Shanghai Hidden Garden Youth Hostel Reviews
Reviews & Ratings Explained
The rating percentage is calculated from customers who booked within the last 12 months.
All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
Read our review guidelines »
Dear hostel-team We gave you a very bad feedback, but we want to let you know that with not that much effort you could improve your hostel! First, please start cleaning the rooms, they were not clean at all and the whole night you could smell the toilets. There was a lot of fungi at the walls and the rest of the room smelled of it! We recommend to install an appropriate ventilation! Finally, we didn't feel welcome at the hostel, maybe it was because it's a busy time.. But huge potential!
Don't go there. I arrived and they gave me a dorm that the entire floor was wet cause the air conditionning was spilling on it. The smell of moist was disgusting. I asked for another room and they said it's normal the cleaning lady didn't pass yet. The other room was like the first, but the water was hidden by a bed. I told them, they said it was normal. The smell was still so strong that I was not breathing well. It's serious. I cancelled my booking and they never asked why.
Oh my room was messy and hair and rubbish all over the floor. It had most dirty toilet I have ever seen in a hostel, smelly. The lounge looked very nice but I saw cocokroch next to me ... lots of mosquitoes. Very bad experience
- Novice Nomad
- Hong Kong
- Female, 25-30
- (1 review)
The Hostel is in the middle of nowhere. Though it's description states just ten minutes from the Metro, it is closer to 20 minutes. The hostel is back in alleyway that is often flooded at the entrance, so if you have heavy luggage, I hope you are strong enough to carry it. I checked in to this hostel and checked out just hours later as I heard from various other expats that their stuff had been stolen from this hostel. The hostel is nowhere near anything. Expect very long subway rides.
all in all i met many nice people there n especially be friends with Carl who is really a nice guy. but i booked a bed but when i went the hostel they told me that there is no bed left so i have to slept on the couch the point is i paied the front money. besides the location of the hostel is not that good n the hostel not as clean as i expect so im not satisfy with this hostel.
It is a nice place to stay. Only inconvenient, the location quite away from downtown. Otherwise, everything was great, the atmosphere and the place are really cool.
Awful hostel. Mold and weird smells in the 8 person dorms- that do not have windows by the way. Staff did not understand english. Rooms were very dirty + smelled like cigarette smoke.
- Novice Nomad
- Female, 18-24
- (1 review)
The atmosphere in this hostel was very nice, met lots of nice and funny people here
Was not a good experience. its really far from the subway station, and then after We arrived they used our booked room, so we had to sleep in a weird room. The Room was very wet.
The hostel has a nice bar area and the rooms are relatively clean. However, the bathroom was not nice at all and let down the rest of the hostel. In terms of location, it is quite far from the main tourist areas of Shanghai.
It was a bit noisy having my hostel room near the bar. The bathrooms needed to be cleaned more regularly. The blankets were too short for tall people (my feet poked out the end).
Located god knows where in Pudong district. Nothing to do in the area, and the subway is 15-20 min walk on a dusty road. Staff is extremly helpful, there is breakfast and a nice yard. I've seen the dorms behind a glass wall and they look pretty hardcore. I myself booked a double room which was not bad but ended up spending lot's of time just to get out and back in to the area since you need to walk then take several subway stops to reach any place nice or interesting.
Was not a good experience. First, I told them that We would arrive later, and they used our booked room, so we had to sleep in a weird room with the staff. As you can guess, they did not refund any yuan due the problem. Then we moved to our original room, it was very wet, even we found a cockroach. Wifi rarely worked, it is collapsed. +point: free water, cheap beer and a lot of movies and books OK for price, however for the same value there are better hostels in Shanghai, China and Asia.
The atmosphere was great, really nice areas for everyone to relax and chat. The staff were also incredibly nice and helpful (helps if you speak a bit of mandarin). The train station was pretty close (10 min walk) and a nice 25 min walk to the financial district, where there are loads of street stalls to try food. Considering its price, the hostel was good, however there was only one substantial issue, which is the only reason I wouldn't come back- mould. My room stank of it, and made me ill.
Staff really helpful. Monica was super friendly and incredibly helpful. An absolute star! Great location for Vietnam visa applications and they do a great coffee too :)
We were two girls staying in a 4-bed dorm for four days (with mold in the bathroom) but had to change to a twinroom (for 100rmb extra) because one of os got sick from the very cold and humid dorm. The receptionist was helpful though and the hostel is close to the metro station. The place is probably cosy and a nice place to chill in the summer, but at this time of year it's way to cold in the rooms and bar/lobby-area.
Loved my stay here! Monica the receptionist was so helpful to me, assisting me to book train tickets to my further destinations and translating helpful phrases for me! Thank you guys!
There is currently road work being done along pudong avenue, so the road leading to the hostel has been temporarily narrowed. Not the hostel's fault but something to be aware of as a nighttime stroll won't feel 100% safe with cars whizzing right by you. The hostel itself is pretty standard. Atmosphere and staff were pleasant. Unfortunately I got sick one day and discovered that they kept a pair of dogs chained up in the entrance throughout the day. The cockroach in my shoe wasn't great either.
The staff was friendly and helpful. Hostel also had huge collection of movies and books! Location was good too, close to streets with restaurants and shops, and not too long distance to Bund and other famous landmarks. Though the hostel itself was a bit tricky to find, but that was mainly because of construction works on the street. Dorm room was a bit too cold during the daytime. Overall very good.