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Group Booking Terms and Conditions

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General Group Booking Terms

By making a group reservation through Hostelworld.com you agree to the following terms and conditions as set by Hostelworld.com and as set by the hostel in question.

  • In order to make a group reservation on Hostelworld.com it is necessary to pay a deposit. The balance is due directly to the hostel according to their payment conditions.
  • The booking deposit is non-refundable.
  • Please note that any cancellations must be notified directly to the hostel at least 24 hours in advance of your scheduled arrival date, unless otherwise stated in the hostel's conditions.
  • Hostelworld.com are not responsible for changes or amendments to your reservation once it has been processed. All correspondence with regard to changes to your booking need to be dealt with directly with the hostel.
  • Cancellations for reservations must be made directly with the hostel and must conform with the individual hostels cancellation policy (see below)
  • It is your responsibility to pay the balance of your accommodation cost to the hostel in accordance with their payment conditions (see below). Failure to do so may result in your reservation being cancelled by the hostel.
  • Individual hostels may have special booking conditions relating to group stays, please read the hostel booking conditions carefully before making your reservation.

Hostel Specific Terms & Conditions

The remainder of the amount due will be charged to your credit card on arrival. Should numbers or room selection change, the per person deposit times the number of people who actually travelled will be deducted from the total accommodation charge levvied by the hostel.

Cancellation / No Show & Reduction in Numbers Policy

Group bookings will be charged 50% for a no show.

The following group types are not accepted by this hostel: Junior / Primary School, High / Secondary School If you have misrepresented the type of group you are booking for, your booking may be cancelled by the hostel."

Any cancellations resulting from agreement to these terms and conditions under false pretences will result in loss of deposit.

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Mad Monkey Hostel Koh Phangan

Book more than 7 days in advance for Free Cancellation.
  • Wonderful Location
  • Superb Staff
  • Excellent Cleanliness
Read all reviews

Property Description

Mad Monkey Koh Phangan is a fun, friendly boutique hotel and hostel with a great vibe and the good social scene for backpackers and holiday makers on the island. We’re just a two minute drive or 15 minute walk away from Thong Sala pier (the main entry/exit point to Koh Phangan) and the town center, so finding us is easy. We’re only a short drive away from the Half Moon Festival, Jungle Experience, and the (in)famous Full Moon Party. Enjoy our clean and comfortable rooms, outstanding customer service, and all the extra perks that our guests love us for - from our outdoor swimming pool to our dynamite food & drink specials.

Every Full Moon Party, Jungle Experience, and Half Moon Festival starts off with a pre-party at Mad Monkey Koh Phangan with games, activities, and free neon paint! Get your night started with us, party till you’re about to drop, and then make your way back to your comfy bed. After the party is over, you can spend your time chasing waterfalls or relaxing by the pool. The choice is yours at Mad Monkey Koh Phangan!

Terms and Conditions:
Free Cancellation: 1 Days before the arrival without being charged by the property
Check in from 14:00
Check out Before 12:00
Payment on Arrival: Cash only
BreakfastNot Included
No smoking in rooms but smoking areas are available
Age Restriction: 18 and older
Reception working hours: 06:00 - 22:00 View House Rules

Check Availability

Reviews & Ratings

  • Value For Money 9.0

  • Security 9.1

  • Location 8.6

  • Staff 9.3

  • Atmosphere 9.3

  • Cleanliness 8.8

  • Facilities 8.9


Latest Reviews

  • 10.0

    Superb

    10 Jan 2020
    Staff are the best
    Canada, Male, 25-30
  • 10.0

    Superb

    08 Jan 2020
    What a hostel, class atmosphere and Edwin, John and Johnnie couldn’t have done more to make sure we had a better time! Will be back.
    Scotland, Male, 18-24
  • 10.0

    Superb

    06 Jan 2020
    Very much enjoyed my stay at Mad Monkey, Koh Phangan . Facilities were great, and staff were very friendly. I especially want to give a huge shout out to Edwin, who was very welcoming , down to earth and made the effort to get to know everyone. Was also very knowledgeable about the Island, and had plenty of recommendations on what to do. Would highly recommend the Mad Monkey to anyone who stays in Koh Phangan!
    Australia, Male, 25-30
  • 10.0

    Superb

    04 Jan 2020
    Such a good vibe and atmosphere. The staff Edwin, John, and Johnny are all amazing and super helpful with anything that you need. The food is great and the drinks were great as well. I fully recommend staying at Mad Monkey if you are in the area.
    USA, Male, 18-24
  • 10.0

    Superb

    29 Dec 2019
    I think this is the best hostel I have stayed so far. A big thanks to the entire mad monkey crew at koh phangan who made my 5 days stay amazing. Edwin and John- you guys rock, the way you work hard to keep us engaged the whole time in activities and parties is simply superb. I give 10 out of 10 to these guys. I have met amazing people and had best of times. I miss this place so much and for sure I will go back for a full moon party. I strongly recommend this hostel for solo travellers.
    India, Male, 25-30
  • 9.4

    Superb

    16 Jan 2020
    Party hostel. John and Edwin are great
    USA, Male, 18-24
  • 9.4

    Superb

    31 Dec 2019
    My first hostel experience ever and it was brilliant. If you are looking for somewhere with a great vibe and to meet new people this is the place! Loads of activities to get everyone together and the reps and staff were great. Not ideal if you want to catch up on sleep as it can be noisy throughout the day and only negative was our front door wouldn’t close properly to our room so the mosquitoes feasted on me. Overall a great experience and will def be heading back at some point!
    England, Male, 31-40
  • 8.3

    Fabulous

    26 Dec 2019
    If it wasn't for Edwin our stay would't have been the same, he is just the best! The manager in the front office is also super kind. The atmosphere is great if you're looking for meeting new people. The only consideration is if you don't like lizards like myself, be prepared, and the bathroom does not have a shower division which makes the bathroom all wet. There is also no ventilation in the room, and there is no room service.
    Italy, Female, 25-30
  • 4.3

    Rating

    07 Jan 2020
    VERY LARGE COCKROACHES INSIDE OUR ROOM. Stayed in a private room for 4 nights over the full moon party. The third night of our stay, we woke up to more than 6 very large cockroaches crawling around our room and bathroom. Very startled, we hurried out of out room down to the front desk. We were very shaken up but were offered no sympathy by the staff, stating "this happens in Thailand"
    Canada, Male, 25-30
  • 3.4

    Rating

    15 Jan 2020
    I was supposed to stay there for 4 nights. First night was a torture so I moved to another place. It’s so loud, impossible to rest, music is horrible and overall it’s a place for teenagers that drink from buckets till they cannot walk anymore. It’s so so trashy. Shower is in the toilet and smells like sewage. And I party, but after parties I need some rest. Music starts at 8am so if you come back at 6am, you simply cannot rest at all. No sound isolation. I would avoid it at any cost
    Lithuania, Female, 18-24
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Facilities

Free
  • Free WiFi
  • Linen Included
  • Towels Included
General
  • Air Conditioning
  • Cots Available
  • Hot Showers
  • Outdoor Swimming Pool
  • Outdoor Terrace
  • Safe Deposit Box
  • Security Lockers
  • Swimming Pool
Services
  • Housekeeping
  • Laundry Facilities
  • Reception (limited hours)
  • Tours/Travel Desk
Food & Drink
  • Bar
  • Restaurant
Entertainment
  • Wi-Fi


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