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Shinjuku City Hotel N.U.T.S TOKYO Reviews

1-16-5 Shinjuku, Shinjuku-ku, Tokyo, Japan

Reviews & Ratings Explained


393 Total Reviews
  • 79%Value For Money
  • 88%Security
  • 91%Location
  • 85%Staff
  • 75%Atmosphere
  • 85%Cleanliness
  • 83%Facilities

The rating percentage is calculated from customers who booked within the last 12 months.

All ratings and reviews are based on the feedback and opinions of the customers who submitted them and do not express the opinions of Hostelworld.com. This way, you get an up-to-the-minute opinion of just how good a hostel really is.
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Smoking in the lobby was unpleasant. Room was always a tad too cold but staff were helpful in trying to make our stay more comfortable. The room was also quite small - we had a bigger room (a wheelchair accessible one) previously which was way more spacious.

  • 17th Jan 2015
  • Novice Nomad
  • Anonymous
  • Singapore
  • Female, 18-24
  • (1 review)


Staff were courteous and helpful. Location and facilities were excellent. Had a family room and the futons were the most comfortable we had in Japan!

  • 10th Jan 2015
  • Novice Nomad
  • Anonymous
  • Australia
  • Female, 41+
  • (1 review)


It's a business hotel rather than a hostel. Large bathroom area. Mini fridge in the room.


Nice place and helpful staff. Felt a bit run down and in need of renovations however.


more rooms in case of extension and extension should be cheaper..thnx

  • 21st Nov 2014
  • Novice Nomad
  • Anonymous
  • Philippines
  • Male, 25-30
  • (1 review)


Great location (2 min walk from subway) with plenty of eats near by. Safe location within walking distance of sights. Their mobile WiFi deal is killer, I wish every hotel I stayed at in Japan had it! Really enjoyed my stay and staff was super friendly and all spoke English.


This hotel's best feature is it's location - it's located about two minutes from Shinjuku Gyoenmae Station, which is only two stops from Shinjuku station, OR an easy (almost completely straight-shot) 15 minute walk to Shinjuku Station. Despite being just off the main road, it's actually located in a quiet, peaceful neighborhood near many cafes and convenience stores. The hotel staff was VERY kind and helpful, and my room was very nice and clean. Thank you so much for the great stay!!!


If you've ever wondered what it's like to stay in a love hotel without it being too shady, this might be the place for you. The location is pretty good and the staff was friendly, even if all of them can't speak english very well. Wifi only worked properly near the entrance of our room, but at least we didn't have to go to the lobby. Air ventilation was kind of noisy, but didn't keep us up at night. The huge bathroom and tub were a nice surprise.

  • 15th Oct 2014
  • Novice Nomad
  • Anonymous
  • Finland
  • All Female Group, 25-30
  • (1 review)


This was the best place I stayed during my 3 week trip to Japan. Very clean and lots of space compared to other places in Japan.


big room; bath with whirlpool


This hotel is in a good location, walking distance to party area. Very close to the train station, and some nice spots to eat.

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