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Hotel Astoria- Venice Reviews

Calle Fiubera 951/a, San Marco, Venice, Italy

Reviews & Ratings Explained

53%

Rating
383 Total Reviews
  • 46%Value For Money
  • 63%Security
  • 71%Location
  • 54%Staff
  • 49%Atmosphere
  • 51%Cleanliness
  • 37%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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20%

Basically my biggest nightmare. The man at the desk kept trying to charge me (I prepaid) then I go into my room where there is an old man in his underwear. No security and when I asked to change rooms the man told me there were no others. I walked out of that hostel within 10 minutes and while walking out the man at the desk goes "wait we have another room." Sketchiest experience of my life and I would suggest to never EVER go near that place. Talk about a trip-ruiner. No security, dirty as hell


80%

The poor in facilities is related to the issue that it is actual a hotel and not a hostel, hence all the usual things (hot water, kitchen etc) is missing; in addition the wifi did not worked in the room but it did worked at the steps


91%

Very helpful staff! One helped read directions for me for medication I needed for the flu. Another helped with wi'fi, a towel, and much more. The morning and afternoon staff are very talkative and pleasant. The location is a little tricky to find at the start, but, it is literally 5 minutes away from the San Marco water train drop off point and is an excellent spot! Only downer was our room shower was Out of Order so we had to go out in the hallway and share with another group.


26%

The worst hotel I've ever been! No heater, dirty and furniture was almost destroyed. I one night we came back after midnight and we were unable to go in... The person at the front desk was absolutely asleep. The worst experience i have has in Europe. Please, don't go!




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