Home to the world's greatest Hostels

30,000 properties, 180 countries Over 3.5 million guest reviews 21 million bookings

Hanoi Old Town Hotel Reviews

95 Hang Chieu, Hoan Kiem, Hanoi, Vietnam

Reviews & Ratings Explained


275 Total Reviews
  • 93%Value For Money
  • 94%Security
  • 95%Location
  • 93%Staff
  • 88%Atmosphere
  • 89%Cleanliness
  • 88%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »

  • Show:


Great stay at hotel - food for tour bookings and made everything easy. Would recommend


Fantastic friendly staff who helped us with bookings to Halong bay and Sapa. All the staff are fluent in English speaking and could help us out with any question we had. I would strongly recommend this place.


Wonderfully friendly staff. Very helpful with day trips and multi day trips. Hassle free, good breakfasts, nice clean rooms. Great location in the old quarters. Would definelt recommend. Perfect place to stay.

  • 15th May 2015
  • Novice Nomad
  • Anonymous
  • England
  • Female, 18-24
  • (1 review)


We received a very warm welcome. Anna and all the staff team were all very helpful throughout our stay, specially for helping us during the process of finding our lost luggage and calling the aeroport. We appreciated the Friday night happy hour, as well as the coffe in the morning with was delicious! The hotel is well located, it's easy to walk from there.

  • 5th May 2015
  • Novice Nomad
  • Anonymous
  • Canada
  • All Female Group, 18-24
  • (1 review)


I stayed at Hanoi Old Town Hotel last year and didn't consider anywhereelse for this trip. Repeat business says it all and I wasn't disappointed. Mr Canh and all the staff are wonderful. Real gems. We often had impromptu English/Vietnamese lessons.


Very well situated hotel in the old quarter close to plenty of shops, restaurants and recreation. Staff was extremely accommodating with left luggage and help arranging for transport to the airport, for example. Great room for the price!


We were happy with this hostel. It is so close the tourist places near Hoan Kiem Lake , Dong Xuan market...The room is very huge , breakfast excellent. We booked Halong bay and Sapa trip with hostel , it is cheaper than travel agency


An excellent place to stay, good value for money. Central location and big and clean rooms. GREAT staff, they reacted and helped so well to an emergency we had and accommodated to it. Good complimentary breakfast. Will definitely stay here again :)


This was our second stay at the hotel and we still appreciate the staff. We got a room on the sixth floor this time and it was ok, but you could see the corridor even when the door was closed... Things seem to fall apart everywhere. We even found a rat running around our room. Yikes! Odd thing: we got offered some private car (the hotel's) to bring us to the airport for 18$ but when I told them that a taxi should be 15$ we this price, no problem. Makes you a little suspicious.


It's a very good hotel, with excellent and friendly service. We stayed here for 3 nights and the staff were very helpfull. The imperial cruise is also high recommended!


Very nice hotel. The staff were very helpful in advice on booking tours. We had a fabulous visit to Halong Bay and the staff were very flexible in rescheduling our Sapa tour and room booking when I was unwell. I would recommend this hostel/hotel!


The hostel is in the middle of the buzzing streets of the old city. We had a fairly big room with a nice shower on the first floor. It is rather noisy in the street (you can get earplugs at the reception) and you'll get half an hour of propaganda out of the loudspeakers in the street every morning and evening. Staff is helpful and speaks English well. Breakfast is good (nice variety, including corn flakes) and we Could keave some luggage behind while traveling to Sapa.


Great staff who are very eager to help and accommodating. Free breakfast was quite good and hearty.


Great hotel, great staff! Helped us with all our bookings and all our tours. They even helped us with the china visa application. Would highly recommend staying here. The included breakfast was good too!


Really enjoyed my stay. Fantastic staff who were very helpful making tour arrangements and explaining about the local attractions. Located in the Old Town area and very close to the wknd night markets and only a few blocks from the lake. Don't miss the wknd night market which starts on Friday nights. This is not a party hostel so you can definitely relax and get a good night's rest. I had a private ensuite room and the price cannot be beat. Bed was very comfortable and breakfast included.


In Hanoi, standards for hotels are really subpar. So, compared to other hotels in Hanoi this hotel was good.


Great location near night market in old town, great and very helpful staff


The hotel answered all of our questions before and during our visit. They booked our tours prior to coming and each tour was excellent.


Very frinedly and helpful hotel staffs especially Canh. Location is near night market and Hoan Kiem Lake.


The hotel was in a perfect location to explore the old quarter and was really good value for money. The hotel is also a tour agency but beware they push this hard. From the moment we arrived they were gunning for sales and we heard a lot of people paying a lot more for the same packages than other companies.

« first « Prev 1 2 3 4
(72 results)

View all Hanoi Hostels

Please give us your feedback