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Nomads Byron Bay Reviews

Lawson Lane, Byron Bay, Australia

Reviews & Ratings Explained

80%

Rating
1309 Total Reviews
  • 74%Value For Money
  • 81%Security
  • 96%Location
  • 79%Staff
  • 78%Atmosphere
  • 75%Cleanliness
  • 79%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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66%

Friendly staff and great location. Clean linen provided and beds were comfortable. The corridors were carpeted and smelt really bad particularly down near where my room was (111), I saw a cleaner in the morning walking along spraying the carpet I guess to try and get rid of the smell, probably not the best solution, maybe a different surface would be better? In the room the windows had to be kept open for ventilation and unfortunately it was very loud.

  • 17th Mar 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 25-30
  • (1 review)

Owner Comment (Hide)
Thanks for leaving your feedback with us, we really appreciate the information ! We have plans on re-decorating the hostel in the pipeline and this includes new carpet in the halls and to restrict the noise. In regards to the spray this is simply a deodorizer for carpets prior to vacuuming. We generally get the Carpets steam cleaned monthly and deodorize in between steams. Were stoked you enjoyed other aspects of the hostel and welcome you back anytime! Much love from your mates in Byron Bay!

94%

Had a cracker time... More people needed to dress up for Paddy's day 😜👒

Owner Comment (Hide)
Thanks for your feedback, were stoked you enjoyed your stay! We decorated the reception area and played relevant games for St paddys and did our best to set the vibe for the night. Unfortunately most backpackers are on a strict budget and don't have the spare funds to purchase dress up attire for one night. If they did we would do dress ups every night of the week! See you next time legend!

100%

Clean bedrooms withblockers next to the beds. Bathrooms and kitchen spotless Everytime I used them. Big social areas and can drink there good wifi downstairs too. Party place but if you want an early night don't worry everyone gets kicked out at 10pm


71%

Big and modern hostel with air con in the rooms which is great, 10 bed dorms are a bit too hectic if you want to get a good sleep and 4 bed dorms with ensuites are only a bit more so would recommend them, daily activities are good and the outside terrace is chilled. Would recommend for backpackers that like a party and a big hostel atmosphere. Only real con is that some friends had their food stolen from the fridge and the staff didn't care, didn't even check the cam footage for them.

Owner Comment (Hide)
We are stoked you enjoyed some aspects of your stay. We pride ourselves on the atmosphere we create and we are glad you enjoyed it. Its frustrating to hear that our staff didn't investigate this matter further during your time with us. We clean our fridges daily and as we have such a high turn over of guests. If the food is not labeled properly unfortunately it will be dispersed of. However that's no excuse for the lack of initiative from our staff. We apologies immensely for this :(

60%

Staff were sooooooo rude I almost didn't check in, the place is alright... kitchen and bathrooms were pretty clean, seemed like the had a going out activity every night but looked like it was more for the staff than anyone else. Idk it was nothing special, I'd probably recommend staying somewhere else because the staff really are just AWFUL

Owner Comment (Hide)
Thanks so much for your feedback! It was absolutely gut wrenching to hear that our customer service was not immaculate. We pride ourselves on having amazing staff here and only take on the best and brightest personality's. Id love to get more information from you regarding this as id love to rectify this issue immediately. Ive contacted you with your email provided and hopefully we can get to the bottom of this! Much love from your friends in Byron Bay!

80%

A good party hostel.Some of the staff were not too helpful but others were so it balanced out as average i guess.


54%

The Location and staff are great but it's a party hostel and therefore extremely noisy and dirty.

Owner Comment (Hide)
Thanks for your feedback, It was great to hear you enjoyed our great location and awesome staff. We try our best to cater for all types of travelers and i'm so sorry you felt it was just a party hostel. In regards to the cleanliness issues , its very disappointing to hear, as we have cleaners on 24 hours a day monitoring and cleaning the communal areas. We hope you can come and stay with us again at Nomad Byron Bay so we can prove we are a clean, vibrant hostel that caters for all travelers :)

86%

Clean hostel with good AC in the room. Staff were generally helpful and enthusiastic. Great location close to the beach and the heart of Byron. Only a fleeting visit so cannot comment on the facilities outside of the room as I didn't get a chance to use them. Male, travelling solo, March 2015.

Owner Comment (Hide)
Thanks for your feedback you absolute legend, See you next time your in beautiful Byron Bay!

77%

Pros: great location Cons: the carpet is disgusting everywhere, dirty and moulded


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