Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


HI Toronto

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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We love this Hostel!

It gets our thumbs up for consistently high guest reviews.

Property Description

Located in the downtown core, close to all amenities including nightlife, trendy Queen Street, Eaton Centre a 24 hour grocery store, Union and King Street metro subway stations, CN Tower, Hockey Hall of Fame, Rogers Centre, St. Lawrence Market...and much more!

You want a hostel that is fun, centrally located, clean and safe right? No problem. We've got it!

- FREE menu style breakfast ! You can order anything you want off the menu !
- Super friendly staff
- Free wifi, towels, sheets (we even make the bed for you!)
- Free city events and tours organised specifically for our hostel guests !
- In-room individual electronic safes for everyone !
- Free entry to our very own The Cavern Bar for live music, drinks, food fun, meeting people and having a blast!

HI Toronto is part of HI Canada, a not-for-profit organization on a mission to build a community of conscious travellers who share a greater understanding of people, places and cultures.
Please note that HI / YHA discounts are not available to members as part of this booking

Enough said - just book already! We look forward to hosting you.

(Please note that HI Toronto is geared towards cultural exchanges between travelling backpackers, and that as such, clients who are residents of the Greater Toronto Area (GTA) cannot be accommodated at our property.) View House Rules

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Reviews & Ratings

  • Value For Money 8.3

  • Security 9.1

  • Location 9.3

  • Staff 8.8

  • Atmosphere 8.4

  • Cleanliness 8.2

  • Facilities 8.3

Latest Reviews

  • 10.0


    10 May 2019
    Great hostel, very well located in Toronto. The staff is super friendly and very helpful. The bar downstairs is really nice as well. Loved my short stay here since I had a 24h layover in Toronto. Would definitely stay here again next time I go to Toronto!
    Canada, Female, 18-24
  • 10.0


    08 May 2019
    I was only here for a single night, but the staff I ran into were friendly and courteous. The facilities I used were clean. There were a lot of people hanging out in the common areas, some keeping to themselves and some visiting with others; it was a nice mix of crowd. When I checked in, I was worried that the no-curfew rule would make it difficult to sleep, but the place respectfully quieted down around 11 PM. I stayed in a 4-bed dorm, and there were in-room, digital lockers provided.
    Canada, Female, 25-30
  • 8.9


    12 Jun 2019
    Close to Union Station. Clean and great comfy beds.
    Canada, Male, 31-40
  • 8.9


    01 Jun 2019
    Very great location, the ambiance is great and there’s tons of service right at the hostel. The staff is nice and the place is very clean. Would recommend.
    Canada, Male, 25-30
  • 8.9


    21 May 2019
    I only stayed here overnight for a layover, so I'm sure I didn't get it's full impression. I will say though, that shelves and hooks in the bathroom are everything. There can't be too many. If they think of what people will want to put where when in the bedroom or shower without it touching ground or other people's germs, then it will improve a lot. Balancing acts are not fun. Would I stay here again? Probably, but would be open to checking out another place. Would I recommend it? Maybe.
    Australia, Male, 31-40
  • 8.9


    17 May 2019
    Fantastic location and staff were very helpful with checking bags for when you arrive/depart. Cavern is a great place to hang out and meet folks, plus the kitchen allows you to save on food costs by cooking yourself. Overall I enjoyed my experience and will definitely consider staying again when I return to Toronto.
    USA, Male, 31-40
  • 8.0


    23 May 2019
    The best part about the hostel is the location - I got there from the airport and onto a train without issues. The breakfast is pretty decent for being free. Communal spaces are clean and comfortable. Safe provided in my 4-female dorm. The Niagara Falls tour was arranged easily. But the sightseeing bus is NOT part of the HI membership, which is annoying bc it's written in chalk and I was tempted to erase it myself. And I didn't like the bathrooms - they're gross and need a renovation.
    USA, Female, 25-30
  • 7.4

    Very Good

    02 Jun 2019
    The location is good. It just gave you much pressure when you stayed there.
    China, Male, 18-24
  • 6.6


    13 May 2019
    Shower rooms are very tiny, drain was clogged so water backed up and stall had hairballs. Rooms were very long and narrow. When two people needed to pass in the room, they would have to back up. Lock boxes in awkward spots near beds. Breakfast nook was great. Good character. Staff was friendly.
    Canada, Female, 31-40
  • 6.3


    25 May 2019
    This hostel would have been fine, but I had a major problem with the age of the other guests. I stayed in a dorm room, and while most hostels have an age limit on individuals that can stay in the dorm rooms, this hostel does not. My dorm room had at least two individuals who were over the age of 70. While using the common bathroom facilities I saw multiple individuals over 45. I found this super odd and wouldn't stay here again because of the weird dynamic.
    USA, Female, 25-30
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  • Free Breakfast
  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Towels Included
  • Air Conditioning
  • BBQ
  • Bicycle Parking
  • Book Exchange
  • Cable TV
  • Common Room
  • Dryer
  • Elevator
  • Hair Dryers
  • Hot Showers
  • Iron / Ironing Board
  • Jobs Board
  • Key Card Access
  • Microwave
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Utensils
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Bicycle Hire
  • Fax Service
  • Housekeeping
  • Internet Access
  • Luggage Storage
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Cafe
  • Meals Available
  • Restaurant
  • Tea & Coffee Making Facilities
  • Vending Machines
  • Board Games
  • DVD's
  • Wi-Fi
  • Wii