Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card ???? Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

The following group types are not accepted by this hostel: Holiday with Friends, Junior / Primary School, High / Secondary School, College / University, Business Trip, Stag/Hen/Bachelor Party, Sports Group, Cultural Group If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hostel Masaya Santa Marta

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

You can now enjoy the perfect hostel experience while on the Caribbean coast. Sit back and enjoy the unique Masaya hospitality while soaking up the sun and the sea!

Masaya hostel is passionate about Colombia and travel; our aim is to give you the opportunity to dive in the local experience. We want you to sample the local delights, enjoy the magic hospitality of Colombians and take part in some unique cultural experiences.

Full of open spaces and niche private spots you can lose yourself in our authentic atmosphere.

This is the ultimate place for relaxation where you can chill out by the pool, find a quiet reading spot or join in our daily cultural activities.

From learning to Salsa to making your own empanadas we have something to involve every individual in discovering Colombia.

Purpose-built for traveller, Masaya is fully equipped:
luxury private rooms, comfortable dorms with plug, fan and lockers for every bed, 2 swimming pools, cinema, roof terrace bar, pool table, bbq, free WiFi…

Not to mention oodles of atmosphere!

Please Note:

Check in time: 15pm
Check out Time: 11am

Credit Cards Accepted.
Cancellation Policy: 72 hours.

Breakfast included for private rooms only, not dorms. Price: 12,000 COP
Local taxes NOT included (+19% on arrival). View House Rules

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Reviews & Ratings

  • Value For Money 8.7

  • Security 9.6

  • Location 9.2

  • Staff 9.2

  • Atmosphere 8.2

  • Cleanliness 8.9

  • Facilities 9.0

Latest Reviews

  • 10.0


    31 Jul 2019
    If you want to visit Santa Marta and the area around, this is definitely the place to stay! The staff helps you with any issue with trips and supports wherever they can. Highly recommended :)
    Germany, Male, 25-30
  • 9.7


    03 Sep 2019
    Masaya was a great experience, although I only spent one night there. It is a beautiful property, clean, staff was super awesome, especially with helping us find the bus to Tayrona Park (The bus stop is a short walk away) and advice on what to bring/wear for the hike. Daily activities like yoga are posted on the wall in reception. Rooftop bar/pool was nice and relaxing, great ambience, their coco loco is delicious too.
    USA, Female, 31-40
  • 9.7


    25 Jul 2019
    We just spent one night here, and it was fine. Not a huge atmosphere but had everything else we needed. The staff kindly let us leave our bags there while we went to Tayrona.
    New Zealand, Couple, 25-30
  • 9.1


    11 Sep 2019
    Very nice place to stay, the staff were exceptionally helpful and made our lives easy! Breakfast was really nice too, although not included with a dorm room, but worth the 10 mil on top. 6 bed dorms slightly on the small side, but with adequate storage and ensuite. Would definitely come back.
    England, Couple, 31-40
  • 8.9


    11 Oct 2019
    Stayed one night, close to city center and many things to see and drink/eat at night nearby. Excellent facilities.
    USA, Male, 18-24
  • 8.9


    07 Sep 2019
    Really good service at the hostel. Good location and very central. One morning, we didn't have the water work for showers, but other than that, everything was good.
    Canada, Female, 25-30
  • 8.3


    26 Aug 2019
    Quite expensive place for what you get. The towels are not included and neither is breakfast. Santa Marta in general is somewhere that should be avoided
    Switzerland, Mixed Group, 25-30
  • 7.1

    Very Good

    13 Aug 2019
    At first glance this hostel looks amazing. Really nice roof top pool and bar area is exactly as shown in pictures expect for unfinished refurbishment around the edges. However this hostel is severely lacking in some aspects. We were unable to rent towels even though this is advertised. The room itself was very dirty, bath mat hadn’t been washed, there were cockroaches on the floor as well as there being dust all over. I felt I was over charged. Breakfast was decent and staff were very nice.
    England, All Female Group, 18-24
  • 5.7


    12 Aug 2019
    This place is overrated. The staff was not helpful, check in is strictly after 3 pm even when all 12 beds were clean. The pools were filthy, water was murky. Wouldn’t stay here again. Many other choices nearby, in my opinion.
    Mexico, Female, 31-40
  • 5.4


    22 Jul 2019
    The hostel has a lot of room for improvement, especially in cleanliness. As a Colombian myself, I would even say they are lacking some of the well known Colombian hospitality. Cleaning ladies were lovely, but people from front desk and terrace could be more polite.
    Colombia, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free WiFi
  • Linen Included
  • Adaptors
  • Air Conditioning
  • BBQ
  • Book Exchange
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Key Card Access
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Reading Light
  • Safe Deposit Box
  • Security Lockers
  • Self-Catering Facilities
  • Swimming Pool
  • Washing Machine
  • 24 Hour Reception
  • 24 Hour Security
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Mini-Supermarket
  • Restaurant
  • DVD's
  • Games Room
  • Pool Table