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Hanoi 3B Hotel Reviews

99 Ma May Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained


151 Total Reviews
  • 96%Value For Money
  • 97%Security
  • 98%Location
  • 99%Staff
  • 90%Atmosphere
  • 95%Cleanliness
  • 90%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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The best Hotel ever!!

  • 13th Feb 2015
  • Novice Nomad
  • Anonymous
  • Brazil
  • Female, 18-24
  • (1 review)


Awesome place to stay. The staff are so friendly and the location is ideal. The rooms are clean and comfortable. Breakfast was great too. Would definately stay here again!


Had an amazing stay at Hanoi 3B. What makes Hanoi 3B so special is the staff -- they really go out of the way to help you out. For example, my friend and I decided to book a 1 night/2day cruise to Halong Bay which overlapped with our stay in Hanoi. They refunded us for the night we missed in Hanoi, and also upgraded us to a better boat for free! Would recommend Hanoi 3B to anyone looking to explore Hanoi and meet some great people.


Definitely a hotel and not a hostel but for hostel price you get excellent service, amazing breakfast and a good clean bathroom.


The staff was excellent.


It is not a hostel, but a hotel with a hostel price. So if you expect to meet people, it is not the place to stay. The room is simple, but very good. It does have everything you need - and shower is very good. Breakfast included is also good (don't miss the coffee with condensed milk). Location is great, in the middle of Old Quarter. For me the highest point is staff. They really make everything they can to make you feel home, and do help you plan your day around Hanoi. Amazing people.


The hotel was a perfect place to stay at the start of our travels across Vietnam. The hotel is located in a lively and atmospheric street where you can get the true feel of Hanoi however; we could not hear any noise from outside in our room so we slept well. Our room was very clean and cosy. The hotel offers a good range of food for breakfast and free coffee all day which we enjoyed. The best thing about the hotel is the friendly and helpful staff which made our stay there very enjoyable!


Could not ask for more from a hotel. Outstanding staff, top notch location, delightful breakfast, comfy, clean & quiet rooms, hot showers... This review could seriously continue to rave on about how much we enjoyed this hotel experience. Definitely recommend to stay here.


Amazing hotel, amazing staff. Cannot recommend this place more! I've stayed at 5 star hotels and this was 100x better. All the staff are so polite and go out of their way to help! Such good value for money!


We stayed at 3 different places in Hanoi and this was by far the best. Great staff, location, service, breakfast and rooms. Highly recommend to others!


Very friendly and helpful staff. Very clean and functional. Good Location. Good breakfest


I would recommend this place to anyone visiting Hanoi. I really can't rate this place higher. Best place we stayed in the whole of Vietnam.

  • 10th Jan 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 25-30
  • (1 review)


Great hotel with great staff! Wonderful breakfast. Talk to Ocean--he is the best!


These guys are fantastic. Super helpful and friendly. Highly recommend.


The staff here were so welcoming. They took time to learn every guest's name and their smiles made my stay in Hanoi incredibly warm. Ma May is an excellent location, and breakfast is lovely. Highly recommend.


3B Hotel was good. The stuff member are friendly. I have two comments two remark: 1. I wouldnt book any tourist package with them. Are expensive and the quality you get isnt what it suppossed to be. Also, ask always for a detailed programme of the tour and be sure they offer you any alternative in case things dont go as specified on your plan. 2. Be aware there're rats around and come into the ground floor.


Excellent location Great value Lovely little room Incredibly sweet and attentive staff. I cannot stress enough how well the staff takes care if its guests. They clearly take pains to ensure you have a most comfortable stay. Don't see how anything could beat this place if you are a youngish traveler seeking a slighly cushier experience than surrounding hostels. Extremely happy I stayed here. Wish it was for longer. 10/10 would stay again


Loved our stay here. Very friendly staff, cute rooms and perfect location in the old quarter - close to restaurants, backpacker bars and a short walk to the lake.


This was a lovely hostel. Staff were really friendly and very helpful. Even a day after we checked out, they helped us to book a taxi to the train station and offered us a tea/coffee whilst we waited-they went above and beyond. The location is perfect-right in the heart of the old quarter and near the lake. Our bathroom looked a bit tired in parts and the room we opted for was a little small, but given that we were only sleeping there, it was great. Would definitely go back!


Had a really good experience at this hotel. The staff were very friendly & helpful, always checking on how we were & if everything was okay, the room was clean & well maintained, the breakfast was great & the airport pick up was reasonable and on time. Good location in the old quarter and wifi on all floors. The only thing stopping me from giving it 100% were the ants in the bathroom. Other than this minor complaint I would definately reccomend staying here.

Owner Comment (Hide)
Dear Our Value Guest, We would like to say thank you very much for your lovely review. We are so happy that you have enjoyed your stay at our hotel. We would be very happy to see you again in the future trip to Hanoi. All the best Hanoi 3B Hotel team.

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