Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hug Hostel Rooftop

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
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Property Description

Hug Hostel Rooftop - 5 star hostel in Chiang Mai accommodating more than 100 beds with modern facilities.

We have been awarded the HOSCARS award for 'The Most Popular Hostel in Chiang Mai 2019”. We had also been awarded the HOSCARS award for 2016 and 2017 for “The Most Popular Hostel in Chiang Mai”.

At Hug Hostel Rooftop you can find a great social atmosphere and a reception which is available 24/7. Here you get to meet fellow backpackers and socialize at our rooftop terrace where you can relax & enjoy a stunning view of Doi Suthep Mountain.

In more than 2000 reviews between our old and new branch we received a 90% approval rating from our guests. We offer both a great open atmosphere and the possibility to party the night away at our mellow bar where you can enjoy drinks, music and the company of fellow travelers. Meanwhile, we always make sure to create a balance between party and day trip tour guests, so that guests who attend our parties do not disturb those who are sleeping in the rooms. This way all our guests can wake up fresh and rested in the morning to enjoy our various day trip offers, such as cooking classes, elephant sanctuary visits or jungle trekking, for an unforgettable stay in Chiang Mai. We also make security our main priority so our guest always feel safe and comfortable during their stay.

Located at the heart of the old city at Chang Phuak Gate, nearby Saturday and Sunday night market, our hostel is on the main road just around the corner from some of the most famous street food stalls of the city, such as the Lady with the Cowboy hat or the popular Khao Soi Khun Yai, where you can taste traditional northern curry noodle soup. The hostel is also only a 5 minute walk away from the popular North Gate Jazz Bar and a 15 minute walk from Warorot market. If you want to enjoy the nightlife of Chiang Mai you can do so at one of the most well-known clubs of the city, Zoe in Yellow, which you can reach within 10 minutes. Other tourist spots, such as the Three Kings Monument, Wat Chedi Luang and Tha Pae Gate are also in close proximity to the hostel and can easily be reached by foot.

At Hug Hostel Rooftop you will find comfortable beds in air conditioned dormitories and private rooms as well as clean and spacious bathrooms where you can enjoy hot showers and enough space for you to get ready for the day. We also have a restaurant on site which offers delicious breakfast, Thai food, coffee and smoothies. We use a key card access system to make sure that you can always feel safe and comfortable even if you are not at the hostel, so you can enjoy your day trip or your night out in the city.

All of the private rooms come with an en-suite and the dorm rooms are furnished with bunk beds and comfy mattresses with linens. Each bed comes with a private reading light, power socket and a big locker where you can store your belongings. You can find a spacious shared bathroom on every floor and towels are available for rent at the reception.

Let our Guests say it all:

“The Rooftop Party was awesome, we spent a great time meeting other backpackers and socializing with them. The beer was cheap, what a stunning view from the rooftop, we were able to see doi suthep mountain clearly from the rooftop terrace. Rooms were clean and very quiet, couldn't hear any noise from the rooftop party or from anywhere. I was able to sleep well, A/C temparature was nice. Bathrooms were clean. Staff were friendly and helpful. Overall, it's a nice hostel to stay in Chiang Mai.”

“Super nice Hostel! It was very cheap and you had all you need. You got a restaurant, a room with PCs, a bar at the top, even a tourist information. The hostel is central. The staff is nice and the hostel is clean. I think for this price it was the best hostel I've been to in Thailand.” View House Rules

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Reviews & Ratings

  • Value For Money 9.2

  • Security 9.1

  • Location 9.1

  • Staff 9.1

  • Atmosphere 8.8

  • Cleanliness 8.7

  • Facilities 8.9

Latest Reviews

  • 10.0


    15 Oct 2019
    Enjoyed ours three nights. The location is excellent, a short walk to good markets, food stalls and night bazaar. The beds are comfy, the showers have good water pressure. Bar downstairs has good priced beer and quick service. In the evening it was nice to relax & chill on rooftop terrace, great to have drinks and enjoy an awesome view. Easy to meet people and make friends. Champ & Ed were awesome! They made sure everyone was having a great time at Hug Hostel Rooftop!!!
    England, Mixed Group, 18-24
  • 10.0


    15 Oct 2019
    Everything was great, the rooms & bathrooms were always very clean. The mattress was wonderful - firm, and comfy - so no aching backs in the morning and also provided a good night’s sleep. The beds had curtains for privacy, which was amazing! The wifi worked well. Super great hostel bar with cheap drinks. Good location with lots of places to eat and grocery store nearby. I would definitely recommend this as a very relaxing affordable place to stay!!!
    England, Female, 18-24
  • 10.0


    14 Oct 2019
    Absolutely AMAZING staff that told us all the go to places. The common areas are really cool and there's plenty of places to relax. The hostel itself was really clean during my stay. Bathrooms are clean and plentiful. There is a cool bar and a great restaurant with really good food! Good vibes and atmosphere! A definite 10/10!!
    England, All Female Group, 18-24
  • 10.0


    09 Oct 2019
    A lovely and charming little place! Edward is an inspiration. One of the best hostels I've stayed at. Everyone is friendly and willing to help in anyway. Good location, safe and close to the main attraction. Clean and new decorations Free maps. 24 hours reception. Wifi was perfect & never had to wait for bathroom or shower. Great vibes best place to socialize, they have got the best bar its great to meet lots of people out here! Rooftop is a bonus!
    Portugal, Female, 18-24
  • 10.0


    09 Oct 2019
    Really cool hostel! The crew working there are welcoming, fun & eager to help. We made the check-in at 2 am and the night staff was very supportive. The hostel has a great social vibe, Price is amazing also! It was extremely great to enjoy a fantastic view from rooftop terrace. Great Bar! Happy hours drinks were awesome, it was a great time to socialize and to meet lots of people!
    Argentina, Mixed Group, 18-24
  • 9.7


    11 Oct 2019
    I had a great stay at Hug Hostel. There are always people around to chat to and the rooftop bar makes socialising easy. The beds are comfortable and the lockers are big enough to fit anything you would want to secure. Overall a great hostel and good value for money.
    England, Male, 18-24
  • 9.1


    11 Oct 2019
    Great location near the old city. The staff was super nice and they let us sleep in the common room after arriving early from our night bus. Enough space for shoes outside the rooms. The dorms are comfortable- lockers, AC, and a fan. No privacy curtains. The facilities were fine, some mold in the showers, but they had hot water.
    USA, All Female Group, 18-24
  • 8.6


    12 Oct 2019
    Great place to meet and mingle if you are looking to connect with 20’s to 30’s age group. Close to many local food vendors. Busy street but will recommend if you don’t Ind the noise
    USA, Female, 41+
  • 8.6


    10 Oct 2019
    The staff were very friendly and made us feel safe, the facilities were really clean and the location is pretty good but about a 30 minute walk to the night bazaar and there wasn’t a kitchen to use either. The hostel offer motorbike and scooter rental though which was really useful for us. We had a really good stay, we’d definitely recommend it
    England, Couple, 18-24
  • 7.1

    Very Good

    15 Oct 2019
    It was a good base, but not a very social hostel. The rooms were a bit dingy and the hardest I have had to sleep in because of the number of day trips outside of Chiang Mai which means everyone is getting up at all early hours. It’s ok for a cheap stay and is clean / convienient enough but it is a way away from restaurants / night bizarre.
    England, Female, 25-30
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  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hair Dryers
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Chiang Mai

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