Hanoi Lucky Guesthouse Reviews

The staff was so so so amazing! They were kind and helpful to the point that I didn't want to end my stay there. Booked our tour to Cat Ba island, prepared breakfast, assisted with an issue with Vietnam Airlines, arranged pick up to and from hotel and even MADE ME A BIRTHDAY CAKE which we celebrated together downstairs when me and my friends returned from the bars late at night. They went beyond their responsibilities and I wouldn't consider staying anywhere else in Hanoi! Thank you!!

This hotel was amazing. The Staff were friendly and helpful. (Zach and Trip! You guys are awesome) The rooms were clean and comfortable. They made us feel like we were at home. They even bough a birthday cake for a friend of mine. Such wonderful customer service and I would definitely recommend the guesthouse to everyone.

This hotel is so mazing the first Staff very friendly and helpful, the room is very clean the bed comfortable, the second Halong bay, Sapa trip so good the price and quality, if you like visit Halong bay and sapa, i think you come to hanoi lucky guesthouse meet Mr Peter and Marry, they will book for you very good service. Hightly recomend this place.

Great hostel with really helpful staff, they have a tendency to overbook and move people out to another hostel though.

We really enjoyed our stay at Hanoi Lucky Guest house. The location is brilliant, situated in the old quarter and only a short walk to the lake. We stopped for two nights and we was very pleased with the hostal and its facilities. Also the staff, Jack and Step were very helpfull and friendly and helped organise an open bus ticket. We organised the Halong Bay 3day/2night Cristina cruise which was excellent value for money and we had a great time. The service was brilliant. Highly recomend.

The staff is wonderfully nice-they helped me organize everything I needed for my one night stay. My room (a twin room) was clean and had extra pillows and blankets, but was a little on the small side and the bathroom was comically small. Still, if you are looking for a simple place in Hanoi with great staff, I'd definitely recommend this.

Great guesthouse: clean rooms, the best staff *Jack*(friendly and helpful), free breakfast. They made us feel at Home and welcomed. Would definetly stay there again

The hotel is very very good, staff really friendly and helpfull, room is very clean, bed so comfortable. And speciall lPeter and Jack did book Halong, Sapa, train ticket to hue very good quality so wonderful the price. Hight recommend. This. Hotel for you.

Staff so friendly and helpul, they booked HaLong bay, Sapa trip and Open Bus ticket very very good the price. so mazing and wonderful. if you go to travel hanoi city in viet nam, you come to hanoi lucky guesthouse and need met Peter and Jack, they will book help you every service so good about quality ang the price. thank you so much Peter, Jack and Step(Thuan), Hight recomend this great place.

A simple place, rather basic, but quite comfy, with a small breakfast and a great, friendly staff. Excellent value.

The staff is so helpul and friendly, and so mazing about Halong bay and Sapa wenderful price. you need book all of service with they. good the price. special Peter and him staff, they did organization Birthday for me extremely Great. I so love poeple this place. Of couse i hight recommend hanoi lucky guesthouse for everybody.

The staff were very friendly and helpful. Rooms were clean, spacious and good value for money. The staff helped us book our trip to halong bay and our bus trip down Viet nam. If you can ask for a window at the front.

One of the best guesthouses I staid in Vietnam. The service Peter, Jack and Step provide is outstanding. They take care of every detail when booking a tour. They drive you to the train station, go for a beer with you around the corner or simply solve issues with the stupid local taxi drivers who try to overcharge you ;-) Take a balcony room!

The best part of HaNoi is the Hanoi Lucky Guesthouse. Peter and his team are so helpful, with the customer service of a 5 star hotel. Their smiles greet you when you walk through the door and they're always asking you if you want another coffee/tea. If you have any travel arrangements they'll facilitate for you and make it so much easier, Jack and Step are fantastic. Step came to the train station at 4am to pick me up and never complained once! I would rhighly ecommend this guesthouse!

The staff is vey friendly and helpul, they did book for us HaLong bay 3days-2nights, Sapa trip and The open bus ticket very nice and good the price. so when you come to this hostel, i think you need Mr Peter, he will help yoiu everything or another staff. I like this Great place and hight recommend.

Everything about this hostel was great for the price except the noise. The streets are very loud and we slept very little because of it.

After having a terrifying taxi ride from the airport, I was relieved to land in this warming guesthouse. I stayed in a room with a beautiful balcony (request a balcony room if you can!). Mr. Peter was amazingly helpful and a real caregiver. I woke up and he made me breakfast, tea, showed me a map and helped me plan my week in Vietnam. As an American woman travelling solo--his help was much appreciated in planning tours, buses, taxis and trains. The showers are below average--handheld shower head

We had a fantastic stay here. We arrived the day after my birthday and the staff ran out to buy me a birthday cake (complete with candles) as soon as they found out! Location is central, we had a lovely double room with a big balcony overlooking the street, and the room was made up each day with fresh towels. There was no pressure to book anything through the hostel but we booked halong bay and bus tickets up to sapa through the hostel and both were great. Can't recommend this place enough!

We really felt like at home when staying at your hostel! Everyone was so helpful, especially Tom - great thanks for all your advices!!

Great hostel, good location and super friendly staff! Would recommend this hostel an would stay here again for sure!