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Hanoi Aurora Hotel Reviews

109 Ma May Street, Hoan Kiem Dist., Hanoi, Vietnam

Reviews & Ratings Explained

71%

Rating
15 Total Reviews
  • 75%Value For Money
  • 65%Security
  • 95%Location
  • 60%Staff
  • 70%Atmosphere
  • 60%Cleanliness
  • 70%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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34%

The hotel was pretty shabby, and while they were initially very helpful, the staff turned on us pretty viciously when they discovered that we had booked a tour with another company because it was cheaper than what Aurora had offered. Additionally, they overcharged us pretty significantly (as retribution?). Aside from these difficulties, the beds were lousy, the other facilities a joke, roaches everywhere, and a not very good breakfast. By contrast, the 3B Hotel two doors away is a 100%


100%

Warm atmosphere, clean room, rich breakfast. Great location, helpful staff.

  • 1st Jul 2014
  • Novice Nomad
  • Anonymous
  • Australia
  • Male, 25-30
  • (1 review)




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