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Hanoi Lucky Guesthouse Reviews

14 Bat Su Street, Hoan Kiem District, Hanoi, Vietnam

Reviews & Ratings Explained

94%

Rating
247 Total Reviews
  • 96%Value For Money
  • 95%Security
  • 95%Location
  • 98%Staff
  • 91%Atmosphere
  • 93%Cleanliness
  • 87%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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77%

Fairly basic, and clean but needs a fresh coat of paint. Location was very central. Simple breakfast included. Friendly staffs - offers tea and coffee throughout the day. The only thing I didn't like was they nickel and dime with the conversion rate and for the use of printer. We traveled in Vietnam for one month and all the hotels used 21000 vnd per USD as conversion rate but this hotel used 21300 vnd.

  • 10th Jul 2014
  • Novice Nomad
  • Anonymous
  • USA
  • Female, 25-30
  • (1 review)


100%

Hanoi lucky guesthuose 1 is so great, the staff so friendly and helpful, the same guesthouse 2 all of staff so kind, they help me booked halong bay, sapa trip, and open bus go to sourth with good price and good quality. everywhere so clean. house keeping very kind when i'm go back from outside the room clean again the same new room. i like that, i will stay here and guesthouse 2 again. Hightly recommend for someone come to hani city


100%

very clean the room and all of staff are so friendly and kind, they booked halong bay and Open bus ticket and also sapa trip are very very good price and quality, everytime drink Tea and coffee so much, they are so lovely when i come to this guesthouse is so the same myfamily , i like that and so sure come back stay here again.Hightly recommend for who come to hanoi city. Dont forget stay this guesthouse.

  • 17th Jun 2014
  • Novice Nomad
  • Anonymous
  • Netherlands
  • Female, 25-30
  • (1 review)


100%

halong bay and sapa are very nice quality and cheaper price, the room comfortable, clean, wifi strong, the staff so frienly. Hightly recommend this great place for everybody.

  • 14th Jun 2014
  • Novice Nomad
  • Anonymous
  • England
  • Male, 18-24
  • (1 review)


100%

wonderful place from room clean staff friendly halong bay is cheaper and ensure for quality, not the same outside they sale cheaper cheaper but not good quality and not ensure service. i dont like that. so I think if you stay here you book all of service at this guesthouse is better for you so much. about everything, of couse hightly recommend for everybody stay here.

  • 27th Mar 2014
  • Novice Nomad
  • Anonymous
  • American Samoa
  • Male, 18-24
  • (1 review)


74%

When I arrived there was a problem with the reservation andi was brought to their sister property lucky 2. It was nice, the staff was great, and they were really helpful. The location was fine and they worked hard to make sure I had a good stay.


86%

Great guesthouse. My only complaint is that it takes a while for the water to heat after you turn on the boiler, and that the volume of hot water you get out of it is limited. So basically you can only take short showers. They're not so short that it's a serious problem, but they're a little shorter than I prefer.


89%

The saff at hanoi lucky guesthouse were absolutely amazing! Honestly, my only issue was the fact that the showers were only hot for about 5 minutes, and being a girl with exceptionally long hair, 5 minutes is not enough time, especially since Hanoi was quite cold while I was there. All in all, I absolutely loved it and woul highly recommend it! Very comfy and clean rooms with exceptional staff!


100%

very helpfull staff.They help me everything,recommend for me every where for visit as Halong bay very good price and quality,open bus ticket to Hue so nice and cheaper.I like this place so much,i feel at home.Mary i will miss you so much.I will come back your hostel if I come back Hanoi.Hightly recommend to every body.

  • 17th Feb 2014
  • Novice Nomad
  • Anonymous
  • Switzerland
  • Male, 25-30
  • (1 review)


89%

Very friendly and helpful staff !!!


100%

halong bay cheaper, the room nice and clean. Hightly recommend

  • 16th Feb 2014
  • Novice Nomad
  • Anonymous
  • China
  • Male, 25-30
  • (1 review)


100%

Amazing stay! Staff was extremely friendly ad helpful. Tam in particular was a great help- telling us where to go for dinner and sights to see. Was also super friendly an got to know all our names! Private rooms were spacious and clean but the dorm room was a bit cramped and with no bathroom. Delicious free breakfast and coffee everyday! Overall fantastic stay

  • 16th Feb 2014
  • Novice Nomad
  • Anonymous
  • Canada
  • Female, 18-24
  • (1 review)


100%

Very helpful staff Mary was excellent good knowledge of the city Would stay there again if going to Hanoi


97%

Very good central small hotel, very clean good value for money Mary very helpful. Would recomend to anyone.


94%

Just a great small place. The beds are not comfy though and it was a bit cold. It's also in a busy area so noise from the street does happen. The location was perfect though.




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