Group Booking Terms and Conditions

Because you are making a Group Booking, there are additional Terms and Conditions that apply. Please read them and click 'I Accept' below to continue with your booking

General Group Booking Terms

By making a group reservation through you agree to the following terms and conditions as set by and as set by the hostel in question.

  • In order to make a group reservation on it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.


Hug Hostel Rooftop

Book more than 7 days in advance for Free Cancellation.
  • Perfect Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

'We recently moved from our old hostel known as “Hug Hostel” to a new location under the name “Hug Hostel Rooftop” with bigger and more modern facilities including more than 100 beds.

Recently, we have been awarded the HOSCARS award for 2019 for 'The Most Popular Hostel in Chiang Mai”.

We have also received the HOSCARS award for 2016 and 2017 for “The Most Popular Hostel in Chiang Mai”.

At Hug Hostel Rooftop you can find a great social atmosphere and a reception which is available 24/7. Here you get to meet fellow backpackers and socialize at our rooftop bar where you can enjoy regular parties as well as a stunning view of Doi Suthep Mountain.

In more than 2000 reviews between our old and new branch we received a 90% approval rating from our guests. We offer both a great open atmosphere and the possibility to party the night away on our rooftop terrace where you can enjoy drinks, music, and the company of fellow travelers. Meanwhile, we always make sure to create a balance between party and day trip tour guests, so that guests who attend our parties do not disturb those who are sleeping in the rooms. This way all our guests can wake up fresh and rested in the morning to enjoy our various day trip offers, such as cooking classes, Elephant Sanctuary visits or jungle trekking, for an unforgettable stay in Chiang Mai. We also make security our main priority so our guest always feel safe and comfortable during their stay.

Located at the heart of the old city at Chang Phuak Gate, nearby Saturday and Sunday night market, our hostel is on the main road just around the corner from some of the most famous street food stalls of the city, such as the Lady with the Cowboy hat or the popular Khao Soi Khun Yai, where you can taste traditional northern curry noodle soup. The hostel is also only a 5 minute walk away from the popular North Gate Jazz Bar and a 15 minute walk from Warorot market. If you want to enjoy the nightlife of Chiang Mai you can do so at one of the most well-known clubs of the city, Zoe in Yellow, which you can reach within 10 minutes. Other tourist spots, such as the Three Kings Monument, Wat Chedi Luang and Tha Pae Gate are also in close proximity to the hostel and can easily be reached by foot.

At Hug Hostel Rooftop you will find comfortable beds in air conditioned dormitories and private rooms as well as clean and spacious bathrooms where you can enjoy hot showers and enough space for you to get ready for the day. We also have a restaurant on site which offers delicious breakfast, Thai food, coffee and smoothies. We use a key card access system to make sure that you can always feel safe and comfortable even if you are not at the hostel, so you can enjoy your day trip or your night out in the city.

All of the private rooms come with an en-suite and the dorm rooms are furnished with bunk beds and comfy mattresses with linens. Each bed comes with a private reading light, power socket and a big locker where you can store your belongings. You can find a spacious shared bathroom on every floor and towels are available for rent at the reception.

Let our Guests say it all:

“The Rooftop Party was awesome, we spent a great time meeting other backpackers and socializing with them. The beer was cheap, what a stunning view from the rooftop, we were able to see doi suthep mountain clearly from the rooftop terrace. Rooms were clean and very quiet, couldn't hear any noise from the rooftop party or from anywhere. I was able to sleep well, A/C temparature was nice. Bathrooms were clean. Staff were friendly and helpful. Overall, it's a nice hostel to stay in Chiang Mai.”

