Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

Book more than 3 days in advance for Free Cancellation.
  • Perfect Location
  • Marvellous Staff
  • Excellent Cleanliness
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Property Description

Hug Hostel Rooftop has everything you need for your visit to Chiang Mai – a sociable atmosphere, comfy rooms, attentive staff, and lots of activities! There's a rooftop bar where you can hang out, enjoy happy hour drinks, and admire views over Doi Suthep mountain. We also have a restaurant on site which offers delicious breakfast, Thai food, coffee and smoothies. We organise day trips and experiences, such as elephant program, cooking classes and jungle trekking. Meanwhile, you can keep everyone at home updated on your Thai adventures with our free Wi-Fi.

Located in the old city at Chang Phuak Gate, we're just around the corner from some of the most famous street food stalls and weekend night markets. The hostel is also only a 5-minute walk away from the popular North Gate Jazz Bar and a 15-minute walk from Warorot market. Other must-see spots like Wat Chedi Luang – the Three Kings Monument – and Tha Pae Gate are also within walking distance. We're only 4.5 km (a 10-minute drive) from Chiang Mai International Airport, and a 20-minute drive from the train and bus stations.

Return from an exhilarating jungle trek or a night of drinks by the river to a cool, air-conditioned dorm or relaxing private room. The mixed or female-only dorms are all furnished with sturdy bunk beds and soft mattresses (with linen included). Each bed has its own privacy curtain, private reading light, power socket and a locker for storing your belongings. You'll find spacious shared bathrooms for the dorms on every floor. Our private rooms all have cosy double beds and en-suite bathrooms – some even have balconies.

Reception is open 24 hours a day, so our staff are always available to give tips on where to get the best bowl of Khao soi. We also offer free city maps to help you discover everything from the bazaar to the Bhubing Palace. As the day winds down to an end, take a break with fellow travellers in our entertainment room and check out the board games, netflix, pool table and DVDs. View House Rules

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Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 9.0

  • Staff 8.8

  • Atmosphere 8.5

  • Cleanliness 8.6

  • Facilities 8.7

Latest Reviews

  • 10.0


    26 Mar 2020
    Hug Hostel Rooftop is an amazing place! Near to the night bazaar! Very clean, friendly staff, amazing rooftop view and kickass bar! Large lockers and the beds were cozy and comfy. Would highly recommend and would definitely stay here again.
    Sweden, Mixed Group, 25-30
  • 10.0


    25 Mar 2020
    All round a good experience
    Canada, Mixed Group, 18-24
  • 10.0


    24 Mar 2020
    this place was perfect for a quick 2 day visit to chiang mai, it is in a great location and a very quick walk to the street food and a lot of lovely cafes, champ was a great host and was quick to respond and to give me suggestions for sightseeing, etc.
    Netherlands, Male, 18-24
  • 10.0


    19 Mar 2020
    Absolutely loved this hostel! The staff are so attentive and lovely and made sure that we had a great time despite the yoga and cooking class having to be cancelled (bloody covid19). The facilities are great and it’s a really nice place to chill out but still close to loads of food places and markets. Had a great time despite the circumstances and would definitely stay again when I return to Thailand!
    England, Female, 18-24
  • 10.0


    19 Mar 2020
    Amazing Hostel, booked to stay again shortly after we left. Love this place! Fantastic Staff and facilities and easy location to get to all the places in Chiang Mai. The beds are super comfy. Rooftop overlooks the city so it looks very nice in the evening. Safe hostel overall.
    USA, All Male Group, 25-30
  • 10.0


    18 Mar 2020
    Had an awesome time and met some amazing people on the rooftop bar!
    England, Mixed Group, 18-24
  • 10.0


    18 Mar 2020
    The best hostel I’ve ever been to, its clean, staff is friendly, the rooftop terrace is amazing, great vibes all around, incredible atmosphere, and reasonably close to the main attractions! cheap drinks & food in the restaurant.
    Germany, Male, 18-24
  • 10.0


    13 Mar 2020
    The rooms are really updated and have comfortable beds with nice air condition. Rooms were cleaned regularly and thoroughly. The showers are also awesome and have good water pressure and hot water. Great atmosphere with a beautifully designed building, area around has good restaurants and cafes.
    Canada, All Female Group, 18-24
  • 9.1


    12 Mar 2020
    Stayed in a private room. Good value for money but loads of mosquitos! Will need to pick up some bug spray if you stay here. Lots of great facilities at this hostel and from what I could see of the atmosphere (before it started to clear out due to COVID-19) it was lovely. Rooftop bar is great for meeting people but it doesn't have an overly party-heavy vibe at all. Only slight security concern was that anyone can walk in and out of luggage room even though they do have staff sitting outside.
    England, Female, 18-24
  • 8.9


    21 Mar 2020
    Lovely hostel but due to coronavirus situation it was quite quiet. Will be back again once its all blown over
    England, Female, 18-24
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Chiang Mai

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