Hostelworld.com

Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

Arenal Backpackers Resort is the 5-star property of Costa Rica. This beautiful hostel/resort has a spectacular view of the Arenal Volcano, and is just a few minutes walk from the town centre and bus stop. The open setting of the property also makes it the perfect place for meeting fellow travelers.

Facilities include: Pristine swimming pool, with wet bar and sun loungers, A large garden with hammocks, Games: cards, board games, twister, pool table, slip n slide, etc, Free internet room with A/C and wireless access, Information and Tour Desk, Restaurant, Fully bilingual staff and 24 hour security

In the rooms: Private bathroom with hot water, Lockers, New thick mattresses, pillows, and linen, Key card access & A/C


Tents:
We have a brand new deluxe camping area! This area is covered and each tent has a double mattress, fan, lighting, power sockets and an outside locker room.

Private rooms:
-All private rooms have: Flat screen TV with cable, 1 or 2 Double Beds, A/C, Lockers, Towels, Private bathrooms with hot water, New thick mattresses, pillows and linen

Cancellation and Reservation Changes Policy:
* Cancellations and reservation changes must be made by email only.
*  Reservations can be cancelled up to 72 hours (3 days) prior to your arrival free of charge if you cancel 2 days before your arrival you will be charged for your 1st night only , after this period of time (48 hours ) you will be charged the total of the reservation same applies to “no shows “ thanks for your cooperation
* Reservation changes have to be done by email only, phone calls or messages at the front desk are not valid, and you need to bring the email with the acceptance of your changes in order to be validated,
* Non-Refundable : Your booking is non-refundable, if you choose to cancel or modify your booking, or in case of a no-show, you will still be charged the full cost of your booking.
* Last minute bookings: Reservations made only 3 days before your arrival date or within this period of time are non-refundable or accept any changes

- No underage kids and teens in the dorms.
-No kitchen
-Parking area $10 per day
- All reservations must be made at least 48 hours in advance.
-Front Desk opening hours from 7:00 am untill 10:00 pm.
Check in from 2 pm to 8 pm.
-Quiet hours after 11pm.
- Check Out - 10am.

Deposits:
1. There is a $1 deposit (refundable) when you return your key at check out , when staying in dorms
2. There is a $5 deposit (refundable) when you return your towels at check out , when staying in private rooms
3. The remaining balance has to be paid at arrival in cash ( USD or COLONES), in case you do not have cash you can go to the ATM or use your card for a 5% extra fee View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.5

  • Location 9.0

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 9.0

  • Facilities 8.6


Latest Reviews

  • 10.0

    Superb

    24 Jun 2019
    Awesome place! Clean rooms. Great atmosphere, friendly and helpful staff.
    USA, Couple, 41+
  • 10.0

    Superb

    05 Jun 2019
    Beautiful hostel that felt more like a resort than a hostel! The food in the restaurant is good, the pool is lovely and the location was great. The hostel staff were very helpful and friendly. I would stay here again!
    Australia, Female, 18-24
  • 9.7

    Superb

    04 Jul 2019
    Great hostel while in San Jose. The common areas are perfect for meeting people and relaxing. 10 person dorm was clean and breakfast was delicious!
    USA, Mixed Group, 18-24
  • 9.4

    Superb

    06 Jun 2019
    Great hostel! Gated, and has a pool and bar. Met a lot of great people here! Only complaint is that it is a bit out of the way of the center but still in ealking distance and very close to the amsterdam bar.
    USA, Male, 18-24
  • 9.1

    Superb

    02 Jul 2019
    Only negative was no sockets near beds (or at least in my 8 bed dorm). Other than that minor detail, fantastic hostel would 100% recommend
    England, Female, 18-24
  • 8.9

    Fabulous

    23 Jun 2019
    Nice place to stay. You get your bang for your bucks, and the staff is really helpful and knowledgeable. Would come back in this hostel the next time I’m in La Fortuna!
    Canada, Female, 25-30
  • 7.7

    Very Good

    04 Jul 2019
    Young chap at front desk was disinterested and made it harder that it should of been for my partner and myself. Other staff were more than helpful so that made up for it .
    New Zealand, Couple, 31-40
  • 7.4

    Very Good

    08 Jun 2019
    More like a hotel- no kitchen to make your own food or place to store it.
    USA, Male, 18-24
  • 7.1

    Very Good

    10 Jun 2019
    The room I stayed in felt damp and smelled of mold. The food was expensive but it was good quality, and the pool was clean. From what I could tell they made no effort to facilitate any social events at the hostel so not a great place to be a solo traveler wanting to meet people.
    New Zealand, Female, 18-24
  • 6.6

    Good

    06 Jul 2019
    The hostel is beautiful and is a great location. However, for the price it seems a bit ridiculous that it does not offer towels or free breakfast.
    USA, Female, 31-40
Read all reviews

Facilities

Free
  • Free Internet Access
  • Free WiFi
  • Linen Included
General
  • Air Conditioning
  • Bicycle Parking
  • Book Exchange
  • Breakfast Not Included
  • Cable TV
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
  • Towels Not Included
Services
  • 24 Hour Security
  • Airport Transfers
  • Currency Exchange
  • Fax Service
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Shuttle Bus
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
Entertainment
  • Pool Table
  • Wi-Fi


Awards

  • 2010

    1st, Country Winners Costa Rica

View all Award Winners

×