“Super nice Hostel! It was very cheap and you had all you need. You got a restaurant, a room with PCs, a bar at the top, even a tourist information. The hostel is central. The staff is nice and the hostel is clean. I think for this price it was the best hostel I've been to in Thailand.”
. View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.2

  • Security 9.2

  • Location 9.2

  • Staff 9.2

  • Atmosphere 8.9

  • Cleanliness 8.7

  • Facilities 8.9

Latest Reviews

  • 10.0


    08 Jun 2019
    Perfect common area to relax and watch Netflix as it was raining in the afternoon. I could plan my trip easily with the computers they provided. Pool table was nice. Padthai dish was delicious, restaurant had lots of nice food. Great coffee. Comfy beds, good amenities, big size locker. They clean up the hostel throughout the day I see housekeepers cleaning the corridors, dormitories, bathroom, common area and reception continuously. The floor shines. 😊
    Australia, Mixed Group, 18-24
  • 10.0


    07 Jun 2019
    Outstanding food and amazing atmosphere. Great social vibes, bartender was very entertaining showing different magic and tricks. DJ was FABULOUS. Sunset extremely beautiful to watch it from the rooftop bar terrace.
    China, Male, 41+
  • 10.0


    06 Jun 2019
    Amazing amenities, thoughtful touches and great service. The mattress is very comfy and the sheets are in a good quality. The vibes of the entertainment room and the bar was cheerful. A huge shout-out to Champ & Ed they were a real gem! Organized lots of tours and activities for us. Recommended great restaurants and nearby places to visit.
    USA, Mixed Group, 18-24
  • 10.0


    06 Jun 2019
    Good food market and jazz bar 5 mins walk away. Helpful with booking tours and buses. Plan to stay again in a couple of days
    England, Male, 18-24
  • 10.0


    06 Jun 2019
    Great rooftop bar for hanging out with fellow backpackers. Nice offer and promotion at the bar. Drinks are extremely cheap. The toilets are clean. And the staff are very kind and always prepared to help you. CHAMP was the best staff who help and recommended me the best tattoo shop in chiang mai. Perfect location for night out with lots of street food especially lady with a cowboy hat I had the best dinner in Thailand.
    USA, Male, 31-40
  • 10.0


    05 Jun 2019
    Very easy to get around as it is within the town. There are many eateries around especially street food and bakery. Rooms are cleaned everyday. Very clean sheets and blanket. Individual lockers. Was in a 10-bedder and every bed has its own socket and light. Has a really nice bar/cafe/common room that was great to hang out with friends.
    Colombia, All Female Group, 25-30
  • 9.7


    08 Jun 2019
    One of the best hostels ever, provides a happy medium between party and chill. The room with netflix is a game changer and serves perfectly for the incoming travellers straight off night buses who can’t check in until 2. The cafe by the side of it also makes a mean pad thai, so good!
    England, All Male Group, 18-24
  • 9.1


    09 Jun 2019
    Good clean and social hostel. Some of the taps didn't work in the bathroom. Also they need free drinking water it's 2019.
    Wales, Female, 25-30
  • 7.1

    Very Good

    05 Jun 2019
    Liked the atmosphere of this hostel and would have liked to have stayed longer however our room and the common areas were in my opinion very dirty which really let it down. We moved on after the 2 nights we had booked because of this.
    England, Female, 25-30
  • 4.3


    15 Jun 2019
    When booking online, the page refreshed, resulting in the incorrect night being booked. I called hug hostel, and the staff moved our reservation to the correct two nights. However, when we arrived they had no record of our reservation, and insisted that we should have rebooked online, losing our deposit. They had no bed for us, did not return our deposit, and were unapologetic. We were able to find a room at @box hostel, which was amazing with very friendy staff.
    Canada, Female, 18-24
Read all reviews


  • Free City Maps
  • Free Internet Access
  • Free Parking
  • Free WiFi
  • Linen Included
  • Air Conditioning
  • Bicycle Parking
  • Breakfast Not Included
  • Cable TV
  • Ceiling Fan
  • Common Room
  • Hot Showers
  • Key Card Access
  • Outdoor Terrace
  • Parking
  • Reading Light
  • Security Lockers
  • 24 Hour Reception
  • 24 Hour Security
  • ATM
  • Housekeeping
  • Internet Access
  • Laundry Facilities
  • Luggage Storage
  • Tours/Travel Desk
  • Towels for hire
Food & Drink
  • Bar
  • Cafe
  • Restaurant
  • Board Games
  • DVD's
  • Games Room
  • Pool Table
  • Wi-Fi


  • 2019

    1st, Most Popular Hostels Chiang Mai

View all Award Winners