Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hug Hostel Rooftop

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
Read all reviews

Property Description


Hug Hostel Rooftop has everything you need for your visit to Chiang Mai – a sociable atmosphere, comfy rooms, attentive staff, and lots of activities! There's a rooftop bar where you can hang out, enjoy happy hour drinks, and admire views over Doi Suthep mountain. We also have a restaurant on site which offers delicious breakfast, Thai food, coffee and smoothies. We organise day trips and experiences, such as elephant program, cooking classes and jungle trekking. Meanwhile, you can keep everyone at home updated on your Thai adventures with our free Wi-Fi.


Located in the old city at Chang Phuak Gate, we're just around the corner from some of the most famous street food stalls and weekend night markets. The hostel is also only a 5-minute walk away from the popular North Gate Jazz Bar and a 15-minute walk from Warorot market. Other must-see spots like Wat Chedi Luang – the Three Kings Monument – and Tha Pae Gate are also within walking distance. We're only 4.5 km (a 10-minute drive) from Chiang Mai International Airport, and a 20-minute drive from the train and bus stations.


Return from an exhilarating jungle trek or a night of drinks by the river to a cool, air-conditioned dorm or relaxing private room. The mixed or female-only dorms are all furnished with sturdy bunk beds and soft mattresses (with linen included). Each bed has its own privacy curtain, private reading light, power socket and a locker for storing your belongings. You'll find spacious shared bathrooms for the dorms on every floor. Our private rooms all have cosy double beds and en-suite bathrooms – some even have balconies.

Extras and activities

Reception is open 24 hours a day, so our staff are always available to give tips on where to get the best bowl of Khao soi. We also offer free city maps to help you discover everything from the bazaar to the Bhubing Palace. As the day winds down to an end, take a break with fellow travellers in our entertainment room and check out the board games, netflix, pool table and DVDs. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 8.9

  • Security 9.0

  • Location 9.0

  • Staff 8.8

  • Atmosphere 8.6

  • Cleanliness 8.5

  • Facilities 8.6

Latest Reviews

  • 10.0


    08 Jan 2020
    You can see why this place won an award. Location of hostel is great! Very close to city center. Rooms, shared bathrooms, common areas all are super clean, I saw the cleaners they just clean it numerous times a day. It’s really easy to make new friends as a solo traveler with the evening rooftop bar and the communal areas, great atmosphere. Staff was attentive, friendly and helpful. Will definitely stay here again!
    Australia, Female, 18-24
  • 10.0


    08 Jan 2020
    I had an absolute blast staying at Hug Hostel Rooftop! Love it here, even extended my stay. I really liked the location of the hostel as it’s close to street food and all other places to visit. Room really nice and clean, big lockers available. Great atmosphere and easy to meet new people due to the bar they have (an open rooftop bar) great vibes nice to hangout. 😊 Morning breakfast was amazing they have a perfect restaurant attached to hostel amazing food!
    Spain, Male, 25-30
  • 10.0


    07 Jan 2020
    Incredible experience. This is the best hostel I’ve ever experienced with a fantastic price tag too! It was incredibly clean & the amenities went above and beyond my expectations. The staff is super chill and has great hospitality. They have got a fantastic rooftop bar amazing bar very nice place to meet lots of people!
    USA, Male, 25-30
  • 10.0


    04 Jan 2020
    Absolutely loved this hostel and would definitely stay again!!! Super duper friendly staff, colorful mix of people from all over the world... everyone unique and friendly. Very close to a bunch of bars, restaurants, grocery stores etc. Rooms are nice, quiet and really clean!
    Sweden, Mixed Group, 18-24
  • 10.0


    01 Jan 2020
    All the amenities you could need! Friendly staff, well-kept and thoughtful rooms, plus CHEAP CHEAP CHEAP. The location is amazing, so close to the downtown buzz. Super clean and safe! Plus the Rooftop bar is such a great place to hang out and meet people!
    Spain, Male, 25-30
  • 10.0


    01 Jan 2020
    Everything was pretty good and worth the prices set. Gentleman on the front desk was so nice and happy to help :) nice to be greeted by such a friendly face :) easy check in. The showers are very good. Cleaners come in everyday to give all shared facilities a good clean. Location is excellent! Morning market right opposite side of the street. Great rooftop bar excellent drinks very cheap prices!
    USA, Mixed Group, 25-30
  • 8.6


    31 Dec 2019
    Loved my stay at Hug Hostel. Rooms were big and shower worked great. Good location and the cafe was nice!
    England, Female, 18-24
  • 8.3


    11 Jan 2020
    The rooftop bar needs to be opened earlier and stay open later! This was a great place to meet people and watch the stunning sunset. Everything else was great too. There are only curtains on a select few beds which is quite annoying.
    England, Female, 18-24
  • 7.1

    Very Good

    11 Jan 2020
    Hug was good, our roommates weren’t sociable at all. The rooftop bar was good for meeting people. The common room was quiet. If you stay on a top bunk your adapter will fall out so you can’t use a socket. Showers were cold. But alright hostel and super cheap. Did notice signs offering a free drink for a review hence why there are so many reviews ?
    England, Female, 18-24
  • 6.9


    11 Jan 2020
    We booked a private room and it was less than ideal. There were a lot of ants in the room and it was difficult to keep them out of our belongings. The bathroom smelled very strongly of the drain, I know this is a common problem in Asia but it was next level. There was also a weird vibrating noise that persisted all night long. That being said, staff was super nice and the coffee shop downstairs was great. The rooftop bar was also cool for happy hour.
    Canada, Couple, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Chiang Mai

View all Award Winners