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Hanoi Serenity Hotel Reviews

1B Cua Dong St., Hoan Kiem Dist, Hanoi, Vietnam

Reviews & Ratings Explained

54%

Rating
56 Total Reviews
  • 60%Value For Money
  • 20%Security
  • 60%Location
  • 60%Staff
  • 60%Atmosphere
  • 60%Cleanliness
  • 60%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

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54%

There was old mattresses left on several of the staircases and several rubbish like an old suitcase on the stairs. The rooms had damp on the walls and ceilings. The place needs renovation. The building is high rise and there is steep and narrow stairs to use to get access to the rooms. This was very dangerous and someone can easily fall and hurt themselves.

  • 21st May 2015
  • Novice Nomad
  • Anonymous
  • England
  • All Female Group, 31-40
  • (1 review)




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