New Vision Hostel Reviews
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This was a very hostel rirght in the centre of things Only thing that was down side was the tour to halong bay not good value for money try around outside
The staff here are very friendly and helpful. We arrived super early on the train and practically woke up the staff but they made us comfortable in the lobby until the room was ready. Kept bringing us hottled water to drink which was nice. Booked a halong bay cruise through the hotel and they also helped arrange our flight to laos and were very helpful and informative. Booked back in after halong bay. 2 different rooms and both very nice, good shower too. Fresh fruit is placed in the room too
I cannot fault the staff they are so helpful and cannot do enough for you. To the staff keep up the brilliant work that you do as you make everyones stay a wonderful experience.
Cannot fault this hotel. Staff in particular very attentive & helpful. Stored are luggage several nights while we were away. Arranged all our trips.
I have found that the staff are amazing and cannot do enough for you, they have been so nice that we have extended our stay here
Awesome staff here! I booked trips to sapa and halong bay with them at a very good price and everything was as I had hoped for . . . .free breakfast and the hotel is spotlessly clean, would highly recommend! !!!
The staff was very attentive and great. The breakfast could use improvement, more fruit and Western choices. I was there during Tet New Year, and the staff gave us dinner since everything would be closed. Very informative of what was and was not possible during this time. Booked a Halong Bay cruise through them which was also very good. You would never know from the attentiveness of the staff that they were largely missing the holiday. Fresh fruit delivered every day.
Nice location and very friendly staff. Breakfast is a bit iffy- we have had better at hostels as it was quite old here in our opinions, but it's not the end of the worlds Smells of cigarettes, but most places do in south East Asia, so don't let that put you off. Great value for money and would stay again
Staff were very attentive and kind. The tour desk was great and it was very quick and easy for us to plan our time in Vietnam. The hotel room was clean, no problems at all. It is a quiet hotel and perfect to use as a base for when exploring Hanoi.
Located pretty much in the old quarter. Short walk to bars and restaurants as well as the major tourist sites. Free buffet breakfast. Staff were very friendly and helpful when booking tours and buses and provided free water when doing so. Also provided free fruit to the rooms in the evening. Fantastic stay we'd recommend to anyone.
We had an excellence experience at New Vision. The staff were very helpful and friendly and helped us beyond their duty when one of us needed help with a stolen item on a day trip (something they had nothing to do with). Would recommend New Vision to anyone wanting to stay in the Old quarter! Great location and clean rooms.
Very good Hotel, we would defintely come here again! The staff is very friendly and helpful, you can leave your luggage there when you are going to Sapa or Halong Bay, and they always serve you free drinking water and bring you fruits to the room every afternoon. The locations is perfect, very central. The best is that you book it via hostelworld.com because the have special offers, that make it cheaper. Pick this hostel, its very good.
The reception staff were first rate. There were a number of problems with my room, but they were fixed quickly. The housekeeping was not great, the sheets and duvet covets should be changed much more often. My room badly needed updating, but it was the cheapest category. There were real roses in the room, which was a nice touch, but no window. Every time you sat down in the lobby, someone brought you a water, but they charge $1 US for each bottle you drink from the mini bar.
- Novice Nomad
- Female, 41+
- (1 review)
This place went above & beyond. Arranged a couple of brilliant tours for us, dropped us off & picked us up from the station, and provided bottled water every time we sat in the foyer! Fantastic service. Will come back here.
Very glad we found this place, for the price it was incredible and would be something you'd pay 40€ for in Europe. Very kind and helpful staff, good tours (we booked Sapa and Halong Bay with them), nice breakfast buffet and perfect location. Highly recommended.
Great stay for such a low price! We must have picked up on one of their deals, we were in a double room with no windows, that would be my only gripe but everything else was fine. Bed really comfy, free water and tea, free banana too! Would definitely stay here again, staff friendly and courteous. If you're looking for a good hotel instead of hostel in Hanoi I'd recommend this - and remember the atmosphere will be a hotel's one too, not a hostel''s.
Called a hostel but in reality a hotel! Lovely friendly staff who always remember your name and are very welcoming. Staff happy to look after luggage whilst you head out of town on trips and assist with booking transport to the airport. Breakfast included as is tea/coffee in your room with free daily plate of fruit.lovely clean sheets, and towels changed daily when room is cleaned. Great location in the old quarter with an ATM directly outside. Suffice to say I left and returned for 2nd visit!
The staff here were perfect. Attentive but not over bearing. Very, very helpfull! With advise on whatever you enquired about and the cheapest/safest way to do whatever it was! I would recommend it to anybody and we will be staying here in the future. A big thank you to the staff!