Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

For groups booking cancellations must be 5 days before arrival.

Additional Info:

-Free activities for groups like; B.B.Q. Games,karaoke, cultural activities, and more
-Free wekcome drink
-Free Cofee all day
-Special deals

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Awesome Cleanliness
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Property Description

We have a great location in a quiet and safe area. Just at 150 mts from La Fortuna bus station.

We are Arenal Hostel Resort . Fully equipped share kitchen - hammocks - meeting area - Free wireless internet.

Arenal Hostel Resort is located in the heart of La Fortuna and very close to our hostel you will find pharmacies, supermarkets, clinics, banks and other basic needs for your convenience. Bus service and local transportation are only a block away so from here you have the best access to anywhere. While enjoying your stay in the comfort of our hostel you can explore local hangouts , stroll through the various natural attractions , perfectly manicured parks and much more. But if you're looking to simply relax in the comfort of our lounge/bar, you can swap stories about the days adventures or play a game of pool.

Arenal Hostel Resort is the ideal launching pad for all your adventures in Arenal La Fortuna !


*Full Service Bar/ TV Room *Air Conditioned rooms
*Kitchen (all appliances for your use) *Laundry
*Clean Secure Private and Shared Rooms *Mobile Phone cards
*Panoramic View of Arenal Volcano *Wi-Fi in Common Areas
*Relaxing Spectacular Gardens *Bed Linen/ Towels
*Safe in Rooms *Housekeeping Daily
*24 Hour Wireless Internet *Free Luggage Storage

*ATM *Free Maps and Brochures
*Luggage Storage (large bags)
*Comfortable Seating/ Tables with Umbrellas

Note: Arenal Hostel Resort has five buildings . First: Reception and Souvenir Shop. Second: Hostel & Rooms. Third: Kitchen. Fourth: Laundry. Fifth: Bar. All private rooms are on the second floor with a panoramic view of Arenal volcano. View House Rules

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Reviews & Ratings

  • Value For Money 7.9

  • Security 8.7

  • Location 9.3

  • Staff 8.7

  • Atmosphere 7.8

  • Cleanliness 7.8

  • Facilities 7.7

Latest Reviews

  • 10.0


    11 Nov 2019
    Amazing staff and very clean!! Would recommend and definitely come back again!
    USA, All Male Group, 18-24
  • 10.0


    17 Aug 2019
    Super friendly staff. The front desk people are awesome! Holah girl from Boston. Your rad. Talented bartenders. Great food and drink. Oh yeah and swim up bar! Cool outdoor chill out area, too. I saw some people complaing about there being two locations? Theyre like a block apart. Its like 10 bucks a night, what do you want? Haha No complaints
    USA, Mixed Group, 25-30
  • 9.1


    20 Nov 2019
    The reception staff is amazing! Spa staff is highly recommended. Daniel at the concierges desk is the best! Kitchen is very small, but it served it's purpose. The swim up pool bar is pretty great. It's supposed to close at 10, but that's a very soft time as it was regularly bumping for a couple more hours. It's great if that's your scene. If it's not, I would suggest putting in a request for a room that isn't right next to the bar (seems to only be a few out of dozens) or sleep with ear plugs.
    USA, Mixed Group, 31-40
  • 9.1


    30 Oct 2019
    Such a good price for a beautiful, central spot to stay, with plenty of hammocks, (fake) waterfalls, and a heated pool where you can swim up to the bar! Loved the $5 organic pizza. Staff were helpful, friendly, and the tours seemed to be fairly priced. However, if you're a digital nomad or want some peace, there are no quiet corners here. Loud waterfall right outside the dorms is on from 7am until 10:30pm, and bar music plays from midafternoon until 10:30, even if there is no one there.
    Canada, Female, 18-24
  • 8.0


    01 Dec 2019
    The hostel was great for my needs, I bought a private room and was able to chill out while I was there. The staff were also helpful.
    USA, Female, 25-30
  • 7.7

    Very Good

    08 Dec 2019
    Main part of the hostel was fantastic. Nice garden, pool, and bar. My rating is low as we were put in the extension across the street. It was only a minute walk but the vibe was very different. Not as nice of a property and the gate was open all the time. There was a security guard at night but during the day anyone could have walked in. We only stayed 1 night so it was ok. I would have been really disappointed if we were there for longer. Beds and pillows were terrible.
    Canada, Female, 31-40
  • 7.7

    Very Good

    15 Nov 2019
    The hostel was in a good location right in the middle of La Fortuna. The staff was friendly and welcoming. Decent little bar too. Marked down for value but everywhere in La Fortuna is overpriced. I was woken early each morning by noisy staff in the other location over the road. Overall though it was fine.
    England, Male, 31-40
  • 7.7

    Very Good

    22 Aug 2019
    We stayed at the Arenal Hostel Resort for two nights. The staff were incredibly friendly and helpful in booking tours and in giving food/activity recommendations in La Fortuna. However, our rooms were not clean! There was a musty smell in our room and it looked as if mold was growing on the ceiling. Then we saw a cockroach in the room, as well as two in the shower! We immediately requested a different room, which was much cleaner than the first, however, this dampened our experience somewhat.
    USA, Female, 18-24
  • 4.9


    21 Aug 2019
    It is off season so it was quiet. But I had the same issue as a lot of people seem to have had. Arrived at arenal resort and got told I was in backpackers which is down the road. I have no issue with that if it was explained before I got there, but it feels like a downgrade when you get told to go to the other accommodation with no real facilities compared to the main spot. Clarification on booking would help with that issue.. 4 bed dorm was very small. Nice to have your own bathroom..
    Ireland, Male, 25-30
  • 4.0


    02 Dec 2019
    They gave me a room across the street and it had a rug outside of it to keep the rainwater out, When I came back from dinner, the room had flooded and there was a roach swimming in it. The staff was nice about it and gave me a new room upstairs. Took 2 showers there, both were ice cold. And then woke up with ants in my bed. The staff offered to do something about the ants but I decided to go somewhere else to stay the next night. Nice staff, bad hostel. Lot of construction noise as well.
    USA, Female, 25-30
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  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • BBQ
  • Breakfast Not Included
  • Cable TV
  • Meeting Rooms
  • Outdoor Swimming Pool
  • Parking
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Wheelchair Friendly
  • 24 Hour Reception
  • 24 Hour Security
  • Currency Exchange
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Tea & Coffee Making Facilities
  • Pool Table
  • Wi-Fi


  • 2014

    1st, Country Winners Costa Rica

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