building and atmosphere. Loved the range of social areas and security was great.


74%

The hostel is in an ideal location and has really great facilities. Everything is new, clean and works well. The place is huge and although it has good common areas it didn't feel homely. I thought the food was expensive and they charge for storing bags too.

Owner Comment (Hide)
Hi there! It is great to hear from you and super that you enjoyed your stay with us. Thank you for your thoughts regarding the food and common areas, these will be shared with our management team at the hostel. Best wishes from the team at Generator London.

80%

Lo mejor es la ubicación. Las habitaciones son un poco pequeñas y a la noche se escucha el ruido del bar de abajo. No siempre sale agua caliente en todas las duchas. Por lo demás bien, por el precio que se paga está perfecto.

Owner Comment (Hide)
Hi, it is nice to hear from you and we are glad to read that for the most part you enjoyed your stay with us. Your comments regarding the showers will be shared with our maintenance team. Hope to see you again, best wishes from the team at Generator London.

86%

Me pareció muy bueno, aunque el cajero se trago mi dinero, el hostal solo me dijo el cajero esta acá pero eso no es problema nuestro, deberían ayudar mas en estos casos, ya que somos extranjeros y no conocemos muy bien el sistema.


100%

目前入住过的伦敦青旅中性价比最高,没有之一的感觉,非常干净,交通便利,大厅也很fashion,一个人出行很合适居住的地方,赞!

Owner Comment (Hide)
Hello, thank you very much for taking the time to complete a review of your stay. Hopefully we can welcome you back again, all the best from the team at Generator London.

80%

The location is really fantastic. You can walk to the river, LSE, UCL, Oxford Circus, SoHo, Piccadilly Circus. Really close to the Tube. The bathroom on my floor was really terrible — the toilets were gross and the showers were straight out of a high school gym change room. I used the toilets on the main floor and they were better. Nice lockers. Charge for breakfast (super annoying). I'd stay again mostly because you can't find a better location.

Owner Comment (Hide)
Hi there, thank you for sharing your thoughts and experience with us. Your comments will be shared with our housekeeping and maintenance departments, hopefully we can see you again. Best wishes from the team at Generator London.

83%

The only issue I can complain it is the price of the food at the bar. Even not being expensive, it could be more adecuated to the budget of people who stay in this sort of accommodation. Moreover, but just my opinion, the music was so loud in common areas.

  • 2nd Jan 2016
  • Novice Nomad
  • Anonymous
  • Spain
  • Male, 18-24
  • (1 review)


69%

The rest of the hostel was clean but our room was a dump. Dirty towels every where and old mouldy food everywhere. It was gross.

Owner Comment (Hide)
Hello, we are extremely disappointed to read your comments. Please rest assured that this is not the level of cleanliness that we expect and will be forwarding your comments to our housekeeping manager. Please accept our sincere apologies – Generator London.

63%

1. Must Pay 5 pounds for a towel. 2. No Safe's in room 3. Requested an all female 14 bed Room, was given a 4 bed room, thinking we had been upgraded, then a male walked in. I went down to the front desk, showed my reservation, thinking he would move the male out of the room, instead they asked us 3 females who had been in there since 2pm to move. And that "he was sorry but there was nothing else they could do". Our only options were to deal with it, or move. He did include crappy breakfast tho

  • 1st Jan 2016
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 18-24
  • (1 review)

Owner Comment (Hide)
Hello, it is very disappointing to read that you had found some issues during your stay. All you comments will be shared with our team here in London, we do apologise with the inconvenience in regards to your room. If you would like to discuss this or anything else further please feel free to contact us directly at the hostel – Generator London.

100%

Coming from the hostel world my self, managing hostels throughout New Zealand I always have a little bit of an expectation. But the generator blew all of them away! Great staff, great venue just a great place to be! Will be fully recommending this to my fellow travellers and I hope I can use the other venues you have across Europe soon.


66%

Good Hostel, however our room wasn't cleaned upon arrival and the dryers were not working properly. Other than that it was a good stay

Owner Comment (Hide)
Hi there, thank you for taking the time to share your experience with us. we do apologise for the inconvenience when you first arrived and hope this was corrected for you quickly. Hopefully we can welcome you back again, all the best from the team at Generator London.

83%

Auberge très bien située, accueillante avec très bonne ambiance. Chambres propres, lits confortables, aucune nuisance sonore. Seules les salles de bain ne sont pas adaptées.

Owner Comment (Hide)
Hi! It is wonderful to hear from you and great to hear that for the most part you enjoyed your stay with us. Your comments will be shared with our team here in London, kind regards – Generator London.

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