Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Masaya Santa Marta

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Fantastic Cleanliness
Read all reviews

Property Description

You can now enjoy the perfect hostel experience while on the Caribbean coast. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the sea!

Masaya hostel is passionate about Colombia and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Colombians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the pool, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Colombia.

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, 2 swimming pools, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 72 hours.

Breakfast included for private rooms only, not dorms. Price: 12,000 COP
Local taxes NOT included (+19% on arrival). View House Rules


Get a taste of the Caribbean life at Hostel Masaya Santa Marta. We've got two swimming pools, not to mention a chilled-out rooftop terrace with a barbecue and an on-site bar. The aim of the game at this cool colonial house is to get you involved in Colombian culture, so we put on activities like salsa sessions and empanada-making classes. With a mix of spots for lounging, partying and socialising (including a cinema and games centre with a pool table), you can hang out with other backpackers or just take it easy.


If you're flying to Santa Marta, catch a bus or colectivo (minibus) from Simón Bolívar International Airport to the city centre where we're based. Just look for one that says 'Centro' or 'Kra 5' and you'll be with us in about half an hour. South America's first cathedral, the Basilica of Santa Marta, is a 3-minute walk from the hostel. When evening falls, take the 7-minute stroll to Parque de Los Novios, a square surrounded by lively bars, restaurants and clubs, to experience the buzz of the city after dark.

Rooms and Dorms

Settle into a mixed dorm to really enjoy the hostel vibe. Each bunk comes with a power socket (handy for overnight charging), a locker and free linen. A curtain gives you that bit of extra privacy, and there's a fan to keep the air fresh. Private rooms blend hostel attitude with boutique hotel style. All rooms and dorms are en-suite and have air con – something you'll definitely appreciate during Santa Marta's tropical summer.

Extras and activities

Sway in a hammock with a novel from our book exchange or FaceTime friends back home using the free Wi-Fi. We've got a kitchen where you can make snacks – using ingredients picked up from our shop – and a café for hot drinks and treats. Our staff can arrange trips, whether to the Caribbean beaches of Tayrona up the coast or treks to the Lost City hidden in the jungle.

View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.6

  • Security 9.5

  • Location 9.2

  • Staff 9.0

  • Atmosphere 8.3

  • Cleanliness 9.0

  • Facilities 8.9

Latest Reviews

  • 10.0


    31 Jul 2019
    If you want to visit Santa Marta and the area around, this is definitely the place to stay! The staff helps you with any issue with trips and supports wherever they can. Highly recommended :)
    Germany, Male, 25-30
  • 9.7


    25 Jul 2019
    We just spent one night here, and it was fine. Not a huge atmosphere but had everything else we needed. The staff kindly let us leave our bags there while we went to Tayrona.
    New Zealand, Couple, 25-30
  • 9.7


    12 Jul 2019
    It’s a hostel with a great atmosphere, it looks more like a villa or a hotel than a hostel. There’s even a rooftop bar and two pools. The room was very clean and had a separate bathrooms. It was nice that each bed has an individual curtain so you can have more privacy. I’d definitely stay here again.
    Ukraine, Female, 25-30
  • 9.7


    30 Jun 2019
    Really good hostel, stayed here on two separate occasions, private room was nicer than the dorm for sure! Getting around is quite easy and I felt safe my entire stay! Loved the luggage storage option as I went from here to Minca then to Tayrona, and was able to leave my big bags here! Really great receptionist staff who will not only help guide you to where you want to go, but will also have regular day to day conversations with you! Will more than likely stay here again when I'm in Santa Marta!
    USA, Male, 18-24
  • 9.1


    14 Jul 2019
    Was only here for a night, but it seemed like a cool spot. Very beautiful interior, two pools including one on the roof. The breakfast is good, although not included for dorms. I stayed in a 16 bed dorm, and it didn’t feel like there were 16 ppl in the room. Strong AC. Would have rated cleanliness higher, but our bathroom sink was covered in beard shavings, and was quite small considering the amount of ppl in the room. Staff was helpful and friendly, and it seemed like they had fun activities!
    USA, Female, 25-30
  • 8.9


    20 Jul 2019
    This is a wonderful hotel in a great location. The rooms and whole hotel is very clean and comfortable however please note that while it is advertised to have air-conditioning, this is only turned on at certain times and managed by the staff only. Also, the Wi-Fi does not reach the dorm rooms so unfortunately I drained all the data on my phone without realising :(
    Australia, Female, 25-30
  • 8.3


    12 Jun 2019
    I was only there for one night. Staff were really helpful. I didn't love the area or Santa Marta, particularly arriving alone at 10pm felt a bit sketchy. The hostel was a little partyish and flashpacker for me.
    England, Female, 25-30
  • 7.1

    Very Good

    13 Aug 2019
    At first glance this hostel looks amazing. Really nice roof top pool and bar area is exactly as shown in pictures expect for unfinished refurbishment around the edges. However this hostel is severely lacking in some aspects. We were unable to rent towels even though this is advertised. The room itself was very dirty, bath mat hadn’t been washed, there were cockroaches on the floor as well as there being dust all over. I felt I was over charged. Breakfast was decent and staff were very nice.
    England, All Female Group, 18-24
  • 5.7


    12 Aug 2019
    This place is overrated. The staff was not helpful, check in is strictly after 3 pm even when all 12 beds were clean. The pools were filthy, water was murky. Wouldn’t stay here again. Many other choices nearby, in my opinion.
    Mexico, Female, 31-40
  • 5.4


    22 Jul 2019
    The hostel has a lot of room for improvement, especially in cleanliness. As a Colombian myself, I would even say they are lacking some of the well known Colombian hospitality. Cleaning ladies were lovely, but people from front desk and terrace could be more polite.
    Colombia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • DVD's
  • Games Room
  • Pool Table